The staff are warm, friendly, open, and genuinely caring of the residents who live here
Charm O (Daughter of Resident)
The staff keeps me informed of all updates concerning my Aunt. The home is always spotless and clean
L B (Niece of Resident)
As a family we have nothing but thanks and praise to all staff for their dedication, love and care
L G (Daughter of Resident)
Visitors are welcome to the home around the clock.
Onsite car parking is provided
Rowan Park Care Home has a Review Score of 9.9 (9.926) out of 10, based on 23 reviews in the last 2 years. Over all time Rowan Park Care Home has 23 reviews.
Review from B B (Daughter of Resident) published on 12 April 2024
Submitted via Postal Card •
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Reply from Rowan Flute, Business Administrator at Rowan Park Care Home
Thank you so much for taking the time to review our care home. It's lovely to hear that the transition was made easy for you and it is a pleasure to to have you and your mum as part of the Rowan Park family.
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Review from David R (Son of Resident) published on 8 March 2024
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Reply from Stacey Lewis, Home Manager at Rowan Park Care Home
Thank you for taking the time to review Rowan Park. It is wonderful to hear how happy both Mum and you as a family are with the high-quality care we strive to deliver.
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Review from Eugenie S (Daughter of Resident) published on 4 March 2024
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Reply from Stacey Lewis, Home Manager at Rowan Park Care Home
Thank you for such a beautiful review of Rowan Park. We strive to ensure our care and commitment extends to relatives also. It's wonderful to see how your mum is thriving as part of the Rowan Park family and we look forward to making many more memories together.
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The Review Score of 9.9 (9.926) out of 10 for Rowan Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Rowan Park Care Home is calculated as follows: ( (251 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 270 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rowan Park Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Please do get in touch to find out more about our current vacancies in our beautiful home
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Job Title: Home Manager
Joined: 2023
Leanne has been in the Care Industry for over 15 years and comes with a wealth of experience including being a social worker for many years.
As a Commissioning Manager, Leanne is focused on the growth of Rowan Park, and is determined to help the home reach its full potential, she is looking forward to the future, and the journey she will be on with everyone at this amazing home.
Job Title: Clinical Deputy Manager
Joined: 2023
Cristina is our Clinical Unit Lead who graduated from nursing school in 2008 and then relocated to the UK. She is most passionate about delivering high-quality, effective and compassionate care and takes great pride in delivering the best comfort in end-of-life care aligned with residents' wishes.
Job Title: Business Administrator
Joined: 2023
Carol is the home's Business Administrator and has worked in the care sector for 9 years having previously worked at one of our sister homes. Carol’s role allows her to do a job where she can make a difference, whether that be connecting with families and friends as well as our wonderful residents themselves, or supporting the amazing care workers that work in our industry. She is here for all administrative queries, such as room availability, and contracts and will often be the first point of contact.
Job Title: Receptionist
Joined: 2023
Ingrid is the receptionist within our care home. This is her first time working in care, previously she worked in customer service. Ingrid is very excited to get to know the residents and staff. Away from work, she is a mum of 4 boys, with 3 grandchildren, 3 dogs and a parrot…Oh and a husband!
Job Title: Maintenance
Christopher is Rowan Park's maintenance manager.
Job Title: Head Housekeeper
Linda Lewis is Rowan Park's head housekeeper.
Job Title: Head Chef
Simon is Rowan Park's Head Chef.