The Lodge at Burcot Grange

23 Greenhill, Burcot, Blackwell, Bromsgrove B60 1BJ
Submit a Review
9.9 85 Reviews
The Lodge at Burcot Grange Care Home is situated in the rural village of Blackwell, supporting residents living with dementia. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot to watch the world go by or have a drink with friends or loved ones, there is a place for every occasion.

The care team at the home offer personalised and high quality support services. Every resident is treated with respect and dignity and seen as an individual. With a wealth of experience and regular training, they are able to cater for a wide range of needs and requirements, offering the care and support to empower residents to live a happy and fulfilled life.

To find out more about this luxury care home, please contact the team.
... Read more
Show The Lodge at Burcot Grange on the Map

Care Provided by The Lodge at Burcot Grange

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Osborne (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for The Lodge at Burcot Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,830
    • RESPITE Self-Funded Residential Dementia Care from £1,930

  • Fees are dependent on a pre-admission assessment and room.
  • (these prices are only a guideline, please contact The Lodge at Burcot Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Parking

  • Full car park on site


The Lodge at Burcot Grange Reviews (85)

Total of 85, showing 81-85
9.9

The Lodge at Burcot Grange has a Review Score of 9.9 (9.889) out of 10, based on 19 reviews in the last 2 years. Over all time The Lodge at Burcot Grange has 85 reviews.

Overall Experience

  • 82
  • 2
  • 1
  • 0
  • 0

Date Published

85
1
5
19
66

Review from S F (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for this retirement home.
The staff go above and beyond their duties to ensure that not only residents are well cared for but relatives are made to feel welcome.
As a family, it is very reassuring to know that our father is being well cared for in such nice surroundings.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate M (Granddaughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautifully presented care home thoughtfully planned and decorated. Residents communal areas are welcoming and cosy. Residents treated with respect and warmth and visitors treated like paying guests. Was very worried where my grandad would have to stay but I have no worries here plus he likes it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon D (Daughter-in-law of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law stayed at The Lodge at Burcot Grange in January 2018 whilst my husband and I had a well-deserved break in Dubai. From the moment you enter The Lodge you are welcomed by the friendly staff and offered tea/coffee, biscuits. They offer excellent facilities, activities, etc. My dad has
had dementia for 3 years and The Lodge provide excellent care. He also attends Tuesdays and Thursdays in the week 10-5 to give me a break, as I am the main carer 24/7. I can't recommend The Lodge any higher. It's been a God send.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill R (Friend of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first visit and we were very impressed with all aspects of the care provided. The Lodge was spotlessly clean, the staff were all very professional, kind and caring. Their interaction with the residents was a pleasure to see - we came away with the knowledge that our friend was really well
cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clare A (Wife of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been treated with kindness and understanding since he went to The Lodge. An effort has been made to know how to deal with him and keep him happy.
It is very comfortable and the rooms are large. A sense of community is there, with everyone joining in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for The Lodge at Burcot Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for The Lodge at Burcot Grange is calculated as follows: ( (205 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 225 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Lodge at Burcot Grange is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Top 20 Mid-size Care Home Groups 2025

Recipient: Berkley Care Group

Date: Friday 31 Jan 2025 More details

Top 20 Mid-size Care Home Groups 2024

Recipient: Berkley Care Group

Date: Wednesday 31 Jan 2024 More details

Top 20 Mid-size Care Home Groups 2023

Recipient: Berkley Care Group

Date: Tuesday 28 Feb 2023 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Victoria

Victoria Osborne

Job Title: General Manager

Joined: 2017

I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I believe Burcot provides a home from home to enable residents to feel comfortable with their surroundings. I love the fact that every day is different, with a new challenge to be met in the most open and professional manner.

I believe that the team and I go the extra mile for the residents and relatives to make them feel part of the ‘Burcot’ family.

I take time to get to know all our residents and for us to share our life experiences with each other. I took time out on my wedding day to pop in, so that the residents could see my dress and share part of my special day.

My experience

I have 17 years’ experience here at Burcot Grange, working through all the different departments from Administration, to Housekeeping, to Kitchen and then to Care. I am a qualified adult nurse, I have gained my Registered Manager’s award and I have completed the Leadership in Management programme.

About me

I live in the village only a minute’s drive from Burcot Grange with my husband and our one-year-old son Charlie. It’s a beautiful place to live with a very close community. In my spare time, I enjoy dining out with friends, pampering myself at spas and going on countryside walks with my family.

My grandfather, George, worked at Burcot Grange as a gardener in 1935 when it was a private home owned by Mr and Mrs Rushbrooke. In 1937 the Rushbrookes made the magnanimous gesture of giving Burcot Grange to Birmingham Eye Hospital, where my grandmother worked as a nurse. Burcot Grange was where my grandparents first met in 1938 and went on to marry, so Burcot Grange has played a huge part in my families lives and will continue to play a big part in my life too.

... Read more
Caroline

Caroline Morgan

Job Title: Deputy Manager

Joined: 2019

What I do:
I am the Deputy Manager at Burcot Lodge. My main focus is to ensure an extremely high standard of care is provided at all times. I oversee and support the care team.
I am very passionate about Burcot Lodge and have enjoyed seeing it grow over the last few years into the successful home it is today.

My experience:
I have worked in the Care Sector for many years and have a real passion for Dementia Care.
I have previously worked as a Senior Carer, Team Leader, Deputy Manager, and Care Manager for a Homecare Company.
These roles have all taught me invaluable lessons and given me a great depth of knowledge.

About me:
I grew up in Co Donegal Ireland and moved to England in 2009.
I live locally to Burcot with my Husband Steve, My two children, Oisin & Abigail, and Ozzy the dog.
In my spare time, you will find me at various clubs with the children, walking the dog, and enjoying meals with my friends and family.

... Read more
Toma

Toma Kennedy

Job Title: Receptionist

What I do:
I provide a high-quality reception service to all visitors to the Lodge. I also help the Home Administrator with a variety of tasks, including HR, Payroll and Finances.
I have been at the Lodge from the opening in December 2017 and look forward to being part of its growth and success.

My experience:
I have a diverse administrative background across a range of work sectors. I speak 3 languages and have been a Freelance Interpreter providing a face to face consecutive interpreting services for HMRC, DWP, HM Prisons, NHS, National Probation Services, Police and other government agencies.

About me:
I am a busy working mum of 2 children and treasure my spare time with my family. I like keeping active and going outdoors. Being married to a keen walker, I quickly fell in love with the English countryside.

... Read more
Kiran

Kiran Chaggar-Smith

Job Title: Home Admissions Advisor

Joined: 2018

What I Do:
The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most families and friends when choosing the right care home. I take time to understand why we are looking for a care home and to find out about the person, what they are like and their history, where they came from. It’s so interesting to hear about people and what they have gone through in their lives. I also go through managing the assessments with our teams and the paperwork before I hand them over to our amazing care team and your new family.
I also look after the marketing for the home, arrange events and network within the local community.

My Experience:
I came into care by accident back in 2015, however, it’s the best thing that has happened. I love being in care. Although I’m not directly supporting our residents with their care needs, I can do other things like having a coffee and a chat supporting a resident with a bit of shopping or going for a walk within our beautiful grounds.

About Me:
I love life and am always meeting family and friends when I can. They are my everything, I am very grateful for the family I was born into. I love to travel as much as I can and aim for at least 5 holidays a year. My husband and I have Bella, who I call a puppy but she is a rather large husky!

... Read more
Karen

Karen Firth

Job Title: Hospitality Services Manager

Joined: 2018

What I do
I am the Hospitality Services Manager. My main role is to lead the Catering and Housekeeping teams. I am passionate about high quality food and service and, with the support of the Head Chefs along with feedback from our residents, we strive to create a five-star dining experience that exceeds our residents’ expectations. Using only the freshest ingredients we create menus which are both homemade and nutritious. I work closely with the Head of Housekeeping to ensure a high standard of cleanliness. We work hard together to uphold high infection control measures.
My experience
I started my journey at Westminster Catering College in London, and then spent the next 28 years working for various 4 and 5 star Hotels in London, Manchester, and Worcestershire working both front and back of house. Through these opportunities, I gained a wealth of experience in cooking, food service, and housekeeping. This is my first care home position and have been part of the Burcot family since 2018; I love the interaction with the residents and the challenge of providing a service that can really make a difference to their wellbeing and happiness of all at Burcot.
About me
Family is important to me; I love spending as much time as I can with them. I also love my horses and being outside. With the time I have left in my day, I am currently learning Spanish (with a glass of Rioja on the side to get the full experience, of course).

... Read more
Adam

Adam Antepli

Job Title: Head Chef

Joined: 2021

What l do:
As a head Chef at Burcot Lodge l is responsible for overseeing the day-to-day running of the Kitchen and delivering the highest possible service to our Residents and their Relatives.

I visit our Residents regularly to make sure they are getting everything they need, and we are providing them with any special needs they may have, discuss any likes and dislikes and create a menu around them to meet their needs.

I am also responsible for the team who work with me and their learning and development.

My experience:
I started working in care homes as a chef in 2002 and have gained an enormous amount of knowledge and experience. l love my job because l love my residents l understand the importance of food to our residents to live well today and thrive tomorrow.

About me:
I love cooking outside of work too.
In my spare time, I love building, repairing and upgrading high-end gaming computers. l love going on holidays with my family, meeting new people and making new friends. I also love animals. We have 2 cats a rabbit and a fish tank at home.

... Read more
Adam

Adam Bristoll

Job Title: Maintenance Manager

Joined: 2021

What I do:
I am the Maintenance Manager at Burcot Lodge, I am responsible for maintaining a safe and secure environment for all of our residents, team members and visitors.
I feel privileged to be part of a team that has very high standards and a team that is incredibly passionate, friendly, fun and welcoming. I joined the team in 2021.

My experience:
For the last 14 years I’ve worked in a family-run business fitting kitchens and bathrooms, this taught me my carpentry and joinery as well as plumbing, tiling and many other skills. These will be valuable attributes in the smooth running of the home. Prior to this, I worked as a manager in a catering role where I was responsible for the staffing, standards and health and safety of the kitchen.
I’ve always been a caring person and love working with like-minded carers & managers. I also love being with the residents and find this a rewarding part of my role.

About me:
Recently I started up my old hobby of running to keep fit. When I was 18 I ran both Birmingham and London Marathons in under 3 hours each. I’ve enjoyed playing pool for many years, playing for a local team, league and county.
My family is very important to me and I enjoy spending quality time with my wife two children and dog Bella. We enjoy weekends away in our caravan.

... Read more
Julie

Julie Hogan

Job Title: Activities Lead

Joined: 2019

What I Do:
I am the Activities Lead at Burcot Lodge, I am privileged to lead our activities team. The team and I plan all the activities across the home. We make sure that there is a wide variety of activities to suit all resident's needs by making sure we know all our residents and their families well. Throughout the week we ensure there are activities that stimulate the mind, body and soul including poetry classes, Knit and Natter groups, Zing Exercise Classes, Film Nights, Themed days, Parties, Religious Services, Pet Therapy, Outings and trips to numerous places, Crafts, Cooking and relaxation/mindfulness sessions to name a few.
I, and the team, believe in a ‘can do’ approach so if we can make something happen, we will. Along with all the other wonderful teams at the Lodge, we all work together to provide a loving, exciting and homely place that our residents enjoy calling home.

My Experience:
I started out many moons ago as a Nursery Nurse, after this I then became a Special Support Assistant in a local school for a child with Down Syndrome and Autism. During this time, I learnt the importance of individuality and knowing the holistic needs of children. This has really helped me in my current role of developing a varied and person-centred activities programme.
After my years as a Support Assistant, I then trained as a Primary School Teacher through University. Once qualified, I worked at a school in Solihull for 6 years. During this time my Mum was diagnosed with Vascular Dementia and Alzheimer’s. This was a turning point in my life. I then gave up my full-time teaching job to spend more time with her as a daughter and carer.
The challenges that my Mum and I faced throughout her illness are what has led me to my career in Elderly Dementia Care. Having had my Mum living with Dementia this has given me an empathetic approach whilst having a great insight into how this can affect residents and their loved ones.
I only accept the best and always think ‘Would this be good enough for my Mum?’

About Me:
I live locally in Burcot and have done so for many years. I have a wonderful family down south in (hopefully) Sunny Devon and Cornwall, which means I have some lovely breaks by the seaside. One of my favourite things to do is walk on the beach and coastal paths.
When I’m at home I enjoy reading, gardening, and entertaining friends as well as visiting National Trust houses & gardens.

... Read more