The Village Nursing Home

190 Commonside, Brierley Hill DY5 4AA
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9.8 35 Reviews
  • The Village Nursing Home, Brierley Hill
The Village nursing home is a modern, purpose-built home providing residential and nursing care to up to 90 people with a variety of needs.

Set in a residential area of Bromley, West Midlands, the home is close to local amenities and beauty spots. There is a bus stop right outside where the Number 2 bus goes directly into Dudley town centre.

Each bedroom is single and has en-suite facilities, residents can also relax and socialise in communal areas.

Care plans are tailored to the individual and all dietary requirements can be catered for.

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Care Provided by The Village Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Huntington's Disease
  • Korsakoff Syndrome
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Kerry Jackson (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (90)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Village Nursing Home Reviews (35)

Total of 35, showing 1-20
9.8

The Village Nursing Home has a Review Score of 9.8 (9.771) out of 10, based on 29 reviews in the last 2 years. Over all time The Village Nursing Home has 35 reviews.

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Review from Clive C (Nephew of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle passed away at The Village on 8th December. He was passed from pillar to post by hospitals and care homes, but we are so grateful that his final resting place was with you. You eased his pain and treated him with humanity. He died peacefully in a caring environment. Your staff are fantastic
and we are grateful beyond words. You gave him back his dignity. Thank you so much.

Reply from Kerry Jackson, Registered Manager at The Village Nursing Home

We at The Village are proud to do what we do! But are privileged to meet and work with the residents and families we meet along the way. It was our honour to support you all within the process and work with you to have a good care home experience and to see we were much more than a home we are all a family.


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Review from Sue G (Niece of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was moved here with other homes not being able to cope. We have found nothing but friendliness and care.

Reply from Kerry Jackson, Kerry Jackson at The Village Nursing Home

Thank you for your review, best wishes from the Village team.


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Review from A D (Granddaughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our first experience with the home, we were very impressed with the standard of care, cleanliness and kindness shown both to our relatives and all family. Nothing was too much trouble.
Nan's care was second to none when asked she was attended to promptly.
We would like to thank you all for your
support during the short time she was in your care.

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Review from Wayne P (Next of Kin) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have frequently visited the home on multiple times per week for a few years now and I can honestly say from the moment you walk through the door the place is welcoming and a happy vibe greets you. The management staff are magnificent and the staff are always there if you need them. Staff are well
trained and you can tell that their main aim is to ensure residents are clean, happy and well looked after. I would recommend anyone who has negative comments about this place should really take a look at other care homes to recognise just how good The Village Nursing Home really is. I have visited many but none compare to this for care, kindness, and cleanliness. And very knowledgeable staff and management. Well done.

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Review from Karen B (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at The Village is absolutely fantastic. The staff cares for residents with professionalism, understanding, dignity, care, and love. We cannot praise the staff highly enough, they are kind, and compassionate and listen to the resident's needs with lots of reassurance, hugs, and care. The overall
experience from management, food, facilities, security, cleanliness, etc is so impressive, second to none. The genuine care is also extended to residents' loved ones, everyone is looked after at The Village and you have our sincere gratitude.

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Review from Jane H (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way my Mom is cared for in the village.
All the staff are so kind and caring. I am always kept very well informed regarding my Mom's care. The office staff are always warm and welcoming when I visit.

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Review from Jill C (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that The Village Nursing Home cares for my Mom very well. She is very happy and settled here. There is always a very warm welcome from all the office staff. They are always very helpful and well-informed and go above and beyond to make everything run smoothly. The care staff are always friendly
and very caring and I am well informed about everything that involves Mom's care. All staff are super efficient and communication is excellent!

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Review from Clive M (Brother of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with the way our sister is cared for, she always looks clean and dressed smart. All the staff are wonderful and helpful in every way. If we do have any issues they are sorted out very quickly and professionally.

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Review from Shaun C (Son of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff friendly and welcoming. Nothing no trouble at all.

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Review from Heather C (Wife of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about The Village Care Home is excellent. The care and compassion shown to resident and family is second to none.

Reply from Kerry Jackson, Operations director and registered manager at The Village Nursing Home

Thank you for your very positive feedback, it's very much appreciated by all.


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Review from M G (Sister-in-law of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my brother-in-law he appears to be well looked after.

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Review from E F (Wife of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very well-managed care home. The standard of care and consideration to both residents and visitors/relatives is excellent. Nursing staff and carers are very supportive and informative. All staff are friendly, approachable and always polite.

Reply from Kerry Jackson, Operations director and manager at The Village Nursing Home

Thank you for making our day! What a lovely review. Regards


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Review from Jean P (Sister of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say you are all very polite, very kind, welcoming always, can't do enough for you, if you need help with anything, if you have to telephone they always speak very nicely and are helpful and always find it very easy to oblige in any way they can to sort you out.

Reply from Kerry Jackson, Operations director at The Village Nursing Home

Thank you you're very kind and we love seeing you


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Review from L W (Son of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at the care home are lovely and very caring. You can tell the residents are well looked after and made to feel at home.

Reply from Kerry Jackson, Operations Director at The Village Nursing Home

Thank you it's a privilege to do the job we do and take pride every day. But it's easy with residents like Dad.


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Review from B O (Sister of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we arrive at The Village we are always greeted with a smile and we are escorted onto the lift up to floor 2 where the nurses fetch my sister and we either go to her room or a quiet room. The nurses are always helpful and the rooms are nice, clean and tidy. Also, my sister is clean and dressed tidy
and appears to be very happy here, which makes us happy! So thanks to all the nurses and admin staff for looking after her so well.

Reply from Kerry Jackson, Registered manager at The Village Nursing Home

Thank you for your kind words as always it's a pleasure, regards.


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Review from Michele M (Daughter of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in The Village now for just over a year. She is well looked after and the staff treat her with dignity, respect and importantly affection. She is kept clean as is the home itself. When we visit we are made to feel welcome by all staff.

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Review from E D (Daughter of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been in The Village Nursing Home for over 12 months. Have found them to be very professional and caring. They met all her needs which are quite demanding and keep her clean and tidy. In a previous care home she was in she had constant infections due to lack of bathing.

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Review from K C (Daughter of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been in 'The Village' for just under a fortnight but she seems very settled. All the staff seem very friendly and approachable.

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Review from Eileen W (Wife of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was there just twelve months before he passed away and he and the family were treated in the most respectable manner, could not have wished for better care from all the staff on the Maples unit. I visited my husband most days, spent a lot of time there and I was treated with respect. All
the staff was very pleasant and always helpful and also very hard working. I have missed going to the home and seeing other residents and all staff, I wish to say a very big thank you to management and all staff, thank you again.

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Review from M C (Son of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was previously in a home where his needs were not being met and in all honesty my family feared the worst for him. Having him at The Village Nursing Home has given him a new lease of life. He is cared for and looked after on a different level. In short, our family couldn't be happier to have
him here.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for The Village Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for The Village Nursing Home is calculated as follows: ( (263 Excellents x 5) + (78 Goods x 4) ) ÷ 341 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Village Nursing Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Village Nursing Home

What types of Care is The Village Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Village Nursing Home provide?

End of Life Care is an additional type of care provided.

How many Rooms does The Village Nursing Home have?

There are 90 Single Rooms.

What are the Facilities & Services at The Village Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Village Nursing Home to the centre of Brierley Hill?

1.0 mile(s) as the crow flies, distance by road may be significantly further.