The Cambridgeshire Care Home

176-178 Cambridge Road, Great Shelford, Cambridge CB22 5JU

9.8 103 Reviews

Funding & Fees Guide for The Cambridgeshire Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care £1,595 – £1,945
Self-Funded Residential Dementia Care £1,745 – £1,945
Self-Funded Nursing Care £1,645 – £1,995
Self-Funded Nursing Dementia Care £1,795 – £1,995
RESPITE Self-Funded Residential Care £1,900 – £2,000
RESPITE Self-Funded Residential Dementia Care £1,900 – £2,000
RESPITE Self-Funded Nursing Care £1,900 – £2,000
RESPITE Self-Funded Nursing Dementia Care £1,900 – £2,000

Please contact us to discuss our range of rooms and weekly fees

Our fees are weekly, all-inclusive and include: -

Phone rental plus phone calls (excluding international and mobiles which are charged at the standard rate)
Fine dining, plus snacks, fresh fruit, and juices
Wi-Fi in all areas
Sky+ family package available in communal areas
Hairdressing (excluding perms and colour)
Manicure
Chiropody
Bistro – includes alcohol and soft drinks
Attach a Tag for clothing and laundry service
Communal newspapers (Telegraph, The Times, Daily Mail) and magazines
Secure landscaped gardens
Activities and Events
Exercise Therapist - live exercise classes and one to one session

(these prices are only a guideline, please contact The Cambridgeshire Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from H H (Resident) assisted by family/friend published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience

Excellent carers and facilities.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your review.
We are so pleased you enjoyed your stay with us.

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Review from D R (Son-in-law of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience

I was delighted to see the variety of events put on for residents at the care home over December 2020, leading up to Christmas and New Year. They really did keep residents happy and fulfilled with a variety of activities and then a Christmas street market. It was lovely to see them all enjoying themselves

on the app and through the tablet on a Zoom meeting. The staff are amazing.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind review, and we are so glad to hear the feedback from our December events in the home.
I will share with all of the staff team.

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Review from A A (Respite Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience

I recently spent five-plus weeks in respite care in The Cambridgeshire Care Home - after surgery. The first two weeks were in isolation to comply with the Covid-safe protocols. I was so impressed with the diligence and hard work all the staff went to, to keep us all safe. Nothing was too much trouble

to help me to recover. It was a brilliant team effort. The home is well known to my family - my husband is nor a resident. When the two weeks isolation ended, I was able to spend "quality time" with him! I was greatly reassured to see the home from the inside and to know my husband is in the best possible hands.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you so much for your kind words and time to write us a review.
We are so glad you were able to spend that quality time together as a couple, which I am sure was a boost to your recovery too.
I will share your kind words with all of the team.

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Review from Cherry P (Daughter of Resident) published on 2 March 2021
Submitted via Postal Card • Report

Overall Experience

Considerate, efficient, caring and friendly.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for spending the time to review us.
I will share your kind words with all of the staff team.
Once again, thank you.

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Review from Karin B (Daughter of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience

My mother received wonderfully compassionate and professional care ever day. The caring staff made time for her and made her smile even in the last weeks of her life. I particularly appreciated being able to see her briefly, but frequently in her final days, which was a great comfort.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your kind words and review. I will share it with all the team in the home.
Once again, thank you.

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Review from B S (Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience

All very clean and safe. Helpful staff. Have to wait a long time sometimes when ringing for assistance.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind review about the staff and our safe and clean environment.
I would like to discuss with you the wait time you are sometimes encountering when ringing for assistance to see if we can identify why this may have happened.
Once again, thank you for the kind words regarding the staff, and I will be sure to pass that on to the team.

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Review from Caroline B (Daughter of Resident) published on 14 January 2021
Submitted via Postal Card • Report

Overall Experience

My mother moved into the Shelford Cambridgeshire Care Home in June 2020. The help and support the staff gave whilst making this move was total and caring for Mum and the rest of the family. Since moving in have been able to see Mum safely. She loves her room, enjoys the food and thinks all the staff

are wonderful. They encourage her to join in all the activities and have even started evening activities to meet Mum's needs. Thank you.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for these kind words which I will share with all the team.
We appreciate how challenging it is for everyone during this pandemic, and are happy we can listen to our residents to adapt our activity to suit what our residents would like to see.
Once again, thank you.

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Review from David R (Son of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience

My mother was resident at this care home for just over 3 years. From the moment she arrived, it was clear that the standard of care - not simply the facilities on offer - was much higher than at her previous care home. Throughout the ups and downs of my mother's needs over this period, the staff were

unfailingly polite, helpful and went out of the way to make my mother as comfortable and well-cared for as possible. During the last 12 months when the world has been besieged by Covid, the home under the manager's leadership has, if anything, simply got better and better. Despite being unable to visit for weeks, the programme of activities in the home was stepped up and every effort made to introduce technology that allowed all residents still to connect with loved ones. I would have no hesitation in recommending this home and would certainly choose it again. It is not for the financially faint-hearted, but you do get great nursing care and really caring staff.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your kind words, which will be shared with the rest of the Team.
We have many fond memories of the past 3 years.
once again, thank you.

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Review from Paul R (Son of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience

What I like most about The Cambridgeshire is that the staff treat the residents with compassion and respect and there is a good ratio of staff to residents. Each resident is treated as an individual.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you so much for your kind words, which I will share with the Team. Once again, thank you.

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Review from Philip S (Son of Resident) published on 22 December 2020
Submitted via Website • Report

Overall Experience

The Cambridgeshire Care Home has some loving staff that look after my mum and make her feel like part of their family. The restricted visiting opportunities during this Covid crisis has been hard on my mum, who was used to almost daily visits. The staff make up for this the best they can, spending time

to talk to her and helping her with things she finds difficult. The fabric of the home is well maintained, and when I do see my mum, she is relaxed, and says, she is well looked after. It's good to see that events for the residents are still being arranged within the home during the Covid crisis.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your kind review, I will share with all the teams.
The residents really do welcome these activities during this difficult time for all.
Once again, thank you for the kind words.

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Review from N H (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience

I was so happy to have found The Cambridgeshire Care Home, after visiting many others in our area, which did not meet the standards I had in mind, it was a relief to view this beautiful home. dad moved in just a few weeks later.
The home itself is super luxurious with a 5* hotel feel. The whole place

is immaculate and no unpleasant smells which I found in all the other homes I visited! Dad was so relieved to have the care and security he needed in his last few months.
I would highly recommend this care home, slightly more expensive but worth every penny.
Thank you.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for those kind words on how you found the Home and your Dad's care whilst here with us.
I will share your feedback with the teams.

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Review from C B (Daughter of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience

Since my mother entered the home almost 4-years ago, I've been very happy in the manner she has been looked after and the care she has received. I've always found the staff to be welcoming and friendly, and the home to be very clean and tidy. The meals and entertainment laid on are of the highest quality.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind words.
I will share your positive feedback with all of the teams.

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Review from F R (Daughter of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience

People were lovely and friendly. My father was treated with dignity at all times and made to feel very welcome.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your review and kind words. I will share with all in the team.

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Review from S P (Son of Resident) published on 30 October 2020
Submitted via Postal Card • Report

Overall Experience

Since the initial visit two years ago, the care, service and personal attention have been superb.
The Cambridgeshire Care Home is a first-class outfit that should be a model for how care is provided. Staff are well trained, it is clear that they are valued and respected.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your kind review, I will share this with all the team.
We are pleased that you continue to be happy with the service and care we provide.
Once again, thank you!

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Review from J G (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience

Dad came to live at The Cambridgeshire Care Home for the last ten months of his life. The facilities and food were excellent. Staff were kind, skilled and caring. The coronavirus pandemic has been a huge challenge for care homes and The Cambridgeshire Care Home seemed to me to have prepared well and

risen to the challenge although this did affect care and the residents will have found isolation very hard. At times it was hard to get through to staff looking after dad and my only suggestion is that more should be done to improve communication especially to front line staff.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you for your kind words and review.
I will ensure this is shared with the team and thank you for the feedback regarding communication also throughout this time, we have purchased additional phones to assist with this as part of this learning curve.

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Review from Liz R (Daughter of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience

We looked at many care homes in and around Cambridge but this one ticked all the boxes for us. We would certainly recommend a very homely clean and well-run home. Mum was a resident for two years (May 2018 - May 2020) she was extremely happy there. We found all the staff very professional and caring.

She didn’t go out of her room much as she had lost her confidence since Dad died, they had been together 68yrs, but she did enjoy going to the dining room at mealtimes. The food was of a high standard and presented nicely. Some days she would join in the activities, she especially enjoyed the special occasions eg The Annual Garden party when the rest of the family were able to enjoy the entertainment. There was always refreshments in the Bistro with pastries and fruit on arrival. During these uncertain times, the home certainly kept us informed of the changing circumstances and we were able to chat with mum on Face time.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind review. I will share it with all the team here at the home.

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Review from D P (Respite Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience

I stayed at The Cambridgeshire Care Home from 27th January to help recover for hysterectomy. Being 85 years old my family decided I need 2 weeks respite care. I found the staff (all kinds) management and all that was needed was there for me and would happily return if I needed to. Most helpful, kind

and I left feeling well-rested and well looked after. All my visitors were most impressed.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind review.
I will share your feedback with all the Team.
Once again, thank you.

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Review from P C (Respite Resident) assisted by family/friend published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience

Everything here has been excellent. Everything is beautifully clean. Staff are kind and treated me with kindness. Nursing staff were diligent and thorough. The prompt action of the emergency chord at night was within five minutes. Very small consideration - promptness of call during the day took longer.

Overall, excellent convalescent stay.

Reply from Judith Wroe, Manager at The Cambridgeshire Care Home

Thank you very much for your kind review, and that you found your respite stay a positive one here with us.
I will share your positive feedback with all the Team.
once again, Thank you.

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Review from Janice L (Daughter of Resident) published on 18 February 2020
Submitted via Website • Report

Overall Experience

I was extremely happy with the care my Mum received in the last months of her life from February 2019. I always found the attitude of all the staff very pleasant and I was pleased they all knew her by name from the handyman to the manager. She was not easiest of residents in the last few months but

they always tried to include her in activities although she would not go.
There was never a problem with her personal hygiene and the onsite hairdresser and beautician was a great bonus. The meal selection was always good and if nothing suited they would always offer an alternative.
In the last month of her life, she was treated with dignity and kindness as was any member of the family visiting. Family always felt welcome and any questions raised were always answered. I always felt the staff tried very hard to make it a relaxed and caring environment whilst understanding that many of the residents would prefer to have been in their own homes although that was no longer possible.

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Review from B C (Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience

The strength of this nursing home is in the staff. They have some very dedicated and caring staff who go beyond expectation and care. There is care in presentation and cleanliness of the building and gardens. I particularly wish to commend night staff - week January 20th onwards. There is a real sense

of unity as a group and they are very efficient in what they do.

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Meet the Team (14)

Angie Ryan

Job Title: Home Manager

Joined: 2016

I am proud to say I commissioned The Cambridgeshire Care Home in 2016 and was the manager until 2019, having worked at First Care Homes since 2011. I returned in 2022.

I have worked in the social care sector as a registered manager in a home and regional capacity for over 25 years since leaving the NHS where I was a ward sister.

I am a Registered Nurse and have a Degree in Gerontological Nursing, the Registered Managers Award and also Level 5 in management and leadership.

I love this home and want the staff to feel the same, as this then impacts our resident's experience and helps them feel at home right from day one

Tina Popescu

Job Title: Deputy Home Manager/Clinical Lead

Joined: 2021

I am an experienced Registered Nurse with over 14 years of experience in both private and public healthcare environments. I have a Bachelor’s in psychology and a Master’s degree in Palliative Care strategies and management.

Following my move to the UK in 2016 I achieved my NVQ level 5 certification. I found my true passion in caring for others, especially elderly Residents and Patients and I am very grateful to have found the perfect environment to practice this at The Cambridgeshire Care Home.

Gary Taverner

Job Title: Head of Care Kings Unit

Joined: 2017

I ran my own business after leaving Sixth Form college, I made fixings for a variety of industries. In 2013 I joined NHS Care in the Community and then moved on to working as a carer in a care home. I joined The Cambridgeshire Care Home in 2017 and have completed my NVQ Health and Social Care level 3.

Vicky Monenciu

Job Title: RGN Head of Care Queens Unit

Joined: 2022

Details to follow

Napoleon Gavino

Job Title: RGN Head of Care Wimpole Unit

Joined: 2023

Details to follow

Andy Jones

Job Title: Registered Mental Health Nurse

Joined: 2020

I completed my RMHN training at Fulbourn Hospital in 1989. I have worked in the NHS since 1986 and then in Private Health Care since 2016. I have worked in two care homes prior to coming to The Cambridgeshire Care Home.

Kevin Bridges

Job Title: Head Chef

Joined: 2016

I have been a Professional Head Chef for 35 years, I have owned my own restaurant and private catering company. I started as an apprentice chef at St John's College in Cambridge. I have worked in care since 2016, I am fully qualified to Advance level of C&G's diploma 706/1, 706/2 and 706/3.

Sarah Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View Care Home, Ipswich.

Sarah is an RGN and has worked for a major airline for over 30 years as a cabin crew.

Yvonne Quigley

Job Title: Customer Relations Manager

Joined: 2020

I have a background in administration and customer service having been a buyer, salesperson, account manager, office manager and CEO in a variety of industries from Fire, Domiciliary Eyecare, Medical, Insurance and Charity. I started at The Cambridgeshire Care Home just as the COVID lockdown started.

I enjoy working with new Residents and Families to take them on a seamless journey into their new homes. I am a very caring and passionate person and really enjoy working with older people.

Carol Jacklin

Job Title: Home Administrator

Joined: 2023

I was born in Ramsey, Huntingdonshire and moved to St Ive's. I am the youngest of 6 children.

When I was younger, I wanted to be in the Police force, I passed the entrance exam, but they weren't recruiting so I went to Tesco, and carried out various roles until I became a Senior Manager, Trouble Shooter and led the Training and Development for five Stores.

I went on to become a bookkeeper and an Office Manager at Premier Electric then to Storage King in Cambridge for seven years and eventually seconded to the Bedford store for five years as Store Manager.

And here I am now at The Cambridgeshire Care Home as the Home Administrator.

I enjoy a number of hobbies, I like squash, am a very good roller skater, skier, horse rider and enjoy riding motorbikes.

Kila Harris

Job Title: Head Receptionist

Joined: 2020

I am originally from Essex but travelled all my life due to a Military background.

I started working for the Civil Service in 1988 and was contracted out to work for The Royal Anglian Regiment in Colchester as the Administrative Assistant.

I thoroughly enjoy interacting with Families and Residents at The Cambridgeshire Care Home.

Tom Collen

Job Title: Head of Wellbeing

Joined: 2021

I am a very creative person, with a background in Customer Service and Administration roles.

I started my journey in a care home setting after receiving my Level 4 in Events Management.

I love my role as Head of Wellbeing as it allows me to remain creative, working within care and being able to chat to Residents and Families. It helps me create new activities based on Residents' hobbies and interests.

I love being at The Cambridgeshire Care Home, this is my family and there's no place I would rather be.

Renata Bridges

Job Title: Hospitality Operations Manager

Joined: 2016

I re-joined CCH in November 2021, after 2 years away.

I have many years of experience in the hospitality industry from Hotels, colleges and running our own pub/restaurant. I have worked both front of house and back of house, which I enjoy as a varied role. However, it is the care environment that I enjoy the most, and the feeling of giving back to our residents.

Richard Trigwell

Job Title: Site Maintenance Operative

Joined: 2016

Richard has worked at the home since November 2016. He is responsible for overseeing all maintenance of every aspect of the home inside and out.

The Cambridgeshire Care Home

Care Provided by The Cambridgeshire Care Home

Good to Know

Funding & Fees Guide for The Cambridgeshire Care Home

Facilities

The Cambridgeshire Care Home Reviews (103)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

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Good

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Awards / Recognitions (1)