The staff are warm, friendly, open, and genuinely caring of the residents who live here
Charm O (Daughter of Resident)
The staff keeps me informed of all updates concerning my Aunt. The home is always spotless and clean
L B (Niece of Resident)
As a family we have nothing but thanks and praise to all staff for their dedication, love and care
L G (Daughter of Resident)
Visitors are welcome to the home around the clock.
Onsite car parking is provided
Rowan Park Care Home has a Review Score of 9.9 (9.926) out of 10, based on 23 reviews in the last 2 years. Over all time Rowan Park Care Home has 23 reviews.
Review from J D (Daughter-in-law of Resident) published on 12 March 2025
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to review us, and give us such lovely feedback. It was an absolute pleasure to take care of your mum. She was loved and is missed by all at Rowan Park.
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Review from T C (Brother-in-law of Resident) published on 19 February 2025
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to send us such a great review. We are so happy that you feel you made the right decision in choosing Rowan Park to care for your loved one. We recognise that great care includes a person-centred, individual and holistic approach and we put as much emphasis on emotional and mental wellbeing as we do on physical health. We are here to support and care for all of our resident's needs and it is our honour to help some of our resident's as well as their family members and loved ones through some of the most challenging and difficult times in their lives.
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Review from E C (Sister of Resident) published on 19 February 2025
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to give us such a lovely review with wonderful comments. It is our pleasure to care for your brother.
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Review from H G (Son of Resident) published on 27 January 2025
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Review from Lorraine C (Niece of Resident) published on 27 January 2025
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Review from Anthony T (Son of Resident) published on 27 January 2025
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Review from Cheryl T (Daughter-in-law of Resident) published on 22 January 2025
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you very much for your lovely review. We pride ourselves on providing care that is personalised to each person, using ongoing training and support from internal and external resources. We are very proud of the commitment the staff give to our home. Your mother-in-law has settled in well at Rowan Park and is an integral part of the home.
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Review from S R (Daughter of Resident) published on 23 December 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
We would like to thank you for such a wonderful review. It is so important to us that feel happy in finding our home for your mum. Your lovely comments about our outstanding standards of care and professionalism are greatly appreciated and only serve as more motivation to us all to ensure we continue to strive and deliver the very best to our lovely residents. Thank you again for your continued support of Rowan Park.
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Review from Mrs Kim E (Niece of Resident) published on 17 December 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for this beautiful review. It means the world to the Rowan Park team to have such lovely feedback. We take pride in delivering the best care to our residents and making sure we make all of them smile every day is a top priority! Thank you for trusting us to take care of your Auntie. She is settling in really well and it is a pleasure to have her as one of our family members.
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Review from Charm O (Daughter of Resident) published on 10 December 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to review us. We understand that moving a loved one to a care home placement is a very difficult decision and one that cannot be taken lightly. We therefore understand the impact such a decision can have on the whole family, which is why Rowan Park is committed to working with and supporting families of our residents to ensure we give the best possible care we can to everyone. It is an honour to take care of your father, and he is much loved at Rowan Park. It is lovely to see him becoming more settled in his surroundings and it is also our pleasure to get to know you all as a family. Thank you again for this lovely review. It is very much appreciated.
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Review from A M (Daughter of Resident) published on 19 November 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for your kind review of Rowan Park. It is so important to us that our residents as well as our family members are made to feel welcome. We understand that moving into a care home environment is a huge decision and can be quite daunting, so to know that you feel at ease knowing your mum is in our care is very much appreciated.
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Review from L B (Niece of Resident) published on 13 November 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for this lovely review. it means the world to us to know that you feel your Aunt is feeling safe and happy here at Rowan Park. She has certainly settled into the Rowan Park family since joining us here and is very much involved with the day-to-day life here and the outside community, she is a regular on our Facebook page.
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Review from P L (Son of Resident) published on 20 August 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for taking the time to write a lovely review. We are delighted that your mum and your family felt that Rowan Park was the place she wanted to call home on a permanent basis and we are thrilled that she has now become a fully-fledged member of the family. We look forward to making many happy memories together.
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Review from L G (Daughter of Resident) published on 8 August 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for such a lovely, heartfelt review. It was an absolute privilege to care for your mum. She was very much loved and will always be remembered. Please remember that you are all still very much welcome to visit for coffee and cake in the future. Sending love to you all.
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Review from J B (Wife of Resident) published on 6 August 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to give us this lovely review. It was a pleasure to welcome you and your husband to our home and we are thrilled that you felt part of the Rowan Park Community. We have missed you both, and are very much looking forward to seeing you again soon.
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Review from P B (Respite Resident) published on 5 August 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
This review has made our day. We understand that any move, albeit long or short stay will bring with it nerves and anxieties, therefore it is so important to us that our residents' "moving in" experience is as relaxing and stress-free as possible. We are delighted that you felt welcome from the first moment you came to Rowan Park. Thank you for such lovely, positive comments. We look forward to seeing you again soon.
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Review from Paul M (Nephew of Resident) published on 5 June 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for taking the time to give Rowan Park and the care team such a wonderful review. We work hard to ensure that we deliver outstanding care to match our facilities and it is always very humbling and rewarding to receive feedback such as this. It is our pleasure to take care of your loved one and we are delighted to have them here as part of the Rowan Park family. We really appreciate your support. Many thanks.
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Review from S G (Son of Resident) published on 9 May 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you for taking the time to review Rowan Park. It is always lovely to receive such positive feedback from our relatives' experience of the home and we are delighted that you always enjoy your visits.
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Review from Natalie H (Granddaughter of Resident) published on 3 May 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for this lovely review. We are delighted that we have been able to give your grandmother the reassurance she needed for her to feel comfortable and relaxed. It's a pleasure to see her becoming more at home every day. Our staff are dedicated to ensuring that all of our residents feel safe, happy and content. These words were chosen by our residents to add to our aims and objectives and we are proud to deliver such a service. We love having her here! Feel free to book in yourself, anytime.
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Review from Catherine P (Daughter of Resident) published on 15 April 2024
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
We are absolutely delighted that your mum has become a permanent member of the Rowan Park family. Our team strive to ensure we deliver the very best care and support to the highest of standards and we love to make sure that we have a few laughs and giggles with our residents along the way. Making someone smile is one of our passions. Thank you so much for your beautiful review of the home and the care team and for your continued support.
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The Review Score of 9.9 (9.926) out of 10 for Rowan Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Rowan Park Care Home is calculated as follows: ( (251 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 270 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rowan Park Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Please do get in touch to find out more about our current vacancies in our beautiful home
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Job Title: Home Manager
Joined: 2023
Leanne has been in the Care Industry for over 15 years and comes with a wealth of experience including being a social worker for many years.
As a Commissioning Manager, Leanne is focused on the growth of Rowan Park, and is determined to help the home reach its full potential, she is looking forward to the future, and the journey she will be on with everyone at this amazing home.
Job Title: Clinical Deputy Manager
Joined: 2023
Cristina is our Clinical Unit Lead who graduated from nursing school in 2008 and then relocated to the UK. She is most passionate about delivering high-quality, effective and compassionate care and takes great pride in delivering the best comfort in end-of-life care aligned with residents' wishes.
Job Title: Business Administrator
Joined: 2023
Carol is the home's Business Administrator and has worked in the care sector for 9 years having previously worked at one of our sister homes. Carol’s role allows her to do a job where she can make a difference, whether that be connecting with families and friends as well as our wonderful residents themselves, or supporting the amazing care workers that work in our industry. She is here for all administrative queries, such as room availability, and contracts and will often be the first point of contact.
Job Title: Receptionist
Joined: 2023
Ingrid is the receptionist within our care home. This is her first time working in care, previously she worked in customer service. Ingrid is very excited to get to know the residents and staff. Away from work, she is a mum of 4 boys, with 3 grandchildren, 3 dogs and a parrot…Oh and a husband!
Job Title: Maintenance
Christopher is Rowan Park's maintenance manager.
Job Title: Head Housekeeper
Linda Lewis is Rowan Park's head housekeeper.
Job Title: Head Chef
Simon is Rowan Park's Head Chef.