Rossendale House

63 Rossendale Avenue, Burnley BB11 5HF
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9.9 23 Reviews
  • Rossendale House, Burnley
Rossendale House is a 66 bed purpose built care home, situated in Burnley. The professional and experienced staff are dedicated to providing the highest quality of care for residents in a safe, homely and welcoming environment.

Rossendale House's aim is to promote independence, choice and dignity for every individual. They offer a wide range of activities and services, including dementia care, residential care and respite care. They also provide daily activities, nutritious meals and a comprehensive lifestyle programme tailored to meet the needs of each individual.

Rossendale House are committed to providing residents with the best quality of life and experience. The team is highly trained and dedicated to providing the highest standard of care, tailored to the individual needs of the residents.

Rosendale House Care Home has been designed to provide a comfortable and safe environment for all residents, whilst offering the best possible care and support. Rossendale House strives to create an atmosphere of warmth and companionship where residents can feel at ease and enjoy the highest quality of life possible.

Rossendale House looks forward to welcoming you and your loved ones. If you require further information, please don't hesitate to contact the team.

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Care Provided by Rossendale House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Harrison (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rossendale House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,420
    • Self-Funded Residential Dementia Care from £1,420
    • RESPITE Self-Funded Residential Care from £1,420
    • RESPITE Self-Funded Residential Dementia Care from £1,420

  • At Danforth Care Homes, One Inclusive Fee Covers It All


    Choosing the right care home for yourself or a loved one is a big decision, and we’re here to make it simpler. At Danforth Care Homes, we pride ourselves on offering one inclusive fee across all our homes. This means no unexpected costs or additional fees—ever.


    Here’s what’s included:


    All Levels of Care: Whether needs change over time, our comprehensive care ensures residents always receive the right level of support.


    Accommodation: A comfortable, private room to call home.


    Nutritious Meals: Delicious, chef-prepared meals tailored to residents' preferences and dietary needs.


    Lifestyle Activities: Daily activities and events organized by our dedicated in-house lifestyle team, designed to engage, entertain, and enrich.


    Weekly Services: Visits from a professional hairdresser and chiropodist are part of our commitment to residents’ well-being.


    Our all-inclusive approach ensures peace of mind for residents and their families, so they can focus on what truly matters—quality time together.
  • (these prices are only a guideline, please contact Rossendale House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park on Site


Rossendale House Reviews (23)

Total of 23, showing 1-20
9.9

Rossendale House has a Review Score of 9.9 (9.912) out of 10, based on 23 reviews in the last 2 years. Over all time Rossendale House has 23 reviews.

Overall Experience

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Review from R H (Son of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Rossendale House for just over a year now. She is very well looked after and has a good relationship with all staff members. She has just celebrated her 100th birthday and I cannot compliment the staff enough for their kindness and thoughtfulness in making sure she had
the best day possible.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review, I am so pleased your mother has settled well and enjoyed her 100th Birthday celebrations. Thank you so much for your kind words about the staff at Rossendale House. I will ensure your review is shared with the whole team. Thank you.


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Review from Valerie A (Respite Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home looked after me for a month in April & May of this year after I'd had a double hip operation.
It was a beautiful place and as they say it is better than lots of hotels I've stayed in. I was lucky enough to stay in one of the larger rooms on the front. The care staff couldn't do enough
for you. If I had to go in permanently this is the place I'd like to be although it is about 10 miles from my home town. I've never wanted to go into a care home but being there has helped me to know where I want to go if I get to not be able to stay at home.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review. I am so pleased we were able to support you after your surgery. Please do not hesitate to contact us if we can be of any help to you again in the future and we really hope your keeping well.


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Review from F B (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that the staff afforded to my mother during her period of time as a resident and during her final hours was exemplary. They went above and beyond.
Her room was beautifully appointed and she was able to bring her favourite chair and she was allowed to hang paintings on the walls.
The food
didn't match the website's expectations. The home was aware of this issue and worked hard to resolve it.

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Review from A W (Relative of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative was in a most beautiful suite with large airy bedroom and offset lounge with en-suite bathroom with bath and wet room shower - all incredibly clean and modern and stunning views over the moors, but much more important was the quality of the entire staff - from the senior managers through
the clinical care and cleaning staff there wasn't a single person who wasn't focused on the needs of the residents. There were some challenging behaviour in some of the residents always met with patience and forbearance and it never impinged on the non cognitively impaired residents. The meal times could be taken communally in beautiful dining rooms with other new friends or (as in breakfast) taken in the residents room. When our relative was taken very ill the community healthcare team supported the staff in the home so that no hospital admission became necessary. They do a superb job.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review and your kind words about the care your loved one received at Rossendale House. Receiving reviews like this confirms the fantastic work the whole team does. Thank you.


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Review from Jackie O (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Rossendale House from May 2024 until she died there Sept 2024. The care she received throughout was superb and of the highest standard. I'm a health care professional and Chair of a hospice and I can guarantee the staff and facilities are incredible. The quality of facilities and
standard of staff are remarkable. The end of life experience and care given was superb. Many many thanks to everyone.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your lovely review and kind words, I am so pleased you are happy with the care Mum received at Rossendale House. Sending you and your family our sincere condolences at this difficult time and thank you for taking the time to leave us a review it means so much to us.


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Review from A B (Son of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, very modern with good facilities. My mother was very cautious about going into a care home yet settled here within days. Lovely, caring staff which gives me peace of mind that she is being looked after properly.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review, I am so pleased your mother has settled so well and you are reassured knowing she is safe and well cared for at Rossendale House. Thank you.


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Review from M B (Grandson of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Modern well-designed care home, friendly staff, and a good atmosphere for the residents. My grandma always seems happy and content whenever I visit her.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review, I am so pleased your grandma has settled so well at Rossendale House and is happy. Thank you.


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Review from J H (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very elegant home. Staff very friendly. Everything is clean and new. Excellent ambience.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your lovely review, I am so pleased you have enjoyed your visit to Rossendale House, the whole team prides itself on offering a warm and welcoming environment for all visitors and your review confirms the fantastic work they do. Thank you.


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Review from H N (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Garden party on Wednesday 21st of August. The carers treated the residents with respect and compassion. They treated the residents as individuals as they encouraged participation within each resident's comfort zone. The more vocal residents were treated with kindness, patience and humour. It can't be
easy to look after people with such diverse needs and I feel really lucky that my mum is being looked after by such a kind, capable and caring team. Thank you.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review, I am so pleased you enjoyed the garden party at Rossendale House. Thank you for your kind words about the team, I will ensure your feedback is shared with them. Thank you.


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Review from Ann G (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rossendale House is an excellent home. The bedrooms/ensuites are bright, spacious, modern and clean. The food is amazing with plenty of choice. There are lots of fun activities in the comfortable lounge areas and relatives are always made welcome and encouraged to join in. There is a good ration of
staff and they are efficient and kind. Physically mum has improved 100% with such good 24-hour care. It has been a tremendous relief to find a home where I know my mother is safe and well cared for!

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Review from Chris H (Solicitor of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding facilities.
Very friendly and welcoming staff.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your fantastic review, the team at Rossendale House prides themselves on delivering outstanding care and offering a warm and friendly welcome to all visitors. I will ensure your feedback is shared with the whole team. Thank you.


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Review from D C (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has come on leaps and bounds since being a resident 9 months ago. She has made so many friends and has picked up new skills whilst living in her safe abode. The care staff are fantastic with her and always have time for mum. The Housekeepers are excellent at their work. The home is spotless and
mum’s room is turned down every day. The head chef and her colleagues produce outstanding food, plus even do requests from the residents. The Front of House is very warm and welcoming, again nothing too much trouble. It’s a lovely community mum has here, as she was by herself a year ago with no visitors apart from carers 30 minute visits every day. Now she is a new mum with a brand new outlook on life. Thank you to all the staff for their hard and outstanding work.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your fantastic review, I am so pleased to read your mum has settled well and is enjoying living at Rossendale House. The whole team pride themselves on delivering outstanding care and your review confirms the fantastic work they all do. Thank you.


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Review from J N (Son of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Rossendale House Care Home. She has been staying there for 5 weeks. She was made very welcome by the staff and other residents. She has developed some true friends. The staff are wonderful, the events are laid on regularly and are great. Open days and guest singers.
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areas are spotlessly clean. Mother loves the food and the atmosphere does not feel like a care home it feels warm and friendly.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your fantastic review, I am so pleased to read your mother is enjoying her stay at Rossendale House and enjoying the engaging activities arranged for the residents. It's lovely to read Mum has settled so well and made friends. I will ensure your fantastic review is shared with the whole team. Thank you.


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Review from B N (Granddaughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Top quality care! Feel safe knowing my granny is there! The care home itself has pristine facilities, the staff are always helpful and are very welcoming. The atmosphere in the care home between residents is amazing!

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful review, we are so pleased your granny is enjoying living at Rossendale House and the fantastic facilities it has to offer. I am so glad you feel you are reassured knowing she is well cared for. Thank you.


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Review from A B (Son of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Rossendale House for two weeks respite care. The carers are amazing. They are all lovely people. The food is great.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your fantastic review, we are so pleased your mum enjoyed her 2 weeks respite. The whole team at Rossendale House pride themselves on delivering person-centred care and your review confirms the fantastic work they do. Thank you.


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Review from C S (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are loving, upbeat and welcoming. My mother is always treated with dignity and is well cared for. The environment is wonderful. Medicine and GP appointments are handled very well. There is a mix of mature and younger staff and they are all English speaking. Very positive overall. We are happy
our mother is well cared for.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful feedback, we are so pleased your mother has settled in well at Rossendale House and you are pleased with the care she is receiving. We will ensure your feedback is shared with the whole team. Thank you.


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Review from Helen L (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. We searched for several years to find the perfect care home for our 94-year-old mother. Rossendale House was certainly worth the wait! Beautiful surroundings. Tastefully and thoughtfully decorated rooms. Our mother's room looks out onto a garden terrace which she used almost daily
during the summer months. Everything is kept in tip-top condition with a friendly cleaning team who pop in on a daily basis. The food is homemade and completely delicious.
The carers are absolutely brilliant! An example of this would be when Mum had a fall. The carers immediately went into protocol mode and oversaw all aspects of her care. We were particularly impressed with one of the carers who stayed several hours beyond her shift to ensure that all was well. Above and beyond typical care. Management has been receptive and proactive to any and all requests. Highly recommend Rossendale House!

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your fantastic review. The whole team at Rossendale House pride themselves on delivering outstanding person-centred care and your review confirms the great work all staff do. We are pleased we were able to help you find a perfect care home for Mum. We will ensure your kind words are shared with the whole team. Thank you.


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Review from Peter H (Son of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since May of this year. I visit at least once a week and believe that I have met all the carers.
I can honestly say that they all strike me as genuine caring professionals. I have noticed the frequency with which they check on Mum, and anticipate care items that need to be attended
to. Mum loves the food (absolute quality, which I can personally attest to). There is also a general feeling of space and light, which I believe lifts the general mood.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful feedback regarding the care your mum is receiving at Rossendale House. Our staff focus on a person-centred care approach and your feedback confirms the fantastic work the team do. We are pleased Mum enjoys the meals cooked by our fantastic chef. We will ensure your feedback is shared with the whole team. Thank you.


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Review from Marie-Louise N (Daughter of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having not been on holiday for twelve months, my husband and I were desperate for a break but needed to ensure my mum was looked after in order to be able to relax and enjoy our break. From the initial visit to Rossendale House Care Home followed by taking Mum up for coffee and care and a look around,
I felt certain she would be cared for and treated with compassion and dignity and she has certainly been so well looked after and enjoyed her stay and has said she would go back and stay again which is so nice to hear. A big thank you to everyone there - what a team.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful feedback, we are so pleased you and your husband were able to relax and enjoy your holiday. It is great to receive such a great review and we will ensure your feedback is shared with the whole team. We will look forward to welcoming Mum again when required.


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Review from Angela W (Niece of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A most wonderful reception and greeting upon arrival. A superb afternoon tea was laid out in the garden room to the highest standard. Outstanding, caring staff, and so wonderful to see my auntie so happy, content and well cared for. The facilities and rooms are absolutely beautiful. Would highly recommend
it. Thank you for a most wonderful visit.

Reply from Amy Batchelor, Customer Relations Manager at Rossendale House

Thank you for your wonderful feedback regarding the care your auntie is receiving at Rossendale House. We are so pleased you enjoyed your afternoon tea provided by our fantastic chef. We will ensure your kind words are shared with the whole team. Thank you


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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Rossendale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.912 for Rossendale House is calculated as follows: ( (251 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 273 Ratings = 4.912

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rossendale House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (2)

Karen

Karen Harrison

Job Title: General Manager

Joined: 2024

Karen brings over 15 years of experience in the care sector. Her passion lies in delivering the highest standards of care, particularly for residents requiring dementia care. Karen's journey began as a care assistant, and she has since supported staff with specialist dementia training before returning to the care home environment as a reminiscence coordinator. Her commitment to fostering meaningful connections and providing person-centred care eventually led her to her current role as a home manager.


Outside of work, Karen enjoys spending time with her close-knit family, which includes her four children, five grandchildren, and their beloved dachshund, Penny. Karen and her family love to travel, often camping together in Holland.


Kelly

Kelly Preston

Job Title: Front of House Manager

Joined: 2023

Kelly is a wife and mother of one who loves to socialize and explore the world. She has worked in both the care and aerospace industries, and currently combines them both in her role as a front-of-house manager in the care industry. Kelly decided to return to the care industry with a focus on administration and the need to help others.


Her passion lies in having care input and interaction with service users, and she is a big believer in living life to the fullest.


In her spare time, she enjoys travelling the world and making the most of every situation. She is a very positive person who loves to have a good time.


Frequently Asked Questions about Rossendale House

What types of Care is Rossendale House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rossendale House provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Rossendale House have?

There are 66 Single Rooms.

What are the Facilities & Services at Rossendale House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rossendale House to the centre of Burnley?

1.4 mile(s) as the crow flies, distance by road may be significantly further.