Thorpe Wood Care Home

Earlham Road, Peterborough PE3 6TN
Submit a Review
10 27 Reviews
  • Thorpe Wood Care Home, Peterborough

Care Provided by Thorpe Wood Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 50 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jennifer Mercader (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Thorpe Wood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,080
    • Self-Funded Nursing Care from £1,310
  • (these prices are only a guideline, please contact Thorpe Wood Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 27, showing 21-27
10

Thorpe Wood Care Home has a Review Score of 10 (9.966) out of 10, based on 10 reviews in the last 2 years. Over all time Thorpe Wood Care Home has 27 reviews.

Overall Experience

  • 26
  • 1
  • 0
  • 0
  • 0

Date Published

27
1
1
10
17
Overall Experience  Overall Experience 5.0 out of 5

My experiences of the care provided span over an eight months period from March 2019 to date. Over this time, I have seen a small turnover of staff, those carers who don't make the grade, don't last long at Thorpe Wood. The standards required here are very high, as they should be in any care home. I
have got to know many of the staff and I am always thankful that they provide the best possible care. My lovely mother-in-law is as happy as she ever will be, now that she can no longer stay in her own home.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your thoughtful review; it is much appreciated when relatives take the time to submit a review.
We recognise that quality care is about having the right team in place to support our residents, and for this reason, we ensure that all our staff are trained and committed to providing a quality level of care.
I will pass on to the team your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My experience with Thorpe Wood was absolutely amazing! I cannot find fault with anything at all. The manager, secretary, carers, chef and activities lady were all really, really lovely! They supported my mum and me during my mum's transition from being at home to being in a home! It's just sad that
my mum's care needs have altered and now requires nursing care so she has now been moved.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for taking the time to send such a lovely review.
All the team are focused on providing a home for the residents and support to the family.
I will pass on to the team your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

It is not a care home, it is a home that cares.
Wonderful staff, see to his every need, Dad is thriving there.
We have complete confidence in their ability in looking after Dad.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
Our approach is to provide a homely environment in which our residents live with the support they require to live a fulfilling life.
I will pass on to the team your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am really impressed by the care my husband is receiving in Thorpe Wood. The building is extremely well designed with a very well tended and interesting garden which all the residents seem to enjoy. The carers themselves are extraordinarily kind, thoughtful and always on hand to give help. The meals
are varied and interesting with a choice of dining area. All in all, I cannot find anything to criticise.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by the care my sister is receiving, the staff are very friendly and caring both to the residents and their families. My sister loves the beautifully designed garden especially all the animals. Although the home is newly built it has a lovely homely feeling.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
The 'zoo' in the garden is proving popular with residents and visitors.
I will pass on to the team your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We are so glad to have moved our mother to Thorpe Wood care home. It offers the sort of welcome and comfort you would expect in a five star 'all inclusive' hotel. Every aspect of care has been carefully addressed and I honestly cannot find anything to fault. I am an experienced nurse with a considerable
number of jobs looking after the needs and integrity of elderly people. It is such a happy team with experienced activity co-ordinators and a lovely atmosphere and beautiful south facing garden.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Many thanks for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Thorpe Wood in February, my father has settled in very quickly.
This is due to the kindness and exceptionally good care given by the staff and led well by the home manager.
The facilities are excellent, the food very good, the home has a lovely friendly atmosphere with lots of activities
provided.
I am delighted with how happy and content my father is.
It is a pleasure to visit Thorpe Wood and I am always made to feel so welcome.
I cannot fault the care given to my father by all the staff at Thorpe Wood.

Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
It was great to hear how pleased you are with your father’s care. We know it can be a little daunting for the resident, and for the family, moving to a new home. Our approach is to make this a smooth transition by involving them with activities and encouraging them to make new friends with others.
I will pass on to the team your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Thorpe Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Thorpe Wood Care Home is calculated as follows: ( (114 Excellents x 5) + (4 Goods x 4) ) ÷ 118 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thorpe Wood Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet