The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
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9.9 95 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.

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Care Provided by The Angela Grace Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Edyta Ortel (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 4

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.


  • Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.


The Angela Grace Care Centre Reviews (95)

Total of 95, showing 1-20
9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.944) out of 10, based on 29 reviews in the last 2 years. Over all time The Angela Grace Care Centre has 95 reviews.

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Review from K E (Daughter-in-law of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has lived at Angela Grace for 18 months now. The home is wonderful and the staff are so kind and caring. He is so content living there and whereas if we were busy with work before him moving there and couldn't visit we'd panic we don't now as we know that the staff will be looking after
him. The management are super and always say hello when they see you. They know every resident by name and their needs. I would thoroughly recommend it if anyone is looking for a care home.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

That's wonderful to hear! It sounds like Angela Grace is such a warm and caring place, and it must bring so much peace of mind knowing your father-in-law is in such good hands. It's truly reassuring to have such attentive staff and management who really care about the residents. Thank you for sharing this recommendation; it's always comforting to know there are places like this that make families feel so supported!


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Review from Michelle P (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received since March 2024 has been incredible.
The staff at all levels are caring, cheerful, hardworking, respectful, professional and polite.
Feels like we belong to another family here at Angela Grace.
It is a comfort to know Mum is being so well looked after.
This has been
a huge change in our family circumstances, but the staff have helped Dad and I adapt and always ask how we are too.
Mum's weight has increased and enjoys the hot meals prepared daily.
We feel very lucky for Mum to be at Angela Grace.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you so much for your wonderful review. We are truly touched by your kind words. Our dedicated team works hard to ensure that everyone receives the best care possible, so it's heartwarming to hear that your mum is thriving and enjoying her meals and that you and your family feel supported here at Angela Grace. We're also pleased to know that we've been able to help you and your dad adjust during this significant time. Your family's well-being is important to us, and we're grateful that you've entrusted us with your mum's care. Thank you again for your thoughtful feedback!


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Review from M J (Daughter of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day of my mother staying at Angela Grace I felt at home, everyone was so kind, helpful and understanding. The transition for Mum leaving home and becoming a full-time resident was a smooth and friendly time. Understanding her needs, and her quality of life with keeping her dignity
and self-respect intact.
Mum has been here for over a year now and she is very happy, I feel at home every time I visit. I love all the staff who care for Mum and I feel at peace knowing she's safe and happy.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you so much for your kind words. We're truly grateful to hear that both you and your mum have felt at home with us. It's our privilege to provide care that ensures dignity and comfort. Your trust and appreciation mean a lot to our team.


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Review from J P (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 10 months, and we've been very pleased with the standard of care and the kindness of staff. The Care Home is always kept to a high standard of cleanliness by the domestic team. Overall we are having a good experience.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you so much for your thoughtful review. It does matter to know that your mother has been receiving the care and kindness she deserves. We're especially grateful for your kind words about our staff and the cleanliness of the home, as we take great pride in maintaining a high standard. It's truly a pleasure to be part of your mother's care journey, and we're committed to continuing to provide the best experience possible for her and your family.


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Review from V F (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of The Angela Grace Care Centre was the smiley faces of the staff. Everyone was so friendly and welcoming. This positive attitude extended towards the acre of my husband, who has a brain tumour, which means he can be very mad and aggressive at times. He is still always treated with
respect and is well cared for. The manager and her team are also very hands-on in his care and in talking to him and the nurses keep me informed as to how he is progressing. The activities team also provide added value in keeping the residents occupied. I feel he is getting very good care there.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for sharing your experience at The Angela Grace Care Centre. It's heartwarming to hear that your husband is surrounded by our compassionate and dedicated staff, especially with the challenges you're both facing. We can imagine how much comfort it brings knowing that he's being cared for with respect and kindness, even in difficult moments. The involvement of the whole team, from the nurses to the activities staff, sounds like it's making a real difference in his life and yours. We are so glad to know he's in such capable hands, and thinking of both of you.


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Review from J M (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved here the beginning of July and everyone has made her, and us, feel most welcome. All the staff are friendly, caring and full of smiles. Everywhere is clean and there is plenty to do for residents with activities which are thoughtful and varied. Mum has settled wonderfully and is happy, so
we as a family are too in knowing that she is safe, comfortable and respected. Thank you to all.

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Review from Lucy F (Daughter of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to The Angela Grace in July 2024, from their sister facility, and we really couldn't have asked for a better experience. From the day Mum arrived, all of the staff have been so friendly and caring and have taken such trouble to get to know Mum, so that the very highest standard of personalised
care can be offered. As a family, we are so very grateful for the great care that is taken of Mum. We can see that our Mum is happy and settled, she loves being sociable and seeing everyone, so the large number of daily activities that are offered are ideal, and Mum loves being included and joining in with everything. We cannot thank everyone at The Angela Grace enough, for making Mum, and my Sister and I so welcome. The home is always immaculate and well-run, and we can see that Mum is safe, happy and well-cared for. This is a huge relief to us and makes what can be a difficult situation, that bit easier. Thank you!

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Review from Dan H (Son of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Angela Grace in December 2023. 2023 was a very stressful time for my dad, he had been in hospital, all over the place and then moved out of the area he lived, he found himself at another home, a great place however, not suitable for my dad's changing needs and it was not in his hometown.
I was advised to investigate Angela Grace for Dad, I did and the manager from Angela Grace was very helpful in getting the transfer finally completed. This was not an easy task.
The right level of care is very important as I am not around to help him. The team make sure my dad has that right level of care, the home is lovely.
For me the bits that really stand out are, cleanliness, communication with me, all my dad's needs being taken care of, finally the team, whatever the role someone carries out, they are so professional. My dad is happy, I know as when I am with him, I can tell. Well done and my thanks to all the team at Angela Grace.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you so much for your thoughtful review. We're thrilled to hear that your dad is happy and well cared for at Angela Grace. It means a lot to us to know that our team's dedication and professionalism have made a positive difference for both you and your dad. We'll continue to ensure he receives the best care possible. Thanks again for your kind words!


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Review from Alison P (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was recently moved to this care home and I am so impressed with the care she receives. The staff are very attentive and they always available if you there are any concerns. The rooms are lovely, bright and clean. I am kept updated of any changes in her car plan and I feel very reassured that
she is being well looked after. A huge thank you.

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Review from Kathryn S (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Angela Grace a really lovely nursing home, staff are very attentive and caring. The home is also really clean and makes the residents feel at home. They also make the visitors very welcome.
The rooms are lovely and well-decorated.

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Review from Sharon B (Daughter of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living in Angela Grace for over 3 years now. Constantly cleaning on all floors with a team of cleaners. Laundry staff are very good too. The residents are always dressed well and clean. The staff know all the residents very well. Very good team in place. We are very happy with Angela
Grace.

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Review from Susan P (Husband of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited there the cleanliness was the thing I noticed and that's never changed, then my husband moved in and the staff care for them so much, I know he's very well looked after, I don't have any concerns if I need to go away I know I'd get a call if anything was wrong, it's like my second
home now and I feel very welcome, and thank you to all the staff who work at The Angela Grace.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's wonderful to hear how The Angela Grace feels like a second home to you and your husband. The consistent cleanliness and attentive staff have made a lasting impression, providing you with peace of mind and a sense of welcome whenever you visit. Your gratitude towards the staff reflects their dedication and care.


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Review from Mavis B (Wife of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I leave my husband after visiting I feel assured that I have left him in very capable hands. The home is very clean and bright. The staff make it their business to know your name and are always smiling. The manager is always very approachable and kind. The nurses constantly keep you informed of
any medical issues as soon as they happen. Relative meetings plus care plan reviews are very useful. The activities team are superb and provide very interesting daily activities 7 days a week. They put a lot of effort into providing themed activities. Food is very good and there is always the option of joining my husband for a meal for a small charge. My granddaughter, who is eight years old, commented that she liked the staff very much as they were all very kind and caring to Grandad and to her and they were all very smiley, what more do you want for your loved one? It says it all. I feel very lucky to have him in Angela Grace! Would thoroughly recommend it.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We're grateful for your kind words about Angela Grace. Knowing you feel assured about your husband's care brings us joy. Our clean, welcoming environment, approachable staff, and prompt medical updates aim to provide peace of mind. Our activities team strives to offer engaging daily activities and we're glad your granddaughter enjoys her visits. Thank you for your recommendation; we're honoured to care for your loved one.


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Review from R B (Sister of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very professional and keep me updated about my brother's care plan and when he needs personal items. The staff are very caring, warm and compassionate. The home is welcoming and offers a pleasant home environment.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your kind words! We're glad to hear that our team has provided professional and attentive care for your brother. Our staff is dedicated to creating a warm and welcoming environment, and your feedback is greatly appreciated. Please feel free to reach out if you need anything else.


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Review from Debbie L (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had experienced two different residential homes prior to her joining Angela Grace Centre. Her prognosis was very poor after she left the hospital; she was deemed ‘end of life’. The level of care, positive attention, compassion, consistency and empowerment provided to my mother has led her
to be alive still after 2 years. All staff are genuinely cheerful and welcoming every time we visit. Reviews for my mother are regular and inclusive. Provision for the needs of my mother’s religious beliefs are met fully, and we are truly grateful.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's truly heartening to hear about the positive impact Angela Grace Centre has had on your mother's life. Despite a challenging prognosis, the level of care, compassion, and empowerment provided by our staff has helped her thrive, defying expectations. We're dedicated to ensuring a cheerful and welcoming environment for all our residents and their families, and we're glad to hear that you feel included and supported during visits. Regular and inclusive reviews are essential for providing personalised care, and we're grateful for your feedback. Meeting the needs of your mother's religious beliefs is a priority for us, and we're honoured to be able to support her in this way. Thank you for entrusting us with your mother's care.


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Review from D B (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my very elderly mother more or less daily. The staff are always warm, friendly and very approachable. My mother's behaviour can sometimes be challenging, but they care for her with a high degree of professionalism, understanding and compassion. The cleanliness of the home is impeccable. I honestly
couldn't find anything to be critical of.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's heartening to hear about your positive experience visiting your elderly mother at our facility. Our staff takes great pride in providing warm, friendly and approachable care to all residents and their families. We understand that caring for elderly individuals, especially those with challenging behaviours, requires professionalism, understanding, and compassion, and we're committed to delivering just that. Maintaining impeccable cleanliness is a top priority for us, and we're glad to hear that you've noticed and appreciated our efforts in this regard. Your feedback is invaluable to us, and we're honoured to have earned your trust and satisfaction. If there's ever anything we can do to further enhance your mother's experience or your visits, please don't hesitate to let us know. Thank you for choosing our facility for your mother's care.


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Review from Tracy B (Daughter of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for standards of excellence, look no further. The Angela Grace have looked after my beloved Mum for four and a half years. The staff are all highly trained, motivated and very caring. Nothing was too much trouble. First-class nursing and care staff, particularly the team leaders.
Brilliant communication at every stage. Super fun activities team with lots on offer for residents.
Management and administration very professional. To me, the best nursing home in the area. Thank you.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We just want to express our heartfelt gratitude for the wonderful review you left. Your support means a lot to us, and we are truly touched by your kind words. It's always a joy to hear feedback from family, and we are so glad to know you enjoyed your experience with The Angela Grace Care Centre.


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Review from A P (Regular Volunteer) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this home on a weekly basis and it is always such a pleasure. The staff are always friendly and smiling, you can really see that they love what they do. They know all of their residents by name and their individual needs. The personal care everyone receives is amazing! The standards in this
home are impeccable. The cleanliness is of the highest standard. If I had to have a relative in home, it would be this one!

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

Thank you for your kind words! We're delighted that you enjoy visiting our home. Our friendly staff are passionate about what they do, and we take pride in knowing each resident by name and their unique needs. Maintaining impeccable standards, especially in cleanliness and care, is a priority for us. We appreciate your trust in us and are committed to providing the best possible care for our residents. If you ever need anything, please don't hesitate to reach out!


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Review from G M (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The lead nurse is proactive when Dad appears to be unwell and seeks medical attention and keeps us up to date. The carers are warm and compassionate. Dad's personal care needs are high now (he requires extra skincare to avoid very dry skin and pressure sores) and he is cared for with dignity and professionalism.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

We highly appreciate your kind words. One of our values as a care home is always putting our residents' comfort atop our priority. This review will help us in maintaining a good work ethic as a provider of care for your loved one.


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Review from Lisa G (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in Dec 2023, since when she has received the best level of care I could have hoped for. All the staff are caring and attentive, with a happy and positive approach. The home is spotlessly clean and very well. It’s so reassuring to know that my mum is getting the best care
possible.

Reply from Lacramioara Toma, Administrator at The Angela Grace Care Centre

It's truly heartwarming to hear about the exceptional care your mother has been receiving since becoming a resident in December 2023. The dedication and compassion of the staff is truly commendable and their attentive and positive approach must bring great comfort to both you and your mother. The cleanliness and overall quality of the facility further speak to the commitment to providing the best possible environment for residents. Knowing that your mother is in such capable and caring hands must be incredibly reassuring for you. It's clear that she is receiving the highest level of care, which is invaluable in ensuring her well-being and happiness.


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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for The Angela Grace Care Centre is calculated as follows: ( (320 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 337 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager

Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.


Frequently Asked Questions about The Angela Grace Care Centre

What types of Care is The Angela Grace Care Centre registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Angela Grace Care Centre provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Angela Grace Care Centre have?

There are 78 Single Rooms.

What are the Facilities & Services at The Angela Grace Care Centre?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Angela Grace Care Centre to the centre of Northampton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.