The Grange

Everest Road, Scunthorpe DN16 3EF
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9.5 22 Reviews
  • The Grange, Scunthorpe
The Grange care home in Scunthorpe provides a friendly home for residents needing support.

Caring, qualified staff ensure care home residents receive dignified care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Healthy food is served that meets each resident's dietary requirements.

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Care Provided by The Grange

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 17 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults

Good to Know

  • Person in charge
  • Diane Cooper (Registered Manager)
  • Admission Criteria
    • NHS referrals only
    • Ages 30+
  • Room Information
    • Single Rooms (11)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Reviews (22)

Total of 22, showing 1-20
9.5

The Grange has a Review Score of 9.5 (9.496) out of 10, based on 22 reviews in the last 2 years. Over all time The Grange has 22 reviews.

Overall Experience

  • 15
  • 5
  • 1
  • 0
  • 1

Date Published

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Review from C M (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A great facility and staff clearly work as a team. My dad has been well cared for and we feel like we have been guided through his stay here. Our concerns have been listened to and advice given. The Grange has also been good at feeding back dad's progress over the phone as I am not local.

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Review from Evelyn B (Resident) published on 9 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have received excellent care whilst being in The Grange. Staff excellent. They keep morale up. Food very good. Lovely atmosphere. Staff cannot do enough for you. Best care home I know.

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Review from D W (Resident) published on 9 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Enjoyed review, concentration good, at 86 years old interest still there.

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Review from A C (Respite Resident) published on 9 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to come here again.

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Review from D B (Daughter of Resident) published on 2 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really good care. Helped Mum and met her needs. Called in further support/assessments if needs required. Communicated well and kept us informed of her progress and care.

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Review from J S (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 97-year-old mum spent 3 weeks in The Grange following a hip fracture. This was a very stressful time for us all not knowing what the future holds. The Grange has a homely atmosphere and as a frequent visitor, I never felt in the way. Great to see staff and visitors sit with residents at meal times.
Doggy visitors are welcome too. There are some lovely staff and nothing is too much trouble for the chef. It is very hot at times. Any concerns I raised as an anxious daughter were dealt with.

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Review from Barbara B (Respite Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only been here 3 days, everyone very helpful.

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Review from M C (Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are lovely, I have been very well looked after. Food has been lovely, I have enjoyed my stay.

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Review from J L (Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although this has been a very stressful time, all of the staff have made me feel extremely comfortable. I am supported well in my everyday activities and feel like the staff are competent in doing so. I am checked on frequently throughout the day, whether it be if I would like a drink or even just in
general to ask if I am ok. Any concerns that I have had have been dealt with right away and I am taken seriously. I am very grateful for everyone involved in my care.

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Review from M W (Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All aspects are brilliant, helpful staff who have explained every query. Initially I felt very worried but all fears alleviated.

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Review from Wen-Marie G (Respite Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having been discharged to the care of the unit, I found the staff all pleasant and knowledgeable. Not only did they make me feel welcome but safe and allowed to personalise my room with trinkets from home. Not only were they kind and generous with their time and energy to me but to my husband also.
Thank you to all the staff for your care and professionalism in dealing with complex issues.

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Review from I T (Friend of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On my first visit I was shocked to find the bell was broken and only existed by a hole in the wall. Check in was complicated for anyone not used to a screen. My friend's care was generally good as I saw it. My concern would be lack of support to move forward with mobility and resulted in a brief visit
once per week.

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Review from Sue L (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care provided by very caring staff. Nothing is too much trouble. The premises are very clean. The food is first class including the lovely fruit cake.

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Review from L J (Wife of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and efficient. Place very clean. Very comfortable. Bathrooms very big.

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Review from Sharon W (Mother of Resident) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Grange have been there for my mother during her time in respite. The homemade cooking was excellent and Mum enjoyed her meals. The care staff would go check on her and get her so that she could do stuff on her own ready to go back home. The staff were always friendly on arrival and
if I asked them for any information they always came back with a reply. I would recommend The Grange to anyone needing help to get them back on their feet.

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Review from Sheila F (Daughter of Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in The Grange 6 days so far following a hip replacement at 90 years old but I can honestly say nothing is too much trouble. The staff are very hard working, loving/caring and very very friendly, (Like part of the family).

The assistant manager who was on during the week was very
helpful and reassuring as to what would happen regarding physio and daily rehab, a lovely person who put our minds at rest and also the lovely way she helped Mum when needed. The room is good with a great spacious ensuite bathroom and now with her own flowers and cards and a few photos in place feels homely.


The food is very plentiful/good filling delicious meals and lots of cups of tea and cakes etc. Anything Mum has asked for at breakfast, tea time or even supper has so far been fulfilled, she even got her hair done today making her feel more like her normal self.


So pleased mum is now getting mobile, well fed and very happy.


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Review from Karen C (Daughter-in-law of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law went into The Grange following being in hospital (whilst I was abroad). I didn’t know what to expect when I got back, but when I first entered the facility, my first impressions were that it didn’t smell like care homes I had been in before, and that it had a warm, welcoming feel. I soon
discovered that all staff members there were superb. They were caring and patient with him and quickly developed rapport, earning his and the families trust. And the food! Father-in-law loved it, he was eating cooked breakfasts, roast dinners, puddings - the lot. When it was time to leave, although we were all impatient and anxious to get him home, there were also mixed feelings too. He had felt safe and valued by the staff in there and he, and us, would all miss them. I would certainly reassure other people whose families were about to go into The Grange that they shouldn’t worry and that their loved ones would be well cared for.

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Review from M J (Partner of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I have visited my partner, every day I feel most of the staff have been helpful, to my partner and myself and are very supportive. When my partner is having a bad day the staff will give her a lot of support.

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Review from Susan S (Sister of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff looked after my brother very well. They cared for his needs and also I got on with the carers very well. Thank you to all concerned. On entering the premises my first time of visiting, I was made to feel very welcome.

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Review from Kim D (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not the smartest-looking facility when you arrive. The rooms were bright but basic. However, the staff were so caring and friendly, our family member settled in immediately. The food was home-cooked and enjoyed by the patient. Nothing was too much trouble for the staff.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for The Grange is calculated as follows: ( (154 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 242 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Grange

What types of Care is The Grange registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange have?

There are 11 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Grange?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange to the centre of Scunthorpe?

1.6 mile(s) as the crow flies, distance by road may be significantly further.