The Firefly Club

Lynton Road, Bordon GU35 0AY

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3 Reviews

The Firefly Club, Bordon

Care Provided by The Firefly Club

Type of Service
Privately Owned
For a maximum of 8 Service Users

Primary Care Categories
Learning Disability
Mental Health Condition
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Care Offered
Asperger Syndrome
Autism/ASD
Cerebral Palsy
Challenging Behaviour/Psychosis
Down Syndrome
Epilepsy
Hearing Impairment
Speech Impairment
Visual Impairment

Other Care Provided
Own GP if required

Good to Know

Owner
Omega Elifar

Person in charge
Yamine Ford (Manager)

Local Authority / Social Services
Hampshire County Council ( click for contact details)

Admission Criteria
- Ages 18+

Room Information
- Single Rooms (8)
- Couples/Companion Rooms (0)

Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Internet Access
Smoking not permitted
Television point in own room
Wheelchair Access

Visiting
Visitors by appointment. *Subject to government guidance

Parking
Car Park on-site

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Review from Caroline S (Friend of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience

My friend has vascular dementia and stroke deficits and suffers with a great deal of anxiety and can sometimes be tearful and difficult to keep calm. The staff are very patient and recognise the signs of escalating anxiety at an early stage and intervene appropriately with distraction techniques. There

are a variety of activities throughout the day for residents, which my friend enjoys enormously. Firefly is small and has a real feeling of being in a regular home rather than a care home. The facilities are superb. The Hub, which is an activities room separate from the lounge, hosts various activities such as games, music events and films for those who wish to take part, and the hydrotherapy pool is a wonderful rehabilitation resource.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqui S (Daughter of Resident) published on 30 July 2020
Submitted via Website • Report

Overall Experience

Firefly was the only provider we found, local to where we live, that could care for our mothers very complex physical and emotional 'post-stroke' challenges.
The facility is new, stylish and well designed and not at all like a 'typical' elderly care home. The atmosphere is upbeat, friendly and because

of the size of the 24-hour residential care facility (8 residents) the level of care provided is more aligned to 1-1 or 1-2 care with good staff continuity.
The residents' rooms are all individual and very generously sized with smart, contemporary bathrooms.
The managers are professional, lead their teams well and accessible at all times (phone or email) for discussions on any medical and general welfare.
The staff genuinely care about the residents and making their days feel a little bit brighter and more positive - this shines through - during the COVID crisis, a small core team worked gruelling shifts (27+ hrs each) to ensure everyone pulled through - they went above and beyond!

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Cleanliness

Treated with Dignity

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Value for Money

Review from Jonathan W (Son of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience

I cannot praise them enough for the care, support and dedication they’ve shown us all as a family, especially through these very difficult times (coronavirus).
They are always at the end of the phone and communicate and inform us all the way.
Nothing is to difficult, and we are just so grateful

our mum is being treated the way we would want to be treated.
Lovely food, great management, great staff and lovely and clean throughout, what more can we ask for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 28 May 2024

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Firefly Club

What types of Care is The Firefly Club registered for?

Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Firefly Club provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Firefly Club have?

There are 8 Single Rooms.

What are the Facilities & Services at The Firefly Club?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Firefly Club to the centre of Bordon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

The Firefly Club

Care Provided by The Firefly Club

Good to Know

Facilities

The Firefly Club Reviews (3)