The Grange

Everest Road, Scunthorpe DN16 3EF
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9.5 22 Reviews
  • The Grange, Scunthorpe
The Grange care home in Scunthorpe provides a friendly home for residents needing support.

Caring, qualified staff ensure care home residents receive dignified care.

Residents can choose from a wide range of activities to suit their interests and hobbies.

Healthy food is served that meets each resident's dietary requirements.

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Care Provided by The Grange

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 17 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults

Good to Know

  • Person in charge
  • Diane Cooper (Registered Manager)
  • Admission Criteria
    • NHS referrals only
    • Ages 30+
  • Room Information
    • Single Rooms (11)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Reviews (22)

Total of 22, showing 21-22
9.5

The Grange has a Review Score of 9.5 (9.496) out of 10, based on 22 reviews in the last 2 years. Over all time The Grange has 22 reviews.

Overall Experience

  • 15
  • 5
  • 1
  • 0
  • 1

Date Published

22
13
15
22
0

Review from Anne G (Wife of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Not suitable for anyone with Parkinson's. Promise of physio after a hip break, none done. In bed 24/7, only young people in attendance. Cannot speak to management, always otherwise occupied, say they will ring back, they don't.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa F (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing place. My mum was made to feel comfortable from day one. She needed complex care which was given plus so much more. Special mention should go to three members of staff and the cook. They looked after us as a family and I really couldn’t have asked for anything more. Couldn’t recommend
them enough. Thank you so much for everything. You made a very difficult time much easier to deal with.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for The Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for The Grange is calculated as follows: ( (154 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 242 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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