Please contact us to discuss our range of rooms and weekly fees
Our fees are weekly, all-inclusive and include: -
Phone rental plus phone calls (excluding international and mobiles which are charged at the standard rate)
Fine dining, plus snacks, fresh fruit, and juices
Wi-Fi in all areas
Sky+ family package available in communal areas
Hairdressing (excluding perms and colour)
Manicure
Chiropody
Bistro – includes alcohol and soft drinks
Attach a Tag for clothing and laundry service
Communal newspapers (Telegraph, The Times, Daily Mail) and magazines
Secure landscaped gardens
Activities and Events
Exercise Therapist - live exercise classes and one to one session
Visiting hours not restricted but they do ask that you avoid early mornings and meal times.
Many disabled bays, on site visitor and staff parking in marked bays.
The Cambridgeshire Care Home has a Review Score of 9.8 (9.835) out of 10, based on 38 reviews in the last 2 years. Over all time The Cambridgeshire Care Home has 103 reviews.
Review from Jacek G (Son of Resident) published on 19 March 2025
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At Gt. Shelford, the constant
Even after my mother passed, the customer relations manager and deputy home manager went out of their way to help the family with much emotional support. One may not realise it until afterwards, but the time, help and attention we received form all the staff at the Home was a substantial support during the time the family needed it the most. This is something more lies outside a 'business plan', it is humanity, friendship and the essence of 'care'.
Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your beautiful review of The Cambridgeshire Care Home highlighting our exceptional care, kindness, wonderful cuisine and activities for Residents and Families. We offer excellent palliative care, meeting Residents End of Life wishes, upholding the Gold Standard Framework of excellence. We feel honoured to have been able to care for your Mother and support you all as a Family. We look forward to seeing you again, you will always be part of our Family and are always welcome.
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Review from Steve R (Son of Resident) published on 28 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care Home, the teams are delighted to hear your very positive feedback. Your Mother is a delightful lady and always full of joy, she has a wonderful spirit and we enjoy her company very much. Looking forward to seeing you soon.
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Review from M E (Daughter of Resident) published on 28 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your lovely review of The Cambridgeshire Care Home and all we offer to our Residents. We enjoy our resident's company, get to know them and are happy to accommodate their needs and wishes. Your Mum is a wonderful character and we all enjoy her company, she makes us laugh frequently and does enjoy the variety of activities we have throughout the week. So glad you like your Mum's newly decorated room, it gives us great pleasure to update rooms with residents making independent choices towards their decor and surroundings. Very important that we are offering them these choices. We look forward to seeing you soon.
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Review from A H (Friend of Resident) published on 28 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your review of The Cambridgeshire Care Home, we enjoy your visits and the time you take to spend with our residents. Our head of Wellbeing will be so delighted to hear you enjoyed our Christmas decorations, he enjoys making the care home a welcoming environment whilst celebrating a number of events and special days. We always look forward to seeing you, thank you once again.
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Review from C L (Wife of Resident) published on 23 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you for your review of The Cambridgeshire Care Home. We are so proud to know you think so highly of our Teams and how supportive we are for you and your Husband. We pride ourselves on having a wonderful, caring, happy team of people. Happy Staff Happy Home. We always look forward to seeing you and having a chat with you both. Looking forward to seeing you later.
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Review from B L (Cousin of Resident) published on 22 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you for your review of The Cambridgeshire Care Home, we take your feedback very seriously. We realise it is difficult for some of our Residents, who are sometimes also hard of hearing, to understand conversation from time to time, despite all our staff having an excellent level of English, both spoken and written, which is assessed prior to employment. Our aim is to provide the best possible care to those we support; so we will be addressing your feedback to all our teams to remind them to address our Residents directly and give them time to respond. We are delighted that you recognise the opportunities we offer Residents to meet, make new companions, have a choice of activities and that we are encouraging and supporting them to carry on their hobbies and interests and to try new things. Thank you once again, we look forward to seeing you soon.
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Review from O S (Daughter of Resident) published on 21 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care Home. The teams will be thrilled to hear your comments and praise. It is a pleasure for us to be here for your Mother and you as a family and we are so glad you make use of the facilities together. We look forward to seeing you soon.
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Review from Sally C (Daughter of Resident) published on 21 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care and our Christmas Season. We are always so happy to welcome you all to our festivities and really appreciate how much you, as families, give back to us. It really is one big happy family, we are all so proud to be part of such a wonderful care home offering exceptional care and support for everyone.
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Review from L H (Daughter of Resident) published on 20 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you for your review of The Cambridgeshire Care Home. It is our honour to be able to care for your Mother, she is a wonderful lady and a great character. We look forward to seeing you again soon.
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Review from Glynis B (Daughter-in-law of Resident) published on 20 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your review of The Cambridgeshire Care Home. We are thrilled you enjoyed the Winter Wonderland Christmas event, we are very proud of our events and are delighted that so many family and friends joined us. Our Home Manager loves to be involved with the events and ensures everyone from Residents to Family, staff and Visitors are all having a wonderful time. Look forward to seeing you soon.
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Review from J C (Daughter of Resident) published on 20 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care Home, we are so happy that you feel the warm homely welcome and wonderful atmosphere we offer. Our dedicated Activity and Wellbeing Team of 6 staff will be so pleased to know that their offering of person-centred and sensory activities, as well as one-to-one time with Residents, to allow them to continue their hobbies, interests or enjoy garden walks is appreciated. We are so glad you join in the activities too, lovely to have Families taking part.
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Review from M C (Wife of Resident) published on 13 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your wonderful review of The Cambridgeshire Care Home. It is our pleasure and honour to be able to care for your Husband and you all as a family. We are so pleased that you all feel so supported, and that you recognize our standards of keeping a spotlessly clean home and being able to offer a highly nutritious and delicious menu, as chosen by our Residents, prepared and cooked for by our classically trained Chefs. We always look forward to seeing you as you are a wonderful family. Thank you once again for your wonderful review, the Teams will be thrilled and proud to hear all about it.
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Review from A M (Son-in-law of Resident) published on 2 January 2025
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for taking the time to send such a wonderful review of The Cambridgeshire Care Home. We are all so proud to read it and so pleased that we were able to make a team effort to complete a swift admission for your loved one. Wishing you all the very best.
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Review from H R (Niece of Resident) published on 24 December 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your review of The Cambridgeshire Care Home. So happy that you were able to enjoy your visit with your loved ones and make some very happy memories. We look forward to seeing you again soon, Best Wishes and Merry Christmas from us all at The Cambridgeshire Care Home.
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Review from Valerie G (Respite Resident) published on 13 December 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your kind review of The Cambridgeshire Care Home. So pleased our highly trained staff were able to resolve the issue for you with a supply of ice, it was no problem for us to be able to aide your recovery. We are delighted you were able to carry on your exercises after your exercise classes and one to one time with our Strengthening and Condition Coach, his visits to the home twice a week are a great boost for Residents and our outcomes for falls preventions speaks volumes.
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Review from Jane M (Daughter of Resident) published on 12 November 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
We are all so pleased to see you back in the home which means you are getting back to health. We've all missed you. Thank you for your lovely review of the home and the supportive and caring staff, it really does mean a lot to us.
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Review from S T (Resident) published on 31 October 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your very thoughtful review, we are just so pleased to have cared for you. We all enjoyed your company and wish you well. Do stop by if you are ever passing and join us for a coffee and homemade cake.
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Review from T P (Son of Resident) published on 23 October 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your amazing review of The Cambridgeshire Care Home. I can't wait to share this with the teams, everyone will be thrilled that you think so highly of them all and that our 5* care is so natural and great. We really enjoy caring for our residents and planning our events to include families and friends, it is always so nice to hear how much it is appreciated. We look forward to seeing you at our next event, thank you once again.
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Review from Jenny S (Daughter of Resident) published on 22 October 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
We are all so glad and proud that you and Mum have received the best of care and support from us all at The Cambridgeshire Care Home. Five Star treatment for Five Star Residents. Wishing you both the very best from us all at The Cambridgeshire Care Home.
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Review from Phil C (Son-in-law of Resident) published on 28 August 2024
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Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home
Thank you so much for your very kind review and positive feedback. I will share this with the teams, they will be highly delighted to know you would recommend us and how professional and well-led we are. We look forward to seeing you soon.
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The Review Score of 9.8 (9.835) out of 10 for The Cambridgeshire Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.835 for The Cambridgeshire Care Home is calculated as follows: ( (372 Excellents x 5) + (67 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 442 Ratings = 4.835
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Cambridgeshire Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 38 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Dec 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 15 Feb 2025
Please call for more details about our room availability, if you wish to be added to the waiting list or to arrange a show round of the home.
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Job Title: Home Manager
Joined: 2016
I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.
I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS where I was a ward sister.
I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.
I love this home and want the staff to feel the same, as this then impacts our resident's experience and helps them feel at home right from day one
Job Title: Deputy Home Manager/Clinical Lead
Joined: 2021
I am an experienced Registered Nurse with over 14 years of experience in both private and public healthcare environments. I have a Bachelor’s in psychology and a Master’s degree in Palliative Care strategies and management.
Following my move to the UK in 2016 I achieved my NVQ level 5 certification. I found my true passion in caring for others, especially elderly Residents and Patients and I am very grateful to have found the perfect environment to practice this at The Cambridgeshire Care Home.
Job Title: Head of Care Kings Unit
Joined: 2017
I ran my own business after leaving Sixth Form college, I made fixings for a variety of industries. In 2013 I joined NHS Care in the Community and then moved on to working as a carer in a care home. I joined The Cambridgeshire Care Home in 2017 and have completed my NVQ Health and Social Care level 3.
Job Title: RGN Head of Care Queens Unit
Joined: 2022
Details to follow
Job Title: RGN Head of Care Wimpole Unit
Joined: 2023
Details to follow
Job Title: Registered Mental Health Nurse
Joined: 2020
I completed my RMHN training at Fulbourn Hospital in 1989. I have worked in the NHS since 1986 and then in Private Health Care since 2016. I have worked in two care homes prior to coming to The Cambridgeshire Care Home.
Job Title: Head Chef
Joined: 2016
I have been a Professional Head Chef for 35 years, I have owned my own restaurant and private catering company. I started as an apprentice chef at St John's College in Cambridge. I have worked in care since 2016, I am fully qualified to Advance level of C&G's diploma 706/1, 706/2 and 706/3.
Job Title: Training and Development Manager
Joined: 2020
Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View Care Home, Ipswich.
Sarah is an RGN and has worked for a major airline for over 30 years as a cabin crew.
Job Title: Customer Relations Manager
Joined: 2020
I have a background in administration and customer service having been a buyer, salesperson, account manager, office manager and CEO in a variety of industries from Fire, Domiciliary Eyecare, Medical, Insurance and Charity. I started at The Cambridgeshire Care Home just as the COVID lockdown started.
I enjoy working with new Residents and Families to take them on a seamless journey into their new homes. I am a very caring and passionate person and really enjoy working with older people.
Job Title: Home Administrator
Joined: 2023
I was born in Ramsey, Huntingdonshire and moved to St Ive's. I am the youngest of 6 children.
When I was younger, I wanted to be in the Police force, I passed the entrance exam, but they weren't recruiting so I went to Tesco, and carried out various roles until I became a Senior Manager, Trouble Shooter and led the Training and Development for five Stores.
I went on to become a bookkeeper and an Office Manager at Premier Electric then to Storage King in Cambridge for seven years and eventually seconded to the Bedford store for five years as Store Manager.
And here I am now at The Cambridgeshire Care Home as the Home Administrator.
I enjoy a number of hobbies, I like squash, am a very good roller skater, skier, horse rider and enjoy riding motorbikes.
Job Title: Head Receptionist
Joined: 2020
I am originally from Essex but travelled all my life due to a Military background.
I started working for the Civil Service in 1988 and was contracted out to work for The Royal Anglian Regiment in Colchester as the Administrative Assistant.
I thoroughly enjoy interacting with Families and Residents at The Cambridgeshire Care Home.
Job Title: Head of Wellbeing
Joined: 2021
I am a very creative person, with a background in Customer Service and Administration roles.
I started my journey in a care home setting after receiving my Level 4 in Events Management.
I love my role as Head of Wellbeing as it allows me to remain creative, working within care and being able to chat to Residents and Families. It helps me create new activities based on Residents' hobbies and interests.
I love being at The Cambridgeshire Care Home, this is my family and there's no place I would rather be.
Job Title: Hospitality Operations Manager
Joined: 2016
I re-joined CCH in November 2021, after 2 years away.
I have many years of experience in the hospitality industry from Hotels, colleges and running our own pub/restaurant. I have worked both front of house and back of house, which I enjoy as a varied role. However, it is the care environment that I enjoy the most, and the feeling of giving back to our residents.
Job Title: Site Maintenance Operative
Joined: 2016
Richard has worked at the home since November 2016. He is responsible for overseeing all maintenance of every aspect of the home inside and out.