Trymview Hall

Southmead Road, Westbury-on-Trym, Bristol BS10 5DW
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9.8 57 Reviews
  • Trymview Hall, Bristol
Trymview Hall is a welcoming setting offering residential care, specialist dementia care and respite care in luxurious surroundings. The experienced team get to know residents well, creating care and lifestyle plans - and even menus - that are tailored to their needs and tastes.

Each bedroom has its own en-suite wet room and 24-hour nurse call system. Residents are welcome to bring their own treasured items to make their room more homely. Residents can enjoy the in-house café, cinema room and hair and beauty salon.

Whether residents want to continue enjoying their favourite hobbies or try something new, there is a full range of group and one-to-one activities to get involved in at Trymview Hall.

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Care Provided by Trymview Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Nicole Anderson (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Trymview Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,675
    • Self-Funded Residential Dementia Care from £1,765
    • RESPITE Self-Funded Residential Care from £1,885
    • RESPITE Self-Funded Residential Dementia Care from £1,975

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Trymview Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Trymview Hall Reviews (57)

Total of 57, showing 1-20
9.8

Trymview Hall has a Review Score of 9.8 (9.754) out of 10, based on 24 reviews in the last 2 years. Over all time Trymview Hall has 57 reviews.

Overall Experience

  • 43
  • 11
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  • 2

Date Published

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Review from Will K (Son of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Trymview Hall for a brief period whilst we found him a permanent home. We were so pleased with his time here. The care team are so friendly and patient, especially with residents living with dementia. It was lovely to see the trusting relationships they had built with the residents.
Nicola was really supportive to myself and my family. Great facilities onsite including an incredible garden with loads of plants and herbs growing and chickens who are allowed to roam freely throughout the day.

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Review from Margaret H (Respite Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent four weeks respite care at Trymview Hall and was completed satisfied with my stay there. Their ambience is great. The facilities are spotlessly clean. Their staff are caring, efficient and cheerful and always greet you with a smile. The food is very good and the chef visited me to discuss what
my choice of food would be. The entertainment is a little unpredictable for various reasons but a lot of good surprises. It will certainly be top of my list when the time comes for me to move from my home. Thank you everyone.

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Review from Jonathan W (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved here almost two years ago, and we cannot fault the home or the team. The whole team were very supportive in getting her settled and she is now very happy. Her room is lovely - she is fortunate to have one of the rooms with direct garden access. The garden is very sunny in summer and
is well maintained. The terraces are well-used with a lot of space to sit and watch. The chef and his team do a very good job of providing a varied and interesting menu and my mother comments most days on just how good the food is. The care team on her wing look after them all very well, and my mother says that she can find no fault. They have a wide range of activities and there are outings most days, which seem to be very popular. We are very glad we chose Trymview when we finally had to move my mother out of her own home and cannot recommend them highly enough.

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Review from L B (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Trymview for two years and we cannot fault the personal care and attention she has received from both the carers and the management staff. In particular, we are extremely grateful for the additional support we recently received during a difficult period of ill health.
All staff went above and beyond to support us all as a family, ensuring that my mother was still able to attend the medical appointments that we normally take her to. Thank you to all the staff at Trymview for their hard work and dedication at all times.

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Review from Barrie P (Son of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Trymview in May 2021, a desperately difficult time for her as she was in denial regarding her dementia which was becoming unhealthy and very difficult to manage. The extraordinary level of care and attention from the Trymview carers very quickly restored her health and vitality sufficiently
for Mum to start grumbling to her family as usual! Nevertheless, Trymview's patience and understanding went above and beyond in all respects so far as we could see. No one should have to suffer the advances of dementia, however, we are sure as sure can be, that at 97 and now largely immobile, Mum is in the best possible place at Trymview Hall.

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Review from P R (Respite Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Trymview for four weeks following major surgery. I found the staff extremely helpful and friendly. Couldn't do enough. The standard of the facilities and food was excellent. The garden was a lovely place to sit and walk in when the weather permitted. I would thoroughly recommend Trymview
for respite care.

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Review from Lillian S (Resident) assisted by family/friend published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I've been a resident since March 2024. I am helped with everyday tasks and there are a range of activities on each day which I can attend.

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Review from Linda K (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident for nearly three months and the care has been excellent, despite or because of a recent sickness outbreak. The staff team cannot do enough for her. Despite mum's initial reservations she seems to have settled well and has good relationships with her carers. Many thanks to all.

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Review from C F (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Trymview Hall Care Home now for a couple of years now. The care staff always seem happy, and this is reflected in the care and support they offer, which is very good.
The administration staff are excellent and are always there to help. I cannot leave out the receptionists
or the activities team who are so positive and enthusiastic.
I would highly recommend this care home because my father is happy, relaxed, well fed, looked after, always warm, clean and tidy, and treated with respect.
I believe that they have chosen to 'over-staff' and as a result I see the same friendly faces whenever I visit, providing continuity of care. It's a real pleasure to visit Trymview because it's a happy home.

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Review from Ronald M (Husband of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife aged 84 had two weeks of respite to relieve me, aged 93, of recent strain and if possible help her. We had attended the Wednesday lunch club many many times and in consequence, we found many of the peripheral staff recognised her and called her by her name when passing throughout her stay.
I
did not make the best use as I often spent part of a day with her but I was undoubtedly in better shape afterwards while my wife who had gone in with a travellator walked home without assistance or even sticks.
Facilities were excellent - she did not though take part in the programmed activities mainly because of a lack of mobility.
This home remains our target for when staying at home is no longer possible.
My wife fully supports this report.

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Review from Charles P (Respite Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, staff helpful.

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Review from Jane H (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend came into Trymview Hall for a trial and to give me a brief rest and because he had an operation for a cataract and needed help with care (drops etc.)

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Review from Valerie D (Daughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was 96 when she moved in and needed gentle care. The home was everything I hoped for. All the staff seemed to know her very quickly and were all very affectionate towards her. On each visit, I wheeled her down to the lovely café where we both enjoyed our cappuccinos and delicious homemade cakes.

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Review from Alan D (Partner of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was invited to join my partner for a Valentine’s lunch. This was a pleasant surprise in itself but the experience was excellent. The room (normally the library on the second floor) was arranged as a cosy and welcoming dining space, beautifully decorated with table lights, rose petals, real roses and
a special Valentine's menu. The food was excellent (strong praise to the chef) and the whole experience a delight. I’m sure many people were involved behind the scenes, but I must single out their lifestyle lead for his kindness in making the arrangements and waiting on the tables. There were three couples in the room and I believe we all enjoyed the experience immensely, as well as giving us a better opportunity to chat between us all. I’ve been impressed with Trymview Hall since my partner moved in last November, but this helps cement that feeling. Well done to everyone at Trymview.

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Review from J W (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the team at Trymview Hall enough for their speedy response to a place for two weeks care for my mum on discharge from hospital. They were quick, flexible and responsive to our request and provided a comfortable, beautifully decorated room within 48 hours of our initial enquiry. This aspect
of care is really appreciated at a time when you know your parent can’t manage alone at home, yet is well enough to leave hospital. Thank you very much for your help in this transition.

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Review from P C (Husband of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife could not be in a better care home. Weight consistency is terrific. Excellent presentation of food when being fed by a staff member, plus drinks. Awesome patience is shown. The mechanical chair use is massive and ensures movement to be with others. Her mental health is boosted by my visits and
phone calls.

Reply from Hannah Atherley, Reviews Team at Trymview Hall

Hi, thank you very much for rating Trymview Hall five stars and for your very kind words.


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Review from D O (Son of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant and caring, the food appears to be lovely, the place is always spotless, and the facilities are second to none. All contact with the home is treated with professionalism, and they regularly contact me with any concerns they may have, or just to update.

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Review from J D (Friend of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have been attending the Wednesday lunch club in the cafe area since March 23rd. We have enjoyed meeting the local residents and have been able to visit a friend who is a resident in the home. The staff have been very friendly and helpful.

Reply from Reviews Team, Reviews Team at Trymview Hall

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from V H (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always looks happy when we visit, she is always clean and tidy. We look at social media daily and view all the activities that the residents are able to participate in. The staff are helpful and always available. The grounds are beautiful with loads of flowers and walkways. The cafe for visitors
and residents is fabulous, thank you to the catering staff. The care home always looks clean and smells fresh every time we visit. The care assistants do an amazing job, we see help given when required and residents are treated with respect and dignity. Thank you to everyone who works here, we are so grateful.

Reply from Reviews Team, Reviews Team at Trymview Hall

Hi, we are so grateful for your lovely feedback, thank you very much for taking the time to share your experience. We are delighted to hear your kind words about our home and team. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D S (Resident) assisted by family/friend published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here to Trymview Hall in February 2023 because I broke my hip and couldn't manage at home. It was for respite care then, but I liked it so much I decided to stay.
I have a lovely room with a bathroom and garden where I can sit. The staff are lovely, they care for me and keep us all busy with
loads of activities.
I am looked after very well, I feel safe and I am very happy, made a few friends here and I look forward to seeing them every day.

Reply from Reviews Team, Reviews Team at Trymview Hall

We are so glad you loved living at Trymview that much you stayed. Thank you so much for sharing your first-hand experience.


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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Trymview Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.754 for Trymview Hall is calculated as follows: ( (207 Excellents x 5) + (63 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.754

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Trymview Hall is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Nicole

Nicole Anderson

Job Title: Home Manager

Joined: 2019

I’m an experienced nurse and care Home Manager and I joined Care UK in early 2019.


I used to work in one of the organisation’s Edinburgh care homes. Care UK’s values and ethos of care chimed with my own personal approach to care, so I was keen to join this forward-thinking organisation.


Being an effective home manager demands a range of skills, from great people skills to good organisational ability. It’s vital to have a holistic and proactive approach as well. Far and away the best part of my day is spending time with residents and seeing them enjoying a superb quality of life.


I’m passionate about delivering excellent care and I love working as part of our committed and skilled team here at Trymview Hall. We put residents and their families first and foremost in everything we do. We’re proud of our ‘good’ CQC rating, and I’m looking forward to supporting the team to achieve even greater things.


Frequently Asked Questions about Trymview Hall

What types of Care is Trymview Hall registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Trymview Hall provide?

Palliative Care is an additional type of care provided.

How many Rooms does Trymview Hall have?

There are 66 Single Rooms.

What are the Facilities & Services at Trymview Hall?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trymview Hall to the centre of Bristol?

2.8 mile(s) as the crow flies, distance by road may be significantly further.