Saxon Manor Care Home - Avery Collection

Russet Close, Godmanchester, Huntingdon PE29 2FF
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9.8 19 Reviews
  • Saxon Manor Care Home - Avery Collection, Huntingdon
Saxon Manor provides high quality, residential, respite and dementia care to residents.

Saxon Manor offers 66-generous sized, en-suite bedrooms with plenty of indoor and outdoor spaces. You can relax and read a book in the library, or enjoy a chat in the spacious garden with a glass of your favourite drink in the sunshine!

There is a wonderful events/activities programme which is ensured to engage anyone who likes to socialise and make new friends! The home also joins in the community programmes, such as walking clubs, associations, choirs and anything which make take an interest to residents.

Saxon Manor offers luxury spaces, such as a cinema, where you can enjoy a movie night with your chosen sweet or savoury treat watching some golden oldies or something to make you laugh!

Animals are welcomed into the home and the team like to work with local animal shelters to combat rehoming and give information to the community about looking after pets.

Godmanchester is a idyllic location with picturesque areas where you can go for a stroll and enjoy the views! Also it hosts plenty of shops and restaurants where you can go out for a nice meal with the family or friends you make at the home!

The passionate and caring team are aiming for the highest standards for residents so they live their lives to the fullest!

So, come and have a chat and a look around the beautiful home and see what it has to offer!

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Care Provided by Saxon Manor Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gemma Wilson (Interim Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (54)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Saxon Manor Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • Pricing is dependent on assessment, please contact us for more information.
  • (these prices are only a guideline, please contact Saxon Manor Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Saxon Manor Care Home - Avery Collection Reviews (19)

9.8

Saxon Manor Care Home - Avery Collection has a Review Score of 9.8 (9.800) out of 10, based on 19 reviews in the last 2 years. Over all time Saxon Manor Care Home - Avery Collection has 19 reviews.

Overall Experience

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Review from S A (Wife of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is indeed a fine home. From the moment I enquired about respite for my husband whilst I took an break visiting our son and family in USA, nothing was too much trouble .The reception staff were able to show me around when I turned up unannounced (always a good sign!). The admin was clear and made
easy to navigate (I had MANY questions), and without exception ALL staff gave a friendly greeting!
My husband was very well cared for whilst I was away, as was reported to me by visitors.
When I returned to collect him he was clean and tidy and said he had enjoyed his stay and in particular the food! Staff were able to give me an update as to how he had been. I will have no hesitation in recommending this home and hope to use their services again.
Many thanks to you all.

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Review from Janet N (Relative of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of Saxon Manor gets a reward of excellence whether it's care staff, admin, housekeeping, kitchen staff, etc.
My relative was treated with the utmost care and dignity by all staff although her time there was shorter than we had hoped.

Reply from Gemma Wilson, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you for your lovely review, it has been our pleasure to look after her.


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Review from L V (Niece of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kindness and care is at the heart of Saxon Manor. Wonderful staff, beautiful and clean environment, a pleasure to visit a close relative. The care, comfort, and support is the highest level you can wish for.

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Review from Sally C (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum had 3 respite opportunities before she decided that she needed more care than was available in her own home and Saxon Manor was definitely going to be the place. Having been able to visit her from New Zealand in her first weeks there, I am so delighted that with our encouragement, she chose Saxon
Manor. Management runs a really tight ship, and the care staff do genuinely care about all of the residents. Everyone is encouraged to participate in activities but also plenty of opportunities for quiet time if that is what is wanted. What impressed me most, is nothing is a problem, and family members are looked after and get the answers that they want to any questions or concerns. Like many, I had a preconceived idea of what life would be like in a care home, but Saxon Manor goes way beyond my expectations. Well done team- My Mum is happier now and loves all of the activities and is a regular at the cinema. Knowing Mum is happy gives me incredible peace of mind.

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Review from G P (Wife of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has dementia, spent two weeks at Saxon Manor Care Home while I had a break with our grandchildren, who he finds rather boisterous.
I cannot praise the care he received enough. The staff who are the most important part of any care home are friendly, attentive and professional. I will
use the facility again for respite and can readily recommend it to anyone looking for care for a loved one.

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Review from K T (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last 4 months of her life under the care of Saxon Manor Care Home. The home is beautifully decorated & spotlessly clean with the air of a 4-5 * hotel. I visited most days in lovely surroundings with a calm &a peaceful atmosphere. The gardens are well maintained offering a pleasant & tranquil
area for visits (or even a Birthday party!). The family were always made to feel welcome any time we wanted to visit. All staff were kind, patient and caring and truly seemed concerned for Mum's well-being. The home was supportive and accommodating with family wishes regarding medical care. Overall we are pleased to have chosen Saxon Manor to support Mum and family through what is always a difficult time. The home certainly has the feel of staff & residents being one big family, I am pleased to have chosen Saxon Manor and would happily recommend it.

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Review from C T (Grandson of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's grandad had a wonderful stay at Saxon Manor Care Home, the home was spotless, meals had great variety and choice. We booked the fine dining experience and it was like eating in a 5-star restaurant. Lovely place with amazing staff.

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Review from Terence S (Brother of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first became aware of Saxon Manor in 2023 during their open day. Although then not fully completed I was extremely impressed by everything that I saw there. At the time my brother had suffered several falls and hospitalisations and I doubted that he would be able to lead an independent life. He recovered
for a while until the point where he required residential care. When this was agreed by social services, I looked at some care homes which I thought were not suitable for my brother. Then thank goodness I went back to Saxon Manor, I thought it would be unaffordable but not so. I was warmly greeted and shown around all the facilities which were even better than my first viewing. The layout and decor are very special. The staff are so friendly, efficient and obliging. With organised activities, a lovely garden, lounge area, library and cinema for residents to use. The food is excellent, the menu changes daily and is seasonally cooked by an on-site chef in a very well-fitted kitchen. My brother has settled in very quickly and is very happy. He and I would thoroughly recommend Saxon Manor as excellent in every respect.

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Review from John P (Husband of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I asked for the return of fees as my wife's contract was terminated by Saxon Manor due to not being able to supply ongoing care as required by the hospital. No return of fees was received and my phone and emails were blocked by both Saxon Manor and Avery (the owners). I was forced to take court action
which resulted in the partial return of fees. I still could not contact Avery so I wrote to the CEO of Avery. All the remaining part of my claim was paid!
They are not a good or even reasonable company to deal with. My advice is to use a company that honours what they pledge and puts the residents' interest ahead of their own!

Reply from Gemma Wilson, Home Manager at Saxon Manor Care Home - Avery Collection

We sincerely apologise for the disappointment you experienced following your wife's stay with us. We value and appreciate your feedback which will help us improve our services at Saxon Manor.


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Review from J S (Respite Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a hip replacement in the hospital, I came to Saxon Manor for respite care. I immediately felt at home there and was most impressed by the high standard of the decor, room size and facilities. Although I have a small appetite, the quality of the meals tempted me to try most things. The staff
were absolute sweethearts, responding to the call button quickly and with utmost care. I would certainly come there should it be necessary in future.

Reply from Gemma Wilson, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you, for taking the time to review Saxon Manor with a 5-star rating. Your feedback is truly invaluable to us and our team, who strive for the best standards of care for our residents.


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Review from P W (Wife of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He was very happy with his care in the home. He enjoyed all conversations with the caring staff and felt valued and well looked after. He was comfortable in a well-equipped room and even had our opportunity to enjoy the garden when the weather improved.

Reply from Gemma Wilson, Manager at Saxon Manor Care Home - Avery Collection

Thank you for taking the time to write a very kind review. It is a pleasure caring for your husband at Saxon Manor and we enjoyed all our conversations and time with him too. We do take pride in our facilities, supporting families and most of all, the care we provide to our residents.


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Review from Stephen W (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being looked after extremely well and she looks 100% better since being in your care. We have visited whilst here in the UK including private dining. The staff are always polite, helpful and smiling. A pleasure to visit and see Mum happy.

Reply from Milly Bunning, Customer Service Advisor at Saxon Manor Care Home - Avery Collection

Thank you for your kind words about Saxon Manor. We are so pleased you have seen the positive impact that your Mum has had since she joined us. She is an absolute pleasure to support and we do take pride of providing person-centred care for the happiness and wellbeing of our residents.


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Review from M C (Son-in-law of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is currently residing at Saxon Manor care home. The staff are always incredibly welcoming and put us at ease in a difficult situation.
The home is always spotless and clean and residents looked very well cared for.
We couldn’t be happier with our choice.

Reply from Milly Bunning, Customer Service Advisor at Saxon Manor Care Home - Avery Collection

Thank you for taking the time to write a very kind review. It is a pleasure caring for your Father-in-law at Saxon Manor and we are pleased you chose us to support your loved one. We do take pride in our facilities, supporting families and most of all, the care we provide to our residents.


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Review from Lisa J (Daughter of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I contacted Saxon Manor to ask about respite care for my mother to the time we left after her two-week stay, we were treated with kindness and respect. Nothing was too much trouble, from reception/office staff to the caring staff, housekeeping and catering.
My mum was looked after
with care and kindness, and nothing was too much trouble for them. I hope she can return and would have no hesitation in recommending Saxon Manor.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you for your kind words, Lisa. We strive to deliver the best care for our residents, and your mum was a pleasure to support! We would be delighted to welcome her back anytime to see us.


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Review from Kevin T (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy that Mum is at Saxon Manor. The organisation and transfer from hospital was excellent, and Mum appeared to settle in and feel comfortable instantly. Since then, on our visits, Mum always appears happy, well dressed and looked after. The staff have all been very helpful and friendly,
and the building and facilities are excellent.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you Kevin for your kind words. Your feedback is truly invaluable to us and our team who strive for the best standards of care for our residents. We are pleased that you chose us for your mum, she is an absolute pleasure to support.


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Review from Sarah G (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Saxon Manor is a new home with great thought put into the resident's experience. Staff very helpful.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you for your kind review, we strive to give exemplary care to our residents and appreciate the feedback.


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Review from Natalie B (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into the home in October 2023.
The staff and management are all very sociable and want what's best for my father.
Nothing is too much trouble.
The food is of high quality and cooked to a very high level. I have had dinner with my father, and it was superb.
I highly recommend
this care home to anyone looking to place your loved one into the care of Saxon Manor.
The staff are very caring.
Excellent service.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you for your review; we really appreciate the feedback, and it's an absolute pleasure to support your father! We strive for the highest standards of care at Saxon Manor and, of course, excellent food, as this is such an important aspect!


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Review from Martin H (Son of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers, kitchen staff and the management team at Saxon Manor could not be more welcoming and nothing appears to be too much bother for them to accommodate. My mother was made to feel very special on her birthday and I have nothing but praise to all at the care home for making this a special day/weekend.
Naturally, it was a tough time to have to find a care home for a parent who has been fiercely independent for all of their adult life however I am pleased to have chosen Saxon Manor to provide the care she now needs.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you Martin for your kind words. Your feedback is truly invaluable to us and our team who strive for the best standards of care for our residents. We are pleased that you chose us for your mum, she is an absolute pleasure to support.


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Review from Karen W (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is currently staying at Saxon Manor for 2 weeks respite with a view to living here. Dad is thriving here and loving it - he said that he is looking forward to living here. All of the staff have been wonderful, not just with Dad, but also with me. I am Dad's main carer and they are keeping me involved
and informed. I feel that we are working together to ensure Dad's stay is successful and he settles well. Nothing is too much trouble. Everyone, no matter what their role is in the home, is friendly. Even when Dad and I initially visited with my 4 pages of questions (plus following up with more in several emails!) I wasn't made to feel that I was being a pain or a problem. Other family members who have visited Dad there, have fed back how happy they feel he is. Even though Dad may not be actually staying at Saxon Manor at the time, we have already been invited to attend one of their events in November.
We are both so happy that we chose Saxon Manor for Dad's care.

Reply from Kirsty Price, Home Manager at Saxon Manor Care Home - Avery Collection

Thank you, Karen, for taking the time to review Saxon Manor with a 5-star rating. Your feedback is truly invaluable to us and our team who strive for the best standards of care for our residents. It also makes us incredibly happy that your dad is thriving and is an absolute pleasure to support. Thank you.


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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Saxon Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Saxon Manor Care Home - Avery Collection is calculated as follows: ( (191 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 220 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Saxon Manor Care Home - Avery Collection is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (3)

Gemma

Gemma Wilson

Job Title: Home Manager

Joined: 2023

We are pleased to welcome Gemma, our current Acting Manager, to Saxon Manor, we asked Gemma for a bit of background about herself, her past employment, what she feels she can bring to the company and her personal interests.


Gemma is from Somersham and initially worked as an administration for the Ministry of Defence before having her children and moving into the care sector. Gemma has worked in Health and Social Care for over 14 years and has vast experience within Care Homes in many roles from Care Assistant to Registered Manager.


Gemma is very passionate about being able to provide the Residents with quality, person-centred care ensuring they are supported to live their best life. Working alongside families to achieve this for their loved ones is one of the most rewarding parts of her job. She mentions she likes supporting staff to fulfil their aspirations and reach their full potential.


When Gemma is not being our Deputy Manager here at Saxon Manor she loves trips to the coast with her family and two dogs, especially wells-next-the-sea which is her favourite. However, you will often find her curled up on the sofa with a good book and most importantly a cup of tea!


Kyla

Kyla Moseley

Job Title: Well-Being and Activities Co-Ordinator

Joined: 2023

We are pleased to welcome Kyla, one of our new Home Care Assistants and Bank Senior, to Saxon Manor. We asked Kyla for a bit of background about herself, her past employment, what she feels she can bring to the company and her personal interests.


Kyla is from Cambridgeshire and her work history has always been based around care homes, She started off at 16 working in a care home kitchen in Norwich and decided to proceed to become a care assistant, as she was doing her health and social care level 1, and continued to be a care assistant while she was doing her health and social care level 2; following that decided that while she was doing her health and social care level 3 diploma, she would get more experience within care homes and decided to work in a Nursing and Dementia home where she was able to get more experience with higher need residents.


She later went on to share that her skills lay in being very compassionate within her job role, as she doesn’t come to work to ‘work’ as much as she loves her job as it makes her feel like I’m always putting good into the world.


She is very passionate about her job role as she would love to take her residents home with her sometimes! She always has a positive attitude towards the care that her residents receive on a day-to-day basis and likes to ensure that they always feel comfortable and happy within the home and how they are treated.


What she likes at Saxon Manor is that management is always happy to be able to lend a hand if we need it on the floor and are always happy to help if we have any questions. She likes that at Saxon Manor everyone is always happy to stop and have a chat with you even if they are really busy!! She thinks that at Saxon Manor she will be able to bring a very happy and enthusiastic attitude into the home to ensure that my residents are always happy.


Outside of work, she enjoys going out with her boyfriend, and she loves to see her family and friends! She sometimes enjoys a cheeky drink up the pub with friends and family.


Welcome on Board Kyla and we are pleased to have you with us.


Debbie

Debbie Green

Job Title: Receptionist

Joined: 2023

We are pleased to welcome Debbie, our new home Receptionist, to Saxon Manor. We asked Debbie for a bit of background about herself, her past employment, what she feels she can bring to the company and her personal interests.


Hello, my name is Debbie and am very much looking forward to joining the family at Saxon Manor. I am a Cambridge girl who now lives in Godmanchester. I have worked within the NHS for over ten years as a receptionist am very bubbly, and caring and cannot wait to get started and share my ideas.


I have done a lot of charity work and love organising social events such as coffee morning raffles and fancy-dress days for MacMillan am very much a people person.


I love holidays and spending time with my family, I was blessed with the birth of my granddaughter 18 months ago and spent a lot of time with her.


I love music and dancing very much into the eighties but listen to all types, I love the festive season and look forward to helping the residents celebrate.


Frequently Asked Questions about Saxon Manor Care Home - Avery Collection

What types of Care is Saxon Manor Care Home - Avery Collection registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Saxon Manor Care Home - Avery Collection provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Saxon Manor Care Home - Avery Collection have?

There are 54 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Saxon Manor Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Saxon Manor Care Home - Avery Collection to the centre of Huntingdon?

5.0 mile(s) as the crow flies, distance by road may be significantly further.