Trecelyn-Court

New Bryngwyn Road, Newport NP11 4NF
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9.8 26 Reviews
  • Trecelyn-Court, Newport
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Care Provided by Trecelyn-Court

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Thomas (Manager)
  • Admission Criteria
    • Private and Local Authority Referrals.
    • Ages 60+
  • Room Information
    • Single Rooms (51)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Trecelyn-Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,233 – £1,233
    • Self-Funded Residential Dementia Care £1,357 – £1,357
    • RESPITE Self-Funded Residential Care £1,233 – £1,233
    • RESPITE Self-Funded Residential Dementia Care £1,357 – £1,357

  • We also take local authority funded clients.
  • (these prices are only a guideline, please contact Trecelyn-Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact the manager for information on visiting.


  • Parking

  • Their is dedicated parking at Trecelyn Court.


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Trecelyn-Court Reviews (26)

Total of 26, showing 21-26
9.8

Trecelyn-Court has a Review Score of 9.8 (9.827) out of 10, based on 18 reviews in the last 2 years. Over all time Trecelyn-Court has 26 reviews.

Overall Experience

  • 24
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  • 2

Date Published

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8

Review from K S (Daughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have pleasure in writing my review of Try-Celyn Court where my mother has been living since March this year. The standard of the home as a whole is extremely high, welcoming, clean, homely, the staff are well presented very experienced in their branch of care, they make my mam feel happy, safe and
belonging just like a member of the family. The food is all home cooked, very tasty and well presented and plenty of it, even personal preferences of the residents are catered for readily with no problem. Activities indoors and out are provided well with plenty every day to keep residents happy and active mentally and physically. We as a family are always made very welcome whether we are expected or not with tea, coffee etc offered. We are very well kept informed about mam constantly day and night as required which means we can relax and trust everything is being done for mam as and when needed alongside all the routine checks and care are carried out. I personally would recommend Try-Celyn Court.

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Review from Anthony M (Son of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the last three months, my step mum has received wonderful care. I had an opportunity to talk to several residents there and all seem to be very comfortable and happy in the home. I personally have found the staff and management fantastic, friendly and professional. I feel the atmosphere is more
like a hotel with room service for whatever needs you require which is a big plus. The bathroom on suite, Tv and Wi-Fi are a huge plus.

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Review from Lucy C (Granddaughter of Resident) published on 30 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan came to live here in Feb 2022 as a Dementia sufferer. The care staff in the home have been amazing with her and treat her like a family member. She seems to have really settled in and has made friends with the other residents.
Staff have always taken our family's opinions and perspectives into
consideration regarding nans care and have given the resident's family's the opportunity to come and share their thoughts at a resident's meeting at the home. Regular family days are put on allowing families to celebrate with their loved ones, the most recent being a fabulous afternoon BBQ. Nan is always telling us about the activities the staff put on, on a daily basis and the staff update a Facebook group for the resident's families regularly, so we can see what they get up to. We were worried that Nan may not settle, after living in her home for 60+ years but we are really pleased that she has. Thank you TreCelyn.

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Review from H S (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly on the 1st of February, we lost our lovely mum. Up until this time, we thought mum was loved and cared for by the home. Sadly we have found this not to be true. We have received more than one phone call from a carer on behalf of the manager to get mum's personal things. Also again today the same
phone call and actually my son was already in their car park at the time of the phone call. We as a family feel our mother and ourselves have been shown absolutely no respect at all. All the manager seems to want is mum's things gone which we would have done after we had buried our beloved mother. They have an empty building where they could have put mum's things and given us the dignity time and respect to bury her first. Sadly this time wasn’t given any respect shown whatsoever. After all, we only got mums body back from the coroners yesterday so have had no time to even start to grieve properly.

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Review from Sharran M (Daughter of Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum recently spent a 3 week period of respite care at Try-Celyn-Court. Prior to her admission, the manager, visited us to discuss Mums stay. We were delighted that she immediately struck up a rapport with Mum and us, gaining our confidence and allaying any fears and concerns we might have had about
Mums impending stay. She articulated clearly what would happen when Mum entered the home and how she would be integrated and treated and her daily routines followed so that no distress or upset would occur.
At the end of her stay, my husband and I were amazed at how well Mum looked. She was happy, content and in good spirits. It was very apparent she had been afforded great care by a very well-intentioned, helpful, knowledgeable and professional team. We would have no hesitation in recommending this home for respite care.

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Review from Susan D (Daughter of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived here for the last 3 years and the family can relax knowing that she is well looked after.
Wonderful staff who look after the residents every need.
Activities to encourage the residents to interact.
If I needed to go into a residential home this is where I would go.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Trecelyn-Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Trecelyn-Court is calculated as follows: ( (199 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 214 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trecelyn-Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (2)

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