Sandhills Court Care Home

Exeter Road, Scunthorpe DN15 7AS
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9.7 88 Reviews
  • Sandhills Court Care Home, Scunthorpe
Sandhills Court is a is a beautiful purpose-built home, designed to provide the highest standards in attractive surroundings. Staff have created a lovely atmosphere where residents and colleagues alike have formed touching friendships.

Here, they welcome those in need of residential care, including people living with dementia in need of residential support. The dedicated team is on hand 24-hours a day providing support for residents' individual needs.

The home offers both long-term and respite care. It could be a week to experience living here, a month while recovering from an operation or a more long-term move. Short stays can be booked up to three months in advance. Day care and palliative care are also available.

Sandhills Court has 77 rooms with en-suite bedrooms, four of which can accommodate couples. All fully furnished to a high standard. There are a beauty salon, a well-being salon and a café, as well as modern dining rooms, spacious lounges and a cinema room. It is expertly designed to encourage activity and social interaction amongst residents in a warm, reassuring environment.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

From tea dances and lunch clubs to pamper days and movie nights, there’s a varied social calendar at the home. Residents enjoy coming together to take part in activities and try new things.

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Care Provided by Sandhills Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 77 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Randall (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (77)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sandhills Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Lots of local shops, including a Sainsbury’s over the road. 100 yards away is the Baths Hall, a modern auditorium in a 1930s bath house, offering music, comedy and dance. The North Lincolnshire Museum is under a mile away.


  • Parking

  • Parking available onsite


Sandhills Court Care Home Reviews (88)

Total of 88, showing 21-40
9.7

Sandhills Court Care Home has a Review Score of 9.7 (9.658) out of 10, based on 25 reviews in the last 2 years. Over all time Sandhills Court Care Home has 88 reviews.

Overall Experience

  • 68
  • 15
  • 3
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Date Published

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Review from Sandra L (Daughter of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel Mum is cared for very well, although I would like to see her have more encouragement to get out of bed. There have been some issues that have been resolved, and things are ok now. I feel for Mum's mental health and well-being, she needs more familiar faces and not strangers, and this is very
important.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.


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Review from Gill D (Daughter of Resident) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has got a quality of life she was struggling to maintain at home. Eating well, lots of activity, and a community to be involved with. She has carers to watch over her safety and friends to converse with. Lovely to see her so well.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are so pleased to hear that your Mum is enjoying our freshly cooked meals, is feeling stimulated by our fun activities and has made friends whilst in our care. We have a genuine regard for our residents, so it is lovely to hear that your Mum is doing so well. We hope to continue providing your loved one with the best possible care.


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Review from Rachel J (Daughter of Resident) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Sandhills Court for the last four and a half years, and during that time, she has received nothing but the best care, love and support from all the staff. We worried as a family at the thought of Mum going into a residential home, but had we known what Sandhills would provide for
her and the quality of care she would receive, we needn't of worried. Mum has had fun doing lots of activities over the years and particularly loved Zumba. She has also been spoilt rotten with hot chocolate and cakes, and not forgetting her favourite shortbread biscuits. Mum is coming to the end of her life now, and as a family, we are so pleased she can spend her final days with her adopted care family and with us. Nothing has been too much trouble, and it has been a blessing for us that when we leave her, we know she is safe, happy and loved. Thank you.

Reply from Grace Langfield, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave such a lovely review. We are so glad to have made your family and your Mum feel like such a well cared for part of our family and that our staff have been able to go above and beyond with her everyday needs, even making time to spoil her with her favourite treats and activities. We hope you can go away from this and find comfort knowing your Mum received the best possible care at Sandhills Court Care Home.


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Review from Jayne C (Daughter of Resident) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with this care home. All the staff are kind, helpful and sympathetic towards everyone. Nothing is too much trouble for any of them; they always go the extra mile. My mum is happy and contented to stay here, which is a great relief for me; I can go home knowing my mum is being well
looked after all the time. Thank you.

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave your review. We are so pleased to hear that you feel relieved with your Mum in our care, and it is so nice hearing words such as "kind", "helpful" and "sympathetic" to describe the care that we provide. Thank you for choosing Sandhills Court for your stay.


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Review from Yvonne H (Daughter of Resident) published on 27 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never written a review but just had to for Sandhills. My mum has been looked after so well, and so have I. It's hard to make that decision, but it was the best one we made. Sandhills has a happy atmosphere, and the staff are great. All I can say is if you are looking for a really good care home,
Sandhills is it!

Reply from Fran Donno, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your lovely review. We are so pleased to hear that you are impressed with the atmosphere and staff attentiveness at Sandhills Court. It is nice to hear that you feel like part of our Sandhills Court family, and we hope to continue providing your Mum with the best possible care.


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Review from C D (Sister of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly greeting.
Totally relaxing attitudes throughout, and very caring staff.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.


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Review from Laura C (Granddaughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been a breath of air! The staff, whether they be carers, cleaners or kitchen, they have been nothing but kind, caring and helpful. They have truly listened to my grandma and the family and have only ever been helpful. My grandma finally feels safe! Thank you!

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

Thank you for your lovely review. It is always nice to hear words like “kind” and “caring” being used to describe our care. We hope to continue providing your Grandma with the best possible care.


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Review from Malcolm V (Respite Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Building, all staff very, very professional.
Food excellent - compliments to the chef.
All in all enjoyed my stay.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. Hopefully, you will go away from this feeling like you received the best possible care. We will certainly pass your comments on to the chef.


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Review from L C (Daughter of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a full-time resident since November 2022. We are happy with the care and all the facilities at the home. The staff are all very friendly and professional.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. Please let us know if there is anything further we can do to make your Mum as comfortable as possible in our care.


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Review from Lorraine R (Daughter of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Sandhills for just over a year now, and she has settled really well, which is entirely due to the staff, which we, as a family, feel are very caring. The home itself is beautiful - it doesn't feel like a care home at all, more like a hotel, and I would feel confident
to recommend Sandhills to anyone looking to put a loved one into a home.

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We are very happy you can feel at ease with your Mother in our care at Sandhills Court. We hope to continue providing her with the best possible care.


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Review from A F (Friend of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff who seem to care well under difficult circumstances.
More funding and additional staff may ease the situation.

Reply from Rebecca Kellegher, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave us your review. We will pass your feedback on to the management team to help them continually improve their service.


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Review from Vivienne J (Niece of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very satisfied with the care and attention given to him.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


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Review from Alison F (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a permanent resident at Sandhills Court since 5th February 2022. It was a very difficult decision to move Mum to a residential care home as she lived with my husband and me for the previous 4.5 years; I was her main carer. We had viewed several care homes in our area when we were looking
for respite for Mum, and Sandhills was far superior to anywhere else. Mum enjoyed her respite stays, and Sandhills was the obvious choice for permanent residency. Mum has been healthier for the last ten months at Sandhills than she has been for a while. She was registered with a local doctor, and the staff manage her medication, which is working very well. The carers are very kind to Mum and look after her very well. They encourage her to join in some of the activities. She has her hair done every week, which she loves; she cares very much about her appearance. She also enjoys the food, especially the puddings! No complaints whatsoever, just praise for everyone involved with caring for my amazing Mum. Thank you all.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care, especially after your previous respite stays with us, and we hope you feel like a part of our Sandhills Court family. Please let us know if there is anything we can do to make Mum's stay as comfortable as possible, and we look forward to seeing you again soon.


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Review from Charlotte M (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very quiet, and I was quite worried about her.
She was very well looked after and joined in things.
She enjoys being there for respite.

Reply from David Mclean, Customer Service Adviser at Sandhills Court Care Home

Thank you for your kind words. We hope Sandhills Court Care Home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care and thank you for choosing our home for your stay.


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Review from Patrick N (Son of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandhills is a truly fabulous care home. The staff are enthusiastic and dedicated and do everything they can to make sure the home provides the best possible experience for all the residents. The home is clean and safe, and very well maintained. The rooms are cleaned each day, and a high level of hygiene
is maintained. The residents are engaged with various activities and enjoy a high standard of catering.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. We are happy to hear you describe our staff and care in this way. Thank you for choosing us to care for your loved one.


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Review from Kathryn H (Daughter-in-law of Resident) published on 19 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Sandhills amid the Jubilee celebrations to find a singer in the main lounge. All the residents were having a lovely time enjoying the music. Some were encouraged to dance and wave their flags. We were made very welcome, and chairs were found for us. All the staff were singing and dancing
and very attentive to the resident's needs, moving some to a quieter area and encouraging others to join in any way that could. It was a very happy place.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. We are glad that you enjoyed the celebrations; it is so nice to be able to welcome our resident's families back in for events.


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Review from Judith J (Daughter of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and clean. A bright and welcoming atmosphere. Staff are very friendly and helpful - nothing is too much trouble. On the occasions Mum had a stomach bug, she was extremely well looked after. All staff have a fantastic sense of humour, both with residents and their families. According to Mum, the
food is amazing, and there is always a good choice on the menu. Well done, Sandhills Court!

Reply from Amanda Barnes, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you feel your mum is well looked after and that you find our staff friendly and helpful. Thank you for choosing Sandhills Court for your mum's stays.


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Review from Aimee N (Granddaughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every staff ar Sandhills are friendly and welcoming. They treat each resident as an individual with dignity and respect. The home is kept clean and inviting. I would like to see activities in the dementia unit improve. I am kept up to date with any changes in regards to my nanna either by phone or when
I visit.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your feedback. We are happy to hear you describe our staff in this way. I will certainly pass your comments about the activities on to the management team. Please let us know if there is anything further we can do to make your loved one as comfortable as possible in our care.


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Review from Maria K (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I have three members of our family in residence in the care home. Our mother being there from the time of opening. All are cared for superbly, creating a homely feel where they share with us. They feel safe and comfortable. The carers are truly kind, compassionate to each of their needs
and enjoy a laugh with our family and always go that extra mile, knowing the little things that make all the difference to the day. The management is always willing to listen to us as a family; the kitchen staff, housekeeping maintenance and reception are fabulous. Thank you to the whole team for supporting our family, and we cheer you on in every way through these difficult times.

Reply from Amanda Barnes, Customer Service Adviser at Sandhills Court Care Home

We appreciate you taking the time to leave us your comments. It is wonderful to hear how happy you are with the care not only your Mother but the other family members are receiving in our home and that you feel listened to as a family. Thank you for choosing Sandhills Court for your family member's stay.


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Review from Judi D (Daughter of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in for respite after a series of falls. The staff have been wonderful, kind and gentle with her. Sandhills is a lovely place, well-appointed, modern and clean. Lots of amenities and activities. So, great place, fantastic staff and a cooked breakfast every day! Thank you for everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sandhills Court Care Home

Thank you for your review. We are so happy to have been able to care for your Mum. Thank you for choosing Sandhills Court.


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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Sandhills Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Sandhills Court Care Home is calculated as follows: ( (214 Excellents x 5) + (66 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 298 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandhills Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Mar 2025

We welcome those in need of residential and dementia residential care. Please call us to find out latest availability. En-suite bedrooms fully furnished to a high standard. Some of our rooms come with bay windows, patio doors and views of our well maintained gardens.


Awards / Recognitions (7)

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Meet the Team (10)

Zoe

Zoe Randall

Job Title: Home Manager

Joined: 2025

I have been working in the care sector since 2003, starting my career as a kitchen assistant, where I soon realised my passion for the care industry. I later became a care assistant and progressed to the role of home manager in 2017. Throughout my career, I have managed different services and commissioned new homes – I have loved every challenge and experience.


I love working in the care sector as seeing the difference I can make every day brings me so much warmth. My goal is to make a difference to residents' lives and help them to live life to the fullest, by creating a home environment where everyone can thrive.


In my spare time I love to be with my family; taking on new adventures and enjoying quality time together.


Rebecca

Rebecca Jordan

Job Title: Deputy Manager

Joined: 2018

I started working at Bupa as a care assistant, moving to senior care assistant, and then became Unit Manager before recently taking on the role of Deputy Manager. My mum was a care assistant when I was younger. She would take me to work with her on a weekend and I would sit and spend time with the residents and get involved with their activities.


I love working in care services and it's wonderful to know that you are making a difference in people’s lives.


I love helping people and I get a sense of satisfaction from seeing how my care makes a difference in their lives. Seeing residents achieve personal goals reminds me why I love doing what I’m doing. It's also about the staff; making sure they are happy and knowing they are able to come and talk to me for advice or just for someone to sit and listen to them.


I’m Married with 3 children and live local to Sandhill Court. In my spare time, I enjoy spending it with my family, bowling, escape rooms and going to the cinema. We enjoy going on holiday abroad once a year and will also have a long weekend away in the UK.


Josh

Josh Beacroft

Job Title: Unit Manager

Joined: 2015

I have worked for Bupa for over 9 years. What I most enjoy about working in the care sector is the ability to make a real difference in people's lives every day. There's something incredibly fulfilling about knowing that my support, whether it's providing physical care or simply offering a listening ear, can bring comfort and joy to those I care for.


I love building genuine relationships with the people I work with, learning about their unique stories, and being there for them during both the good times and the challenging moments. The sense of purpose and connection I feel in this role is something I truly cherish.


I currently live at home with my parents and support in caring for my elderly grandmother full time alongside my mum. I spend my personal time socialising with friends, going to the gym, going boxing, attending social groups, cycling, reading and playing games on the ps5.


Jake

Jake Bailey

Job Title: Unit Manager

Joined: 2024

I decided to get a job in care when I first turned 18 years old I used to do odd jobs for my elderly next-door neighbour with tasks he struggled with. Before working here at Sandhills Court, I worked with young adults who had learning disabilities in a support living home.


I enjoy caring for people how they want to be cared for and taking time to earn their trust. Supporting residents physically and emotionally, building bonds and being able to make them laugh and smile is what I enjoy most; giving them and their families that well-needed respite.


In my spare time, I enjoy being in the garden with a beer or two. I don’t have any pets, however I would love to get a sausage dog. I’ve already decided when I do, he’ll be called Bert. I enjoy in my free time watching films, playing on my Play Station, or simply spending time with family and friends. I’m very close to my Mum and we spend a lot of time together.


David

David Elsom

Job Title: Chef Manager

Joined: 2017

My role as Chef Manager means I am responsible for the day-to-day management of the catering team, ensuring nutritious and well-balanced meals for our residents.


I have worked here at Sandhills Court since the day it opened. Before this, I started out as a trainee chef with the NHS based at Scunthorpe General Hospital, spending 27 years with the trust and becoming the trust catering manager in 2009 covering Scunthorpe Grimsby and Goole hospitals, and was recognised for my role in 2010 by becoming the NHS catering manager of the year.


I have always worked within the care sector, and what I enjoy most about my role is customer interaction - it’s a pleasure to sit with the residents to discuss food or to have a general chat with residents and relatives.


I live locally to Sandhills and in my spare time, I enjoy playing football, and golf and keeping fit at the gym.


I am Married with an elder son who has just graduated from university. I also go to London quite often to watch football - one of the residents did their teacher training around white heart lane - so I often take picture when I go to show how the area has changed!


Debbie

Debbie MacDonald

Job Title: Activities Coordinator

Joined: 2024

I enjoy working with people and having a personal approach to the work that I do as well as having an opportunity to think creatively.


Before my role here at Sandhills Court, I worked in the charity sector for the last 10 years, mainly in churches and Christian organisations, so spending time with and organising activities for residents is something I really enjoy.


I have been married for 14 years to my husband and we have a three-year-old daughter. My husband is a Pastor of a local church and we live local to the home. I have many interests and hobbies which include crocheting, sewing, cake decorating, art and singing (which I do regularly as part of being involved in church). I am also currently doing an art history course through the open university as a personal development and special interest.


Julie

Julie Hulme

Job Title: Financial Administrator

Joined: 2017

I have worked for Bupa for 7 years and have been in the role of Financial Administrator for 3 years.


I enjoy working in care services as no two days are the same, and it's lovely hearing stories from residents and their families about their lives.


I spend most of my spare time with my family and looking after my grandsons.


Penelope

Penelope Scott

Job Title: Receptionist

Joined: 2020

I have worked for Bupa for 4 years and have been in the role of receptionist for 2 and a half years. I have always had customer-facing roles - I was cabin crew for KLM Airlines for 10 years before I joined Bupa.


I enjoy working in care services because of the interaction with residents, families and colleagues.


I live locally to Sandhills Court - I have one daughter and two grandsons and I love to spend my spare time with them.


Nikki

Nikki Depledge

Job Title: Head Housekeeper

Joined: 2018

I’ve been in this role since May 2019, originally starting as a housekeeper in January 2018. I’ve worked in the care home sector for many years, my first job was as a cook in a residential home. Following this, I moved to Germany where I worked for many years as a housekeeper for the CO of the Royal Scots Dragoon Guards.


When I moved back to the UK, I decided I wanted to go back to working in the care home sector, so I jumped at the chance to apply for this role at Sandhill's - I love the Interaction with the residents & families, and being able to contribute to people’s well being and daily life.


I’ve been married 31 years, have two grown-up children, a one-year-old granddaughter and two boxer dogs called Harvey & Winnie whom I love walking every day. In my spare time, I enjoy socialising with family & friends, looking after my granddaughter and going on holidays in the sunshine.


Steve

Steve Gregory

Job Title: Maintenace Operator

Joined: 2024

I have been a maintenance operator for 6 years and hold 20 years of property maintenance experience.


I enjoy working in care services as it's the little things, especially in maintenance, such as hanging a family photo on the wall, changing a light bulb, and sorting a resident's curtains out. The everyday jobs we take for granted, just being able to be the person that can do those things for the residents is what I enjoy the most.


I live in Barton which is 25 minutes away from the home, with my partner, Laura and my 2 teenage sons, Ethan and Tobias. Laura has 2 daughters Evie and Maisie who are 8 and 5, we have them 4 days out of the week, so our house is a healthy split of giggles, barbie dolls and grumpy teens! I spend most of my spare time at the moment renovating the house and I'm also an avid woodworker, so can usually be found in the shed making bowls and candle holders on my lathe.