Nursing Care plus FNC £235.88
Respite stay minimum of 2 weeks - from £1,575 per week.
We do not provide Nursing Dementia Care.
Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
The Hamptons Care Centre has a Review Score of 9.7 (9.701) out of 10, based on 29 reviews in the last 2 years. Over all time The Hamptons Care Centre has 82 reviews.
Review from Paul A (Son of Resident) published on 4 March 2025
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In any residential setting it is the ethos upheld by those who work there who determine how good a place it is, and my father and I have always been impressed by the professionalism, availability and friendliness of the staff, whatever their various roles. Indeed, after a fortnight in hospital this year, Dad was very anxious to be able to return for end-of-life care from those whom he knew and respected, and his final three weeks were filled with care, compassion and empathy, both for Dad and for me. The Hamptons can't be faulted.
Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Dear Paul, We enjoyed both your father and your company at The Hamptons and it was a privilege to support both of you during his time with us. Your kind words will be shared across the Home with the team who continuously work to provide as much dignity, respect, care and support as they are able to.Regards, Home Manager
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Review from Christine P (Daughter of Resident) published on 3 March 2025
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you Christine for your review. The Hamptons team pride themselves on the quality of the home and your kind words are very much appreciated. Regards, Home Manager
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Review from J I (Daughter-in-law of Resident) published on 30 January 2025
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
It is fabulous to hear how well your mother-in-law is progressing since her time with us began. Our staff pride themselves on competent and capable care and support and your kind words will be shared across the team. Regards.
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Review from Mark G (Nephew of Resident) published on 14 January 2025
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Dear Mark, Thank you for your review and kind words during this difficult time. It was a privilege to take care of your Aunt during her time with us and we wish you all the very best. Regards, Home Manager
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Review from Janet N (Wife of Resident) published on 19 December 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
it was a privilege to support your husband and yourself during his time with us. We thank you so much for your kind words during this difficult time, Regards.
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Review from W F (Son of Resident) published on 19 December 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for sharing this with us. The team at The Hamptons work hard on ensuring they provide excellence every day. Regards.
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Review from K G (Daughter of Resident) published on 15 October 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you so much for your kind words. The staff will all be thrilled & very delighted that you feel they are providing quality support to both your mother and yourself. Regards
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Review from Gill R (Wife of Resident) published on 13 September 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
It was both an honour and privilege to support your husband and yourself during his stay with us. Thank you for your kind words. Regards.
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Review from Lois M (Sister of Resident) published on 24 June 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your kind words which I will share with the team who provided care & support for all your family. It was both a pleasure & a privilege to care for your brother during his final stage of life. Regards, Registered Manager
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Review from Maria M (Daughter of Resident) published on 7 June 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Dear Maria, thank you for your review and we are delighted to see that the wellbeing, care and ancillary services continue to ensure that every aspect of life within The Hamptons Care Centre is outstanding in every aspect. The team take enormous pride in being a part of New Care and providing support to enable all our residents to live their best lives. Regards.
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Review from D L (Friend of Resident) published on 8 May 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your kind words, it is lovely to see that our support covers friends & relatives as well as those who chose to live with us. I shall pass your comments on. Regards.
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Review from S S (Respite Resident) published on 8 April 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your review - we are pleased you enjoyed your respite care with us and that you were able to be out and about, living your best life during this time. Regards, Sara.
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Review from M W (Wife of Resident) published on 27 February 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you so much for your kind words during this difficult time. It was a privilege and an honour to support you as a family during this final stage of life, and we wish you all our very best for the future
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Review from Sue M (Daughter of Resident) published on 31 January 2024
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Dear Sue, it was a pleasure providing support for both your mum and you as a family. We all felt privileged to have spent the time with her and are immensely grateful for your kind words & thoughts at this difficult time. Thank you.
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Review from Leigh E (Daughter-in-law of Resident) published on 10 November 2023
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I am a nurse myself and expect high standards of care as I would give myself, and they really do get it here. I must admit it did bother us at first thinking it was all show with the decor but we were proved wrong.
Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you so much for this review. We are so pleased that you have found us to be providing high standards of care as well as the environment and pride ourselves on achieving both. Your review has been shared with the staff.
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Review from D E (Daughter of Resident) published on 20 October 2023
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you so much for your kind words. Staff pride themselves on going the extra mile for all our residents and their families.
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Review from S W (Resident) assisted by family/friend published on 11 October 2023
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your kind words. It is great to hear positive feedback from those that we support. I shall ensure you continue to always have your coffee of choice!
Kind Regards
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Review from Anita B (Daughter of Resident) published on 9 October 2023
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your review. We are thrilled that you have found the home and the staff team supportive and effective in providing care and support for your father.
Regards, Sara Allton Home Manager
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Review from A R (Daughter of Resident) published on 2 October 2023
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your review. It is really appreciated to hear that our staff team at Dawson Community are able to support you as a family so well and that you have found the communication to be excellent. We endeavour to ensure that our standards are of the highest quality and are pleased to note that this is reflected in the care andsupport you have received so far.
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Review from Samantha H (Private Carer of Resident) published on 27 September 2023
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Reply from Sara Allton, Home Manager at The Hamptons Care Centre
Thank you for your review - we pride ourselves on our teamwork and commitment to excellence in care. We are constantly striving to maintain the highest of standards. Having been open for 6 years now it is reassuring to know that you feel the environment of the home is well maintained, reflecting the support we offer to everyone.
Regards, Home Manager
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The Review Score of 9.7 (9.701) out of 10 for The Hamptons Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.701 for The Hamptons Care Centre is calculated as follows: ( (290 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (14 Very Poors x 1) ) ÷ 341 Ratings = 4.701
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Hamptons Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Oct 2018
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Job Title: Home Manager
Joined: 2021
I qualified as a nurse in 1991, and have worked in a variety of settings including A&E, orthopaedics and specialist nursing before moving into nursing and care homes in 1994. I have experience in Home Management and Regional support and care passionately about ensuring that my teams and I provide high quality, person centred support to all the residents and their families within our communities.
Working within the New Care Homes family, I have received an incredibly warm welcome and have been impressed not just with the 5 star environments but also with the values and beliefs that are encompassed throughout the whole service. This enables the team to empower those that live with us to live their best lives knowing that they have the support and structure to reach their goals.
Job Title: Deputy Home Manager
Joined: 2018
I have worked at The Hamptons since April 2018 initially as a Care Assistant, I was quickly promoted the Senior Care Assistant, then Team Leader. In December 2019, I was delighted to be offered the Deputy Home Manager position working alongside the Home Manager. I feel very proud and privileged to be part of the team at The Hamptons.
Job Title: Well-being Coordinator
Joined: 2024
The Hamptons is such a great place to work. I love setting up varied activity programmes, planning trips based on residents' interests and spending time engaging with residents. I currently hold a Health and Social Care Degree, which strengthens my ability as a Well-Being Co-Ordinator. It has enabled me to be confident in helping, supporting and listening to residents to meet their varied needs. Since working at New Care in The Hamptons, everyone has been so supportive and that makes for such a wonderful environment for residents and staff.
Job Title: Home Trainer
Joined: 2019
Having worked for Newcare for 3 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.