The Willows

Broad Lane, Rochdale OL16 4PP
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5 Reviews
  • The Willows, Rochdale
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Care Provided by The Willows

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 22 Service Users
  • NHS Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • GP Care Services Ltd
  • Person in charge
  • Gail Whitehead (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (20)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1968
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for The Willows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,350

  • Our fees are charged according to assessment of care needs. We are a specialist dementia provider and can care for those with very complex dementia needs. However, we are not nursing.
    Our fees include a private room, staff skilled in complex dementia care and behaviours, all meals and drinks.
  • (these prices are only a guideline, please contact The Willows to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The Willows has a dedicated car park for all visitors.


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The Willows Reviews (5)

Over all time The Willows has 5 reviews.

Overall Experience

  • 5
  • 0
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  • 0
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Date Published

5
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5

Review from Liz B (Wife of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a service user for over two years now. He’s happy and kept busy and stimulated. He’s always happy to go to respite stays and he is so well looked after. I have always had full and frank discussions with the staff, at all levels and can leave him there confident that he is properly
cared for. More than that, I am cared for too - my well-being is taken as seriously as his.

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Review from Judith T (Daughter of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Willows are amazing they really do care for and about the clients, plus they care about the relatives of the clients. If you are having any issues there is always someone to talk to or help or they can put you in touch with very helpful people. They can recommend certain treatments
for carers through the Altzheimers Society. I for one cannot speak highly enough of them. My Mum goes three times a week, she loves it, if we could afford more then we would send her every day. She's a changed person totally.

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Review from Jill H (Day Care) published on 21 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is not only magic but a lifesaver for carers. My mum goes to the daycare as she has dementia. They treat her with respect and they are so supportive. She is always smiling and happy when I collect her. The staff are super nice and have the patience of saints. I love how they post on social
media to let you see what they get up to. Lots of activities to keep the service users busy. Hands down the best care.

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Review from N H (Wife of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Willows has become a lifesaver for both my husband and I. I no longer feel alone now I know that there is a wonderful place for both my husband I to come to. The comfort days are a wonderful break for me. I know that my husband is very well cared for. The entertainment provided for both my husband
on his comfort days and both of us is excellent.

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Review from Adele H (Daughter of Resident) published on 24 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, whilst on daycare and respite, was treated with dignity and respect. The staff are truly amazing and go out of their way to assist and help with any problems or worries. My father enjoyed his time at The Willows and told me the meals are amazing.
Thank you to everyone at The Willows, I
truly appreciated being able to leave my precious father with you knowing he was getting the best possible care.

Reply from Julie Saville, Registered Manager at The Willows

Thank you so much for taking the time to post your experience of The Willows dementia hub. Your feedback is very important to us and we are thrilled to hear the service met your expectations in such a special way. Hope to see you again in the future.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about The Willows

What types of Care is The Willows registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Willows provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does The Willows have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Willows?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Willows to the centre of Rochdale?

1.4 mile(s) as the crow flies, distance by road may be significantly further.