The Angela Grace Care Centre

4-5 Cheyne Walk, Northampton NN1 5PT
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9.9 95 Reviews
  • The Angela Grace Care Centre, Northampton
The Angela Grace Care Centre is a family-run care home based in the heart of Northampton, offering a range of tailored care packages in a high-quality homely environment.

The home consists of a variety of spacious and cosy rooms and suites laid out over four floors, each with en-suite facilities, television and telephone points, and residents are strongly encouraged to personalise their room with their own furniture.

There is a dining room on each floor where residents can enjoy three delicious home cooked meals daily, as well as snacks in between.

Activities and events can be enjoyed in the designated activities room and residents can take advantage organised trips and outings.

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Care Provided by The Angela Grace Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Edyta Ortel (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 4

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends are welcome to visit residents at any time, subject to any advice from Health Protection Agency.


  • Parking

  • A free car park is available and located at the front of the building. Due to the convenient town centre location there are numbers of other car parks available in immediate proximity. Parking charges may apply.


The Angela Grace Care Centre Reviews (95)

Total of 95, showing 81-95
9.9

The Angela Grace Care Centre has a Review Score of 9.9 (9.944) out of 10, based on 29 reviews in the last 2 years. Over all time The Angela Grace Care Centre has 95 reviews.

Overall Experience

  • 87
  • 8
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Date Published

95
5
19
29
66

Review from Jenny B (Daughter of Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Angela Grace has caring and friendly staff. The supportive atmosphere has been very helpful for my mother's recovery after her stay in hospital.

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Review from Lin R (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They treat patients with dignity and the staff are very friendly, kind and helpful.

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Review from L C (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 92 years old and has advanced dementia and needs 24-hour nursing care. She became a resident at Angela Grace in February 2016. She is well cared for, the staff are kind and treat mum with dignity and respect. Angela Grace is a fairly new building, with comfortable lounges and dining areas.
Mum's room has an en suite and she is able to have personal items in her room. The food is very good and cooked on site. Activities are provided regularly by excellent activities staff.

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Review from Amelia S (Granddaughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Nan has been here for about 6 weeks. She seems very happy. Staff have been helpful and supportive. The residents enjoy the activities provided that I have sat in on. The room is spacious and has an ensuite. The staff have been lovely.

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Review from Ronald W (Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the service I'm provided. The staff are great - I like to shower every morning and they always help with that. The food is tasty and I have nothing bad to say, I like my room and the environment.

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Review from Jon D (Friend of Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and welcoming. The staff are all so helpful and respectful to the residents. A great home for those who need it.

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Review from Graham M (Husband of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been here now for over 18 months. Can't speak highly enough of the home and staff. As a regular visitor, I am treated like one of the family.

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Review from Amanda Z (Daughter of Resident) published on 16 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Angela Grace Care Home is a warm, friendly and professional environment for all residents and staff. The place is kept immaculately clean and tidy at all times.


As a family, it is a huge relief to know that my mother is so well cared for and most importantly happy.


Staff take their time to

get to know residents,they are patient and kind. Residents are treated with dignity and respect and their voices matter!


Staff are polite and helpful and if ever an issue arises it is dealt with promptly and professionally.


The communal areas are great for socialising and a wide range of activities keep residents active and engaged.


Physiotherapy session encouraged residents to exercise their muscles even with very limited mobility.


The newsletter is fabulous for keeping residents and their families informed.


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Review from David D (Husband of Resident) published on 8 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the staff are excellent and show great care at all times, the one concern I have is regarding clothing going missing, for example; three pairs of slacks are missing out of five, weekends having to wait for the door to open with no-one on reception, and please more parking spaces. I am sure
there are cars there not belonging to the home.

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Review from Ken W (Brother-in-law of Resident) published on 2 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Brother-in -Law entered Angela Grace for a six week assessment period. We visited him on several occasions and found it to be a homely and caring environment. The accommodation is well appointed with pleasant and spacious bedrooms and residents are offered a good range of activities applicable to
the nature of their illness. Staff were always welcoming and courteous which enhanced the overall ambience of the home.

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Review from Cathy M (Resident) published on 18 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's a very good place, It's very caring and I like the staff very much. They are friendly, attentive and willing to do anything for you which is very unusual. I will miss them when I leave. The food is excellent and well cooked. I am sad to be going home.

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Review from Trish M (Daughter of Resident) published on 20 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I simply cannot speak highly enough of The Angela Grace. Dad spent the last 4 weeks of his life here and the care and kindness he received was wonderful. Likewise, the support and understanding I received at this difficult time was both sincere and empathetic. I would not hesitate to recommend The Angela
Grace to anyone finding themselves requiring this kind of care.

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Review from Julie M (Wife of Resident) published on 2 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place with lovely staff who cared for my husband so well. I was able to have a week respite in the knowledge that they looked after him so well. The staff couldn't do enough for my husband. I am so glad that I have been able to find a place that I am perfectly happy for my husband to go to,
thank you to everyone.

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Review from Rachel M (Daughter of Resident) published on 26 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many people who I have mentioned the care home to had never heard of it, as its only been open just over a year and although my mum didn't want to go into a home her needs said otherwise. On looking around I could tell it was a lovely place to stay as the staff and facilities were fantastic. I am only
sad that my mum didn't manage to be in there longer before the illness took over but can't thank everyone enough for the excellent palliative care she received and also the support myself and other family members received.

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Review from Karen P (Daughter of Resident) published on 25 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently passed away in the Angela Grace Care Home, for me this is a 5 star care home. The palliative care and staff were excellent. For the family to know that she was being cared for so well was very reassuring, all mums wishes were respected.

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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for The Angela Grace Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for The Angela Grace Care Centre is calculated as follows: ( (320 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 337 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Angela Grace Care Centre is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Edyta

Edyta Ortel

Job Title: Care Home Manager

Joined: 2016

Edyta qualified as a nurse in 1991 and has since developed her expertise in different hospital settings such as; the surgical ward, pulmonary disease ward, and ICU in Poland.


Her experience in elderly care began in 2005 and her strengths lie in unique personal approaches to support people living in care homes, as well as their families.