The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
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9.9 95 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.

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Care Provided by The Angela Grace Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Edyta Ortel (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 4

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.


  • Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.


The Angela Grace Care Centre Reviews (95)

Total of 95, showing 61-80
9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.944) out of 10, based on 29 reviews in the last 2 years. Over all time The Angela Grace Care Centre has 95 reviews.

Overall Experience

  • 87
  • 8
  • 0
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Date Published

95
5
19
29
66

Review from Ronald E T (Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have helped me and made me feel better than I was. Thank you.
Lovely and clean and a building full of kindness and help.

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Review from Lesley D (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to Anglea Grace after an awful hospital stay. Since being at the home, she has blossomed, she feels safe and cared for. She really appreciates the staff. They have treated her so well.
The group activities have helped to bring her out of her initial shyness and she enjoys these
mornings.
Angela Grace has also helped me and my family to relax, knowing she is cared so well for.

Reply from Jenni Ly, Marketing Manager at The Angela Grace Care Centre

Thank you so much for your magical words. Knowing that she loves it here as much as we love looking after her really does mean a lot to us. Thank you again for taking the time to leave such a wonderful review.


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Review from D E (Granddaughter of Resident) published on 2 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have asked for a better care home to look after my Nan in her final years. The residents are treated with care and dignity. The nurses and carers are exceptional and go above and beyond. The love and care I received as my Nan was in her final days was astounding. I can't thank the nurses, carers
and management enough.

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Review from Diane W (Resident) assisted by family/friend published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round care and treatment from all staff.

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Review from S M (Niece of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home and my aunt is so well cared for.

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Review from Diane B (Wife of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is cared for exceptionally well. He has severe dementia and Alzheimers as well as Parkinson's so he needs a great deal of care. He has difficulty swallowing so is on a pureed diet which is varied and he seems to enjoy. The staff take great care feeding him and take time to ensure he eats
and drinks well. He is immobile so has to be moved regularly to avoid pressure sores and in the 27 months he has been there, he has never had any sores. Staff are kind and caring and well trained and the home is under very good management.

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Review from Terence C (Son of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The support and care has been outstanding.l My Mum is benefiting enormously from the excellent physiotherapy, care, good food and superb accommodation.

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Review from Lesley P (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been treated with dignity and respect by kind and considerate carers. The family are always made to feel welcome and at home.


Although mum is now no longer able to identify her place or where she is, I feel confident that she is now in the best possible environment for her needs to

be fulfilled.

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Review from Sarah G (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to The Angela Grace Care Centre from the hospital for rehabilitation care. During her stay (approx 3 months) she had the best of care from each of the professional services and all the care staff. Everyone was so cheerful and thoughtful. They were genuinely caring, showed great
empathy and were constantly encouraging. When my mother suffered a stroke they acted with speed. I cannot praise them enough.

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Review from T H (Friend of Resident) published on 22 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place with exceptional facilities and staff!

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Review from Dan S (Son of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is being well looked after and I am grateful for all the care he receives. The home is clean and the food is good quality.

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Review from Sarah T (Niece of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is really well cared for at this home. The staff are respectful and are kind. The food is excellent and there is a lot of entertainment during the day. Cannot fault it one bit thank you to staff.

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Review from Trevor C (Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good indeed.

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Review from Carol W (Wife of Resident) published on 11 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for many weeks. He started to improve almost immediately as the standard of care is excellent. Nothing is to much trouble for the staff whatever they need to do they do it with good humour, encouragement and care. Any problem, however slight, was sorted out quickly
and without any fuss. The food is also very good. My husband needed dressings and these were done expertly, with care and his wounds improved greatly during the time he was there.


Our thanks to all the staff who we cannot praise highly enough.


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Review from Doreen P (Sister of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given and assistance.

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Review from Alice E (Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful place to be. Keep up the good work.

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Review from George Lloyd J (Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been interviewed by a very pleasant lady about my upkeep in this home and am very pleased about my treatment in every respect. Thank you.

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Review from J N (Widow Widower) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband received excellent care in a modern, very clean and fresh environment. The staff, despite his dementia and ill health, cared for him in a friendly way and gave him the dignity to the end.
They also cared for me and my family which at such an emotional and stressful time was so welcome.

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Review from B L (Niece of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were not able to visit often due to distance. We are pleased with the standard of the building, rooms and communal areas. Although they did not know when we would appear, we never found anything to complain about. The staff are very caring, gentle kind and smiling which was just what you needed to
see. They are calm even in the most trying of times. I saw evidence of valentines day decorations on one of our visits so it seems any excuse for a "do" is celebrated to keep up interest.

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Review from Valerie G (Wife of Resident) published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given by The Angela Grace Care Centre to my husband over the past twelve months has been excellent. All his care needs both physical and mental have been met by the caring and compassionate staff. We as a family have been treated with great kindness and friendship. It has been a privilege to
have our relative here and we can not praise the care given enough.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for The Angela Grace Care Centre is calculated as follows: ( (320 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 337 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager

Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.