Hawthorns Aldridge - Avery Healthcare

Erdington Road, Aldridge, Walsall WS9 8UH
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9.8 128 Reviews
  • Hawthorns Aldridge - Avery Healthcare, Walsall
The Hawthorns Aldridge Care Home delivers excellent elderly care in a luxurious and welcoming setting.

Providing first-class care is supported by a sector-leading well-being programme administered by professional care staff undergoing continuous training to maintain excellence at Hawthorns Aldridge.

The proactive care approach emphasises support for independence and mobility within an active and enjoyable lifestyle. Conveniently situated near local amenities and adjacent to Croft Park, the Hawthorns care home in Aldridge is easily accessible.

The home accommodates couples and companions and allows them to continue their care journey together and create new memories. The Hawthorns Aldridge Care Home culinary team, led by the Head Chef, prepares delicious meals daily. The focus is on a nutritional and varied menu catering to various tastes.

Luxurious features at the Aldridge care home extend beyond, encompassing a cinema room, therapy room, hair salon, physiotherapist, beautifully maintained gardens, and a stunning rooftop garden — a charming space for activities like bowls or quiet moments with friends and family. The on-site residents' shop ensures convenient access to essentials.

Respite care is also available at The Hawthorns, an ideal option for short term care.

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Care Provided by Hawthorns Aldridge - Avery Healthcare

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Amanda Haynes (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (74)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Hawthorns Aldridge - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,500
  • (these prices are only a guideline, please contact Hawthorns Aldridge - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Hawthorns Aldridge - Avery Healthcare Reviews (128)

Total of 128, showing 121-128
9.8

Hawthorns Aldridge - Avery Healthcare has a Review Score of 9.8 (9.761) out of 10, based on 41 reviews in the last 2 years. Over all time Hawthorns Aldridge - Avery Healthcare has 128 reviews.

Overall Experience

  • 98
  • 26
  • 1
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  • 2

Date Published

128
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Review from Suzzanne H (Private Carer of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and very helpful.
Food is top quality. If there is nothing on the menu you like you just let the chef know and they're more than obliging to sort another meal to your liking.
They have good outings every week.
The activists are very good.
The carers are very good
and very caring.
Rooms are cleaned every week and more if needed.
Anything you want The Hawthorns will sort it out.

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Review from Barbara H (Resident) published on 29 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like living here I've made new friends; we all get on alright together. The staff are marvellous and have been very good and helpful. I'm happy that I made my choice to live here as I have no living relatives and was lonely in my flat.

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Review from Jenny B (Daughter of Resident) published on 24 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hawthorns Aldridge is exactly the kind of establishment that my mother and her family were looking for when we found it a year ago.
The Hawthorns Aldridge offers support and bespoke care when necessary in excellent surroundings while enabling independence and acknowledging residents as individuals.
Staff have worked hard to establish a sense of community within the residence while endeavouring to become a positive contributing part of the wider community in Hawthorns Aldridge and beyond.


Facilities and standard of decor are outstanding but is the people as well as the place that have combined to make my mother now feel The Hawthorns Aldridge is her home.


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Review from Ann B (Daughter of Resident) published on 28 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hawthorns is a wonderful environment for my mother at this stage in her life. The staff are very caring and always seem to be happy.
The foodiIs first class and the rooms are spacious and beautifully decorated. The resident maintains a feeling of independence whilst at the same time being well
cared for. We could not have found a better home for my mother.

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Review from Irene W (Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff.

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Review from Owen C (Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a happy and relaxing stay of one week at The Hawthorns Aldridge. All of the staff were warm and welcoming and always greeted me with a smile and a hello. I had a lot of freedom to come and go whenever and wherever I pleased.

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Review from Roy H (Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food excellent. Staff all outstanding. Transport, heating, advice, laundry all of an exceptionally high standard.

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Review from Irene (Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent just over 4 weeks at The Hawthorns Aldridge retirement home. I enjoyed it very much. All the staff were very helpful and friendly. My apartment was very comfortable. The furniture supplied for my use was much appreciated I thought the whole home was furnished beautifully. There were plenty of
outings and different classes to attend to have a go at something not normally done. I feel the home is situated in a good position with easy access to local amenities.

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Hawthorns Aldridge - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Hawthorns Aldridge - Avery Healthcare is calculated as follows: ( (377 Excellents x 5) + (81 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 473 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hawthorns Aldridge - Avery Healthcare is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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