The Lakes Care Centre

Spine Road East, South Cerney, Cirencester GL7 5TL
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9.8 64 Reviews
  • The Lakes Care Centre, Cirencester
The Lakes Care Centre is a welcoming, all-inclusive care home set in a breath-taking location, surrounded by nature and scenic views. Residents enjoy bright, spacious interiors with views of landscaped gardens and the nearby Cotswold Water Park. The home provides compassionate, person-centred care for up to 64 residents, including residential, dementia, respite, and day care services.

At The Lakes Care Centre, every resident benefits from an all-inclusive package, ensuring peace of mind for both residents and their families, knowing all their needs are met.
This comprehensive package includes: personal care, luxurious en-suite bedrooms, access to a private dining room, a hairdresser/barber, a variety of engaging activities, regular outings, gym facilities (including all classes), a bistro, meals prepared by expert chefs, tasty snacks, unlimited drinks (including alcoholic), laundry services, chiropody, and newspapers/magazines.

There are comfortable lounges to unwind in, as well as secure terraces perfect for enjoying sunny days. Daily social activities are organised for entertainment. For those seeking more privacy, each spacious bed-sitting room comes with en-suite ‘wet room’ shower facilities, offering a tranquil retreat.

The Lakes Care Centre is nestled in an area of outstanding natural beauty, with access to nearby cafes, restaurants, and the renowned Cotswold Water Park, home to 180 lakes and a wide range of activities.

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Care Provided by The Lakes Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nicola Millar (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for The Lakes Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,595
    • Self-Funded Residential Dementia Care £1,595 – £1,680
    • RESPITE Self-Funded Residential Care £1,600 – £1,720
    • RESPITE Self-Funded Residential Dementia Care £1,720 – £1,810

  • Every resident at The Lakes Care Centre is provided with an all-inclusive package. This means residents and their loved ones can relax knowing that everything they need is taken care of.
    The all-inclusive package includes: all personal care, luxury en-suite bedrooms, private dining room access, hairdressers/barbers, an exciting programme of activities, regular trips/excursions, gym (including all classes), bistro, delicious meals prepared by the home’s chefs, a range of delicious snacks, all drinks (including alcoholic), laundry, chiropody and newspapers/magazines.



  • (these prices are only a guideline, please contact The Lakes Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Lakes Care Centre Reviews (64)

Total of 64, showing 61-64
9.8

The Lakes Care Centre has a Review Score of 9.8 (9.812) out of 10, based on 16 reviews in the last 2 years. Over all time The Lakes Care Centre has 64 reviews.

Overall Experience

  • 53
  • 10
  • 0
  • 0
  • 1

Date Published

64
4
7
16
48

Review from Olivia J (Granddaughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been really happy in this care home. It was her first experience of being in a care centre which she was a little apprehensive about. However, all the staff were really welcoming and reassuring which has really made her time in the centre an enjoyable one.

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Review from Mary C (Wife of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The house is an attractive new building - the interior is well designed with very wide, homely passages and light colourful sitting rooms, as well as comfortable bedrooms for each resident - these are ensuite and also with all necessary furnishings. The carers/nurses could not be more welcoming to visitors
and attentive to the residents. The chef provides excellent home cooked meals and snacks.


It was hard to take my husband from home, but due to his age/dementia/mobility problems and lack of home carers, there was no option. However, it has proved a happy place with plenty of laughter - our children have visited and think it's amazing.


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Review from Jonathan J (Grandson of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny has been very happy since arriving at The Lakes Care Centre and has made plenty of new friends.

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Review from Graham H (Husband of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a new care home which opened early March '17. My wife was one of the first residents. The home has a welcoming atmosphere. All the staff are very friendly and helpful. The design allows the residents to move about freely without being crowded. Corridors are wide, lounges comfortable. Individual
rooms have en suite facilities with plenty of storage. The chef presents a varied and enjoyable menu. Snacks and drinks always available.

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Current Review Score: 9.8 (9.812)

Overview of Review Score

The Review Score of 9.8 (9.812) out of 10 for The Lakes Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.812 for The Lakes Care Centre is calculated as follows: ( (159 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 191 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lakes Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Fiona

Fiona Boxall

Job Title: Deputy Home Manager

Joined: 2024

Fiona has been Deputy Manager at The Lakes Care Centre since February 2024. Prior to this, Fiona spent time nearly 5 years working as a Bursar at another OSJCT care home, Millbrook Lodge, in Brockworth.


“No two days are ever the same at The Lakes. I am very fortunate to have the opportunity to interact with our wonderful residents and their families” Fiona said.


When asked what her favourite memory was from her time at The Lakes, Fiona reflected on one of these many opportunities she had to interact with a resident and their loved one.


“The Lakes were taking part in a baking competition, and I was lucky enough to transport one of our keen baking residents and his family to the grand finale in Bath. This resident was from a farming background, and it was an absolute pleasure to see the look on his face as we drove around the countryside and told tales of his farming days.”


In her spare time away from The Lakes, Fiona enjoys travelling, trips to the movies and theatre, as well as spending as much time with her loving family as possible.