The Wharf Care Home

Hello, my name is Hannah and I am the newly appointed Home Manager at The Wharf Care Home.

I have a wide variety of background nursing, including medical HDU, Urology and Domicillary Nurse Manager.

I have 2 adult children and a husband and I enjoy knitting, gardening and crotcheting.

Carmen recently joined us at The Wharf as our Deputy Manager, bringing along 15 years of nursing experience!. Carmen's specialist background was as a Mental Health Nurse, with a real passion for those living with dementia. Prior to this Carmen had been a restaurant manager in London for the ever-popular TGIs, there will be some fun stories to share on those days for sure!. Carmen is our warm, gentle but bubbly born and bred Yorkshire lass who always brings a sense of calm and soothing to the team. Always smiling and always willing to go above and beyond to support us all here at The Wharf.

Debs joined us here at The Wharf in April of this year as our Business Administrator, bringing an abundance of experience from working within the private and public sectors such as the NHS. In 2015 Debs made the transition into working within the health and social care sector holding various roles as a Business Administrator, HR and recruitment specialist. During her spare time holidaying, relaxing with friends and family is always high on the agenda for this social butterfly. A keen tennis player and equestrienne, a lady that's full of sophistication but is so much fun has been welcomed with open arms to our team.

Sandra qualified as a nurse in 1984 and commenced her roles within the care sector some 20 years ago!. We are incredibly fortunate to have Sandra's wealth of knowledge and experience that has been accrued over the years, a font of knowledge for the team here at The Wharf. Sandra absolutely adores family time, this is her source of contentment and happiness, in addition to eating out and a glass of wine!. Sandra can often be seen waving to the grandkids from the balcony on our third floor and has previously involved the children in our community projects with KEMP Hospice. A real team player and an integral part of our Team Wharf.

I have recently joined the Wharf Care home in Stourport- on- Severn in August 2020, bringing along 11 years experience in housekeeping. My role is to ensure the home is meticulously clean, tidy and looking it's very best at all times. I am very proud of our home and the work that we put in to making it such a lovely place for our residents to call their home.

After only being here a short while I feel that it's a very welcoming, warm, friendly and such a beautiful home. The staff are very helpful, friendly and always willing to help if needed, we have a superb team that are a joy to be around.

Hello, my name is Beth, I'm a full time receptionist at The Wharf joining in 2018. I will be your first point of contact and will always greet you with a welcoming smile. I will always be here willing to help you with any matters that arise and will ensure that you requirements are dealt with efficiently. I left sixth form with 3 A's in health and social care and was delighted to commence my role at The Wharf. I feel very privileged to be a part of this wonderful team and love building relationships with those living with us and their loved ones whilst ensuring that their stay at the Wharf is always full of pleasure. Outside of my role I enjoy making memories with my friends and family, going to the gym, concerts and shopping, I'm a social butterfly for sure and very much a people person. I very much hope we get to meet very soon.

I joined the Wharf in January 2022. As Hospitality Services Manager it is my responsibility to supervise and oversee the hospitality team to ensure the highest level of service and standards with an emphasis on hospitality and guest services. Ensuring that restaurants are presented to the highest standard and the service provided is to a five-star standard whilst working closely with the chef and kitchen team to achieve this. To ensure people moving into the home receive a seamless transition into their new environment, whilst seeking to offer additional services that the home can offer to support this

I have 17 years of experience in Hospitality, I have previously worked as Head chef for multiple companies and also had the privilege to be part of a training team to deliver high standards of cookery and service to employees within a large successful restaurant brand
I have qualification level 3 in Professional food and beverage service and professional cookery. I have also trained in silver service with my years in hospitality

At home I have 4 daughters, so the work doesn’t stop when I leave, I enjoy days out with family and the occasional trip to the local fishing pool when I have time. I played rugby in the earlier days of my life but instead of playing I now enjoy a cold beer with friends and watch it on the television.

My goal here at the Wharf is to ensure I give 110%, to create a superior environment through the provision of excellent, quality customer service, thus making each day for our residents and loved ones a day to enjoy and look forward to!.