Shipley Manor Care Home

Steel Drive, Shipley BD17 7FF
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9.4 29 Reviews
  • Shipley Manor Care Home, Shipley
Shipley Manor Care Centre in Shipley, West Yorkshire, offers residential care for older people, people with dementia, those with physical disabilities as well as younger adults.

Staff are highly experienced and offer care that is tailored to the individual. They work hard to ensure residents live an active and fulfilled life and regularly interact with fellow residents and the local community.

Residents are able to go on trips and encouraged to carry on doing things they used to do and maintain their independence. They can help themselves to drink and snacks, help out with the gardening and pursue their hobbies.

Facilities at Shipley Manor enable residents to pamper themselves by having weekly hair and nail appointments at the luxurious salon or catch up with their friends at the Shipley Manor cafe.

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Care Provided by Shipley Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sharon Burton (Manager)
  • Admission Criteria
    • NHS, Local Authority, Private
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Number of floors: 3

Funding & Fees Guide for Shipley Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,100
    • RESPITE Self-Funded Residential Care £1,100 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,100
  • (these prices are only a guideline, please contact Shipley Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If you require any visiting information, please call or email.


  • Parking

  • Free Parking available on site.


Shipley Manor Care Home Reviews (29)

Total of 29, showing 1-20
9.4

Shipley Manor Care Home has a Review Score of 9.4 (9.391) out of 10, based on 29 reviews in the last 2 years. Over all time Shipley Manor Care Home has 29 reviews.

Overall Experience

  • 22
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  • 4

Date Published

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Review from Denise C (Daughter of Resident) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to leave an up-to-date review, as Mum and Dad have been in Shipley Manor for nearly 2 years now.
Mum and Dad can be challenging due to aging and Dementia but we have found all the staff really very good in the care and attention they give to our parents. It can vary a bit due to staffing
changes but if ever there has been an issue it has been dealt with quickly and to good effect. Certain staff members are absolutely amazing with my parents and often share the pain of watching mum and dad decline alongside us. Some of the staff feel now like family members.
Just lately we have had stresses due to the pursuit of local authority funding and I can't praise the manager, enough. She has been utterly kind, compassionate and caring. Honestly don't know how I would be managing without her.
So, finally, thank you all so very much. I don't have the words to express my gratitude for all you do.

Reply from Paul Millar, Client Relations at Shipley Manor Care Home

Thank you for taking the time to review our home again . It is pleasure ot care for your parents . Your kind words are greatly appreciated and I will of course pass them on to the Shipley Manor Family


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Review from G C (Son of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had some respite care at Shipley Manor. She was apprehensive about going to the home. However, she soon got to know the other residents and felt completely at ease, in no time at all. She joined in the daily activities. Really enjoyed the food. She stated that all the staff were extremely
attentive and caring.
When we visited, the staff were always courteous and extremely professional, from the manager to the care staff.
We have booked my mum in for some more respite when we go away in April.
I would not hesitate to recommend this care home to other families. It felt like a weight had been lifted off my shoulders knowing my mum was safe and secure, whilst we took our grandchildren on holiday.
Highly recommended.

Reply from Paul Millar, Marketing Manager at Shipley Manor Care Home

Thank you for choosing Shipley Manor for your Mum's respite care. Your kind words are greatly appreciated and I will of course pass them on to the Shipley Manor team. We look forward to seeing you again in April.


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Review from Jane A (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Venue modern and purpose built. Rooms bright and airy. Some staff seemed caring and helpful, others disinterested and unhappy. Bathroom smelt of urine at every visit. Night catheter left on bathroom floor and disposable receptacle reused for emptying catheter bag. Conversations with family not accurately
recorded and family not listened to or involved in supporting mums care. Mums room was at end of a corridor and she was on her own much of the time. Family felt discouraged to visit despite travelling long distances. Family asked to leave at mealtimes as "visitors were distracting and could cause choking issue" mum often left in her room taking meals on her own! Power of attorney for mum disregarded by care home as family not informed of important issue. Mum and family shocked when learning of the issue and the concern reported however family concerns were negated by the manager and no learning for them was identified.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you for your feedback. We acknowledge the concerns raised regarding your mum's stay and conducted a thorough investigation, which included staff discussions, review of care records, and communication with relevant professionals. Our findings have been shared with the CQC and closed. A choice of room was given and your family chose the room as it had a lovely view of the canal. It was confirmed that your mum ate her meals in the dining room and was encouraged to socialise, though she made individual choices regarding participation. Protected mealtimes, communicated to your family, aim to maintain residents' safety and nutrition. The GP discussed with your mum at length her choices of treatment to enable her to make her decision which he felt did not require power of attorney input. We are committed to reflecting on feedback to continuously improve our care practices. Do not hesitate to reach out directly so we can further discuss your concerns and work towards a resolution.


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Review from Dilys B (Sister of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been cared for for the past year. The staff are kind, caring and try their best to respond to individual needs.
At times of ill health, the extra care given has been faultless.
The food is excellent and nutritious and the afternoon tea looks delicious.
There is an excellent activities
programme daily provided by dedicated staff. They run a varied programme with outside involvement.
Of course over such a long period of time matters arise which have always been discussed and resolved if possible.
.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for sharing your thoughtful feedback. We're truly grateful to hear that your sister has felt well cared for and that our team's efforts to provide attentive, individualised care have made a difference, especially during times of illness. It's wonderful to know that the food and activities are bringing comfort and joy, as these are at the heart of what we aim to provide. We also appreciate your openness regarding any matters that have arisen along the way, and we're pleased we could address them together. Your support and trust mean a lot to us, and we look forward to continuing to provide the very best care for your sister.


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Review from Peter C (Brother-in-law of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law was admitted to Shipley Manor 1 year ago, after settling in (approx 1 month) she has had exemplary care the surroundings are pleasant and kept immaculate and the staff are conscientious, compassionate and caring. During this time my sister-in-law suffered a short illness, and the care
given contributed greatly to her recovery. I have no hesitation in recommending this care home to anyone who needs care for an elderly relative.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you for such kind words and for sharing your experience with Shipley Manor. We're delighted to hear that your sister-in-law has felt so well cared for and supported by our compassionate team. It's wonderful to know our care contributed to her recovery, and we're grateful for your recommendation. We'll continue to ensure her time here is as positive and comfortable as possible.


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Review from L M (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Two stars for the lovely setting and some of the staff, 0 stars for the management and duty of care.
Don't be deceived by the hotel appearance reception area. My mum's room was dusty, and unclean and a few times when we visited. There were soiled pads in the bathroom and in her wardrobe, faeces in
her bed, and many times no toilet paper available. Trying to find anyone to ask for this basic necessity was nearly impossible. On the ground floor, there was hardly any staff available. Even though she's diabetic her feet were never checked, they then told us they weren't allowed to touch them! The final straw was when we checked them and they were disgusting with a fungal infection which needed medical attention. Some of the staff were lovely, just not enough of them and a very defensive manager with a bad attitude.

Reply from Adam Ward, Operations Manager at Shipley Manor Care Home

Thank you for sharing your concerns about your experience at Shipley Manor Care Home. I'm sorry to hear about the issues faced, and understand how upsetting this must have been. We take all feedback seriously and addressed the matters you raised immediately regarding cleanliness and supplies. Regarding your concern about your mother's diabetic foot care, I'd like to explain that while our care staff monitor the general well-being of residents, specialised foot care for diabetic patients usually requires attention from a Qualified Podiatrist and/or GP. We encourage families to arrange this care directly with the relevant medical professionals, and we are happy to help with any arrangements. We've already been in touch to discuss these concerns, but I want to reaffirm our commitment to providing the best care possible. If you'd like to discuss this further or need any more support, please feel free to contact us.


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Review from Gillian H (Friend of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On walking into Shipley Manor for a visit. We were amazed at how well it was organised. A hotel for the elderly who for whatever reason could not look after themselves at home. The staff were very welcoming and advised us of the correct path to go done with regards to our 93-year-old friend going to
live there. Once settled in we visited him on a regular basis for six months until he sadly passed away. Every member of staff we came into contact with greeted us with a smile and any concerns or questions we asked about our dear friend were dealt with immediately. He was looked after with the high quality of care we wanted for him.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for your thoughtful and kind review. We are truly touched by your words and grateful that you entrusted Shipley Manor to care for your dear friend. It means the world to us to know that you felt welcomed, and supported and that he received the high standard of care you wanted for him. Our team takes great pride in providing compassionate care, and we are so glad we could make his time with us as comfortable as possible. Please know that your kind words will be shared with the team, and they will appreciate hearing this.


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Review from Susanne G (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home was highly recommended by my niece. We visited the home prior to arranging respite care for Mum. From the rooms with ensuite, the facilities and the friendly and professional staff we were sure that all Mum's needs would be met. We were not wrong. She thoroughly enjoyed her stay. Made
friends, joined in activities and the staff were very kind and caring.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for your wonderful review. We're delighted that your experience at Shipley Manor Care Home has been so positive, and we're especially glad to hear that your mum had such a great stay with us. It's heartwarming to know she felt comfortable, made new friends, and enjoyed the activities. Our team takes pride in providing a warm, caring, and supportive environment, and it's great to hear that it made a difference for your mum. Please pass along our thanks to your niece for recommending us, and we're always here if you need anything in the future.


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Review from C C (Daughter of Resident) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Don't be fooled by the lovely canalside building.
With good reviews on their site, we'd no reason to query the care, too new to have a CQC rating. The staff were friendly but something seemed wrong. His toileting needs were not being met. Every day he waited hours to be taken, which led to complications
and distress. He had an inadequate chair which caused a huge sore on his spine. There were delays getting urgent med and the attitude was that he/we were asking too much. One day his trousers were saturated in urine and his ulcerated legs, weeping and sore.
We confronted the manager who was defensive/angry. She blamed his cancer. We were told the problem was my Dad for being demanding. How can you not be demanding when you have lost the use of your legs?
We moved him to a wonderful nursing home and the care was next level. Everything was just done, with no fanfare. Only with hindsight, after seeing what proper care, did we have clarity on the scale of neglect we experienced at Shipley Manor.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you for your feedback. We're truly sorry to hear about your experience. Providing the highest standard of care is our priority, and we take all concerns seriously. We regret that these issues weren't raised with us at the time, as we are committed to resolving concerns promptly. We understand this has been a challenging time for your family and want to offer our full support. We invite you to discuss your experience with us directly, so we can better understand your perspective, clarify any misunderstandings, and ensure accurate information is shared about our home. We are always open to feedback and committed to improving. Thank you again, and we hope to speak with you soon.


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Review from Maureen C (Respite Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Booking in for respite care to completing that care was everything it should have been. The care staff were helpful and helped me recover fast. I would recommend your care home to others and if necessary stay there again.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your stay for respite care met your expectations and that our team was able to assist you in your recovery. It's always our goal to provide compassionate and effective care, and we're glad to know we could make a positive difference for you. We truly appreciate your recommendation and look forward to welcoming you back to Shipley Manor Care Home whenever you need us. Your feedback is invaluable to us, and we are grateful for your support. Thank you again!


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Review from T R (Daughter-in-law of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father-in-law went into Shipley Manor for end-of-life care as he had cancer.
We had no previous experience of care homes and had never been in a situation like this before. The building is nice, the rooms spacious and most of the staff friendly but that's where the positives end. His medical needs
were not met, his room smelled strongly of urine, and he was left on the toilet for long periods of time. When we queried it we were told he was not of sound mind and it was his own fault. He had cancer but it had not affected his mind which was completely sound. This response was uncalled for, hostile and defensive. It masked a shocking catalogue of neglect.
We managed to move him to a different home when we realised the extent of his neglect. He passed away peacefully there surrounded by fully trained and caring nursing staff. I know care homes do have their problems but this was different. I would never recommend putting a loved one under the care of this establishment.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the issues you faced and are truly saddened by your loss. We understand that you were navigating an incredibly difficult situation, and we apologise if our previous response came across as hostile or defensive. That was never our intention. We strive to provide the best care possible and are committed to addressing any concerns to ensure such experiences do not happen in the future. We take your feedback very seriously and would greatly appreciate the opportunity to discuss your concerns further. This will help us understand exactly what went wrong and how we can improve our services. Please do not hesitate to get in touch with us directly. Your insights are invaluable in helping us provide better care for our residents.


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Review from L J (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say how utterly grateful and appreciative myself and all my family are of the excellent end-of-life care you gave my father.
He spent his final year with you, and you treated him with the utmost respect and love the entire time. During his final weeks as he lay in bed, you were extremely
attentive to his needs, you kept him comfortable and you made his final days dignified.
I can never thank you enough for your dedication and love.

Reply from Sharon Burton, Home Manager at Shipley Manor Care Home

Thank you for your kind words. It has been an absolute pleasure to be part of your lives and for our teams to be able to care for your Dad throughout his final year. Our teams are dedicated and committed to providing the highest standards of care to residents and their families at all life stages and we are pleased that we were able to achieve this for you. We will always have such fond and happy memories of the times we have shared with you and your Dad.


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Review from H G (Son-in-law of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had to move my mother-in-law to Shipley Manor after her old care home was closed. Could not believe the difference between the old and new places. Shipley Manor is absolutely superb. I cannot fault it, the place is spotless, the staff must have been hand-picked because they all know how to do the job
to make residents happy and comfortable. Rooms brilliant, food is like a 5 star restaurant. Management sort any problem out straight away, not that I've personally had any. They should all get a medal for the work they do. Thank you, Shipley Manor.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for your wonderful review of Shipley Manor! We are thrilled to hear that your mother-in-law has had such a positive experience since moving in. Your kind words about our spotless facilities, dedicated staff, excellent rooms, and top-notch food mean the world to us. We strive to create a comfortable and happy environment for all our residents, and it's incredibly rewarding to know that we've succeeded in making such a positive difference. Your recognition of our team's hard work and dedication is deeply appreciated. We'll be sure to share your compliments with everyone here at Shipley Manor. Thank you again for your heartfelt appreciation and support.


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Review from A K (Daughter of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Looks are very deceiving. My mum is a dementia patient and for the last few months the care is atrocious, the day staff are really nice, my mum has had several falls and her feet are mouldy and she has bad fungus because they are not showering her, she has dementia so she needs the special gentle care
but is not getting it, she's had a fall today but they called my sister in Greece and not a doctor, she has issues with low sodium, the staff need training, for £1400 a week the care is awful.

Reply from Sharon Burton, Home Manager at Shipley Manor Care Home

Thank you for sharing your feedback. We are concerned to hear your comments and regret that you felt the need to express your concerns publicly without addressing them with our management which we always encourage. We prioritise health and safety of our residents. Medical attention is always sought at the time of any event/fall. Family are called unless we are advised otherwise. You will be aware that professionals including physios and falls team are always involved. Staff are trained to provide comprehensive care, including showering and monitoring of health conditions eg fungal infections. GPs visit at least weekly, prescribe relevant treatment and monitor conditions such as sodium levels. We continuously train staff to meet the needs of residents, including those with dementia. We understand paying £1220 a week sets a high expectation for quality of care, and we are dedicated to meeting and exceeding those expectations. We request that you reach out to us directly to discuss further.


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Review from Pamela B (Friend of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting a friend. Very impressed with the cleanliness. All staff are very friendly, lovely dining area and a private room for each resident. Really nice and very impressed overall, it was a lovely visit.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you for your kind review. We're delighted to hear you were impressed with the cleanliness and friendliness of our staff at Shipley Manor. It's wonderful to know you had a pleasant visit and appreciated our facilities. Your feedback is greatly appreciated.


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Review from L T (Friend of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we got to the main door a lady let us in and showed us where we were to sign in she then took us up to see our friend who was in the lounge/tearoom with her new friends and sat around with a lovely man having a sing-song it was lovely. We went to her room and I must say it is really lovely her
bathroom is perfect her room is decorated to a high standard and every member of staff was very polite and seemed to enjoy their work Can’t speak too highly of this home, the staff were very nice.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for your kind words and for taking the time to share your positive experience at Shipley Manor Care Home! We're delighted to hear that you felt welcomed and impressed by the care and environment we provide. It's our pleasure to create a warm, engaging, and high-standard home for all our residents. The team here is passionate about what they do, and it's wonderful to know that this comes across in their interactions. We look forward to welcoming you back to Shipley Manor soon.


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Review from B H (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents at Shipley Manor since last April. Sadly my father passed away last year after several months in the home but Mum is still living there. The last few months of my father's life were happy ones, lots of laughter, care and much love from all the staff. My mum is very settled
and we cannot fault her care. All the staff are very caring, thoughtful and supportive of all my mum's needs. We are reassured that she is very well looked after.

Reply from Jackie Brook, Care Relationships at Shipley Manor Care Home

Thank you so much for taking the time to share your family's experience at Shipley Manor. We are deeply sorry for the loss of your father and are grateful to have had the opportunity to make his last months as happy and comfortable as possible. It's heartwarming to hear that your mother feels settled and is receiving the care she deserves. Our staff strives to ensure that every resident feels loved and thoroughly supported, and your acknowledgement means the world to us. Thank you for placing your trust in us during such important times in your family's life. We are here for your mother and your family, always.


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Review from Victoria K (Granddaughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my grandma into this home last month and I couldn't have wished for a better experience. I got her room ready before her arrival and the staff were so accommodating and have continued to support not just my gran, but myself also. I really can't thank them enough. The home and rooms are kept
clean to the highest standard, the rooms are cosy, comfortable and feel like they have a calming atmosphere. The biggest difference is in my grandma, she is happier and more stimulated with lots going on around her and has made new friends straight away. Moving her into Shipley Manor couldn't have gone any better.

Reply from Sharon Burton, Home Manager at Shipley Manor Care Home

Thank you so much for your heartwarming feedback! We are delighted to hear that your experience with Shipley Manor has exceeded your expectations. It brings us immense joy to know that your grandma is happy, stimulated, and has seamlessly adjusted to her new home. We appreciate your kind words about our staff's accommodation and support, and we are committed to maintaining the highest standards of cleanliness and comfort. If there's anything more we can do for you or your grandma, please feel free to let us know.


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Review from Anthony H (Son of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our gravely ill mother was admitted to Shipley Manor for nursing care. Throughout the short time she was a resident prior to her passing, she was treated with great care and compassion by all staff, who also could not have been more accommodating to visiting friends and family.
My mother’s stay at
Shipley Manor and the care given was faultless, and I could not recommend this care home more highly.

Reply from Paul Millar, Marketing Manager at Shipley Manor Care Home

Dear Anthony, sorry for your loss. Many thanks for taking the time to review our home. It was a privilege to care for your Mum, and she is greatly missed by all. Your kind words are greatly appreciated, and I will, of course, pass them on to the Shipley Manor family.


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Review from Jill S (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law arrived at Shipley Manor in an assessment bed eight weeks ago.
We were immediately impressed with every aspect of her stay, but particularly the care.
The home environment is clean and comfortable, totally special, and her room is personalised and beautiful.

Reply from Paul Millar, Marketing Manager at Shipley Manor Care Home

Dear Jill, many thanks for taking the time to review our home . It has been a privilege to care for your mother-in-law. Your kind words are greatly appreciated, and I will, of course, pass them on to the Shipley Manor family.


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Current Review Score: 9.4 (9.391)

Overview of Review Score

The Review Score of 9.4 (9.391) out of 10 for Shipley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.391 for Shipley Manor Care Home is calculated as follows: ( (252 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (11 Poors x 2) + (30 Very Poors x 1) ) ÷ 335 Ratings = 4.391

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Shipley Manor Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Sharon

Sharon Burton

Job Title: Home Manager

Joined: 2022

I am a registered nurse and have worked within the healthcare sector for 35 years gaining valuable experience in all sectors including adult social care.


I have a strong record of achievements as a Director of Nursing and Governance in hospitals as well as in Care Home Commissioning. More recently I have successfully opened 4 new care homes building them into the thriving homes they are today.


I believe a significant part of my role is to develop the skills and knowledge of the care team to deliver the best possible care and bring the home Outstanding. Having an MBA and business experience ensures the home has a strong future, something that is extremely important in the current economic climate.


I have 2 sons and a grandson and I have a passion for 1950s vintage weekends. I also have a French bulldog called Eric who loves meeting the residents and visitors at the home


Frequently Asked Questions about Shipley Manor Care Home

What types of Care is Shipley Manor Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shipley Manor Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Shipley Manor Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Shipley Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shipley Manor Care Home to the centre of Shipley?

1.2 mile(s) as the crow flies, distance by road may be significantly further.