The White House Residential Care Home

18 Croston Road, Garston, Preston PR3 1EN
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8.3 1 Review
  • The White House Residential Care Home, Preston
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Care Provided by The White House Residential Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 16 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Good to Know

  • Owner
  • Nova Care (Residential) Ltd
  • Person in charge
  • Joanne Davies (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (16)

Facilities

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The White House Residential Care Home Reviews (1)

8.3

The White House Residential Care Home has a Review Score of 8.3 (8.313) out of 10, based on 1 reviews in the last 2 years. Over all time The White House Residential Care Home has 1 review.

Overall Experience

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Date Published

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Review from Sandra J (Wife of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The White House reopened at the beginning of April and my husband
joined at the end of April. The premises are lovely, bright and clean. The rooms are well-equipped and comfortable. The food according to my husband is great.
The main reason for this review is the staff, they are amazing. They run
the home as a family home and nothing is too much trouble. They are kind, understanding and have a very relaxed way of dealing with all the problems and are very good at what they do.
They care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.3 (8.313)

Overview of Review Score

The Review Score of 8.3 (8.313) out of 10 for The White House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The White House Residential Care Home is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.313 Points relating to the number of positive Reviews for The White House Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 1 Positive Reviews ÷ 3.2 = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The White House Residential Care Home

What types of Care is The White House Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The White House Residential Care Home have?

There are 16 Single Rooms.

How far is The White House Residential Care Home to the centre of Preston?

10.1 mile(s) as the crow flies, distance by road may be significantly further.