Stratton Court Care Home

Gloucester Road, Stratton, Cirencester GL7 2NB
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9.6 55 Reviews
  • Stratton Court Care Home, Cirencester
Stratton Court Care Home, idyllically situated in the Cotswold village of Stratton, offers high quality dementia, nursing, end of life, residential, respite and day care in a luxurious and homely setting.

With a team of experienced health professionals, residents benefit from dependable and person-centred care which is designed to meet their individual needs, now and in the future.

Inside the home, there are spacious en-suite bedrooms which offer residents a tranquil and private space to retreat to, complete with a TV and Wi-Fi. With every personality type considered, residents can enjoy an onsite cinema, restaurant and bar, as well as an external games and activities area, with mini-golf and outdoor chess. The memory garden and lovely summer house are ideal for residents to enjoy the outside space, and the heated dome complete with a TV ensures year-round enjoyment.

Ensuring residents lead an engaging and fulfilled lifestyle, the team at Stratton Court Care Home work hard to guarantee there is always something to look forward to, offering a packed calendar with resident-led events and activities.

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Care Provided by Stratton Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sinead Blick (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (80)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017

Funding & Fees Guide for Stratton Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • February £1250 offer, fees usually starting from £1400 per week.


    Due to the personalised nature of our services and varying needs of our residents, we encourage you to reach out to us directly to discuss pricing details tailored to your specific requirements. Our dedicated team is available to provide comprehensive information and address any questions or concerns you may have.
  • (these prices are only a guideline, please contact Stratton Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please drive to gate and press buzzer for entry.


  • Parking

  • Plenty of vistor parking avalible.


Stratton Court Care Home Reviews (55)

Total of 55, showing 21-40
9.6

Stratton Court Care Home has a Review Score of 9.6 (9.635) out of 10, based on 23 reviews in the last 2 years. Over all time Stratton Court Care Home has 55 reviews.

Overall Experience

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  • 7
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  • 2

Date Published

55
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Review from H W (Daughter of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very nervous going into a care home, but a family wedding abroad made it a necessity. She braced herself for a two-week stay with increased anxiety. I chose Stratton Court Home as it was the opposite of what she imagined a care home would be like; it was bright, modern and somewhat quirky
(there’s a Rolls Royce in the entrance!). The staff were all very attentive and friendly during our initial visit and drop-off, but I couldn’t imagine they’d keep up their positivity for her whole stay. I am very pleased to say that I was completely wrong. The staff were absolutely amazing! They were all lovely people who genuinely seemed to care for my mum's welfare and happiness. When I picked her up, she was relaxed and happy, expressing sadness at having to say goodbye to them. We will definitely be using Stratton Care Home for respite care in future, and if a permanent placement becomes necessary, it will be our first choice.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to leave such a kind and wonderful review. It was a pleasure to look after your mother, and we are glad we could support you so you could enjoy some family time!


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Review from Janet B (Respite Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Stratton Court in August/September 2023 after a fall at home and subsequent operation. From the moment I got there, I was surrounded by very loving/caring staff - nothing was too much trouble for them, providing much needed support/care and encouragement. Absolutely wonderful. The surroundings/rooms
were spacious and homely - everything was of the highest standard. Food great and of a consistent very high standard. The entertainment/activities programme had been carefully thought out, being very varied and pitched correctly to meet all the residents'/patients' needs. There was always someone on hand for that, sometimes, very reassuring chat. I cannot thank everybody enough for all the consistent loving care I received, which has enabled me to get back on track.

Reply from Care Manager, Care Manager at Stratton Court Care Home

Thank you for taking the time to review our care home. We are thrilled to hear of your experience and will pass this onto our team who will be delighted. We hope you keep in touch!


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Review from S B (Respite Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stratton Court provided a safe haven after my discharge from the hospital for rehabilitation after a nasty accident involving multiple fractures. The staff were very supportive and caring. They provided personal care, nursing and encouragement in a pleasant setting.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to leave us a review, and we are pleased to hear you felt such comfort and support during your rehabilitation. We will pass this on to our staff and wish you well in your recovery.


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Review from Martin J (Son of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Truly dreadful service in a very nice environment.
Very quickly found out why it's rated as ‘Needs Improvement ‘ by the Care Quality Commission.
Nice set up in a well-equipped building but a lousy service. A few examples from a long list from my 90-year-old mother’s brief stay so far:
On check-in
offered a welcome tour, but instead just taken straight to the room.
No welcome, explanation of facilities, or scheduled activities provided.
Meals arrive at random times, often cold, often missing courses (“we didn’t get any starters today - it often happens”) stated the helper.
A handset for the TV took two days to arrive after multiple requests (and phone calls from family) - essential for someone largely bed bound
On my last visit, I only saw two care staff members - both tapping on their phones, and so on.
Outwardly this place looks very pleasant but care standards and service are rock bottom.
We were considering a longer stay, but no chance!

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Review from Karen M (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Stratton Court stepped in to provide high-quality, urgent care for my father - even travelling to collect him from his home on a bank holiday. They have worked to help him regain his independence and have provided me with an immense amount of support. My aunt (who has suitably high standards) described
the home as sparkling clean too!

Reply from Care Home Manager at Stratton Court Care Home

Thank you so much for taking the time to review Stratton Court Care Home; we are thrilled to receive such positive feedback, which we will pass on to our team today. It was a pleasure to care for your father, and we are delighted to see him regain independence.


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Review from Jenny H (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old mum stayed for two weeks at Stratton Court Care Home to test its suitability for respite care when she has hip replacement surgery in the coming months. She is fiercely independent and hates fuss, so I wondered how even a temporary stay would work out. I needn't have worried. Whilst the
facilities and meals are notably good, what really stood out for us both was the wonderfully kind and thoughtful staff. They respected immediately that on this first visit, my mum was just 'testing the water', so let her take the lead on how much or little attention she wanted each day. When she came down with a cold virus, she was grateful for the way they quietly stepped up. The stay was a great success. When I took my mum home, she couldn't speak highly enough about she had been welcomed. This is hugely reassuring for her and me as we look ahead to her operation.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to review Stratton Court Care Home, and thank you for such kind words. We are so pleased the stay was such a success, and we took great pleasure in welcoming your mum to our home. We hope to see her following her operation and wish you a wonderful 2023.


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Review from Diane L (Regular Volunteer) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home with staff where nothing is too much trouble. Welcoming, friendly and exceptionally clean. Amazing facilities, a good location and lots of activities. Security and temperature checks and masks all serve to keep everyone safe. Attention to detail is second to none.

Reply from Care Home Manager at Stratton Court Care Home

Thank you for taking the time to review our home and leaving such wonderful feedback. We are thrilled to hear of your wonderful experience and will feed this back to the team and management.


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Review from Jess J (Friend of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Stratton is one of receiving a lovely welcome, and everything my friend needed was given! I will choose there when my time comes! The suites are amazing and give a wonderful sense of independence and cared for.

Reply from Care Home Manager at Stratton Court Care Home

Thank you so much for taking the time to write such a lovely review. We are thrilled that you have had a wonderful experience with Stratton Court Care Home and that your friend felt cared for and supported at our home.


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Review from Kay H (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Stratton Court Village in April 2022 and still resides there. As she has Huntington's disease, this is now her home. While this is not a very commonly recognised disease, the entirety of the staff has been unbelievably kind, understanding, caring and helpful. They have all made myself
and my family feel welcome, and we feel part of the Stratton Court family. We can visit with ease and come away satisfied she is receiving the best care. I am also extremely impressed with the lifestyle lead here; he does so much to organise activities for all of the residents to partake in. This means a lot to my family, as my mother is bed-bound, but he always takes the time to make her feel included and involved. Whether it be choir visits or controlled pet visitations and lots in between, he does this for all the residents either in groups or as individuals - he caters to their preferences. They all honestly do their best to cater to all whether residents or visitors; it is truly wonderful.

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Review from Christine A (Wife of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to live here in March 2022.
From the very beginning, the staff on all levels have been nothing but amazing.
His level of care is second to none.
He needs full care with all daily tasks from feeding/hoisting/bathing/medications.
He is fully disabled and has dementia, though he is
only 47 years. The staff are wonderful with him, and I know they have fun with him as he still has a good sense of humour.

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Review from A P (Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff particularly helpful and caring. The shortage of staff was noticeable but was very willing. I made a lot of progress which I was there for. I had to leave early because we had a new case of Covid, advised by one of your managers to leave, especially as I have been very ill before.
I am hoping I will be reimbursed for those four days.

Reply from Peter Lloyd, Sales and Marketing at Stratton Court Care Home

Thank you for taking the time to write a review, Ann, we are happy to hear you recovered well due to the care we provided and look forward to you visiting us soon.


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Review from L A (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Dreadful home! All for show - "hotel-style" rooms not at all suitable for users with mobility issues. Large number of male carers with little English - long waits for buzzer to be answered. Food was extremely poor quality and invariably cold. My elderly mother hated it, and it definitely did not provide
the care and support she needed. It was also very expensive. Avoid at all costs!

Reply from Diane Faure, Community Relations Executive at Stratton Court Care Home

We’re really sorry to read your mother’s experience of our home was below expectations. We place residents’ wellbeing at the heart of everything we do and take feedback like yours seriously. It would be very helpful if you could kindly email us at christine.wood@auracareliving.com to discuss your concerns with our new Home Manager in more detail. We look forward to hearing from you.


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Review from Teresa D (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived, the warm welcome, exceptional care by wonderful staff, has reassured us as he family. Mum really is in a beautiful, extremely efficient, caring environment, happy home. All that we could wish for; thank you.

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Review from Katharine P (Daughter of Resident) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had to go into Stratton Court for a week of respite at very short notice. When he arrived, he was adamant that he was not going to stay, but through the careful intervention and help of the staff, he agreed to stay one night. By day two, he was extremely happy and settled, and after several
days, was the happiest we have seen my father in a long time. We were astonished by the amount of time the staff gave to us and my father on admission, even though it was the weekend.


The staff are all extremely kind and professional. My father has been very well cared for in a beautiful care home.


We would highly recommend Stratton Court.


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Review from Joanne P (Friend of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff here are lovely, so caring and go out of their way to help. Everything is very clean.
The care and support shown to my mother have been exceptional during her time here. They have shown the utmost respect and dignity towards her. The actual home is excellent in decor, and the staff are
always welcoming and cheerful.
Cannot fault anything.

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Review from Anna N (Wife of Resident) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent his last few weeks at Stratton Court care home. He was well looked after and well cared for. There was good communication regarding his needs and they were excellent at sharing his experience through videos and photos. As relatives we were well accommodated. They fed us, looked after
us and were always warm and friendly. The experience was above our expectation.

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Review from Pip F (Daughter of Resident) published on 26 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After caring for Mum for 9-years in our own house, it was hard handing her caring to someone else when I knew Mum inside out. Mum has lots of small problems, which all mount up, so it's been hard trying to get my message across for help, but Stratton Court has taken over in a safe and friendly way.
I now sleep at nights although it was tough going for me, not having contact during this virus, but they organised What's App video calls and phone calls and now I can visit Mum at the other side of her patio doors and speak to her on the phone. The rooms are lovely, it is spotless and clean, the staff are just lovely including management, and they are starting to feel like an extended family. Mum feels safe and as contented as she can be, and I feel 100% happy that they go above and beyond for her in exceptional times, which have been hard on everyone; they really do care. Thank you, you don't know the difference you have made.

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Review from Wendy B (Daughter of Resident) published on 26 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad arrived at Stratton Court on March 10th, after a very long stay in the hospital, we never thought we would get him back to where he was born and bred.
Sadly, we only got to see dad another couple of times before the home was locked down, this was so hard but totally and utterly understandable!
I worried how we would cope, how dad would cope, but the videos that the manager sent us on a daily basis were just wonderful, I know dad had good days and a lot of bad, but the care was second to none.
You spoke to him like a person and an adult. One of the videos we received filled us with so much joy, seeing dad eating soup and dunking his bread sat at the dining table, he looked so content and so happy.
We still miss him every day and are slowly coming to terms with him leaving us and the fact we had not seen him since March. Thank you for all that you did for dad.

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Review from Jackie (Daughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and professional, cleanliness was of a high standard. Due to the COVID-19 virus visiting my mum was restricted, however, the management arranged zoom meetings so the family were able to see and talk to mum.

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Review from M B (Wife of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent only a short time at Stratton Court, as he was transferred there from the hospital for end of life palliative care. Despite that, my memories of the care given to my husband will remain with me for a very long time. The quality of care was exceptionally high; nothing was too much trouble.
Medical staff went out of their way to explain the complexities of my husband's condition. An ethos of care, kindness and empathy prevailed throughout, and my husband was treated with respect and compassion by everyone. It was impressive to witness the dedication of all staff.

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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for Stratton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.635 for Stratton Court Care Home is calculated as follows: ( (202 Excellents x 5) + (51 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 271 Ratings = 4.635

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stratton Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (9)

Peter

Peter Lloyd

Job Title: Sales and Marketing Director

PETER LLOYD is the Sales and Marketing Director for Stratton Court. He has vast experience in ‘selling’ care and is focused on delivering and achieving the best care and support possible within his family business. Peter spends time ‘walking the floor’ and ensuring that the residents, the staff, visitors and stakeholders are communicated with, listened to, respected and receiving a dignified and empathetic approach to their care and support. Peter has been with Aura Care Living for over 6 years.


Richard

Richard Scarth

Job Title: Chief Operations Officer

‘Has 20 years experience within the health and social care sector and previously has held senior positions with Sunrise Senior Living, Barchester Healthcare and Care UK. Between 2015 and 2022 he broadened his experience by working in the NHS at the Director and Chief Executive level, during which time he was instrumental in developing schemes to support the patient journey from acute care into residential and nursing care. Most recently, he left the NHS for an operational role within a fire and rescue service and currently splits his time between life on shift and time spent driving the provision of the highest possible standard of care at Stratton Court.


Rich describes his greatest passion as making a difference to people living with, and families affected by, memory loss and dementia and he enjoys most of all helping the wider team make a difference every day to the lives of others’.


Jared

Jared Mein

Job Title: General Manager

Joined: 2022

JARED MEIN has 15 years of hospitality experience and is responsible for managing all in-house and front-of-house staff and accompanying duties. This includes reception, laundry, kitchen and catering operations, health and safety, and maintenance. Jared makes certain that Stratton Court Care Home runs like a ‘well-oiled machine’ and ensures that the ‘resident journey’ is appropriate, person-centred and safe and that his teams are briefed on equipment, laundry, room requirements and a first-class welcome. Jared’s departments work to high standards with clear directives.


Sarah-Jane

Sarah-Jane Parkin

Job Title: Nominated Individual

Joined: 2018

Sarah is a Registered Mental Health Nurse by profession and has worked in various health and social care settings for her entire career. Her passion is reflected in her work and support for her residents, colleagues and stakeholders.


Sarah’s extensive experience has ensured that her role at our sister home, King's Lodge in Surrey has been awarded a continuous ‘good’ rating in all areas.
Sarah supports everyone at Stratton Court Care Home and visits regularly to ensure that she is available, and approachable and, within her role as the Nominated Individual, has an awareness of all regulatory and legislative requirements.


Sinead

Sinead Blick

Job Title: Registered Manager

Joined: 2022

Sinead is Stratton Court Care Home's Registered Manager and has been in post at Stratton Court Care Home for over a year. It is her first time in a Registered Manager’s role, and she has ‘dived right in.’ Sinead has over 16 years of experience working in healthcare and is also a Registered Mental Health Nurse.


“I am proud to work in such a beautiful Home with a great team. My goal is to continue raising our care standards to the very highest while delivering person-centred care.’’


Renata

Renata

Job Title: Deputy Manager

Joined: 2022

Renata has recently joined Stratton Court Care Home as the new Deputy Manager. She graduated as a Registered General Nurse in 1998 and has since been committed to the care sector and service user care using her leadership and training skills. Renata is also a trusted hydrotherapy practitioner and likes to work with holistic therapies wherever possible. She brings many skills and a wealth of knowledge to us, which she and Sinead will use to continually improve our home.


Natasha

Natasha Noond

Job Title: Unit Lead

Joined: 2019

Natasha is the Bathhurst Unit Lead and has been working in the care industry for over 15 years. She brings significant experience to our home and chooses to work with residents with complex needs and medical care requirements as well as challenging behaviour. Nathasha makes each day worthwhile for her residents and supports both her residents, their families and our staff with empathy and compassion.


Chloe

Chloe Thatcher

Job Title: Unit Lead

Chloe is the Corinium Unit Lead and is dedicated to all of her residents and staff within her unit. She always goes above and beyond in her role and regularly has to be ‘pushed out of the door’ as she does not stop delivering high levels of care for far longer than her shift actually lasts. Chloe is a very popular member of the management team and families delight in working with her. She has very high standards of care delivery and inducts her staff team with pride, knowledge and, most importantly fun!


Libby

Libby Messenger

Job Title: Front of House Manager

Joined: 2018

Libby joined Stratton Court Care Home over 5 years ago and has spent time fine-tuning and embedding her role. Libby is our Front of House Manager and Wellbeing Champion. She is often the first point of contact for those entering our wonderful building. From assisting the residents with their weekly grocery orders, booking hair appointments, ordering lunch or even arranging a bus trip to town, Libby is ready to help at all times and is also a skilled carer who can step in and support the team where necessary.