Sister Winifred Laver Promoting Independence Centre

Falla Park Road, Felling, Gateshead NE10 9HP
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8.9 6 Reviews
  • Sister Winifred Laver Promoting Independence Centre, Gateshead
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Care Provided by Sister Winifred Laver Promoting Independence Centre

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Local Authority Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Helen Dawson (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Number of floors: 3

Funding & Fees Guide for Sister Winifred Laver Promoting Independence Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Sister Winifred Laver Promoting Independence Centre Reviews (6)

8.9

Sister Winifred Laver Promoting Independence Centre has a Review Score of 8.9 (8.946) out of 10, based on 6 reviews in the last 2 years. Over all time Sister Winifred Laver Promoting Independence Centre has 6 reviews.

Overall Experience

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Review from E H (Niece of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was admitted late on Christmas Eve. She received a very warm welcome from all staff who quickly identified her needs. All staff have worked so hard to accommodate my aunt and have evidenced great skill in managing her anxiety and diabetes. The room is always spotlessly clean, as is the entire
building. Staff act very quickly to outbreaks of infection and are very efficient in communicating quickly with relatives if there is a problem. Most importantly, staff have taken the time to get to know my aunt as an individual. For example, taking time to put rollers in her hair and have tried so hard to rehabilitate her.
Most importantly, the medical care has been excellent with prompt action to use the GP services if there is any concern. In addition, the Social Services support has been amazing, she has followed up on every concern and also taken the time to get to know my aunt.
Thank you to the manager and the whole team.

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Review from Claire J (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mam went into the care home for an initial 6 week assessment and ended up staying for 5 months. They care they delivered to our mam was outstanding nothing was too much trouble they supported my mam to establish a sleep pattern and independence and through all their hard work and effort our mam was
able to return home. I cant thank the staff enough the manager, social work team, occupational therapists, and the true angels the care team who wrapped around her they all delivered excellent care and made her feel safe and well supported. They kept us up to date with my mams care package and the compassion they showed was second to none. we as a family will be eternally grateful for the care they showed to not only our mam but us as a family. We cant thank or appreciate them enough. They work collectively as a team always with a smile and on her final day made her feel really special. Thanks to everyone an excellent facility outstanding.
Great staff, exceptional care.

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Review from Karon M (Friend of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad stayed at Sister Winifreds for about 8 weeks whilst he was being assessed to see if he could manage at home. I visited regularly throughout this time. The building both inside and out was always clean and tidy, staff were around and easy to find. My dad was really well looked after and treated
with respect and kindness. He was really happy and despite being adamant that he wanted to go back home, when it came to it didn't want to go. The food looked very nice and my dad enjoyed it. The staff were very patient/user-focused and helped me a lot especially when providing information regarding concerns I had, which supported a better care plan for my dad. I could not fault this centre, and the staff made my dad's day when they made the effort to say goodbye to him. It was also very secure and there were lots going on over remembrance weekend which I thought was a wonderful idea, especially for older people. Five stars, no complaints at all.

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Review from Christine N (Partner of Resident) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in Sister Winifred Laver for several weeks and he has received fantastic care and support from all the staff. They have also provided the same level of care for me as his partner and are so friendly and helpful in what is a difficult and emotional time for us.

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Review from Amanda S (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly, nothing too much trouble, lovely clean environment, food very good, aware of residents needs, safe and secure!
Excellent provision while assessing what the future for your relative should be!

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Review from Sharon M (Daughter-in-law of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law (95) stayed in the care home for a few weeks after breaking her hip in a fall. She was so well looked after by every single member of staff, they were kind and friendly and she enjoyed her stay. She had physiotherapy regularly and is now able to manage in her own home again. Thank you
everyone for your professionalism and kindness.

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Current Review Score: 8.9 (8.946)

Overview of Review Score

The Review Score of 8.9 (8.946) out of 10 for Sister Winifred Laver Promoting Independence Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Sister Winifred Laver Promoting Independence Centre is calculated as follows: ( (57 Excellents x 5) + (7 Goods x 4) + (1 Poors x 2) ) ÷ 65 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.1 Points relating to the number of positive Reviews for Sister Winifred Laver Promoting Independence Centre is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 6 Positive Reviews ÷ 12 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Sister Winifred Laver Promoting Independence Centre

What types of Care is Sister Winifred Laver Promoting Independence Centre registered for?

Older Person Care, Dementia, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sister Winifred Laver Promoting Independence Centre provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Sister Winifred Laver Promoting Independence Centre have?

There are 60 Single Rooms.

What are the Facilities & Services at Sister Winifred Laver Promoting Independence Centre?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sister Winifred Laver Promoting Independence Centre to the centre of Gateshead?

1.5 mile(s) as the crow flies, distance by road may be significantly further.