Review from A B (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience

My mum was a resident at The Callywhite for a number of years before passing away recently. She was very happy living at Callywhite. The staff were very caring and supportive and did their utmost to make it a home from home. In her final days, their respect and care were second to none.

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Review from C F (Granddaughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience

Very friendly staff. Always go the extra mile to preserve safety of clients whilst also promoting independence and improving quality of life. High-quality activities (such as singers and games) enjoyed by residents and visitors alike!

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Review from D B (Son of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience

I have been impressed by the standard of care at The Callywhite Care Home. Nothing seems too much trouble with patience and tenderness with all residents. I feel relaxed and confident that my father is being genuinely cared for by people who really care. It's not first a job, so when I leave to go back

home, I have no worries which means a lot.
I am also impressed by their cleanliness and design of a circular corridor so that whichever way you go, you will come back to the main hub.

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Review from J P (Daughter of Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience

Facilities second to none, more like four/five-star hotel. Mum has been a resident for nearly three years and I have nothing but praise for staff and management, they all work extremely hard and are always pleasant and approachable in sometimes difficult circumstances. Food always looks appetising and

well cooked. The home is always spotless and accidents are always dealt with quickly.

Reply from Deepak Jaiswal, Home Proprietor at The Callywhite Care Home

Thank you for the lovely feedback, J P - it means a lot to us at The Callywhite and we really do appreciate the feedback. I will pass on your comments to our team who I'm sure will be over the moon to hear them.
Deepak

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Review from J W (Daughter of Resident) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience

Mum has been a resident at The Callywhite since it opened four years ago. The care she has received has been wonderful. The staff are friendly and supportive of her needs. There are frequent activities organised and I feel confident mum is in a happy and safe environment which is well managed, clean

and fresh smelling. Mum enjoys her meals and relatives are informed of activities in advance to be involved with loved ones as much as possible.

Reply from Deepak Jaiswal, Home Proprietor at The Callywhite Care Home

Dear Jackie,

Thank you for taking the time to send us your comments - they really are appreciated and I will make sure they are passed onto the team.

Best wishes,

Deepak.

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Review from Patricia E (Friend of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience

The resident is well cared for. Her room is always clean and fresh - no smell of urine. Staff are always ready to answer questions relating to residents condition. The whole care home is clean and the furniture etc new and well presented. No smell of food. There seems to be a reasonable choice of food,

and activities for those who can take part in. Excellent bathroom facilities. Staff are respectful towards residents and always cheerful.

Reply from Deepak Jaiswal, Home Proprietor at The Callywhite Care Home

Thank you, Patricia, for your kind comments. We will be sure to pass these onto our team at The Callywhite. Deepak Jaiswal.

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Review from S W (Son of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience

The level of care extended to my mother, who suffered from dementia, has been outstanding. She arrived at The Callywhite after an initial short period at another home where she was suffering terrible weight loss due to poor care. She is back to a healthy weight. This is due solely to the efforts, compassion

and high standards that are evident with the staff. I would not hesitate to recommend The Callywhite and indeed I have.

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Review from James Ian W (Husband of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience

My wife continues to be cared for to a high standard. The care she receives is positive and proactive. It is a relief to me not to be chasing issues as was the case in my wife's previous 'care' home.

Reply from Deepak Jaiswal, Home Proprietor at The Callywhite Care Home

Thank you so much for the kind review. We will be sure to pass on your kind comments to the team at the Home.

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Review from Laura S (Daughter-in-law of Resident) published on 21 May 2019
Submitted via Postal Card • Report

Overall Experience

Staff deal with any concerns with care straight away. Sometimes there need to be more carers on the floor especially when a resident requires 2 person handling.
More age-related activities for the residents and more papers etc could be left around for residents.
Food at tea time is sometimes light

with the pudding offered as comes ready done in a tub.

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Review from A T (Daughter of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience

Excellent standard of care. Staff are always on hand welcoming to visitors and interacting directly with residents. Residents are treated with compassion, care and dignity and with respect to their individual needs.
The layout of the Callywhite allows residents a level of freedom to walk around. Activities

appear to be appropriate to residents' requirements. Rooms are comfortable; the atmosphere is calm and relaxing. Staff communication is good.

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Review from Sue D (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience

My mum has been in the Callywhite for almost a year now. She is extremely happy and well cared for. The staff are all fantastic and go the extra mile to ensure residents' happiness and safety.

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Review from Nicola D (Daughter-in-law of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience

Since my mother in law became a resident, we have been very pleased with the standard of care provided. All staff members interact with residents in a positive and respectful manner. My mother in law appears well cared for and has settled well into the environment following a transition from

her previous accommodation.

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Review from RJT (Son of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience

Have visited on numerous occasions and always find the staff & management professional, courteous, knowledgeable, & friendly.
Being greeted with a smile and always with eye contact is good. Whenever my father mentions anything to me it almost always is already known and in-hand.

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Review from Helen W (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience

Mum moved into this care home 4 months ago after some hospital admissions and distressing falls at home. At 96 she is experiencing some memory problems and general frailty. From day one the staff and facilities at Callywhite have been brilliant. From the domestics to the managers and everyone in between

they could not have been more caring and welcoming. Her room is perfect - modern, comfortable and well furnished and she is treated with good humour and dignity at all times. She doesn't choose to join in the activities, preferring to remain in her room except having her hair done each week by the lovely visiting hairdresser. We are so grateful to all at Callywhite.

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Review from Anne B (Friend of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience

Whenever I come to visit my friend I am always greeted with a warm welcome and smile. Tea is always offered at drinks time. I have always found the staff very helpful.

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Review from Andrew M (Son of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience

My sister and I selected The Callywhite for our 95-year-old mother after 2 falls and hospital admissions when she could no longer live "supported" at her own home. After reviewing a number of care homes, The Callywight was an easy unanimous choice. A modern building with delightful well-proportioned

rooms, roomy ensuites, wide access corridors and pleasant and interesting views from bedrooms and accessible communal balcony. The home is well decorated, carpeted and maintained and with comfortable furniture. The management were helpful and caring and are accessible to families, dealing quickly and efficiently with matters. Although mother chooses not to participate, which she is free to do, the staff work hard to provide activities for residents on a regular basis. Food is attractive and plentiful and can be taken communally or privately.

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Review from Michael S (Son of Resident) published on 17 April 2017
Submitted via Website • Report

Overall Experience

The Callywhite has been my Mothers home for the last 12 months of her life until her passing on the 11th of March. I would like to say that the facilities in the Callywhite are second to none when compared to other homes in the area but the real reason for writing this review is to thank the staff (across

all shifts) who through their professionalism and caring attitude transform the place into a true home for the residents.

I cannot thank the staff enough for the way my mum was cared for especially as her needs increased.

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Review from M R (Wife of Resident) published on 2 April 2017
Submitted via Postal Card • Report

Overall Experience

I think it's a lovely place, very clean and airy. Very pleasant and I'm pleased with it. I like the walkways and my husband enjoys walking through them.
Cheerful and the staff are lovely and helpful.
I'm not used to going around homes, but this is superb and I don't normally like care homes.
Lots

of entertainment going on which is good for the residents.

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Review from Susan W (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience

Caring and attentive staff. Modern, clean and bright accommodation.

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Review from Jane N (Daughter of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience

My mother lived at the care home from September 2015 until her death in March 2017. It was truly her home; she was welcomed and looked after in a setting that had the amenities of a good hotel with the addition of 24-hour care at the touch of a button. French windows from her room gave access to a lovely

secure garden where she could sit or walk when she wished. Excellent food with plenty of variety could be enjoyed in her room or with other residents in the dining room. Entertainment was arranged periodically, All-around excellent care.

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The Callywhite Care Home

Care Provided by The Callywhite Care Home

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Funding & Fees Guide for The Callywhite Care Home

Facilities