Ascot Grange Care Home - Avery Collection

Bagshot Road, Ascot SL5 9PR
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9.7 91 Reviews
  • Ascot Grange Care Home - Avery Collection, Ascot
In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.

Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's Gold Framework for those living with Dementia.

Ascot happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories together.

The home features two dining rooms and a further private dining room for special occasions. In addition, there is a cinema, hair salon, spa and treatment room as well as an activity and entertainment lounge.

The beautiful, landscaped gardens, which are easily accessible are tended by the award-winning landscape gardener and his team weekly and offer many different areas to sit out and enjoy the weather whilst the hospitality team are on hand to ensure your ongoing comfort and enjoyment.

Ascot Grange is at the very pinnacle of senior care with comfortable surrounds at competitive prices.

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Care Provided by Ascot Grange Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mark Deadman (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (88)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ascot Grange Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,680
    • Self-Funded Residential Dementia Care from £1,940
    • Self-Funded Nursing Care from £1,680
    • Self-Funded Nursing Dementia Care from £1,940
  • (these prices are only a guideline, please contact Ascot Grange Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.


  • Parking

  • Parking for residents and visitors is available on site


Ascot Grange Care Home - Avery Collection Reviews (91)

Total of 91, showing 21-40
9.7

Ascot Grange Care Home - Avery Collection has a Review Score of 9.7 (9.655) out of 10, based on 20 reviews in the last 2 years. Over all time Ascot Grange Care Home - Avery Collection has 91 reviews.

Overall Experience

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Review from Peter P (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication - a very clear plan we all understood and bought into.
Logistics - an efficient admission process, although some details in the room were not properly prepared.
Welcome - my mother was made to feel welcome and very much at home.
Care - overall good, a few examples where greater use
of initiative would have been beneficial.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review and feedback, very much appreciated. We are delighted that your mother returned to us after a respite stay to become a permanent resident here at Ascot Grange, she has certainly settled in well and already become part of the community. We welcome you all as regular visitors too.


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Review from Elizabeth L (Wife of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was so well looked after in the care home, he settled in immediately. His personal care was first class. His entertainment was varied and very frequent. He loved singsongs and piano playing and he participated which was quite unusual for him to do as he was a very quiet person.
The atmosphere
there was exceptional, every time I visited he was in the lounge being watched by a carer (probably several carers) at all times.
He got 100% attention. He was helped to drink and accommodated with special cups. As he was a very slow eater he was allowed to sit at the table and finish his meal in his own time.
At no time was I concerned about his welfare. All the carers and there were lots, were lovely, kind and caring to him and to me. The council have moved him and unfortunately, it has not been a good move.
I know he misses everybody at Ascot Grange as I do.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review; it was a hard day for all of us here at Ascot Grange when you both left - it has been a privilege to look after your husband and to welcome you every day.


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Review from Sarah C (Daughter of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a wonderful, warm place for residents. They are well cared for, and the staff on Devenish go above and beyond to help residents.
Need more activities for Devenish as this is vital for stimulation and needs to happen more.

Reply from Christopher Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Thank you for this feedback, Sarah. The Devenish team are passionate about the residents that live there.
Noting your feedback on activities: we have now recruited a full activities team and look forward to expanding and enhancing our offer in 2023.


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Review from Kim C (Daughter of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home for respite, and the staff couldn't have been more helpful and caring. They made her whole experience of respite very positive; she was delighted with the standard of care she received and enjoyed the food and surroundings.
I would recommend this care home to friends and
family, knowing they would also have a positive experience.

Reply from Christopher Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Thank you for taking the time to provide some feedback, Kim. We are really pleased that your mother had a great stay with us - we are always here should she wish to come and stay with us again. I will pass your comments on to all of the team. Take care and please do keep in touch.


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Review from Louise O (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A perfect oasis for Mum and Dad following Dad's emergency surgery, which left him debilitated. Dad was back on his feet immediately with the excellent care and support given. Mum and Dad have both come on leaps and bounds, and their staff at Ascot have even been described by them as one of their carnival
cruises that they love so well. The food, entertainment and atmosphere are very much like a cruise holiday. As a family, the worry has gone. Thank you, Ascot Grange.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your recent review of us here at Ascot Grange. We are delighted that both mum and dad had a very positive experience and enjoyed their stay, it was lovely to have them as residents, and we would, of course, welcome them back here at any time.


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Review from Ruth W (Wife of Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable surroundings. Plenty of staff to help whenever needed. All good-humoured and willing. Cannot recommend too highly. Food very good.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your wonderful review.
It was our pleasure to get to know you both and to be able to support you when you needed us.


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Review from E B (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At very short notice, Ascot Range accommodated my mother, who had very bad delirium and was wasting away in hospital.
The team were supportive not just of Mum but of us, her family.
Mum rapidly improved with proper eating and on-site physio and care.
My mother can be incredibly difficult and stubborn
- the team were patient and wonderful with her and won her over.
Thank you so much for your care and support and for getting Mum back to a place she has not been in for several years.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review, and so pleased that your mother is in such a good place now. It is, of course, teamwork, and I shall pass on this feedback to all the staff at Ascot Grange and our physio partners.


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Review from R M (Daughter of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to the whole Ascot Grange team for all their support of our mum. We will always appreciate and never forget the kindness and support you have given her. The whole team have been truly amazing and made my sisters and I feel mum was in a safe, secure environment with fantastic care.
From the care team to the food, it has all been fantastic.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your feedback and we are so glad that Mum was able to return home and be independent again.


We will ensure your feedback is shared with the whole team!


Kind regards, AG Team


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Review from Saheeda M (Respite Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two weeks, had a wonderful experience. The first week was a bit odd as I did not ask for anything, but I when saw that if you don't ask, you don't get, but the second week was wonderful. Full of attention in every way. Staff so wonderful, always ready to help. Pleasant to talk to. Wholes service - A1.
Would recommend it if you can afford it. Good experience. Would come again if I can afford it. Very satisfied. Beautiful decore. Very pleasant.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review. We are so glad you made a speedy recovery from your operation.
We are delighted that you had a wonderful stay with us and that we were able to work together to ensure your experience was A1.


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Review from Hannah D (Daughter of Resident) published on 5 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been investigating respite options for my father late last year. When my father was admitted to hospital in early April I went to visit Signature at Ascot Grange (Sunninghill) to see how they could assist him after his discharge for a period of respite. My first impressions were the warm, friendly
and relaxed welcome a five-star hotel with care where nothing is too much trouble. It wasn't like any other nursing home I had visited. While he was in hospital, he was independently assessed by a member of the nursing team at Ascot Grange to ensure that he would receive the right care and support prior to his admission. My father is currently still enjoying respite six weeks later. All the team are amazing and work together to support him to make his stay as comfortable, fun and safe as possible. He receives visitors every day, and I even brought my dog in with me on Sunday. I can't t thank all the team enough for taking such good care of him. He looks like a different man than he did while in hospital.

Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Thank you for your feedback, Hannah: we have shared this with the Ascot Grange team. We are very pleased that you chose Ascot Grange to support your father. He is a very popular character here, and the team is very fond of him. We look forward to supporting your father for as long as he wishes to stay with us.


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Review from Simon B (Son of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After we lost Mum in April 2021, it was Dad who decided that whilst still able to look after himself, he was getting a little 'tottery' (his words) and was looking for the security of some extra support if needed, plus of course, the daily conversation that comes with living in a 'community' atmosphere.
After much searching and many visits to care facilities in the wider area, I found Ascot Grange in Sunninghill a bit of a revelation! For me, it was 'streets ahead' of the others, and whilst all had the genuine welcome and no doubt the similar exemplary standard of care, none had the 'hotel' and 'five-star' feel I experienced when initially walking into the reception and touring the facilities on offer. Dad moved into his 'apartment' room in April 2022, which he loves and has made a real home from home, being allowed to furnish it as he wished. Being a bit of a perfectionist, he still has some minor niggles to resolve, but as he's now on the various residents' Committees, that shouldn't take long!

Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Dear Simon, thank you so much for your review and feedback. Your father has settled very quickly into Ascot Grange - he is now a very popular and integral part of the community here. We are pleased that he has decided to join our Residents Inclusive Forum, helping us to evolve and shape our services. I am also pleased to report that we have resolved the minor niggles. Please do reach out to any of the Ascot Grange team should you need anything, and thank you again, Simon.


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Review from Sally G (Daughter of Resident) published on 18 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum's needs exceeded the combined efforts of live-in carers, plus support from my sister and I, we decided a care home environment would be better for everyone. We finally chose Ascot Grange, and Mum moved into the Devenish Unit in November 2021.
From day one, Mum has been happy and relaxed in
Ascot Grange, given the environment Mum believes that she is in a hotel! Mum has been very critical of care staff in the past, so we have been delighted that she is full of praise for all the team. My sister and I are also really impressed that team members cannot do enough to make Mum's world a happy, healthy and safe environment - not just the nurses and carers but everyone from the catering, housekeeping and cleaning teams too. There's an extensive range of activities that provide interest and stimulation.
There are sometimes communication issues between the family and the team, but Ascot Grange management is committed to resolving these issues.
We are happy we chose the right place for Mum!

Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Dear Sally, thank you for this feedback. We are pleased that your mother is very happy and enjoying life on our Devenish floor, here at Ascot Grange. Our teams do their utmost to really engage with all the residents here, in order to provide a high standard of care and personalised service.
As you say, we are still smoothing out some of our communication channels, and we are committed to getting these improved.
Thank you again for taking the time to review us, and please do not hesitate to contact any of the team, including me, should you need anything.


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Review from Sue C (Daughter of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the resident's daughter. I visit my mother three, sometimes four times a week. My mother loves the home; she always says how happy she is there and how she loves her room. The carers that she has do vary; some days she is dressed in matching colours and accessories, some days she looks a mess.
She is always clean. She needs drops in her eyes; unfortunately, some days these are not administered. We are very happy with the home and so is Mum, and that's the most important thing.

Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Dear Sue, thank you for your feedback. We are delighted to have your mother as a guest, here at Ascot Grange I have noted the comments around your mother's appearance and in relation to the eye drops and will explore the matters further with the care team and will come back to you. Thank you again for your feedback, and please do let either the team or I know if we can be of any further assistance. Many thanks.


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Review from Yvonne M (Friend of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant visit. The reception from everyone was very warm and welcoming. Ascot Grange is a beautiful place and very clean.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you very much indeed for taking the time to feedback to us here at Ascot Grange and we are delighted that you have had such a warm welcome and look forward to greeting you once again.


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Review from R H (Friend of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, good staff, excellent decor.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for taking the time to review our home and for your positive review. Your feedback will be passed to all our staff as they love to receive such positive reviews.


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Review from S H (Power of Attorney of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very rewarding visit. I noticed the quiet, calming atmosphere, the gentle respectful intervention of staff for residents who needed this, and also the fun and joyful interaction with more vocal people.
I was pleased to see the bedroom was carefully organised to make choosing clothes, jewellery,
etc accessible.
We went to the cafe and were able to select cakes and coffee and enjoy this normal experience together.

Reply from Mark Deadman, General Manager at Ascot Grange Care Home - Avery Collection

Many thanks for your feedback - it is important that we hear from the people who are a part of our service. Our staff are very passionate about our residents and their families and friends. Your comments provide a wonderful example of how we can actively engage with all to provide a quality, caring and enjoyable experience. We have shared your feedback with our teams, and we will continue to take things forward at Ascot Grange. Thank you!


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Review from K W (Husband of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been well looked after; all the family think the same. Her overall well-being has improved so much over the last three months, all due to the loving care and medication control. The facilities are excellent.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review; it is very much appreciated. We do love having your wife here to stay at Ascot Grange and are so glad that she is happy.


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Review from K O (Respite Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a 64-year-old management consultant who spent two weeks at Ascot Grange to recover from a total gastrectomy. My key expectation was medical safety and care two weeks post-surgery and hospitalisation.
The team at Ascot Grange exceeded my expectations at all levels ranging from the very diligent
pre-admission assessment through the entire stay and all the support and care that I received from the very professional team. I cannot commend the entire team highly enough on the professional, compassionate, committed and personalised approach. It was also heart-warming to watch how everyone applied situation leadership to individual residents adapting their style and approach to ensure needs were met and that everyone was happy and comfortable regardless of how challenging the situation was. This makes for a very happy, friendly, and people-oriented environment.
The quality of the facilities and care is top-notch. I required a special diet, which was not only created for me but presented to a restaurant standard three times a day.
I can confidently recommend all aspects of this very high quality, professional organisation to anyone who is considering becoming a resident or moving a relative in for a short term stay.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review. It was our pleasure to welcome you here at Ascot Grange, and we are so delighted with how quickly you recovered from your operation.


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Review from Edward C (Grandson of Resident) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely experience throughout the entire time we've been coming here. Incredibly accommodating and understanding to our requests. Wonderful staff and friendly. Welcoming atmosphere.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for your review. We are delighted with your feedback and will ensure these comments are passed on to the whole team. Thank you.


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Review from Raj S (Private Carer of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been seeing a few residents at Ascot Grange. We are impressed with their staff commitment, care and compassion towards their residents. I would highly recommend this home to my friends and family.

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review. We are so glad that you would recommend us to friends and family.


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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Ascot Grange Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Ascot Grange Care Home - Avery Collection is calculated as follows: ( (201 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 232 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.896 Points relating to the number of positive Reviews for Ascot Grange Care Home - Avery Collection is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 19 Positive Reviews ÷ 21.2 = 0.896

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (5)

Mark

Mark Deadman

Job Title: General Manager

Joined: 2022

Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.


I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.


Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.


Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.


I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.


I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.


Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.


Thank you again for your interest in our community.


Rhian

Rhian Prall

Job Title: Dementia Care Manager

Joined: 2022

I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.


I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.


When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.


Gill

Gill Bonham

Job Title: Client Liaison Manager

Joined: 2021

I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.


When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.


Andrea

Andrea Morgan

Job Title: Nurse Care Manager

Joined: 2022

I started my career in care 25 years ago when I worked as a care assistant in a nursing home. This is where I found my love of caring for our older generation and I was inspired to become a nurse. I have been qualified for 14 years now working in various roles in the NHS, mainly in day surgery and surgical wards; in care homes as a senior nurse and deputy manager.


I began my journey with Ascot Grange as Nurse Care Manager in April 2022. It is a great privilege to be given the opportunity to work with such a wonderful team. It is my passion to make sure all residents at Ascot Grange have the best quality of care.


Greg

Greg Novelli

Job Title: Hospitality Manager

Joined: 2020

Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.