Sleaford Hall Care Home

Ashfield Road, Sleaford NG34 7DZ
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9.9 16 Reviews
This beautiful, brand new 67 bedroom three-story care haven in Sleaford, Lincolnshire, is dedicated to resident comfort. Uncover a true home away from home with spacious and bright bedrooms, each with private ensuite wet-room facilities. The home keeps things uncomplicated and within reach, ensuring families are at ease knowing loved ones are cared for.

Sleaford is definitely the place to embark on a new chapter in life with an assortment of daily activities ensuring enjoyment for all. A space to embrace life at your rhythm. The team would love to show you around, you’ll be guaranteed a heartfelt welcome.

Facilities include a bistro, hairdresser’s salon, sports lounge, music café, activity lounge, garden rooms, landscaped gardens and wellness suite.
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Care Provided by Sleaford Hall Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sherin Kandi (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Number of floors: 1

Funding & Fees Guide for Sleaford Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,242 – £1,296
    • RESPITE Self-Funded Residential Care £1,355 – £1,409
  • (these prices are only a guideline, please contact Sleaford Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Tanglewood care homes, there are no set visiting hours, Sleaford believes guests should be welcome at any time.


  • Parking

  • Private onsite car park.


Sleaford Hall Care Home Reviews (16)

9.9

Sleaford Hall Care Home has a Review Score of 9.9 (9.866) out of 10, based on 16 reviews in the last 2 years. Over all time Sleaford Hall Care Home has 16 reviews.

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Review from D W (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother moved into Sleaford Hall in January 2024. Unfortunately passed 18th of November but during that time she was happy and well cared for. As often happens with age no filters were needed so occasionally the staff and family were caught in the crossfire but always taken with a smile. As time grew
nearer the staff kept us well informed and eased Mother across.

Reply from Alicia Bradon, Sales Manager at Sleaford Hall Care Home

Thank you for sharing your heartfelt experience with us during what must have been a deeply emotional time. We are honoured that your mother chose Sleaford Hall as her home, even for a brief period, and we are truly sorry for your loss. It brings us comfort to know that she was happy and well cared for during her time with us. Thank you for allowing us to care for your mother and for your kind words about our team. If there's anything we can do to further support you or your family, please don't hesitate to reach out.


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Review from Terence P (Husband of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service in a caring environment, superb staff and nothing is too much bother. Good facilities and spotless.

Reply from Alicia Bradon, Sales Manager at Sleaford Hall Care Home

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team works hard to provide a caring and welcoming environment, and it's wonderful to know you felt that. Your comments about our team and facilities mean a lot to us, and we'll be sure to share your feedback with the team


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Review from Julie L (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lives here, I wouldn't call it a care home, it is a hotel for the elderly. My mum is so happy here, she could not be looked after better. A particular member of staff organised the ponies today, how lovely that their days are filled with lovely people coming in and giving them their best life.
Thank you just doesn't seem enough. The staff are fabulous and bring sheer joy to my mum.

Reply from Alicia Bradon, Sales Manager at Sleaford Hall Care Home

Thank you for such a heartfelt review! It brings us immense joy to know that your mum feels so happy and cared for here- it's exactly what we strive for. Hearing it described as a "hotel for the elderly" warms our hearts, as we aim to provide comfort, joy, and a true sense of home. We're thrilled the ponies brought such happiness- it's a pleasure to organise special moments like these for our residents. Your kind words about our team mean the world to us, and we're so grateful for the opportunity to be part of your mum's life. Thank you for trusting us with her care!


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Review from N L (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came out of her room for most of the day and enjoyed doing puzzles. Was very enthusiastic and encouraged other residents to join in. This is a big, very positive change for Mum.

Reply from Alicia Bradon, Sales Manager at Sleaford Hall Care Home

Thank you for sharing this positive update! We're thrilled to hear that your mum is coming out of her room more often and enjoying activities like puzzles. It's wonderful to know she's enthusiastic and encouraging other residents to join in. Seeing such a positive change in her is incredibly rewarding for us. Thank you for your kind words and for letting us be a part of your mum's journey!


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Review from Tracey B (Friend of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with an amazing team! Relaxed and welcoming feeling at all times. The team are always happy to help and support the residents and their family and friends. 'Happy home, happy residents' and this is clear to see. Well done to the whole team.

Reply from Alicia Bradon, Sales Manager at Sleaford Hall Care Home

Thank you for your wonderful review! We're thrilled to hear that you find our home beautiful and our team amazing. Creating a relaxed and welcoming environment is our top priority, and it's heartening to know that you feel this way every time you visit. Our team is dedicated to supporting not just our residents, but also their family and friends, so it's great to hear that their efforts are appreciated. Your kind words about our 'Happy home, happy residents' philosophy being clear to see truly make our day.


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Review from Kaye B (Daughter of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I decided to wait 6 months before writing this review. I can honestly say in the last few years my dad has not looked so relaxed and happy since he's been here. The staff are more than just carers they've become good friends to all of us.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you so much for sharing your experience. We're incredibly touched to hear that your dad has been so relaxed and happy since joining us. Our team truly value building meaningful relationships with residents and their families, and it means a lot to us to be considered good friends. Your kind words and trust in our care are deeply appreciated. If there's anything more we can do, please don't hesitate to let us know.


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Review from J R (Husband of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good staff and management, they are caring and helpful. They look after patients with care and dignity. Cannot fault the staff.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you for your review, your feedback means so much to our team. We are pleased you have found our team to be caring and helpful. Our resident's health and well-being are at the heart of all we do at Sleaford Hall.


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Review from Malcolm W (Son-in-law of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely superb care home in every respect. My wife found it after a local search and I am so happy that she did. The facilities are excellent, the building and rooms are brand new and the staff are really friendly and helpful. What's not to like!

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you so much for your glowing review! We're thrilled to hear that you and your wife have had such a positive experience at our care home. Providing excellent facilities and friendly, helpful team is at the heart of what we do, and we're delighted that you appreciate our efforts. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to continuing to provide you with exceptional care and service.


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Review from Valerie D (Respite Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I heard from a friend that a new care home had opened so we came to look. The manager greeted us himself and gave us a tour and an informal chat about the home and what it offers. I booked for 2 weeks and prepared over the weekend. The atmosphere was friendly, busy and full of love. I
was given a lovely room and fed delicious food. I had the luxury of a bath, something I hadn't experienced for years. I was invited to the activity room and enjoyed joining in.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you and your husband discovered our care home through a friend's recommendation and decided to come for a visit. It's wonderful to know that you felt welcomed by our manager and enjoyed the personalised tour and informal chat about our home and its offerings. We're delighted that you chose to book a stay with us for two weeks and that you found the atmosphere to be friendly, bustling, and filled with love. Providing a warm and welcoming environment for our residents is one of our top priorities, and we're glad that you felt that during your time here. We're especially pleased to hear that you enjoyed your room and found the food to be delicious. Everyone deserves to indulge in comfort and good meals, and we're glad we could provide that for you. Thank you again for sharing your feedback with us.


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Review from K E (Wife of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Has been a smooth transition into the care home. He has made good progress over the few weeks he has been here. He is clean and tidy and his room is spotless. He really enjoys his food and is given plenty to eat and drink.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you for your positive feedback! We're delighted to hear that the transition into our care home has been smooth for him. It's wonderful to know that he's been making good progress and that he's comfortable and happy in his environment. We appreciate you taking the time to share your review of Sleaford Hall Care Home.


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Review from M P (Daughter of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a few local care homes when it came to my Mum needing more care than I could give her. When I walked into the Hall I knew it was the right place. It felt warm, cozy, and friendly, and the décor was bright and modern (not like a traditional care home). The manager and staff were friendly, I
noticed that the carers weren't sitting in an office if paperwork needed to be done it was done in the same room as the residents. Carers always treat residents with dignity and respect, they work with myself and my sister to make my Mum's care the best it can be.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

It's heartening to hear about your positive experience while searching for the right care home for your Mum. The warm and inviting atmosphere you encounter upon walking into Sleaford Hall, along with the modern and bright décor, immediately provides comfort and homeliness. This ambiance plays a crucial role in helping our residents feel at ease and welcomed in their new environment. Our team member's approach not only promotes a sense of community but also allows for more immediate and attentive care. Thank you for sharing your positive experience.


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Review from W C (Daughter of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing Care Home with excellent services and lovely helpful staff. A very cheerful place to spend the latter days of your life.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

It's wonderful to hear about your positive experience with the care home and its team. The dedication and support provided by the team contribute to creating a cheerful and welcoming environment, making it a place where residents can feel comfortable and cared for during their later years. The emphasis on excellent services reflects the commitment of Sleaford Hall to prioritise the well-being and satisfaction of its residents. Thank you for sharing your experience.


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Review from R S (Wife of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a 'home from home'. Very caring to resident and family. Everything is so good; staff, communication, cleanliness, food, laundry. The building is light and cheerful. So pleased he is in such a well managed care home.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you ever so much for your heartwarming review! We're delighted to hear that your experience at our care home has felt like a true "home from home". Providing exceptional care and support to both our residents and their families is our top priority and we're thrilled to know that you feel well taken care of. Your kind words about our team, communication, cleanliness, food, and laundry mean the world to us. We're dedicated to maintaining a cheerful and comfortable environment for all our residents and we're overjoyed to have met your expectations.


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Review from A B (Daughter of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home. Always receive a warm welcome. Everywhere is very clean. The rooms are spacious and bright. The lounge/dining area is very comfortable and homely. Activities for the residents are excellent. Food is excellent. Overall, a really lovely place.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you so much for your wonderful review! We're thrilled to hear that you always feel welcomed and at home here at Sleaford Hall Care Home. Our team takes great pride in maintaining a clean and comfortable environment for our residents. We're delighted that you find our spacious and bright rooms to your liking and that our lounge/dining area feels cosy and homely. Providing engaging activities and delicious food is a priority for us and we're pleased to know that you find them excellent. Your kind words mean the world to us and we're grateful for the opportunity to make Sleaford Hall a truly lovely place for you. Thank you for your feedback and for being a part of our community!


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Review from John E (Son of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience.
Service was amazing.
Really made welcome, and my mum is happy here.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

We're overjoyed to hear about your excellent experience and the amazing care at our facility. Creating a welcoming and positive environment is a top priority, and we're delighted that you and your mum felt truly welcomed. It brings us immense joy to know that your mum is happy with the care and service provided. Thank you for entrusting us with your mum's well-being, and we look forward to continuing to provide excellent care and support.


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Review from Jeannette C (Niece of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been hugely impressed by the excellent quality and standard of this new care home. It is beautiful and superbly furnished and equipped to meet the needs of residents and to facilitate the care given by the carers. The home is always warm and comfortable, and the atmosphere is wonderful and very
welcoming. A veritable home-from-home for the residents. Sleaford Hall Care Home is a real credit to the staff, the manager and Tanglewood Care Homes. Please note that at the time of completing this questionnaire, there are only three residents, therefore, I have not been able to form an opinion about the activities.

Reply from Alicia Bradon, Marketing and Communications Manager at Sleaford Hall Care Home

Thank you so much for your glowing review of Sleaford Hall Care Home. We are thrilled to hear that you have been hugely impressed by the excellent quality and standard of our new care home. Creating a beautiful and well-equipped environment for our residents is a top priority, and we're delighted that you find Sleaford Hall Care Home to be superbly furnished to meet the needs of residents and facilitate the excellent care provided by our dedicated team. Your description of the home as always warm, comfortable, and with a wonderful, welcoming atmosphere is heartening. We aim to make Sleaford Hall a true "home from home" for our residents, and it's gratifying to know that this vision is resonating with you. We appreciate your acknowledgment of the efforts of our team and manager. They work tirelessly to ensure that the care provided and the overall experience at Sleaford Hall Care Home meet the highest standards.


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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Sleaford Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Sleaford Hall Care Home is calculated as follows: ( (163 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sleaford Hall Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sleaford Hall Care Home

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Meet the Team (3)

Sherin

Sherin Kandi

Job Title: Home Manager

Joined: 2023

Sherin joined Toray Pines in August 2018 and regards it as one of the best decisions he has made. Sherin has 14 years of work experience within the care sector, which has helped him to extend his knowledge. He has a degree in Pharmacology and has a Level 5 qualification in Health & Social Care; recently he completed the Developing Manager’s Programme and CPD Accredited “Person Centred Dementia Care”. His overall aim is to provide a great working and living atmosphere for his colleagues and service users respectively.

... Read more
Elouise

Elouise Mott

Job Title: Front of House Manager

Joined: 2020

I have worked within Tanglewood for close to 3 years, starting as a receptionist in Cedar Falls. My journey has been full of amazing experiences and people so far and my passion for dignity within care continues to grow. I enjoy nothing more than building relationships and spending time with our residents and their families and I endeavour to ensure that Sleaford Hall is a true home for our residents, somewhere we can support each other, laugh together, and create joyful memories.

... Read more
Kim

Kim Poppa

Job Title: Lifestyle Co-Ordinator

Joined: 2018

I joined Tanglewood Care Services at Toray Pines Care Home in September 2018 as an Assistant Cook. In September 2019 I joined the Lifestyles team as a Co-ordinator. I connect very well with the residents in a kind, fun, respectful and caring manner, encouraging them to join in meaningful activities which I plan and arrange.
I thoroughly enjoy arranging events such as Fayre, parties, pantomimes, quiz nights and coffee mornings, to name but a few, always involving families, friends and the local community.

I really enjoy spending time with our residents, hearing their life stories and more, my aim each day is to make each and every one of them smile and feel valued. I am highly enthusiastic about Activities and lifestyle, with a keen eye for detail and am always looking for my next challenge within my role.

I am very excited to be part of the team at Sleaford Hall and to welcome our first residents to our home.

... Read more

Frequently Asked Questions about Sleaford Hall Care Home

What types of Care is Sleaford Hall Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sleaford Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sleaford Hall Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Sleaford Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sleaford Hall Care Home to the centre of Sleaford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.