Chertsey Parklands Manor Care Home - Avery Collection

Parklands Manor, Parklands Drive off Bittams Lane, Chertsey KT16 9FS
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9.9 95 Reviews
  • Chertsey Parklands Manor Care Home - Avery Collection, Chertsey
Chertsey Parklands Manor Care Home offers premier care services in a warm and welcoming environment, including residential, nursing, dementia care and short-term respite stays.

Inside, there are 95 rooms, ranging from studio suites to deluxe suites, each providing ample space for personalising with trinkets and keepsakes. All rooms are generously sized, well-lit, and furnished to a high standard, featuring an en-suite bathroom, kitchenette, and living area. Many rooms also benefit from balcony or patio access, perfect for enjoying sunshine and afternoon tea.

What distinguishes Chertsey Parklands Manor from other care homes in Chertsey is the remarkable array of facilities. The café is a delightful space for socialising over tea, and residents can choose from various lounges for club and society meetings. Experience the joy of watching your favourite films in the cinema, pampering in the on-site salon, enjoying a massage in the therapy room, or hosting a memorable meal in the elegant private dining room.

For those contemplating a care home in Chertsey, a respite care stay provides an excellent opportunity to immerse yourself in life at Chertsey Parklands. Contact the friendly team to discuss your care needs and schedule a visit.

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Care Provided by Chertsey Parklands Manor Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Natalie Birch (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (95)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Chertsey Parklands Manor Care Home - Avery Collection

  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,448
    • Self-Funded Residential Dementia Care from £1,946
    • Self-Funded Nursing Care from £2,030
    • Self-Funded Nursing Dementia Care from £2,203
    • RESPITE Self-Funded Residential Care from £1,590
    • RESPITE Self-Funded Residential Dementia Care from £2,140
    • RESPITE Self-Funded Nursing Care from £2,230
    • RESPITE Self-Funded Nursing Dementia Care from £2,420
  • (these prices are only a guideline, please contact Chertsey Parklands Manor Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Walk-in appointments are available from 9am to 5pm from Monday to Friday and by special arrangements in the evening and weekends.


  • Parking

  • Parking is available for residents, guests and visitors.


Chertsey Parklands Manor Care Home - Avery Collection Reviews (95)

Total of 95, showing 21-40
9.9

Chertsey Parklands Manor Care Home - Avery Collection has a Review Score of 9.9 (9.916) out of 10, based on 25 reviews in the last 2 years. Over all time Chertsey Parklands Manor Care Home - Avery Collection has 95 reviews.

Overall Experience

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Review from Nuala M (Son-in-law of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law who has Parkinson's could not have been any better looked after during his recent stay with you for respite care. It was a great comfort to us to know that he was safe. The home has a warm and friendly atmosphere and everyone was very helpful. The carers and nurses were very professional
and nothing was too much trouble. The home is spotless and welcoming and the facilities and beautiful gardens are impressive but comfortable. The quality of the food was good and the menu varied. There is great interaction between the staff and residents.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for taking the time to write such a lovely review. We are looking forward to seeing your brother-in-law again soon when he comes for his next respite stay, the staff have missed him!


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Review from Tracy M (Wife of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in respite care for ten weeks so that I was able to recover from cancer surgery and chemotherapy.
The staff have been excellent in looking after him and his Parkinson’s needs and all the staff know his relatives' names which is very impressive.
The day and night carers are very
kind and help my husband with his needs.
The restaurant staff are excellent and are very accommodating and encourage family members to dine with my husband.
The admin staff are brilliant and help with any admin needs. The nurses are very good at giving my husband his medication at the correct time and the management team are very friendly and make sure that all needs are met.
Everyone who has visited my husband during his stay are very impressed with the home. The welcoming feel you get as you enter the building is of a high standard. It is lovely that family and friends can have tea/coffee and are able to sit in the sofa area, outside or just in the cafe area.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for leaving such a heartfelt comment. It has been a real pleasure getting to know you all. The home will feel very quiet without you, all the family, popping in. We wish you well and hope to see you again in the future, maybe at one of our tea party events!


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Review from Jennifer D (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law, who lives with us, has stayed at Chertsey Parklands Manor Care Home on two occasions for respite. I can honestly say it has been a breath of fresh air for her. The staff cannot do enough for her and are so friendly and really do care. Moving forward, Mum now refers to Parklands as her
holiday home and will be frequenting more often to allow us to take holidays as she lives with us. I would not hesitate to recommend Parklands, would happily live there myself!

Reply from Robyn Sheppard, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your lovely message. We look forward to seeing Mum again for her next two stays with us coming up. It is always a pleasure and we are so pleased she feels so at home with us.


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Review from Lindy S (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother became a resident at Parklands in June of 2022. As her needs increased, she was treated with compassion and dignity. We are so grateful to the staff and could not have been more appreciative of their care. Thank you.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for your kind words; we are so appreciative to receive feedback from our families. Mum was an absolute pleasure to look after, and she is truly missed.


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Review from A A (Daughter of Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the care staff for looking after my mum. It’s so reassuring to know she is being cared for so well. I will continue to use Parklands for Mum for respite, knowing she will be cared for to the standard she would be at home. Everybody that visits her says it is like a 5-star hotel. Many
thanks again.

Reply from Robyn Sheppard, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for your kind comments. We work together to provide the best experiences for both our residents and family members. We love having Mum come and stay with us and look forward to her next stay this summer.


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Review from Simon E (Son of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has Alzheimers, moved into Parklands Manor after the death of my father (her husband) last year. I have nothing but praise for the support and care provided by the whole team.
The transition from her own home to Parklands was eased by her being able to have a suite with its own outdoor
space - and the staff have always ensured that she is treated with respect, supporting her in her care needs, but also encouraging her continued independence.
Over recent months, as her condition deteriorated. I know that she has not been the easiest resident - but at every stage, the staff have remained positive and supportive.
When the time came for my mother to move into secure dementia care, we took the decision to move her closer to where I and my family live - but for that, Parklands would have been our first choice - and it was still a difficult choice to make.
So, without hesitation, I would recommend Parklands because every member of staff is excellent.

Reply from Robyn Sheppard, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your lovely words. We were very sorry to see mum go but hope that she has settled into her new home.


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Review from Emma T (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could now give it a 10-star review, I would. They looked after my mother fantastically from the day she moved into the day she sadly died. Their care and attention to her in her last days, the dignified way in which they treated her, the concern and time they had for me, and the fact that her carers
had loved her so much that they cried with me meant the world. They saw past the dementia that had affected her later years to the woman she had been, and they had endless patience with her - and not only the carers, everyone at Parklands knows the residents' names and will stop for a chat with them. When she went, she went to her comfy room, surrounded by her own things and with people who cared deeply about looking after her. It's just a lovely place, with lovely people working there.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you much for your kind thoughts. Mum meant the world to us; she was part of our family, and we miss her.


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Review from Janet B (Niece of Resident) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my uncle became ill earlier this year, I was put in the position where I had to find a caring environment that would suit a very lively, sociable, previously fully independent man. The moment I walked into Parklands, I knew that I'd found the right place. Not because the building, decor and grounds
are beautiful (and they are beautiful) but because the Parklands Manor staff are special. Each person we met at Parklands treated both my uncle and my family with total respect and kindness, and we're extremely grateful to them.
When his health allowed it, my uncle was able to enjoy the many activities that are available each day, he also loved the food, but mostly, he loved the staff, who became his friends. When my uncle's health deteriorated, the care he received was fantastic, and the nurses and carers were his absolute guardian angels.
My uncle's only regret was that he hadn't discovered Parklands Manor sooner. His daily quote to us was - I didn't know places like this existed!

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for taking the time to share your experience of Signature at Parklands Manor. Your uncle was very special to us, and it was a pleasure looking after him and meeting all of you as well in the process. Your feedback and kind words are greatly appreciated.


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Review from T S (Great-Niece of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our great-aunt had chosen Parklands Manor after having had really positive feedback from friends. In the short time, she was there, she was made to feel very welcome, comfortable and safe. She was cared for by the lovely staff and was very happy to be there. The home itself is lovely, and the staff
always have time to say hello, and I'm told the chef is wonderful! Thank you all for your kindness and the great care you took of our great-aunt. Special thanks to one member of staff for all your help. I am going to miss my visits there and the smiles I always got from the staff and residents.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your lovely words. It was an absolute pleasure looking after your great-aunt, she was a real sweetie, and we miss her. You are welcome to pop in and see us if you are ever passing by.


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Review from Lesley D (Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a very pleasant experience. Everyone was very helpful and nice to have around. I've made good improvements with endless encouragement from each person.

Reply from Signature at Parklands Manor, Customer Team at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your kind comments; your feedback is important to us, as is the care and well-being of all of our residents. We are so glad to hear about your positive experience at Parklands Manor. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents.


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Review from S E (Wife of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkinson's is a difficult disease to cope with not only for the person who has the disease but also for those caring for them. My husband was a very proud man, and the staff at Parklands gave him the care and support as needed in a caring and humorous way; this meant that he did not feel demeaned at
his inability to cope in the later year of his illness. He enjoyed the banter and the social side of the home, as well as the freedom to wander the garden. Having the pop-in café helped him keep up with his friends who would drop in for a coffee and a chat. Having a hands-on manager helps, often seen walking and chatting to the residents and staff, keeps everyone on their toes and gives the residents chance to discuss issues that otherwise they could be reluctant to raise.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for your lovely words. Your husband is missed by us all; he was such a character and definitely had a very mischievous side! Parklands Manor is all the quieter since he departed.


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Review from Stephen K (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Parklands from October 2021 until she passed away in April 2022. She always resisted going into care and initially had respite care here following a hospital stay. She thought she’d arrived in a 5-star hotel! The facilities and activities offered are amazing. She was made
welcome and settled in very quickly. The carers and nurses were her angels. She enjoyed the food and company in the restaurant. The care she received was wonderful. Sadly her health declined. The nurses and staff treated her with dignity and respect at all times, and we were constantly on hand to help with her complicated needs. My mother chose to spend her last days in Parklands rather than go to the hospital. We can’t thank the staff enough for her wonderful care.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your heartfelt comments. Mum was such a joy to have in our community, always cheerful and so appreciative of every little thing we did for her. The team adored her, and she is truly missed.
We are so glad she enjoyed her time with us and that we were able to care for her in her final few months; it truly was a pleasure.


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Review from D G (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parklands Manor is a real home, but with all sorts of added benefits. The ensuite facilities are excellent, as are the resident's rooms and apartments, and a beautiful garden. The whole team work hard to help with what can be a difficult transition moving into a care home and get to know each resident
and respect their individuality. This care applies through to palliative care and extends to supporting the families as well. I would high recommend Parklands Manor to anyone looking to enjoy their retirement and who needs that extra support in later years.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you so much for your kind words. Dad was very special to us; he was a character, and we loved his feistiness. Do keep in touch with us.


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Review from N B (Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I was only in Parklands Manor for a short time, I rated it excellent in every aspect. The staff were very willing and helpful in all respects, and the management quickly and cheerfully acceded to all my request to make my stay more comfortable. The staff were extremely well briefed about all
new residents and quick in recognising me and calling me by name. If I need full-time care, I would not hesitate to go there. One slight omission in the activities is the lack of swimming facilities, which I would particularly appreciate, but I understand the implications of that.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for your kind words. It was a pleasure having you with us for your short stay, and we look forward to having you stay with us again.


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Review from Andrew B (Son of Resident) published on 6 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent nearly 6-months at Parklands following a severe stroke and lengthy stay in hospital. On arrival at Parklands, I was not particularly optimistic about my father’s future. Thankfully, the staff managed to stabilize my father’s condition to such an extent that we were able to move him to
another care home closer to his old house and his friends. The team at Parklands were very caring throughout my father’s stay, and for managing to “bring him back”, I am extremely grateful. Today as he was moving on, I think nearly all the carers took the time to come round and wish him well. Simply Excellent!

Reply from Sonia Hamilton-Martin, CLM at Chertsey Parklands Manor Care Home - Avery Collection

It was a pleasure to know your father; he is such a gentleman. I can say that every member of staff at Parklands Manor was sorry to see your father leave us. We would like to wish your father the best wishes; his new care home is very lucky to have him.


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Review from Annette P (Daughter of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Parklands as the very best place for our parents to spend their last years together after it became too difficult for them to be cared for at home due to our mother’s Parkinson’s. Unfortunately, it became necessary for Mum to be moved to the Meadows. The separation was hard for them as a couple,
but the care they received, not only for their physical needs but also psychologically, has been excellent. After Mum passed away and due to lockdown restraints on visiting, the loving care Dad received over this last year has been comforting for us too. Allowing us to stay with him during his last days has been truly appreciated. Parklands have been outstanding, and our heartfelt thanks go to all members of staff.

Reply from Sonia Hamilton-Martin, CLM at Chertsey Parklands Manor Care Home - Avery Collection

It was a pleasure to know your parents and a privilege to care for them. We will pass on your thanks to our staff. Thank you.


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Review from K T (Sister of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Likely place, newish building. Loads of staff, which is pleasing to see. However, No table or fan in Mums room. Had to bring a fan from home and a clock radio. Gardens very nice, Overall a very good experience for our Mum.

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Review from J H (Sister of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience when visiting my sister was excellent. We were always welcomed by cheerful staff. My sister was extremely happy; she had been there for two and a half years and loved it. We had no worries concerning her care.

Reply from Sonia Hamilton-Martin, CLM at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for the lovely review; we all miss your sister very much.


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Review from Kathy B (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always promised my mum, that I would never take her to a care home. So I cared for her at home, along with an in-home care team. I had 24-hour care, plus a night shift. It was not enough, she still managed to climb out of bed on the wall side, and not trip the alarm. I was recommended to Parklands
by a friend. On entering the Meadows mum had one-to-one help. Both before and after my visits she would be taken off to classes or an event. She was never sad to see me go. The carer who worked as part of the care team both loved her and attended to her every need. Last Wednesday, I took mum to the dentist. When I arrived back at the home the carer was waiting for us with a cuddle and big smiles. There was a lovely dance on Saturday with a buffet. She danced with a handsome male nurse and went to bed happy. She never woke up. I was able to spend a lot of time with her, talking and hand-holding. What better way to pass away. My mum loved Parklands she was lonely at home, it was the best move.

Reply from Sonia Hamilton-Martin, CLM at Chertsey Parklands Manor Care Home - Avery Collection

It was a pleasure to know your mother. I can say on behalf of all the staff that they miss your mother very much; she was such a lovely lady, and it was a pleasure to care for her.


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Review from David L (Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff first-class, very lovely people.
Food great.
Room was lovely.
Films in the cinema lovely.

Reply from Judy Urmossy, Client Liaison Manager at Chertsey Parklands Manor Care Home - Avery Collection

Thank you for your lovely comments; we very much enjoyed your month with us, and look forward to your next stay here at Parklands.


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Chertsey Parklands Manor Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Chertsey Parklands Manor Care Home - Avery Collection is calculated as follows: ( (275 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 299 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chertsey Parklands Manor Care Home - Avery Collection is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (5)

Noopur

Noopur Chauhan

Job Title: Hospitality Services Manager

Joined: 2017

I have been with Chertsey Parklands Manor since pre-open and have recently been promoted from Housekeeping Manager to Hospitality Services Manager where I will be managing all departments related to hotel services. I have a degree in Hotel Management and have over 16 years of experience in the hospitality sector, more recently in the care industry. I am so excited about the challenges my new role will bring me.


Robyn

Robyn Sheppard

Job Title: Client Liaison Manager

Joined: 2020

I am delighted to be working at Chertsey Parklands Manor, I have worked in customer service for the past 17 years. I joined Parklands in 2020 in reception and then moved on to Business admin in 2021. I can’t wait to make a difference and have the opportunity to help and support families looking for the right care for their loved ones. I am proud to represent Avery and its values. Parklands is a fantastic luxury care home and I look forward to showing you around.


Georgina

Georgina Nutt

Job Title: Residential Care Manager

Joined: 2022

I started my career in care at the age of 17 and have worked in a range of different roles within my time. My first role was in a residential dementia home as a care assistant where I worked my way up to a Team leader. From here I went onto mental health services specialising in working with children and adolescents with complex needs.


I then returned back to elderly care where my heart is. I started here with Signature at the start of 2021 as a supervisor and now have the privilege to be working as the Residential Care Manager.


I am very excited about my new role here at Chertsey Parklands Manor and am very proud to be working with such a dedicated and hardworking team.


Ildi

Ildi James

Job Title: Dementia Care Manager

Joined: 2021

I have worked in care for the last 22 years, mainly specialising in dementia care. Making a difference in people’s lives brings me great joy and immense job satisfaction.


I am delighted to be part of the team at Chertsey Parklands Manor and will work with my team tirelessly to deliver the best possible care to our residents.


Wendy

Wendy Sheppard

Job Title: Housekeeping Supervisor

Joined: 2019

I am a mother of three and have been with Chertsey Parklands Manor since 2019 starting out as a housekeeping assistant. Being supported by management and colleagues I have now been promoted to Housekeeping supervisor. I am proud to be part of the amazing Parklands team and excited about the new challenges my role will bring.