Ascot Grange Care Home - Avery Collection

Bagshot Road, Ascot SL5 9PR
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9.7 91 Reviews
  • Ascot Grange Care Home - Avery Collection, Ascot
In a lovely leafy location with extensive landscaped gardens, Ascot offers something for everyone. With private en-suite accommodation coming in various sizes and styles, all complemented by either Assisted Residential Living, Respite, Dementia and Nursing Care.

Ascot is a very comfortable homely environment offering 96 studios or one-bedroom apartment with excellent dining options for residents. Ascot Grange also has a separate industry leading dementia suite in keeping with Stirling University's Gold Framework for those living with Dementia.

Ascot happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories together.

The home features two dining rooms and a further private dining room for special occasions. In addition, there is a cinema, hair salon, spa and treatment room as well as an activity and entertainment lounge.

The beautiful, landscaped gardens, which are easily accessible are tended by the award-winning landscape gardener and his team weekly and offer many different areas to sit out and enjoy the weather whilst the hospitality team are on hand to ensure your ongoing comfort and enjoyment.

Ascot Grange is at the very pinnacle of senior care with comfortable surrounds at competitive prices.

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Care Provided by Ascot Grange Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Mark Deadman (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (88)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ascot Grange Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,680
    • Self-Funded Residential Dementia Care from £1,940
    • Self-Funded Nursing Care from £1,680
    • Self-Funded Nursing Dementia Care from £1,940
  • (these prices are only a guideline, please contact Ascot Grange Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Residents able to have visitors regardless of time. There is a private dining room for special occasions or simply for enjoying a Sunday roast with friends and family.


  • Parking

  • Parking for residents and visitors is available on site


Ascot Grange Care Home - Avery Collection Reviews (91)

Total of 91, showing 41-60
9.7

Ascot Grange Care Home - Avery Collection has a Review Score of 9.7 (9.655) out of 10, based on 20 reviews in the last 2 years. Over all time Ascot Grange Care Home - Avery Collection has 91 reviews.

Overall Experience

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Review from Harriet C (Granddaughter of Resident) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home - so clean; everyone is so lovely and do such a wonderful job of caring for the residents. Thank you so much!

Reply from Gill Bonham, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for taking the time to review your visits to Ascot Grange. We are delighted that all visitors are welcomed back into the home to spend time with loved ones.


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Review from A D (Friend of Resident) published on 13 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident in the dementia wing. I am always welcomed by her carer, and offered refreshment and given a quiet corner to have a chat with my friend - not always easy as she likes to be up and about to see what is happening elsewhere. I have been pleased with the musical interlude church
service and cooking classes, all very much enjoyed by everyone. The communal rooms are open plan and very spacious, with the benefit of a garden room, even on the third floor. I have noticed the residents are given very good attention to their needs at all times. Also, before Covid, they enjoyed coach trips. I have experience of another nursing home, (not Signature) where a friend with only physical disability is living with residents at all stages of disability, including mental, and sadly she has and is going into a decline.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review it is very much appreciated. Our residents in Dementia Community, Devenish, do enjoy the opportunity to have time together, whether it be mealtimes or leisure and also take time out in their rooms and as you say can find a quiet corner. More recently they are loving trips out once again and sharing the fun with all the residents at Ascot Grange. We look forward to welcoming you once again.
Louise Palmer, Client Liaison Manager, Ascot Grange


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Review from David N (Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been an assisted living resident in this custom-built complex since it was opened in summer 2017. It is designed to accommodate about 96 residents. The top floor is a self-contained secure untie for "dementia care", and the lower three floors are for "assisted living". Carers work a 12-hour shift,
and during the day, there are 5 carers on duty, one of whom is dedicated to delivering mediation, and a registered nurse is on call. There are currently 27 residents in "assisted living", giving a ratio of one carer to six residents.
There is a daily activities programme, including board games, quizzes etc, and films/live television in our own cinema. Minibus trips twice weekly to the local shops, according to demand, to garden centres, museums and stately homes. We also receive visits from professional musicians and vocalists. There is a greenhouse for the use of residents. Additionally, a convenient size lawn, where subject to fine weather both croquet and boules can be enjoyed. Furthermore, with summer upon us, the outdoors barbeques can be put to full use.

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Review from Alison E (Daughter of Resident) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so kind and caring to my Dad, who has been at Ascot Grange for 3-months. The staff try very hard to get Dad integrated and to keep him entertained. There are lots of options for visiting, despite COVID restrictions. The staff listen to concerns, and the rooms and grounds are well kept.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review, and we are delighted that your Dad is enjoying life at Ascot Grange. It is so important for our residents to enjoy a social time not only at mealtimes but with activities too; we continue to create new and exciting ways for everyone to fulfil their time here.


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Review from Carole B (Daughter of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum visited Ascot Grange for respite care, and she was not looking forward to it. She had a lovely time, thoroughly enjoyed the company of others, and described her experience as a wonderful holiday. She couldn't compliment the staff enough saying how kind they all were. We are hoping this experience
will even persuade her to think about living there permanently, as we felt she found life enjoyable again.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for your review regarding your mother's stay here at Ascot Grange. She settled into her room here for respite as if it was a holiday so that was good news. If she is thinking about Ascot Grange for a permanent stay, we would, of course, love to see her back here again.


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Review from V W (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Ascot Grange for six months. We saw her today, and she was very happy. Her room was bright and sunny - well positioned. Mum loves the activities, and the theme this week was biscuits. Mum responded well to the friendly and helpful staff.

Reply from Louise Palmer, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for your review. Your mother is lovely company, and it is great to have her here as a resident. I am so pleased that she enjoys all the activities, a part of everyday life here at Ascot Grange and themed weeks like Biscuit Week make it all the more fun for both staff and residents.


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Review from J S (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has a diagnosis of mixed dementia with Alzheimer's. We took the decision to move Mum into Ascot Grange just before Christmas 2020 after a series of falls and hospital visits. The staff could not have been kinder to all of us as Mum settled into her new environment whilst in the midst of a global
pandemic and festive season! She is a tricky personality, but all the carers and staff have shown incredible kindness towards Mum, and it is a huge relief to all the family knowing she is being looked after so well.

Reply from Diane Gregory, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review and your kind words about how your Mum is being cared for and that we are giving you and your family peace of mind; we want our residents to be part of our Ascot Grange family too.


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Review from John M (Stepson of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ascot Grange in Sunninghill has quickly become a trusted and welcome home for our stepfather. With the combination of age and pandemic lockdowns, he was isolated at home. Moving from his house was a major adjustment and particularly hard at first going through a quarantine period. Once that passed,
there has been a huge fall in the level of anxiety about daily living challenges that are difficult to face alone. He is around other people in a friendly and calm environment, walking in the garden in almost all weather, and looking forward to spring in regular phone calls with the family. We all look forward to the resumption of normal visits and the return of the many activities usually available. Ascot Grange staff have been very helpful and shown great resilience through the lockdowns alongside their residents.

Reply from Diane Gregory, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for the review; it is much appreciated. We are pleased that your stepfather is happy here, and we are also awaiting life getting back to normal and being able to resume activities including minibus trips.


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Review from H C (Daughter of Resident) published on 3 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved to Ascot Grange from his own home in September 2019. It was an enormous change for him, and from his first day, the wonderful staff made every effort to make it feel like home for him. Ascot Grange is very friendly and welcoming, and Dad thoroughly enjoys living there.

Reply from Diane Gregory, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your review; it is lovely to know that your dad is happy living here.


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Review from Helena P (Daughter of Resident) published on 29 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents had a real home in Ascot Grange. They were happy and so well cared for in what they saw as their home. The staff knew the so well - all their foibles and needs. This is a family environment that shows love and care and treats everyone as a special individual.

Reply from Diane Gregory, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Hi, Helena, thank you for your kind words, and also, the lovely flowers that you both sent. We are happy that your parents felt that this was their home, and the staff have missed them. I only knew your Mum who was a great character, and not seeing her around has been strange.


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Review from Sheila S (Wife of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall resulting in a fractured femur my husband required respite care. He has Parkinson’s Disease which complicates his care and Ascot Grange were excellent in making sure he had his medication on time. He enjoyed the food and the company and in spite of Covid restrictions was able to relax
and recover. He has returned home but we are reassured that when he needs further respite we have every confidence in Ascot Grange. Everyone showed him care and respect and that meant a lot to both of us.

Reply from Diane Gregory, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for the review, we take on board the whole review, it was lovely to meet you both and we look forward to seeing him again here in 2021 hopefully the Covid world be different.


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Review from Phillipa T (Daughter of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has recently moved to Ascot Grange and whilst visiting is restricted, the staff have been absolutely amazing in helping her to settle in. Her apartment on arrival was made to look so pretty and inviting and our mum loves it. The quality of service prior to her arrival was exceptional and everyone
has been informative and friendly. It was her 90th birthday just after she moved in and had her hair done as a treat from Ascot Grange -and a card and chocolates from the staff. How kind and thoughtful.

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Review from Damian M (Son of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a new resident to Ascot Grange and as a family, we feel that he is in a safe and caring environment totally suited to his needs. He has adapted quickly to his new life there which is a credit to all the team. The pandemic has made life tough, most especially for those in care homes. I believe
that Ascot Grange dealt with the situation in a way that benefitted the residents ahead of themselves. Totally selfless. We also remain in contact with my father via video calls which have been invaluable for us as a family but we are certainly looking forward to sharing some cinema nights in the amazing cinema room there with my father when the world returns to a safe normality. Thank you!

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you very much for your lovely feedback. I will share this with the team.
We cannot wait for life to return to normal and have family and friends back into our home!


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Review from Sally S (Daughter of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Ascot Grange just before the Coronavirus lockdown commenced. She was warmly welcomed and immediately made to feel at home. The kindness and care Mum has received from all the staff throughout this challenging time has been wonderful. The staff have done their very best to keep Mum occupied
and entertained during necessary periods of isolation and much reduced social contact. They have arranged video calls with various family members to help Mum keep in touch. Mum is certainly happier than she has been in a long time and I know she feels safe and cared for in her new home. Thank you to all the staff who have helped to improve Mum's quality of life. You are all doing an amazing job.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you very much for taking the time to submit a review.
We really appreciate your kind words and will share this with the team.


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Review from H K (Son of Resident) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been with Ascot Grange for just under a year. With the current Coronavirus circumstances, I am so pleased that he is safe with access to medical care and support. The staff have been amazing during this difficult time, and although temporary measures have been put in place (cancelling their
trips and entertainment etc) he has been kept busy.
The staff genuinely care and are really good with Dad. I have seen a real difference in him, he is more confident, and no longer just sat in front of his TV like he was doing at home. Staff are good at sending me photos through the care portal, and I like that I can log in and see what he has been up to. They have also helped Dad video call me; which is great.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your lovely feedback. This is a rapidly changing situation and the safety and wellbeing of our residents are of the utmost priority. Having the care technology to share information with families in realtime is a great tool. I will share your feedback with the team.


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Review from I M (Friend of Resident) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting the home for private dining with friends. It was a truly memorable and enjoyable experience. From entering the home we were greeted by the team and a wheelchair for my friend. We were shown around the home, provided with coffee in the cafe prior to lunch. Lunch was amazing, the food was beautiful,
the staff were warm, friendly and kind, attentive without being overbearing. A wonderful afternoon was had by all, it completely changed our perception of what a care home is like.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for taking the time to review us. I will pass on your kind words to the team.
We do hope you visit again!


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Review from P M (Grandson of Resident) published on 14 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is beautiful and modern, but the care they give my Nan is excellent. She looks healthier than she was at home. She’s kept busy and the dementia team make a real effort to reminisce with her which she loves.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for your lovely comments, I will feed this back to the team.


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Review from Katherine K (Daughter of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ascot Granges' activities for its residents are simply great - each time I see my mother she has yet another tale to tell - yesterday she was telling me about the flamenco dancer they had watched by doing the dance steps and she so enjoyed the Burns night with the piper and dancers. You are really adding
life to her years and a quality of life as well.
Thank you so much.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you so much for such warm and positive feedback.
It is nice to hear that our activities are having a positive effect on Mum's wellbeing.
I will definitely share this with our Activities Team.


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Review from Robert T (Nephew of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my auntie has moved into Ascot Grange. She has been made to feel so welcome and has settled in nicely. The activities they offer are always keeping her busy. She recently went on an outing to a London Museum and couldn’t have had a better day. I now have peace of mind that my auntie is not
at home on her own and is being well cared for in this friendly and welcoming home.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for such lovely feedback.
Our residents loved the trip to the museum in London. I know the Activities Team have many cultural and educational trips planned for 2020.


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Review from Sara O (Daughter of Resident) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum came in for some respite after her hip operation. The home was fantastic. The staff and the physio worked together to get mum mobile again. They have an Ortho Rehab programme which I was really impressed with. The home is very clean and modern. It is a very lively home and the atmosphere is lovely.
They encouraged my mum to get involved in their trips out which she loved. She is now seriously considering living there full time.

Reply from Mariam Rafiq, Client Liaison Manager at Ascot Grange Care Home - Avery Collection

Thank you for such a positive review. We would love to welcome Mum back to our Home!


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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Ascot Grange Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Ascot Grange Care Home - Avery Collection is calculated as follows: ( (201 Excellents x 5) + (18 Goods x 4) + (7 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 232 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.896 Points relating to the number of positive Reviews for Ascot Grange Care Home - Avery Collection is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2. 19 Positive Reviews ÷ 21.2 = 0.896

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (5)

Mark

Mark Deadman

Job Title: General Manager

Joined: 2022

Thank you for taking the time to read our bios. We love to see prospective customers, families and friends, new members of staff and the local community taking an interest in our community.


I am the General Manager for Ascot Grange. My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our customers and community, inspiring and leading the onsite team and ensuring high standards of governance and compliance are achieved.


Over the last 20 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.


Over that time, I have been proud to lead and work alongside some amazing team members who have had a genuine passion for care and a true desire to serve. I have learned a great deal from these colleagues along my career journey.


I am very much a people person. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.


I was immediately drawn to Ascot Grange because of the culture and principles the organisation aspires to. After visiting the home and meeting some of the residents and staff, I knew that this was where I wanted to work. I subsequently joined the Ascot Grange team in January 2022. I am now passionately working with the community and team here to take the home’s services forward. The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity into the Ascot Grange community.


Please note that my door is always open: do not hesitate to come and talk to me, should you need anything or if I can assist.


Thank you again for your interest in our community.


Rhian

Rhian Prall

Job Title: Dementia Care Manager

Joined: 2022

I am delighted to join the team at Ascot Grange as the Dementia Care Manager working with the Devenish Community and other residents on the dementia pathway. I strongly believe that all residents should be supported in living their life to the full and ensuring all are supported as an individual.


I have spent my career working in care with companies including Somerset Care and more latterly McCarty and Stone as an Area Manager.


When not at work I love to travel. I am from a large family and am lucky to have them close by so we are all able to spend lots of time together.


Gill

Gill Bonham

Job Title: Client Liaison Manager

Joined: 2021

I have been part of the Ascot Grange team since June 2021. My role involves meeting prospective new residents and their families and supporting them through the often emotional decision of choosing the right home. I feel very privileged to be part of the wonderful team here at Ascot Grange.


When not in the office I love the outdoors and all forms of sport and recreation including running, golf, paddle boarding and skiing.


Andrea

Andrea Morgan

Job Title: Nurse Care Manager

Joined: 2022

I started my career in care 25 years ago when I worked as a care assistant in a nursing home. This is where I found my love of caring for our older generation and I was inspired to become a nurse. I have been qualified for 14 years now working in various roles in the NHS, mainly in day surgery and surgical wards; in care homes as a senior nurse and deputy manager.


I began my journey with Ascot Grange as Nurse Care Manager in April 2022. It is a great privilege to be given the opportunity to work with such a wonderful team. It is my passion to make sure all residents at Ascot Grange have the best quality of care.


Greg

Greg Novelli

Job Title: Hospitality Manager

Joined: 2020

Having started my journey at Ascot Grange in 2020, I still feel privileged to have been given the opportunity to work in such a wonderful place with caring residents and staff alike. I have seen the home go from strength to strength and with the addition of new heads of department to the team, I am sure the home will continue to grow and increase from the solid foundations being built. I will continue to bring my knowledge from my past experiences and the experiences over the past year and continue to pair it with the vision and values that Ascot Grange and the people, both staff and residents here embody. I am looking forward to meeting you all when our current climate allows. My door will always be open if you want a chat.