Royston Court

7 Royston Mains Avenue, Edinburgh EH5 1LE
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8.3 2 Reviews
  • Royston Court, Edinburgh
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Care Provided by Royston Court

  • Type of Service
    • Residential Home
  • Local Authority Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Older Person Care

Good to Know

  • Person in charge
  • Karen Wright (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)

Facilities

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Royston Court Reviews (2)

8.3

Royston Court has a Review Score of 8.3 (8.292) out of 10, based on 2 reviews in the last 2 years. Over all time Royston Court has 2 reviews.

Overall Experience

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Review from Susan G (Daughter of Resident) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is currently a resident at Royston Court and has been for the past 3 years. The care she receives is wonderful! Staff are extremely patient and caring especially as mum can be a challenge at times. They work closely with the whole family and routinely keep us informed if mum is ill, needs
vaccinations, medical attention, etc. A new manager was appointed in 2024 and the changes she has made to the Care Home are beautiful! The small touches with soft furnishings, plants, pictures, etc. that make it so cosy and homely providing a stimulating environment for all the residents and also a lovely place for our family on our weekly visits. Something that always touches my heart is how ALL the staff are able to use each resident's first names and no matter what they're doing they will always stop and make time to speak with the resident and their family. This alone is pure gold in my opinion! I would highly recommend Royston Court and thank them for the amazing job they do every day.

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Review from Amanda C (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear mum was a resident for over a year here. She was quite a challenge and quite a character. She passed away at the home after an illness.
All of Mum's family want to thank all the team at Royston for the loving care they showed Mum at all times and especially in her last days. They were a tremendous
support to us and we can’t thank them enough. What a caring professional team. Thank you.

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Current Review Score: 8.3 (8.292)

Overview of Review Score

The Review Score of 8.3 (8.292) out of 10 for Royston Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Royston Court is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.292 Points relating to the number of positive Reviews for Royston Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 2 Positive Reviews ÷ 12 = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Jun 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Royston Court

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Frequently Asked Questions about Royston Court

What types of Care is Royston Court registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Royston Court have?

There are 60 Single Rooms.

How far is Royston Court to the centre of Edinburgh?

2.6 mile(s) as the crow flies, distance by road may be significantly further.