Cloverleaf Nursing Home

Long Leys Road, Lincoln LN1 1EW
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9.8 62 Reviews
  • Cloverleaf Nursing Home, Lincoln
Cloverleaf is purpose-built from the ground up with individual choices at the forefront. All bedrooms are with en suites, with options of garden patios to cathedral-view suites.

Residents can relax in Cloverleaf's beautifully landscaped secure gardens or enjoy outdoor living without even having to take slippers off in the airy communal garden rooms.

Lounges, a hair salon, tavern and cinema offer a bustling social calendar.

Only 20-minutes walk to Lincoln Castle and the Cathedral, those who wish to venture a little further afar are a stone's throw from the beautiful city of Lincoln's Bailgate.

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Care Provided by Cloverleaf Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jill Packwood (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Number of floors: 2

Funding & Fees Guide for Cloverleaf Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,115 – £1,170
    • Self-Funded Nursing Care £1,245 – £1,300
  • (these prices are only a guideline, please contact Cloverleaf Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • As part of Tanglewood Care Homes, they offer an open door policy, no set visiting hours.


  • Parking

  • Private car park onsite.


Cloverleaf Nursing Home Reviews (62)

Total of 62, showing 21-40
9.8

Cloverleaf Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 37 reviews in the last 2 years. Over all time Cloverleaf Nursing Home has 62 reviews.

Overall Experience

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Date Published

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Review from Alexandra M (Granddaughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being able to see the residents through Cloverleaf's social media is great. Having the option of seeing my grandma and other residents enjoying the events and activities available to her is fantastic. The regular upload of videos and photos shows a side of the home I wouldn't normally see, making it
more special to see.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

We're delighted to hear that you've been enjoying our social media updates featuring the residents at Cloverleaf! It's our pleasure to provide you with glimpses into the wonderful moments and activities that your grandma and others are experiencing here. We understand how important it is for families to stay connected and informed, especially when they can't be physically present. That's why we make it a priority to regularly share videos and photos that showcase the vibrant life within our home. Thank you for your kind words, and we'll continue to keep you updated with the latest happenings at our home through our social media channels.


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Review from Sharon H (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cloverleaf in September 2023. The staff are very kind, supportive, caring and do a wonderful job of looking after all patients. The Entertainments Team do a wonderful job in providing a variety of entertainment; dancing, music, arts and crafts, bingo, etc. The staff, from the minute
we walk in to the time we leave, show so much respect to all residents and their families. The home is spotless. Well done to all. A real credit to all the staff and a big thank you.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you immensely for your heartwarming feedback. We're truly touched by your kind words and are delighted to hear about your positive experience at Cloverleaf. Ensuring the well-being and comfort of our residents is our top priority and we're thrilled that you find our team to be kind, supportive, and caring. It's our mission to provide exceptional care to each and every resident and we're grateful for the recognition of our efforts. Thank you once again for your kind words and for entrusting us with the care of your mother. We'll continue to strive for excellence in everything we do and we look forward to continuing to provide exceptional care to your mother and all our residents.


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Review from Richard M (Husband of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in the Cloverleaf for almost 2 years and has settled better in the last year than previously. This is helped by the fact that she and 3 other residents have formed a protective relationship and tend to participate with most activities. During the last 12 months more activities have
been offered and the resultant atmosphere has improved dramatically. The enthusiasm of the staff is obvious to all and helps me cope. The facilities are excellent, well maintained, and activities advertised on social media so that relatives are fully informed of events and invited to participate.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

We truly appreciate your thoughtful and positive feedback. It warms our hearts to hear that your wife has found a sense of belonging at Cloverleaf over the past two years, especially with the close-knit group of residents she has formed relationships with. We're delighted that the increased variety of activities has contributed to a more vibrant and engaging atmosphere.
The dedication and enthusiasm of our team are essential to creating a supportive environment and we're thrilled that their commitment has made a positive impact on both your wife and yourself. Our goal is to provide excellent facilities and maintain them to the highest standards, ensuring a comfortable and enjoyable experience for everyone.


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Review from M F (Friend of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a dear friend in Cloverleaf once a week and enjoy my time there. It's like home from home for all the residents. I love the different coloured bedroom doors with their own knockers and letterboxes. Everywhere is brightly lit and very colourful to help stimulate all the residents. They run a
wide range of daily activities, some of which I have joined in with. All the staff have a smile on their faces, easy to talk to and so very good with the residents, whatever their needs. The meals look and smell delicious. Healthy, traditional menus. The cleaners keep everywhere clean and fresh smelling. As soon as you walk through the front door you are always made to feel welcome. Excellent.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you so much for sharing your wonderful experience at Cloverleaf. We are delighted to hear that your visits feel like a "home from home" and that you enjoy the vibrant and stimulating atmosphere we strive to create for our residents.
The different colored bedroom doors with knockers and letterboxes are a unique touch, and we're thrilled that you appreciate the effort we've put into creating a visually appealing and welcoming environment. It's heartening to know that the bright and colorful surroundings contribute to a positive atmosphere for everyone.
We're glad you've been able to join in on some of the daily activities. Providing a variety of engaging activities is important to us and we're pleased to hear that you've found them enjoyable. Our dedicated team is committed to creating a warm and friendly atmosphere, and it's wonderful to hear that they are approachable and attentive to the residents' needs.


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Review from Jeanette H (Partner of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Receptionists are always polite, friendly and helpful. Nursing staff always treat residents with care and dignity and encourage them to be as independent as possible, will answer any questions and reassure you. Activities ladies always encourage as many residents as possible to join in and always seem
to find fun and stimulating things to do. Even granting wishes if possible. Food is always to a high standard and good old fashioned meals which residents can relate to. Cleaners are always friendly and helpful. Any maintenance is done straight away. Overall, all staff I have met all work to a high standard and it is such a comfort to know my loved one is well cared for and happy.

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Review from Jacqui W (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum on 17th November for 3 hours. She has severe dementia and little language, but still knows I am someone she loves. To see her so calm and happy is a real joy and I have no doubt this is down to the high quality of care she receives at the home. Mum has been there for 18 months and I have
watched her go from being highly agitated and prone to emotional outbursts to being more smiley, funny and engaging - how my mum used to be.
The lovely activity/support workers, showed me her scrapbook of photographs with Mum taking part in gentle activities. It was so good to see her laughing and smiling in the pictures and engaging both with the staff and the other residents.
I must make special mention of the Senior Care Assistant, who we as a family absolutely trust and value her nursing skills and judgement. We know she always has Mum's best interests at heart. We also commend the other staff. You have created a safe place for my mum. Thank you to all of you.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Your heartfelt and uplifting feedback warms our hearts. It's truly touching to hear about the positive transformation your mum has experienced during her time at the home. We're honored to be a part of her journey and to witness the joy and calmness she now experiences. Activities play a crucial role in enhancing the residents' quality of life and we're delighted that you had the opportunity to see the positive moments captured in her scrapbook. Laughter, smiles, and engagement are precious aspects of our residents' lives that we cherish and encourage. A special commendation to our Senior Care Assistants and the entire team for their commitment, trustworthiness, and nursing skills. Creating a safe and space for your mum and others is at the core of what we aim to achieve and your recognition is deeply appreciated. Thank you for sharing your experience with us.


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Review from Fiona U (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So we celebrated 'Lincolnshire Day' with a quiz and some tasty bites. A relaxed, casual atmosphere - all very friendly and welcoming. Not sure how we did with the quiz, but good fun all the same. Thank you to all.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your positive review. It is great you enjoyed our Lincolnshire Day, it is very important to us at Cloverleaf that loved ones are included in our activities and events within the home. We cant wait to welcome you to our next event!


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Review from Jillian C (Friend of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and neighbour has been cared for at the home for over a year now. Care has been exceptional.
Although she rarely engages anymore with activities, it is always heartwarming during my visits to see all the activities undertaken by the staff. Residents are seen enjoying themselves and it’s lovely
to see.
All the staff seem to know all the residents really well and make visitors feel extremely welcome.
Well done one and all.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for taking the time to write us a review. We are so pleased your friend has received exceptional care, we pride ourselves on the care we provide. We look forward to sharing your feedback with the team.


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Review from Pamela B (Daughter-in-law of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A coffee morning was held for residents and families to raise funds for MacMillan. It was wonderful and everyone had a lovely time. Many thanks to the activities team and staff for organising yet another great event.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for taking the time to leave us a review. We are so pleased you had a great time at our coffee morning raising money for a great cause. We are looking forward to seeing you at our next event.


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Review from Yvette B (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, helpful, friendly professional reception, events organiser, care staff, nursing staff and cleaning staff. My Mum is beautifully looked after as are we when we visit, as are we, when we visit.

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Review from Helen S (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a really lovely day at the Cloverleaf annual summer fayre despite the rainy weather! Lots of singing and dancing with both residents and staff. Well done for organising yet another fun time for all the residents and their families!

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review. We love planning events for our residents and their loved ones to enjoy together. We look forward to sharing your review with the team.


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Review from Desmond P (Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 7 months, feel very happy, and am willing to call Cloverleaf home. The management and staff are always available and always willing to help and care. The staff are overworked I feel, but this is due to the lack of political will to do something about the care sector. I am now far
less anxious than I was when at home alone and far less vulnerable. Thank you all at Cloverleaf.

Reply from Alicia, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for taking the time to write us a review, we take all feedback into consideration and our Home Manager welcomes the opportunity to discuss any concerns residents may have. We are so pleased you feel very happy in your home.


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Review from David B (Husband of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were invited to a 'crazy hat party' last week at Cloverleaf. Everyone was given a crazy hat to wear from policeman's helmets to sun visors. An enormous selection of homemade cakes was served with an endless supply of tea! It was well attended with all the residents joining in the fun,
wearing hats and enjoying the whole event. Well done and thank you.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review. The team at Cloverleaf work incredibly hard to provide a varied lifestyle programme for all residents. We are so pleased you enjoy the activities that are arranged and the lifestyle choice that is provided for our residents.


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Review from William H (Husband of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care of residents and visiting carers is second to none. The high standard of care and cleanliness is maintained on a daily basis. I have never witnessed any member of staff being anything other than caring and patient with residents. My wife has been confined to her bed for medical reasons,
despite this every effort is made to include her in anything going on. Food and drink I should like to clarify comments. I have no complaints about the drink or the quality of ingredients used. It is with the quality of meals being served, this could be improved. My wife is vegetarian and does not have much of an appetite, smaller portions would help. Curry can be too hot or salty and custard is often served without being sweetened.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review. We are so pleased you are happy with the high standards of care we provide. We appreciate all feedback and the home manager welcomes the opportunity to discuss this with you further.


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Review from Amy B (Granddaughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to visit my relative in Cloverleaf and had a lovely time joining in all their activities for the Wimbledon final. It was lovely to see all the residents enjoying their Pimms, lemonade, strawberries and cream and all having a wonderful time. Wish I was visiting on the Sunday. One of the activity
ladies informed us it was national ice cream day and they were having all sorts of lovely ice creams with toppings. Well done to the activities team.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review. Our activities team work incredibly hard to provide a varied and entertaining activities programme developed with our resident's likes and interests in mind. We had a wonderful weekend celebrating the Wimbledon final. We look forward to welcoming you back to the home soon.


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Review from Norman C (Husband of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place staffed by the most caring staff. Really caring and always prepared to go the extra mile.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for your kind review, it means so much to our team here at Cloverleaf. We look forward to sharing your feedback with them.


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Review from Stuart H (Friend of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my marks show results in 10 out of 10 which I consider Cloverleaf Nursing Home deserve.

Reply from Alicia Bradon, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you so much for your review, we are so pleased you are happy with the exceptional standard of care provided at Cloverleaf. We look forward to sharing this with the team.


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Review from A B (Power of Attorney of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He has only been here a few weeks but has settled in really quickly. I cannot say what a relief it is to find such a lovely place. I can leave him knowing he is in good hands. He is joining in with activities and enjoying himself playing bingo and exercise classes and joining in with social occasions.

Reply from Alicia Bradon, Sales Manager at Cloverleaf Nursing Home

Thank you so much for your lovely review; we are pleased your loved one has settled so well. We pride ourselves on the engaging activities we provide for all of our residents. We look forward to sharing this review with our team.


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Review from Sean B (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and helpful. The reception staff are excellent and professional. The care of my mother is first-rate, and all staff seem to know my mother well. The home feels friendly, and the decor is up to hotel standards and always appears clean and tidy. Perhaps a few more comfortable
chairs would be nice, but I do appreciate the issue of hygiene may be the driving factor in this aspect. Many thanks for the excellent service.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for taking the time to write a wonderful review, we are so pleased your loved one has had a positive experience with us. Our team work extremely hard to provide a home-from-home experience. We look forward to sharing this review with them.


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Review from Steven C (Son-in-law of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have both of our parents residing in Cloverleaf Nursing Home and both are fully settled, comfortable and happy in their surroundings. We are completely confident that all of their care needs are fully taken care of, we are always impressed by the number and quality of staff members present and how
they are continuously engaging with all of the residents. Everywhere in the home is spotlessly clean and obviously very well-maintained. I doubt that I could find a better, more efficiently run organisation anywhere.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf. It is a wonderful care home with an amazing team and we are delighted your parents have settled in so well at the home. I will pass your comments on to the team who will be so happy to read your thoughtful words.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Cloverleaf Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Cloverleaf Nursing Home is calculated as follows: ( (353 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 440 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cloverleaf Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (9)

Jill

Jill Packwood

Job Title: Home Manager

Joined: 2019

Working as a Deputy Manager and nurse in a care home is rewarding. I am passionate about nursing, and working as Deputy Manager at Cloverleaf means I am able to enjoy my chosen career, lead the team and get to know our residents. More recently Jill has been promoted to Home Manager of Cloverleaf, a very well-deserved promotion.


Sarah

Sarah Watkins

Job Title: Home Administrator

Joined: 2019

"I love being part of the Cloverleaf team. No two days are the same and every day brings something new. I feel fortunate to have been part of the core team when Cloverleaf opened and have seen the home grow wonderfully. It is pleasure to show people around our beautiful home and welcome new residents."


Karen

Karen Wilkinson

Job Title: Receptionist

Joined: 2021

"I love my role at Cloverleaf. When I started it was a complete change and I haven't looked back. I enjoy meeting and greeting people and getting to know them, which is the best part of my job. The residents are lovely and make every day a pleasure."


Lynn

Lynn FItzpartick

Job Title: Home Trainer

Joined: 2019

"As Home Trainer at Cloverleaf, I feel privileged to be able to support staff in their learning journey from induction and throughout their career in our Care Home."


Jennie

Jennie Stirland

Job Title: Senior Care Assistant

Joined: 2019

"I enjoy leading the care team on the floor at Cloverleaf. Our team is kind, caring and compassionate and we work together to deliver the quality care our residents deserve. Being with residents is what makes the job so special; everyone is like a family member. Care is truly my passion and I wouldn't want to do anything else."


Claire

Claire Harris

Job Title: Senior Care Assistant

Joined: 2021

"I have worked in care since 1997. I still enjoy it as much today as I did then. I'm proud that I have made a great career out of my passion to care for others. We are an amazing team at Cloverleaf, and the residents make every day a pleasure."


Hayley & Lorna

Hayley & Lorna Mitchell & Ruston

Job Title: Activities Coordinator

Joined: 2022

"We enjoy using our creative skills for the activities and events our residents enjoy. If we put a smile on somebody's face then we know we are adding enjoyment to their day.


We love what we do and our residents make every day special and rewarding."


Bob

Bob Hepple

Job Title: Maintenance

Joined: 2021

"My role at Cloverleaf is to ensure that our residents and team members live and work in a safe, well-maintained environment. I enjoy spending time with residents and getting to know them - we often share a few laughs. I'm also on hand to put up pictures, do some painting and thing else so that residents can personalise their rooms and feel at home."


Michelle

Michelle Campbell

Job Title: Head Housekeeper

Joined: 2019

"I enjoy working at Cloverleaf and being part of such an amazing team. It's our pleasure to make sure the home is clean, tidy and well-presented for our lovely residents."