The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU
Submit a Review
9.8 103 Reviews
  • The Cambridgeshire Care Home, Cambridge
Purpose built & delivering the highest possible standards.

Situated on the outskirts of historic Cambridge, The Cambridgeshire Care Home is an attractive modern, purpose-built care home, providing residential, nursing, dementia and respite care for up to 72 elderly people. Close to local transport and amenities, they are just four miles away from Cambridge.

The Cambridgeshire Care Home is situated within attractive landscaped gardens, built with a large glass frontage which provides fantastic views of the gardens. As well as a comprehensive activities programme, offering a variety of meaningful activities, residents at The Cambridgeshire Care Home have a cinema which shows Residents favourite films, a nail salon, hairdressing salon, visiting Chiropody service, an Exercise Therapist and private dining facilities along with a bistro near the reception area offering coffees, teas, pastries and fresh fruit, lunch and afternoon tea (must be booked in advance).

The Cambridgeshire Care Home also offers residents a choice of lounges where they can chat, relax and take in the beautiful landscaped gardens, as well as enjoy an aperitif before dining whilst choosing from the fine dining menus.

First Care Homes are passionate about ensuring residents continue to lead active lives and play a fulfilling role in the local community, to whatever extent they wish.

Show The Cambridgeshire Care Home on the Map

Care Provided by The Cambridgeshire Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angie Ryan (Manager)
  • Admission Criteria
    • Private Self Funding
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for The Cambridgeshire Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,595 – £1,945
    • Self-Funded Residential Dementia Care £1,745 – £1,945
    • Self-Funded Nursing Care £1,645 – £1,995
    • Self-Funded Nursing Dementia Care £1,795 – £1,995
    • RESPITE Self-Funded Residential Care £1,900 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,900 – £2,000
    • RESPITE Self-Funded Nursing Care £1,900 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,900 – £2,000

  • Please contact us to discuss our range of rooms and weekly fees


    Our fees are weekly, all-inclusive and include: -


    Phone rental plus phone calls (excluding international and mobiles which are charged at the standard rate)
    Fine dining, plus snacks, fresh fruit, and juices
    Wi-Fi in all areas
    Sky+ family package available in communal areas
    Hairdressing (excluding perms and colour)
    Manicure
    Chiropody
    Bistro – includes alcohol and soft drinks
    Attach a Tag for clothing and laundry service
    Communal newspapers (Telegraph, The Times, Daily Mail) and magazines
    Secure landscaped gardens
    Activities and Events
    Exercise Therapist - live exercise classes and one to one session
  • (these prices are only a guideline, please contact The Cambridgeshire Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours not restricted but they do ask that you avoid early mornings and meal times.


  • Parking

  • Many disabled bays, on site visitor and staff parking in marked bays.


The Cambridgeshire Care Home Reviews (103)

Total of 103, showing 21-40
9.8

The Cambridgeshire Care Home has a Review Score of 9.8 (9.835) out of 10, based on 38 reviews in the last 2 years. Over all time The Cambridgeshire Care Home has 103 reviews.

Overall Experience

  • 92
  • 10
  • 1
  • 0
  • 0

Date Published

103
19
24
38
65

Review from J W (Cousin of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent facility. Very attentive staff.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for taking the time to review The Cambridgeshire Care Home. It has been our pleasure to have cared for your father, once again. We are always so delighted to see him, we look forward to his next visit. We always strive for excellent care and facilities so we are able to offer our residents a varied choice of everything, from rooms to activities to meals and services from our numerous teams of staff who are, as you say, very attentive, and always happy to assist our residents to enjoy the best quality of life. I will pass on your kind review to the teams. We look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at CCH for 8 months now. She has benefitted hugely from all the care, support and love shown daily by the dedicated staff.
She has recently had a big birthday party and the hospitality team, activities team and the whole of CCH put so much effort into making it a lovely memorable occasion.
It
is very reassuring to me to know that they take such care and attention. A really great team of people.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your lovely review of The Cambridgeshire Care Home and your mum's birthday celebration. It was our pleasure to have worked with you and your mum to choose a menu to suit your guests and be able to host such a wonderful occasion as her birthday. I will share with the teams today your wonderful message, we look forward to seeing you soon, thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Respite Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everything really excellent in the care home. Couldn't find anything I didn't like. Everything was spot on. I was just in for two weeks respite care from having a hip replacement. The nursing care, the catering, the activities were all brilliant. The food also was truly excellent. Management
was excellent too.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home. It was our pleasure to have had you as a Resident and so glad you took part in so many of our activities and events and really enjoyed the food. I will pass on your kind words to the Teams who will be delighted to hear from you. Come back to see us anytime, you are always welcome.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Sister-in-law of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting the home on 2 occasions (2023 and 2024) was a very pleasant experience from entrance to departure. The residents were always treated with respect and seemed very clean and happy. The facilities are amazing and visitors and residents are treated like friends. The food is very good and I was
able to share a lovely meal in the bistro.
One very big plus is the lack of smell on the premises. Thank you all.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review of The Cambridgeshire Care Home, we appreciate the time that you have given to let us know how friendly, professional and relaxed the home and atmosphere is here. I will share your review with our teams, I know they will all be so delighted to hear such wonderful and kind comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David G (Respite Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so impressed by the excellence of the staff, especially the carers. Nothing was too much trouble. The management is to be congratulated on the smooth running of the facility and for all the effort that has gone into making it such a friendly and responsive experience. My room was large and well
furnished as was the en-suite. It took me some time to get used to the narrow single bed but I didn't fall out of it once. I attended a quiz event which was well run and everyone seemed to enjoy the interaction.
I didn't try anything else as it did not appeal but I was only there for a two-week respite stay and I was not looking to be entertained. The food served in the dining area should have been more attractive but the quality control seemed to be missing on some days. This could easily be resolved.
For its primary function, this is an excellent care home and the residents are so well looked after. Keep up the good work.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your touching review of The Cambridgeshire Care Home, we are pleased that you enjoyed your stay in a deluxe room. We are very proud to offer high staffing levels with high-quality care & pleased that our facilities & services were to your liking. We look to make any Residents stay a positive experience & will adapt or add new activities to suit their hobbies & interests. When you come back for a future respite stay, please share your ideas with our Activity Team who would be more than happy to put something on for you. We are sorry to hear that you did not enjoy the quality of our homemade food, created by our Chefs, on some of the days during your stay. We take all the necessary steps to ensure that our food is presented in such a way as to showcase the high quality and choice on offer each day. We will review our presentation & be sure to update our dedicated hospitality staff. We look forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare T (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at the care home already frail. Her care was complex and she lived at the home happy and without complaint which is a miracle. Her death was managed pain-free and with dignity. This care home has high staff with excellent training.
Five stars.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for taking the time to review The Cambridgeshire Care Home, we are honoured to have been able to care for your mother who was a delightful lady with a great sense of humour. She will be missed by everyone.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda E (Wife of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We held a family birthday party at The Cambridgeshire Care Home to enable my husband to take part. The care home was instrumental in ensuring the celebration was a success. They arranged a wonderful buffet and all staff helped to ensure we had everything we needed to enjoy a lovely family event. Their
care is second to none, a complete home from home.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your really wonderful review. We are only too happy to have been able to have hosted your family birthday party. It means a lot to us all to have meaningful family events at The Cambridgeshire Care Home, a home from home for all our residents. We are so pleased to have been able to give you all a memorable family time with great food.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 12 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we booked an appointment to view The Cambridgeshire Care Home, the subsequent visits and arrangements to settle my father into his new home, we knew we had made the right decision.
The individual units are beautifully furnished. Residents have the freedom to spend time in communal
or quiet lounges or their own room if they prefer some quiet time. Family are welcome to spend time in the lounge, bedroom or the bistro - a wonderful quiet space to enjoy lunch or just a coffee, with the feel that you are far away from a care home.
Staff are wonderful and caring to all residents and visitors. They make everyone feel special and important and nothing seems to be too much trouble. The activity team encourage the residents to participate in a number of varied social events which always seem popular.
Even though Dad has only been a resident for just over three weeks, reaching a significant birthday recently was celebrated in style which we will be forever grateful for.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home. It is our pleasure to care for your father, meeting his needs and celebrating with him his special birthday, it gives us enormous pleasure to spoil our residents. So glad you are enjoying the facilities and that your father is joining in the activities and events. We offer a great selection each week on our ever-changing weekly activity programme. Looking forward to seeing you this week.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael C (Son of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Cambridgeshire Care Home for a year and has settled well. The care she has received has been outstanding and all the staff are fantastic - including nursing, care, hospitality, maintenance and customer relations. As a close family who do not live in Cambridge, we
regularly use the bistro for lunch with Mum and have used the private dining room for special meals - these facilities are brilliant and do not exist in all care homes. Communications with the home are excellent - I can speak to the senior nursing staff when I need to and they will call me if they have any concerns about Mum's condition. The home also removes all the stress of hospital appointments by arranging a taxi and carer to accompany Mum. The service with the local GP practice is an integrated and seamless service. As a family, we are so pleased that we chose The Cambridgeshire Care Home.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your amazing review of The Cambridgeshire Care Home, it is our absolute pleasure to have your mum here, she is a wonderful lady. It makes us so happy to know that our facilities are being used by families to enjoy a quality visit and time with their loved ones. I will share your compliments to all our teams who will be so happy to hear what you have kindly written, we really do appreciate being recognised for our care, work and facilities and always so happy to see you all, as a family, taking advantage of these offerings. Looking forward to seeing you all again very soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from U T (Friend of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend has a beautiful quiet room overlooking birch trees and doors opening onto her own patio. The tranquillity means so much to her. Though not easy to get to know, the staff have been supportive and shown her warmth and care. Over time they have come to care for my friend and it means a great
deal to her in her frail and vulnerable state. I have found her carers generally kind, thoughtful and knowledgeable - for which I am very grateful. Whenever I visit she looks clean, cared for with her hair well attended to. The room and bathroom are also clean and cared for. The meals are good and well presented. They bring one course to her at a time, now she no longer eats in the dining room. When she was more active she enjoyed the games with other residents - and cinema. And the outdoor space is sheltered and very pleasant in the summer.
The staff are always welcoming when I visit.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your kind and thoughtful review of The Cambridgeshire Care Home and your dear friend's care. We are so happy to be able to support and care for her. We look forward, as ever, to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen G (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We booked the private dining room for a Christmas meal with Mum as it is the first year that Mum has not been well enough to be at home with us. We were welcomed warmly by all of the staff, had a beautiful 3 course meal served to us in the lovely private dining room. The food was good and the service
was not rushed and we were able to spend time with Mum without any background distractions.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for taking the time to let us know what a wonderful experience you had at Christmas in the Private Dining Room, so glad you and your family were able to join us for Christmas lunch and use this amazing space. We enjoy nothing more than to see family and residents together in celebration. Looking forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lyn E (Wife of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident at The Cambridgeshire Cate Home.
The lovely staff there organised a celebration lunch for my husband and I. Nothing was too much trouble, and we enjoyed a delicious meal for two in the privacy of the library. Gifts and flowers were given to us too!
As always, all the staff
at the care home were thoughtful and kind.
A real treat for us both!

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your very kind review; we are so happy that you both enjoyed your Anniversary Lunch, just one of the very special things we do for our residents and their loved ones to make your time together meaningful and memorable. We always look forward to seeing you and the family in the home. I will share your kind review with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn D (Daughter of Resident) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Cambridgeshire Care Home in March 2023 and sadly died in June 2023. During his stay the care he received was outstanding. The compassion he was shown was first class and as a family, we couldn't have wished for anymore. All the staff showed such kindness and understanding to my dad as
well as us. Thank you.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review and comments about our Gold Standard End of Life Care. We are honoured to have been able to care for your father and you all as a family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V G (Niece of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my aunt at The Cambridgeshire Care Home and I am always made to feel welcome. The reception staff are friendly and helpful both on the phone and in person. The nursing and care assistants are very professional and knowledgeable and are always on hand to answer any questions or concerns.
The lady who I visit is always treated very respectfully and her personal care is performed according to her needs and done to respect her dignity. There is always a varied choice of meals on offer. I was always so impressed by the range of activities put on by the home during the Covid pandemic, particularly when so many residents could not see their families and friends. Thank you.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home, we really appreciate that you have taken the time to mention so many of our teams who work so hard to ensure great care for everyone at the home. We look forward to seeing you soon and will share your review with our teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth P (Daughter of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's care at The Cambridgeshire Care Home is first class. Not only do they provide the best level of care you could ever wish for your loved one, but the support and kindness they give to family members are incredible. We are fully updated on every aspect of Dad's care. Recently Dad had a health
scare, and the staff were quick to get the appropriate medical attention for him, and with their care and attention, Dad made a swift recovery. Dad is very happy at The Cambridgeshire Care Home, and we are really happy that he's so well looked after.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your wonderful review of The Cambridgeshire Care Home. It is always really nice to be acknowledged for our care, support and kindness and to know that you, as a family, are being supported and involved in your father's care. We look forward to seeing you all here again soon. I will share your compliments with the staff. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda G (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident for nearly 5 months, and both she and I are delighted by the quality of care and support she receives. Within 10 days of moving in for respite care she decided she wanted to stay permanently and now calls it "my home". Both the physical facilities and the staff in all
departments are excellent, and nothing is too much trouble for them; my mother regularly comments on how much she appreciates all the care she receives from them. I often have lunch with my mother in the lovely Bistro for guests and personally experienced the high quality of the catering. My mother has just celebrated her 100th birthday, and the whole team could not have made this a more enjoyable and memorable experience for her, with decorations, 2 large cakes, gifts and a high-quality celebration meal for all the family organised by the catering team in the dedicated private dining room. Thank you, Cambridgeshire Care Home!

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for leaving such a wonderful review of The Cambridgeshire Care Home, we are so proud of our staff and the care and support, activities and meal choices we are able to offer our residents, it is really touching to hear from families and for you to take the time to give us such lovely compliments. Your mother is a lovely lady, we really enjoy our time with her, it was our pleasure to be able to celebrate her 100th birthday with her. I will share your compliments with the teams this morning. Thank you once again, we look forward to seeing you soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Son-in-law of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a very warm and friendly atmosphere at the home and all the residents seem to be very happy. The home is very clean, tidy and well-organised. Each member of staff I have met and seen has been very kind, courteous and helpful. I couldn't recommend this home more highly. If I ever needed to be
in a care home myself, I would be very happy to be a resident at this one.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Hello and thank you so much for your wonderful review of The Cambridgeshire Care Home. I am so happy to read your comments and will pass these on to the teams who will be delighted to know that they are appreciated. We do everything with our residents in mind to keep their home safe, clean and tidy and welcoming. We look forward to seeing you in the home again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew F (Sister of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, welcoming and very efficient staff in a first-class facility. Residents seem very well cared for in a comfortable environment. Other care homes could learn a lot from your operation. Residents are kept safe and sound.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your review, we really appreciate the time that you have taken to complete this. We look forward to seeing you in the home again soon and being able to offer you such wonderful hospitality either in the Bistro or our Private Dining Room. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola M (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father‘s care at The Cambridgeshire Care Home was exemplary. He resided in the nursing area of the home and sadly passed away in December 2022. The care, professionalism and compassion shown by the nursing team were incredible. As a family, we were so grateful and could not imagine any other place
better able to look after our father, particularly during the end stages of his life.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you so much for your very kind review of The Cambridgeshire Care Home. We are only too happy to have been chosen to care for your Father and your family. Our very best wishes to you all. I will share your kind review with the Teams.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Son of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express our family's appreciation to the Cambridgeshire Care Home and all the friendly staff, especially those on Wimpole unit, for the care and attention paid to our father during his ten month stay. The facilities provided, the exceptional food and the caring staff made his stay with
you a homely experience. We felt very reassured knowing he was in such good hands and we as a family were made to feel welcome on every visit by all members of staff. Thank you.

Reply from Yvonne Quigley, Customer Relations Manager at The Cambridgeshire Care Home

Thank you for your review of The Cambridgeshire Care Home, we are so glad to have been able to care for your Father, such a lovely man. I will share your very kind comments with the teams, our best wishes to you and your family from us all at The Cambridgeshire Care Home. Please feel free to stop in for coffee when passing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for The Cambridgeshire Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for The Cambridgeshire Care Home is calculated as follows: ( (372 Excellents x 5) + (67 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 442 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cambridgeshire Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 15 Feb 2025

Please call for more details about our room availability, if you wish to be added to the waiting list or to arrange a show round of the home.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (14)

Angie

Angie Ryan

Job Title: Home Manager

Joined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.


I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS where I was a ward sister.


I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.


I love this home and want the staff to feel the same, as this then impacts our resident's experience and helps them feel at home right from day one


Tina

Tina Popescu

Job Title: Deputy Home Manager/Clinical Lead

Joined: 2021

I am an experienced Registered Nurse with over 14 years of experience in both private and public healthcare environments. I have a Bachelor’s in psychology and a Master’s degree in Palliative Care strategies and management.


Following my move to the UK in 2016 I achieved my NVQ level 5 certification. I found my true passion in caring for others, especially elderly Residents and Patients and I am very grateful to have found the perfect environment to practice this at The Cambridgeshire Care Home.


Gary

Gary Taverner

Job Title: Head of Care Kings Unit

Joined: 2017

I ran my own business after leaving Sixth Form college, I made fixings for a variety of industries. In 2013 I joined NHS Care in the Community and then moved on to working as a carer in a care home. I joined The Cambridgeshire Care Home in 2017 and have completed my NVQ Health and Social Care level 3.


Vicky

Vicky Monenciu

Job Title: RGN Head of Care Queens Unit

Joined: 2022

Details to follow


Napoleon

Napoleon Gavino

Job Title: RGN Head of Care Wimpole Unit

Joined: 2023

Details to follow


Andy

Andy Jones

Job Title: Registered Mental Health Nurse

Joined: 2020

I completed my RMHN training at Fulbourn Hospital in 1989. I have worked in the NHS since 1986 and then in Private Health Care since 2016. I have worked in two care homes prior to coming to The Cambridgeshire Care Home.


Kevin

Kevin Bridges

Job Title: Head Chef

Joined: 2016

I have been a Professional Head Chef for 35 years, I have owned my own restaurant and private catering company. I started as an apprentice chef at St John's College in Cambridge. I have worked in care since 2016, I am fully qualified to Advance level of C&G's diploma 706/1, 706/2 and 706/3.


Sarah Louise

Sarah Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View Care Home, Ipswich.


Sarah is an RGN and has worked for a major airline for over 30 years as a cabin crew.


Yvonne

Yvonne Quigley

Job Title: Customer Relations Manager

Joined: 2020

I have a background in administration and customer service having been a buyer, salesperson, account manager, office manager and CEO in a variety of industries from Fire, Domiciliary Eyecare, Medical, Insurance and Charity. I started at The Cambridgeshire Care Home just as the COVID lockdown started.


I enjoy working with new Residents and Families to take them on a seamless journey into their new homes. I am a very caring and passionate person and really enjoy working with older people.


Carol

Carol Jacklin

Job Title: Home Administrator

Joined: 2023

I was born in Ramsey, Huntingdonshire and moved to St Ive's. I am the youngest of 6 children.


When I was younger, I wanted to be in the Police force, I passed the entrance exam, but they weren't recruiting so I went to Tesco, and carried out various roles until I became a Senior Manager, Trouble Shooter and led the Training and Development for five Stores.


I went on to become a bookkeeper and an Office Manager at Premier Electric then to Storage King in Cambridge for seven years and eventually seconded to the Bedford store for five years as Store Manager.


And here I am now at The Cambridgeshire Care Home as the Home Administrator.


I enjoy a number of hobbies, I like squash, am a very good roller skater, skier, horse rider and enjoy riding motorbikes.


Kila

Kila Harris

Job Title: Head Receptionist

Joined: 2020

I am originally from Essex but travelled all my life due to a Military background.


I started working for the Civil Service in 1988 and was contracted out to work for The Royal Anglian Regiment in Colchester as the Administrative Assistant.


I thoroughly enjoy interacting with Families and Residents at The Cambridgeshire Care Home.


Tom

Tom Collen

Job Title: Head of Wellbeing

Joined: 2021

I am a very creative person, with a background in Customer Service and Administration roles.


I started my journey in a care home setting after receiving my Level 4 in Events Management.


I love my role as Head of Wellbeing as it allows me to remain creative, working within care and being able to chat to Residents and Families. It helps me create new activities based on Residents' hobbies and interests.


I love being at The Cambridgeshire Care Home, this is my family and there's no place I would rather be.


Renata

Renata Bridges

Job Title: Hospitality Operations Manager

Joined: 2016

I re-joined CCH in November 2021, after 2 years away.


I have many years of experience in the hospitality industry from Hotels, colleges and running our own pub/restaurant. I have worked both front of house and back of house, which I enjoy as a varied role. However, it is the care environment that I enjoy the most, and the feeling of giving back to our residents.


Richard

Richard Trigwell

Job Title: Site Maintenance Operative

Joined: 2016

Richard has worked at the home since November 2016. He is responsible for overseeing all maintenance of every aspect of the home inside and out.