Nursing Care plus FNC £235.88
Respite stay minimum of 2 weeks - from £1,575 per week.
We do not provide Nursing Dementia Care.
Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
The Hamptons Care Centre has a Review Score of 9.7 (9.701) out of 10, based on 29 reviews in the last 2 years. Over all time The Hamptons Care Centre has 82 reviews.
Review from S G (Husband of Resident) published on 16 October 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pamela B (Friend of Resident) published on 13 October 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.701) out of 10 for The Hamptons Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.701 for The Hamptons Care Centre is calculated as follows: ( (290 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (14 Very Poors x 1) ) ÷ 341 Ratings = 4.701
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Hamptons Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Oct 2018
Caring
Effective
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Safe
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
I qualified as a nurse in 1991, and have worked in a variety of settings including A&E, orthopaedics and specialist nursing before moving into nursing and care homes in 1994. I have experience in Home Management and Regional support and care passionately about ensuring that my teams and I provide high quality, person centred support to all the residents and their families within our communities.
Working within the New Care Homes family, I have received an incredibly warm welcome and have been impressed not just with the 5 star environments but also with the values and beliefs that are encompassed throughout the whole service. This enables the team to empower those that live with us to live their best lives knowing that they have the support and structure to reach their goals.
Job Title: Deputy Home Manager
Joined: 2018
I have worked at The Hamptons since April 2018 initially as a Care Assistant, I was quickly promoted the Senior Care Assistant, then Team Leader. In December 2019, I was delighted to be offered the Deputy Home Manager position working alongside the Home Manager. I feel very proud and privileged to be part of the team at The Hamptons.
Job Title: Well-being Coordinator
Joined: 2024
The Hamptons is such a great place to work. I love setting up varied activity programmes, planning trips based on residents' interests and spending time engaging with residents. I currently hold a Health and Social Care Degree, which strengthens my ability as a Well-Being Co-Ordinator. It has enabled me to be confident in helping, supporting and listening to residents to meet their varied needs. Since working at New Care in The Hamptons, everyone has been so supportive and that makes for such a wonderful environment for residents and staff.
Job Title: Home Trainer
Joined: 2019
Having worked for Newcare for 3 years now I can say with absolute certainty that it has promoted an environment where learning is fun, accessible and generates positive discussion around improvement. As a trainer, I feel like I am given the opportunity to choose what is right for our staff and to tailor learning to individual needs. The feedback is great and staff look forward to their sessions. But most importantly all staff are listened to and feel part of a great team, no matter their role.
