Cloverleaf Nursing Home

Long Leys Road, Lincoln LN1 1EW
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9.8 62 Reviews
  • Cloverleaf Nursing Home, Lincoln
Cloverleaf is purpose-built from the ground up with individual choices at the forefront. All bedrooms are with en suites, with options of garden patios to cathedral-view suites.

Residents can relax in Cloverleaf's beautifully landscaped secure gardens or enjoy outdoor living without even having to take slippers off in the airy communal garden rooms.

Lounges, a hair salon, tavern and cinema offer a bustling social calendar.

Only 20-minutes walk to Lincoln Castle and the Cathedral, those who wish to venture a little further afar are a stone's throw from the beautiful city of Lincoln's Bailgate.

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Care Provided by Cloverleaf Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Down Syndrome
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jill Packwood (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Number of floors: 2

Funding & Fees Guide for Cloverleaf Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,115 – £1,170
    • Self-Funded Nursing Care £1,245 – £1,300
  • (these prices are only a guideline, please contact Cloverleaf Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • As part of Tanglewood Care Homes, they offer an open door policy, no set visiting hours.


  • Parking

  • Private car park onsite.


Cloverleaf Nursing Home Reviews (62)

Total of 62, showing 41-60
9.8

Cloverleaf Nursing Home has a Review Score of 9.8 (9.784) out of 10, based on 37 reviews in the last 2 years. Over all time Cloverleaf Nursing Home has 62 reviews.

Overall Experience

  • 57
  • 5
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Date Published

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Review from E M (Daughter of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled well into life at Cloverleaf Nursing Home since arriving in June. The staff are caring, friendly and cooperative. Dad recently had a bad chest infection and was quite poorly. I was very impressed by their care of him at the time and grateful that because of their diligence, he was
able to avoid going to the hospital. The reception staff are very welcoming and understanding at a difficult time in the lives of the residents and their families.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your thoughtful review of Cloverleaf. It is a wonderful care home and we are delighted you are so happy with the care provided for your lovely dad. We appreciate you taking the time to share your thoughts and will pass your comments on to the team.


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Review from Paula C (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is well cared for and well respected. She has been in the home since it first opened and has seen many changes in the care team-all have been fantastic with her and she accepts the changes well. Thank you to the whole team care, admin, kitchen and the caring cleaning team.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf, it is a wonderful care home with a great team. We appreciate you sharing your thoughts and will pass your comments on to the team who will be delighted to read your kind words.


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Review from Rosalyn C (Daughter of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased with the care and attention that my mum received whilst at Cloverleaf from October to December 2022. All the staff were so caring and did as much as they can to make Mum feel at home and well cared for. The whole care home feels so friendly and positive and you really
get a chance to get to know all the carers and admin team, it feels like one big family. The rooms are comfortable and cosy and the home and grounds are maintained to a high standard. The handyman is always on site so any changes to your room you wish to make, it is followed up on very quickly. The management team are always on-site and you can always talk to any of them if you need to. Obviously, there are always little things that don't always run to plan but this happens everywhere, there is always someone to talk to, to tweak any requirements, and communication flows both ways. I can't recommend this care home enough, it was the best decision we made for our mum.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of our Cloverleaf Care Home, we appreciate you taking the time to share your thoughts. I will pass your comments on to the team who will be delighted to find you are so happy with the care and support provided at the home.


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Review from P S (Husband of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very pleased and satisfied with the care and attention my wife has received since taking up residence at Cloverleaf Nursing Home. All the staff are very caring and attentive and are very pleased to do whatever is necessary to make sure her stay is a happy one.

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Review from C R (Daughter-in-law of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff seem very caring of all the residents. The food offered is varied and freshly prepared every day. The whole atmosphere is friendly and positive.
If I had one complaint it would be that the rooms are very small, with not enough space for wheelchair storage and no cupboards in the en-suite
shower room, meaning that all personal items stand on view.

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Review from C V (Son of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, my dad is very happy. Staff are great and facilities first-class.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your review of Cloverleaf. The home manager and the team will be delighted to read that your dad is happy at the home and that you are so pleased with the facilities and the team.


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Review from A R (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from another care home in October 2021. From looking round to arranging the move to Cloverleaf Nursing Home, we felt very welcomed and the staff were very friendly and helpful. Mum settled in very quickly and feels very happy and comfortable. The home is designed so well and
cheerful and well furnished. It is the best decision we made as a family to move Mum there as she is comfortable and well cared for.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf, Lincoln. We will share your comments with the team who will be delighted to hear your mum feels happy and well cared for.


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Review from T S (Husband of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Tanglewood Cloverleaf Nursing Home is that every person who works there is very good at their job and very caring to each person who is ill in there. The actual carers and nursing staff always keep you up to date with how things are going. I have already told other people about how
good they are.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review of Cloverleaf and for taking the time to share your experience of the home. The team will be delighted to hear you are so happy with the service.


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Review from A O (Daughter of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff from management to cleaners have been brilliant. They all work hard and are so caring and supportive of residents and visiting relatives. Putting my mum into a care home was very difficult but the staff at Cloverleaf were so helpful and supportive it made it all a little easier.
Although I cannot be with her as often as I would like, I know she is being well cared for and they keep me updated.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your lovely review. I will pass your comments to the team who will be delighted to read that you are so happy with the service. Kind Regards.


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Review from V P (Granddaughter of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding home from home when a loved one can no longer be with you. We just wish we could move in too!

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for leaving such a lovely review. I will pass your comments on to the team who will be delighted to hear them.


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Review from Norman C (Husband of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly welcome. Spotlessly clean! Catering good. Care/supervision is discreet but thorough.
Staff friendly and competent. All in all, very good to excellent.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you for your kind review; the team at Cloverleaf will be delighted to hear you are so happy with the service.


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Review from Craig H (Son of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was extremely well looked after in this home.
From being very poorly at home, the Cloverleaf Nursing Home staff scooped us up as a family and did their utmost to ensure my dad's stay was as comfortable as possible.
The team cared for my dad extremely well in a lovely environment. It's so important
that in these buildings the people actually care, and here they do. Enough to prolong life and provide as much dignity and care as you would for your own family.
Thank you so much Cloverleaf.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hi Craig, thank you for your kind review. I will pass your comments on to the team who will be delighted to hear that you were so happy with your father's care.


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Review from Lauren C (Friend of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a friendly, welcome and happy environment! The home is so clean and tidy! My friend is very settled, and the staff are very conscientious and seem to always be interacting with the residents! My friend really feels part of a community and has never been so happy in many years!

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Review from Tim W (Son-in-law of Resident) published on 20 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm amazed that the staff have coped so well with the most trying time in the home's history. The staff make the home and are the heartbeat of a comfortable life for the residents. It's been a hard time for all at the home but the future looks much brighter.

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Review from S H (Sister of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful home. Wonderful staff that gives so much care and kindness to all.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Thank you very much for your review. The team will be delighted to know you are happy with the service. Thank you very much we appreciate you taking the time to share your views.


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Review from Peter W (Wife of Resident) published on 4 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident in the home since it opened and has received excellent care. The bedrooms are well furnished with good quality matching furniture and all have ensuite facilities. The dining and lounge areas are also well laid out again with quality matching furniture. There is a qualified
nurse on duty at all times and medicines are professionally distributed. The health of residents is constantly monitored and care plans amended as necessary. The care staff, events organisers and management are very sympathetic and friendly in looking after the individual needs of residents and in their relationship with residents' families and visitors. The pressures of the pandemic have been dealt with in a professional and safe manner, providing families with the reassurance that their relatives are well protected and cared for.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Peter, thank you for your review of our Cloverleaf Care Home in Lincoln. We appreciate you taking the time to share your views. I will pass your comments on to the team who will be delighted to hear you are so happy with the service. Thank you.


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Review from Olive H (Sister-in-law of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this home most weeks when I am able to and the staff are very friendly and caring. I feel I could ask them anything I may be worried about. I have recommended it to a friend who has since moved their family member there also. My family member seems to have settled in so well. Thank you to all
the staff for what you are dealing with so well in this strange time.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Olive, thank you for your review of our Cloverleaf Care Home in Lincoln. Your comments are greatly appreciated and will be passed on to the team who will be so pleased to hear you are happy with the service.


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Review from Lesley H (Cousin of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant surroundings and atmosphere. Staff all very polite, friendly and co-operative. My cousin, to whom I am next of kin, was admitted in April during the most trying and testing time for managers, residents and staff. My cousin was a little unhappy to start with and felt a little isolated due to
her immobility and the enforced isolation for new residents. However, the few teething problems we experienced were quickly and efficiently addressed and she now feels very settled and part of the home with plenty of interaction. Indoor visits were strictly organised according to guidelines and worked extremely well, until the recent government lockdown. I can only praise all involved in the care and running of this excellent home during the most testing months they have ever encountered and are now working towards indoor visits once more.

Reply from Jacky Blundell, Marketing and Communications Manager at Cloverleaf Nursing Home

Hello Lesley, thank you for your review of our Cloverleaf Care Home in Lincoln. I will pass your comments on to the manager and the team who will be delighted to receive your kind and positive feedback. Thank you!


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Review from J H (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Cloverleaf Care Home for 8 months. I visit very frequently and each time staff are always caring and supportive, they understand my mother's needs and, despite her advanced dementia, always treat her with compassion and dignity and are so kind. Cloverleaf is a lovely
home, beautiful, bright, spacious with a welcoming atmosphere. There is always tea/coffee/snacks available, and the food is varied and of a high standard. Rooms are very well equipped and kept spotless. Apart from the expense, I cannot find any fault in this home and the care provided.

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Review from H C (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother keeps falling and every time she does they phone me and tell me. The staff are lovely and you see the same faces every time you visit, which is great as they get to know the patients.

Reply from Adele Endersbee, PA to Directors at Cloverleaf Nursing Home

Thank you for your positive comments, we really appreciate your feedback. We work closely with our local support teams, including the GP's, Falls Clinic etc. in order to support all of our residents with their mobility needs. If you wish to discuss anything further, we encourage you to speak with our Manager at Cloverleaf. Thank you.


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Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Cloverleaf Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.784 for Cloverleaf Nursing Home is calculated as follows: ( (353 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 440 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cloverleaf Nursing Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (9)

Jill

Jill Packwood

Job Title: Home Manager

Joined: 2019

Working as a Deputy Manager and nurse in a care home is rewarding. I am passionate about nursing, and working as Deputy Manager at Cloverleaf means I am able to enjoy my chosen career, lead the team and get to know our residents. More recently Jill has been promoted to Home Manager of Cloverleaf, a very well-deserved promotion.


Sarah

Sarah Watkins

Job Title: Home Administrator

Joined: 2019

"I love being part of the Cloverleaf team. No two days are the same and every day brings something new. I feel fortunate to have been part of the core team when Cloverleaf opened and have seen the home grow wonderfully. It is pleasure to show people around our beautiful home and welcome new residents."


Karen

Karen Wilkinson

Job Title: Receptionist

Joined: 2021

"I love my role at Cloverleaf. When I started it was a complete change and I haven't looked back. I enjoy meeting and greeting people and getting to know them, which is the best part of my job. The residents are lovely and make every day a pleasure."


Lynn

Lynn FItzpartick

Job Title: Home Trainer

Joined: 2019

"As Home Trainer at Cloverleaf, I feel privileged to be able to support staff in their learning journey from induction and throughout their career in our Care Home."


Jennie

Jennie Stirland

Job Title: Senior Care Assistant

Joined: 2019

"I enjoy leading the care team on the floor at Cloverleaf. Our team is kind, caring and compassionate and we work together to deliver the quality care our residents deserve. Being with residents is what makes the job so special; everyone is like a family member. Care is truly my passion and I wouldn't want to do anything else."


Claire

Claire Harris

Job Title: Senior Care Assistant

Joined: 2021

"I have worked in care since 1997. I still enjoy it as much today as I did then. I'm proud that I have made a great career out of my passion to care for others. We are an amazing team at Cloverleaf, and the residents make every day a pleasure."


Hayley & Lorna

Hayley & Lorna Mitchell & Ruston

Job Title: Activities Coordinator

Joined: 2022

"We enjoy using our creative skills for the activities and events our residents enjoy. If we put a smile on somebody's face then we know we are adding enjoyment to their day.


We love what we do and our residents make every day special and rewarding."


Bob

Bob Hepple

Job Title: Maintenance

Joined: 2021

"My role at Cloverleaf is to ensure that our residents and team members live and work in a safe, well-maintained environment. I enjoy spending time with residents and getting to know them - we often share a few laughs. I'm also on hand to put up pictures, do some painting and thing else so that residents can personalise their rooms and feel at home."


Michelle

Michelle Campbell

Job Title: Head Housekeeper

Joined: 2019

"I enjoy working at Cloverleaf and being part of such an amazing team. It's our pleasure to make sure the home is clean, tidy and well-presented for our lovely residents."