February £1250 offer, fees usually starting from £1400 per week.
Due to the personalised nature of our services and varying needs of our residents, we encourage you to reach out to us directly to discuss pricing details tailored to your specific requirements. Our dedicated team is available to provide comprehensive information and address any questions or concerns you may have.
Please drive to gate and press buzzer for entry.
Plenty of vistor parking avalible.
Stratton Court Care Home has a Review Score of 9.6 (9.635) out of 10, based on 23 reviews in the last 2 years. Over all time Stratton Court Care Home has 55 reviews.
Review from Hayley D (Daughter of Resident) published on 18 March 2025
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you so much for your kind words! We're thrilled to hear that your dad is well cared for and that you're happy with our team and services. We appreciate you choosing us, and we'll continue to provide the best care possible.
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Review from A S (Respite Resident) published on 17 January 2025
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your kind words. We're delighted we could accommodate you at short notice and provide a comfortable and secure environment. It's wonderful to hear our staff's care and reassurance made a positive difference to you. We're also glad you enjoyed the food and found the reception area welcoming for visitors. Wishing you the very best with your upcoming hip surgery.
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Review from Susan N (Daughter of Resident) published on 2 January 2025
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your lovely feedback. We're delighted to hear your mother feels happy, secure and well cared for at Stratton Court. It's wonderful to know she enjoys staying active, socialising and the comfortable environment. Your kind words mean a lot to our team and we're honoured to support your family. Please let us know if there's anything more we can do.
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Review from A W (Wife of Resident) published on 21 October 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your feedback! We're delighted to hear you found the service excellent. We apologise for any delays you've experienced after using the alarm button. Your safety and comfort are our top priorities and we'll review our response times to ensure we're always providing prompt assistance. Please don't hesitate to reach out if you have any concerns or suggestions.
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Review from E B (Resident) published on 21 October 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your thoughtful review! We're glad to hear you've received excellent help from our staff. We understand how important it is to have clear and up-to-date information about activities. We'll work on improving communication about which floor activities are taking place and ensure that residents receive all the info they need to join in, regardless of floor. We appreciate your feedback on increasing activities and we'll explore ways to offer more options. If you have any specific suggestions, we'd love to hear them!
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Review from S B (Daughter of Resident) published on 20 September 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your positive feedback and for trusting us with your mother's care. We're so glad to hear she is content and enjoying the entertainment and activities. We truly appreciate your ongoing support. We apologise for the issue regarding her clothing, and we understand your concern. Please rest assured we are addressing this with the team to ensure all items are properly returned moving forward. Your feedback helps us improve and we will make sure this is resolved. If you have any further concerns, please don't hesitate to reach out. Thank you again for sharing your thoughts!
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Review from C R (Resident) published on 2 August 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
It's heartwarming to hear about the exceptional care you received. The dedication and compassion your carers showed in helping you regain your health is truly admirable. It's wonderful that they've become lifelong friends. Their commitment to their work and to your well-being speaks volumes about their character and professionalism.
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Review from Charlotte P (Daughter of Resident) published on 9 July 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
We take all comments very seriously and apologise for any distress caused. Rest assured, we are taking steps to address all concerns raised. Your feedback is invaluable in helping us improve our services. Please feel free to contact us directly if you have any further concerns or suggestions. If you are dissatisfied with our services, we encourage you to get in touch with us as soon as possible.
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Review from A C (Daughter of Resident) published on 4 July 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you for your kind words. We are delighted to hear that your experience has been positive, particularly regarding the care your father has received. Ensuring a welcoming and positive atmosphere is important to us and we're pleased that you found the reception area to be light and uplifting. We appreciate your feedback on the fixtures and we'll make sure to address the wardrobe door promptly. Most importantly, it's wonderful to know that our staff have made a meaningful impact during this challenging time. We strive to provide exemplary care and support to all our residents and their families. Thank you once again for your feedback and support. If you have any further comments or need assistance, please don't hesitate to reach out.
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Review from S M (Husband of Resident) published on 26 June 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you so much for trusting us to look after your wife.
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Review from K M (Son of Resident) published on 8 May 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
On behalf of everyone at Stratton Court Care Home, we extend our heartfelt condolences for the loss of your beloved mum. We are deeply moved by your kind words and grateful for the opportunity to have cared for her during her time with us. It was our privilege to honour her wishes and provide a warm, supportive environment where she felt at home until the very end. Your appreciation means the world to us, and we are truly humbled by the trust you placed in our team. Please know that we are here for you and your family during this difficult time.
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Review from A D (Granddaughter of Resident) published on 24 April 2024
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Reply from Guneet Brookes, Sales & Marketing Administrator at Stratton Court Care Home
Thank you so much for your kind words! We're delighted to hear that your nan is happy and well cared for at our care home. Our staff strives to create a friendly and welcoming environment for all residents, and we're thrilled that you've noticed and appreciated their efforts. We take pride in maintaining a beautifully decorated home, and it's wonderful to know that you've found it to be inviting and well-appointed. Your feedback means the world to us, and we're always here to help in any way we can. Thank you for choosing our care home for your nan's care.
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Review from Charles N (Son-in-law of Resident) published on 16 February 2024
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Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home
Thank you for taking the time to write this review we really appreciate your feedback.
A lot of time and effort goes into creating an active, fun and diverse activity plan for all of our residents to enjoy.
We are so happy to receive your positive feedback and will continue to do our best looking after your mother-in-law.
All the best
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Review from M T (Regular Volunteer) published on 24 January 2024
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Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home
Thank you for taking the time to write a review for Stratton Court Care Home. Our managers really care and enjoy being part of the team, and they appreciate that you need to lead by example.
All the best.
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Review from Janet G (Daughter of Resident) published on 12 January 2024
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Reply from Care Manager, Care Manager at Stratton Court Care Home
Thank you for taking the time to leave a review, and we have passed this on to the team. We are really pleased we can accommodate the daycare needs, and love welcoming your mum to our home!
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Review from A D (Daughter of Resident) published on 12 January 2024
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Reply from Care Manager, Care Manager at Stratton Court Care Home
We are so grateful for your lovely review and have passed this on to the team. We look forward to many more wonderful activities and days with your mum, and thank you for choosing Stratton Court!
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Review from John M (Resident) published on 29 December 2023
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Reply from Peter Lloyd, Sales and Marketing Director at Stratton Court Care Home
Thank you for taking the time to write a review your feedback goes a long way.
We are always improving our activity planner with different daily activities, and we have also welcomed a fantastic new clinical manager to the team who has a wealth of experience in care.
All the best
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Review from Margaret B (Resident) assisted by family/friend published on 18 December 2023
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Reply from Care manager, Manager at Stratton Court Care Home
Thank you for taking the time to leave a review. We are pleased we are able to assist and support you and your family and will pass your feedback on to the team.
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Review from Angela M (Resident) published on 15 December 2023
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Reply from Care Home Manager, Manager at Stratton Court Care Home
Thank you for taking the time to review Stratton Court Care Home. We will pass this on to the team and are so grateful for such positive feedback!
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Review from Ruth M (Daughter of Resident) published on 13 December 2023
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Reply from Care manager, Manager at Stratton Court Care Home
Thank you for taking the time to leave us a review. We are thrilled with such constructive and positive feedback. We will ensure to pass this on to the team, and wish you a Merry Christmas!
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The Review Score of 9.6 (9.635) out of 10 for Stratton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.635 for Stratton Court Care Home is calculated as follows: ( (202 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 271 Ratings = 4.635
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stratton Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Sales and Marketing Director
PETER LLOYD is the Sales and Marketing Director for Stratton Court. He has vast experience in ‘selling’ care and is focused on delivering and achieving the best care and support possible within his family business. Peter spends time ‘walking the floor’ and ensuring that the residents, the staff, visitors and stakeholders are communicated with, listened to, respected and receiving a dignified and empathetic approach to their care and support. Peter has been with Aura Care Living for over 6 years.
Job Title: Chief Operations Officer
‘Has 20 years experience within the health and social care sector and previously has held senior positions with Sunrise Senior Living, Barchester Healthcare and Care UK. Between 2015 and 2022 he broadened his experience by working in the NHS at the Director and Chief Executive level, during which time he was instrumental in developing schemes to support the patient journey from acute care into residential and nursing care. Most recently, he left the NHS for an operational role within a fire and rescue service and currently splits his time between life on shift and time spent driving the provision of the highest possible standard of care at Stratton Court.
Rich describes his greatest passion as making a difference to people living with, and families affected by, memory loss and dementia and he enjoys most of all helping the wider team make a difference every day to the lives of others’.
Job Title: General Manager
Joined: 2022
JARED MEIN has 15 years of hospitality experience and is responsible for managing all in-house and front-of-house staff and accompanying duties. This includes reception, laundry, kitchen and catering operations, health and safety, and maintenance. Jared makes certain that Stratton Court Care Home runs like a ‘well-oiled machine’ and ensures that the ‘resident journey’ is appropriate, person-centred and safe and that his teams are briefed on equipment, laundry, room requirements and a first-class welcome. Jared’s departments work to high standards with clear directives.
Job Title: Nominated Individual
Joined: 2018
Sarah is a Registered Mental Health Nurse by profession and has worked in various health and social care settings for her entire career. Her passion is reflected in her work and support for her residents, colleagues and stakeholders.
Sarah’s extensive experience has ensured that her role at our sister home, King's Lodge in Surrey has been awarded a continuous ‘good’ rating in all areas.
Sarah supports everyone at Stratton Court Care Home and visits regularly to ensure that she is available, and approachable and, within her role as the Nominated Individual, has an awareness of all regulatory and legislative requirements.
Job Title: Registered Manager
Joined: 2022
Sinead is Stratton Court Care Home's Registered Manager and has been in post at Stratton Court Care Home for over a year. It is her first time in a Registered Manager’s role, and she has ‘dived right in.’ Sinead has over 16 years of experience working in healthcare and is also a Registered Mental Health Nurse.
“I am proud to work in such a beautiful Home with a great team. My goal is to continue raising our care standards to the very highest while delivering person-centred care.’’
Job Title: Deputy Manager
Joined: 2022
Renata has recently joined Stratton Court Care Home as the new Deputy Manager. She graduated as a Registered General Nurse in 1998 and has since been committed to the care sector and service user care using her leadership and training skills. Renata is also a trusted hydrotherapy practitioner and likes to work with holistic therapies wherever possible. She brings many skills and a wealth of knowledge to us, which she and Sinead will use to continually improve our home.
Job Title: Unit Lead
Joined: 2019
Natasha is the Bathhurst Unit Lead and has been working in the care industry for over 15 years. She brings significant experience to our home and chooses to work with residents with complex needs and medical care requirements as well as challenging behaviour. Nathasha makes each day worthwhile for her residents and supports both her residents, their families and our staff with empathy and compassion.
Job Title: Unit Lead
Chloe is the Corinium Unit Lead and is dedicated to all of her residents and staff within her unit. She always goes above and beyond in her role and regularly has to be ‘pushed out of the door’ as she does not stop delivering high levels of care for far longer than her shift actually lasts. Chloe is a very popular member of the management team and families delight in working with her. She has very high standards of care delivery and inducts her staff team with pride, knowledge and, most importantly fun!
Job Title: Front of House Manager
Joined: 2018
Libby joined Stratton Court Care Home over 5 years ago and has spent time fine-tuning and embedding her role. Libby is our Front of House Manager and Wellbeing Champion. She is often the first point of contact for those entering our wonderful building. From assisting the residents with their weekly grocery orders, booking hair appointments, ordering lunch or even arranging a bus trip to town, Libby is ready to help at all times and is also a skilled carer who can step in and support the team where necessary.