The Hamptons Care Centre

Main Drive, off Heyhouses Lane, Lytham St Annes FY8 3FF
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9.7 82 Reviews
  • The Hamptons Care Centre, Lytham St Annes
The Hamptons is a purpose-built care facility that has been designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care.

Care Provided by The Hamptons Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sara Allton (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (76)
    • Single Rooms with ensuite Wet Room (76)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 2

Funding & Fees Guide for The Hamptons Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,375
    • Self-Funded Residential Dementia Care from £1,425
    • Self-Funded Nursing Care from £1,475
    • RESPITE Self-Funded Residential Care from £1,575
    • RESPITE Self-Funded Residential Dementia Care from £1,575
    • RESPITE Self-Funded Nursing Care from £1,575
  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,575 per week.


    We do not provide Nursing Dementia Care.


  • (these prices are only a guideline, please contact The Hamptons Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking
  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


The Hamptons Care Centre Reviews (82)

Total of 82, showing 1-20
9.7

The Hamptons Care Centre has a Review Score of 9.7 (9.701) out of 10, based on 29 reviews in the last 2 years. Over all time The Hamptons Care Centre has 82 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Being a fit and healthy man into his 90s, my father was always highly averse to entering a care home. However, following a hip fracture at 93 it was no longer realistic for him to be safely looked after by his family, and after considering various homes he became a resident in January 2024. Fortunately,
Dad adapted much more readily than anticipated, partly because of the impressive facilities, but mainly because of the superb quality of care provided.


In any residential setting it is the ethos upheld by those who work there who determine how good a place it is, and my father and I have always been impressed by the professionalism, availability and friendliness of the staff, whatever their various roles. Indeed, after a fortnight in hospital this year, Dad was very anxious to be able to return for end-of-life care from those whom he knew and respected, and his final three weeks were filled with care, compassion and empathy, both for Dad and for me. The Hamptons can't be faulted.


Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Dear Paul, We enjoyed both your father and your company at The Hamptons and it was a privilege to support both of you during his time with us. Your kind words will be shared across the Home with the team who continuously work to provide as much dignity, respect, care and support as they are able to.Regards, Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

The Hamptons is home from home. The staff are so caring, loving and professional to my dad. Nothing is too much trouble at all. The food choice is so good. The place is clean and refreshing when you walk through the door! (No smell of urine!) I have looked at many care homes in the Fylde Coast and this
one is 'simply the best'. Thank you.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you Christine for your review. The Hamptons team pride themselves on the quality of the home and your kind words are very much appreciated. Regards, Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Hamptons Care Centre since November. It is lovely to see how well cared for she is by the staff team and to listen to her describe the excellent care that she is receiving. She has a sparkle in her eyes and she looks so well cared for.
It is a massive relief
for us and lovely to watch her thrive.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

It is fabulous to hear how well your mother-in-law is progressing since her time with us began. Our staff pride themselves on competent and capable care and support and your kind words will be shared across the team. Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Unfortunately my aunt recently passed away after a long illness. But I would like to say over the 3 years she has been at the home the levels of care and support she has received have been first-class. The staff from front of house on reception, actual care staff and auxiliary members all could not
have been better. The understanding and help over her final days and post-passing have been of a great comfort to us. I would certainly recommend the home if asked. Once again thanks for everything.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Dear Mark, Thank you for your review and kind words during this difficult time. It was a privilege to take care of your Aunt during her time with us and we wish you all the very best. Regards, Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

My husband was in The Hamptons Care Centre for 3 months and was treated in a totally excellent way. Staff were totally professional, caring and friendly. The same nurse was on duty for 3 days prior and on day of his death, he ensured he was not in pain, gave meds when he was agitated. He and my husband
had a great rapport which was great to see. The night sister was on duty when he died and was with my husband when he died. All staff were 100% superb and I couldn't have asked for more.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

it was a privilege to support your husband and yourself during his time with us. We thank you so much for your kind words during this difficult time, Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely tremendous, facility is spotless, warm, and extremely well-presented. The staff are the best part by far, they care very much about our Mum and are very easy to talk to. You really feel part of the team, all working towards the best care for Mum. It couldn't have been any better so far and
I would highly recommend everybody and everything about The Hamptons Hotel for OAPS.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for sharing this with us. The team at The Hamptons work hard on ensuring they provide excellence every day. Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in The Hamptons since December 2023. We have found all the staff lovely and helpful. All staff know Mum and we are updated frequently on how she is. Nothing is too much trouble whether its to lend an ear about how Mum is doing to financial worries. We are all so pleased that Mum has settled
in and happy in her environment with caring people all around her, can't recommend highly enough.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you so much for your kind words. The staff will all be thrilled & very delighted that you feel they are providing quality support to both your mother and yourself. Regards


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Overall Experience  Overall Experience 5.0 out of 5

The rooms, facilities, food and cleanliness of the home make the first excellent impression. The care, in terms of dignity and understanding given to residents, is equally impressive. I too, have benefitted from the friendliness of staff staff and other residents. Their empathy too, in the final stages
of my husband's life has been greatly appreciated.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

It was both an honour and privilege to support your husband and yourself during his stay with us. Thank you for your kind words. Regards.


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Overall Experience  Overall Experience 5.0 out of 5

After my brother's acceptance into The Hamptons as a nursing care resident, we were struck by the professionalism, general care and concern for my brother's well being in a totally welcoming atmosphere. It was evident that my brother was contented and considered the staff as almost friends and family.
He enjoyed the friendly banter and patience of the staff with him as he was totally dependent on them for every aspect of his physical needs, including having to be fed all his meals. He thoroughly appreciated the three square meals each day, which were augmented by the odd snack, even in the middle of the night as and when he was hungry!
The nurses on duty were always willing to update me on any changes or other aspects of my brother's care needing attention. Visitors always commented about the good atmosphere and pleasant demeanour of the staff, whose support to me was especially invaluable during my brother's final days.
We highly recommend The Hamptons to any prospective resident.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your kind words which I will share with the team who provided care & support for all your family. It was both a pleasure & a privilege to care for your brother during his final stage of life. Regards, Registered Manager


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Overall Experience  Overall Experience 5.0 out of 5

It was a huge relief to know that Mum was once again being looked after by people who genuinely cared. From the moment we walked through the door we could sense the lovely atmosphere - very warm, friendly, and positive. The team made Mum feel so welcome and a part of the Hampton's family. We are delighted
to say that the quality of care and comfort continues to exceed our high expectations and the attentiveness, and approachability of all the team was once again exceptional.
The home is pristine, facilities flawless, activities varied, services, and nutrition first rate. The social interaction is outstanding.
Mum was there for a period of respite and told everyone that if she ever has to move into a home this is the one she would choose - a high recommendation from an independent 93-year-old.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Dear Maria, thank you for your review and we are delighted to see that the wellbeing, care and ancillary services continue to ensure that every aspect of life within The Hamptons Care Centre is outstanding in every aspect. The team take enormous pride in being a part of New Care and providing support to enable all our residents to live their best lives. Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Having had experience visiting other care homes in a certain area. I was warmly surprised and welcomed. My visit to The Hamptons Care Centre to visit my friend and neighbour. Upon arrival inside to the reception desk, other staff guided me around to my friend's room and along parts of the home. The
warmth and pleasantness of all was exceptional. Thank you! Rooms and corridors all with superb cleanliness. Well done. All in all, a wonderful experience.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your kind words, it is lovely to see that our support covers friends & relatives as well as those who chose to live with us. I shall pass your comments on. Regards.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are encouraging and respectful of their guests. Always ready to help.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your review - we are pleased you enjoyed your respite care with us and that you were able to be out and about, living your best life during this time. Regards, Sara.


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Overall Experience  Overall Experience 5.0 out of 5

The Hamptons is an excellent and superbly run care home with outstanding standards throughout.
All the staff are extremely professional in their approach to care and general well-being, especially in the dementia Ward, where my husband was situated.
When palliative care was needed, the special team
of nurses provided exceptional support to my husband and to all our family.
We could not be more grateful. He has received the most professional, caring and dedicated care we could possibly wish for. All the staff have been outstanding. From the beginning, the guidance and understanding were exemplary.
They were so supportive and compassionate and made the whole process of him leaving home and being in care more manageable.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you so much for your kind words during this difficult time. It was a privilege and an honour to support you as a family during this final stage of life, and we wish you all our very best for the future


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Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at The Hamptons in September 2021 following a battle with dementia. We told her she was going on holiday fearing that she would not want to leave her home, but, from the moment she arrived she settled, never asking about home. She enjoyed the new friendships, the fun and games, days out
and the support of her carers. She was happy again and she thrived. We never worried about mum as we knew she was safe, happy and well cared for. As her health deteriorated last year the team supported us when trips to hospital were necessary and worked with us arranging her care. When mum returned to The Hamptons the palliative care was exceptional. They not only looked after mum but took care of the family too. The team did everything they could to make her comfortable. Mums final days were spent with people that cared for her and we are so grateful for that.
I would have no hesitation recommending The Hamptons for your loved one. I'm only glad someone recommended them to us.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Dear Sue, it was a pleasure providing support for both your mum and you as a family. We all felt privileged to have spent the time with her and are immensely grateful for your kind words & thoughts at this difficult time. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely fantastic, I can't recommend it enough. My inlaws have been resident there for 4 months now and we honestly cannot fault it. My inlaws have Alzheimer's and Vascular Dementia so it was really hard choosing a home for them after a horrendous experience at the last care home they
were in. Really wish we had moved them there sooner. They settled in straight away and seemed really happy there. We feel like we can relax now knowing they are well cared for, believe me, that was hard after the previous home. They do regular activities with them and take them on days out. Communication is brilliant between home and family and care plans are updated regularly like they should be.


I am a nurse myself and expect high standards of care as I would give myself, and they really do get it here. I must admit it did bother us at first thinking it was all show with the decor but we were proved wrong.


Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you so much for this review. We are so pleased that you have found us to be providing high standards of care as well as the environment and pride ourselves on achieving both. Your review has been shared with the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding place for my father to live in. I never have to worry about him and the staff are so friendly and cannot do enough. I recommend The Hamptons highly to lots of friends as I know those who stay here will get 100% care. It's amazing!

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you so much for your kind words. Staff pride themselves on going the extra mile for all our residents and their families.


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Overall Experience  Overall Experience 5.0 out of 5

I feel I am respected as an individual for example my love of "real" coffee in the morning has been taken on board. The staff are kind, caring and professional.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your kind words. It is great to hear positive feedback from those that we support. I shall ensure you continue to always have your coffee of choice!
Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

My dad was brought into the home back in January and was at end-of-life, but because of the excellent care he’s received, my dad is still here. He loves the spa bath, and he has so much more dignity here! All the staff are amazing, but one of the nurses has gone above and beyond for both myself and
my dad! The home has something going on every day, morning and afternoon for everyone to join in. There’s never a dull moment, everyone is so lovely and friendly and it makes for a happy home for all the residents! Thank you to all the staff for making my dad so comfortable and for looking after him so well. I would definitely recommend this home to anyone!

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your review. We are thrilled that you have found the home and the staff team supportive and effective in providing care and support for your father.
Regards, Sara Allton Home Manager


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been living at the Hamptons for thirteen months. She settled really quickly and is very happy. The staff know mum so well it is obvious that she feels cared for we can see she is well supported. Communication between staff at the Hamptons and our family is excellent. We are always kept informed
if mum is unwell or needs medical attention. A big thank you to all the Hamptons especially all the wonderful staff on the Dawson Community.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your review. It is really appreciated to hear that our staff team at Dawson Community are able to support you as a family so well and that you have found the communication to be excellent. We endeavour to ensure that our standards are of the highest quality and are pleased to note that this is reflected in the care andsupport you have received so far.


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Overall Experience  Overall Experience 5.0 out of 5

From reception, office staff, housekeeping, hospitality, activities, care staff, management, and nursing I cannot fault this home. I have witnessed excellent care with everyone working as part of a team, looking after the residents to the best of their ability. The environment is caring and loving in
luxurious surroundings which are well maintained. I would definitely recommend.

Reply from Sara Allton, Home Manager at The Hamptons Care Centre

Thank you for your review - we pride ourselves on our teamwork and commitment to excellence in care. We are constantly striving to maintain the highest of standards. Having been open for 6 years now it is reassuring to know that you feel the environment of the home is well maintained, reflecting the support we offer to everyone.
Regards, Home Manager


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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for The Hamptons Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for The Hamptons Care Centre is calculated as follows: ( (290 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (14 Very Poors x 1) ) ÷ 341 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Hamptons Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Sara

Sara Allton

Job Title: Home Manager

Joined: 2021

I qualified as a nurse in 1991, and have worked in a variety of settings including A&E, orthopaedics and specialist nursing before moving into nursing and care homes in 1994. I have experience in Home Management and Regional support and care passionately about ensuring that my teams and I provide high quality, person centred support to all the residents and their families within our communities.


Working within the New Care Homes family, I have received an incredibly warm welcome and have been impressed not just with the 5 star environments but also with the values and beliefs that are encompassed throughout the whole service. This enables the team to empower those that live with us to live their best lives knowing that they have the support and structure to reach their goals.


Corinna

Corinna Foster

Job Title: Deputy Home Manager

Joined: 2018

I have worked at The Hamptons since April 2018 initially as a Care Assistant, I was quickly promoted the Senior Care Assistant, then Team Leader. In December 2019, I was delighted to be offered the Deputy Home Manager position working alongside the Home Manager. I feel very proud and privileged to be part of the team at The Hamptons.


Tia

Tia Richardson

Job Title: Well-being Coordinator

Joined: 2024

The Hamptons is such a great place to work. I love setting up varied activity programmes, planning trips based on residents' interests and spending time engaging with residents. I currently hold a Health and Social Care Degree, which strengthens my ability as a Well-Being Co-Ordinator. It has enabled me to be confident in helping, supporting and listening to residents to meet their varied needs. Since working at New Care in The Hamptons, everyone has been so supportive and that makes for such a wonderful environment for residents and staff.


Peter

Peter Gleave

Job Title: Home Trainer

Joined: 2019

Having worked for Newcare for 3 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.


Frequently Asked Questions about The Hamptons Care Centre

What types of Care is The Hamptons Care Centre registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Hamptons Care Centre provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Hamptons Care Centre have?

There are 76 Single Rooms.

What are the Facilities & Services at The Hamptons Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Hamptons Care Centre to the centre of Lytham St Annes?

1.7 mile(s) as the crow flies, distance by road may be significantly further.