Ty Cariad Dementia Care Centre

North Wales Business Park, Cae Eithin, Abergele, LL22 8LJ
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9.0 14 Reviews
  • Ty Cariad Dementia Care Centre, Abergele
Ty Cariad Dementia Care Home is located in Abergele. It is a modern-built home comprised of 48 bedrooms with the best care standards for the elderly to reside in a dementia friendly environment.

Ty Cariad comprises four households, each catering to the special needs of people living with dementia. Every household focuses on the particular needs of individuals at a specific stage of the dementia journey. A person who is coping with the challenges of a different reality, perhaps living a life fixed at some point in their past, has needs quite different from those of a person demonstrating the repeated speech and movement more often associated with later stage dementia. Because each household is small and can specialise in its care, staff become experts in the approaches which best benefit people at that particular point in their illness.

The Home team provides person-tailored care plans to every individual as per their need.

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Care Provided by Ty Cariad Dementia Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Debbie Arthur (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ty Cariad Dementia Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,065
    • Self-Funded Residential Dementia Care from £1,175
    • Self-Funded Nursing Care from £1,125
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,190
    • RESPITE Self-Funded Residential Dementia Care from £1,225
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Ty Cariad Dementia Care Centre to find out the exact price for your requirements)

Facilities

  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Stairlift
  • Wheelchair Access

Ty Cariad Dementia Care Centre Reviews (14)

9.0

Ty Cariad Dementia Care Centre has a Review Score of 9.0 (9.038) out of 10, based on 9 reviews in the last 2 years. Over all time Ty Cariad Dementia Care Centre has 14 reviews.

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Review from K V (Wife of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely pleased with the care my husband received. He was always made comfortable and was always clean. The staff were always friendly, and helpful, nothing was ever too much trouble and someone was always on hand to make a cup of tea. The home was always spotlessly clean. I wouldn't hesitate
to recommend this home to anyone. Thank you to all the staff for everything.

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for your kind words. It was our pleasure to look after your lovely husband.


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Review from Mike W (Son of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent 3 years and 2 months at Ty Cariad. Prior to his admission I visited lots of care homes to inspect the facilities and talk to the management. No other care home in the area came close to what Ty Cariad could offer in terms of professionalism. patient well-being and facilities, besides the
fact that it is a modern newly purpose-built facility which was spotlessly clean at all times. I found the management to be very approachable, fully understanding of my dad's needs as they specialise and fully understand dementia as that is Ty Cariad's main speciality and focus. The team, particularly the carers, are trained and encouraged to bond with the patients, forming friendships and therapeutic relationships that benefited my dad's outcome and made him very happy there. At no time was anything too much trouble, which in itself is a tribute to the exemplary care offered. We trusted Ty Cariad with the care of our beloved dad and you can trust them too!

Reply from Debbie Arthur, Manager at Ty Cariad Dementia Care Centre

Thank you for such kind words; they truly mean a lot to the whole team. I will certainly pass this on to the whole team.


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Review from Nicola P (Daughter of Resident) published on 26 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here in March 2024 and instantly you could tell she was happier. All the staff are amazing and very caring. The food is varied and delicious. It is healthy with lots of vegetables and good quality meat. The activities are regular and interesting. We could not hope for a beer home for Mum.

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Review from Peter W (Wife of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved to Ty Cariad on the 27th of December 2023, following a substandard care package at another facility in the area that proved injurious to her well-being and causing her condition to deteriorate to an unacceptable level. She can be difficult at times but the staff from the managers to the
care workers at Ty Cariad demonstrated effective communication which is the cornerstone of quality healthcare. The staff, particularly the carers, bond with the patients. forming therapeutic relationships that benefit patient-centred outcomes, such that my wife and our family members are more than satisfied with the quality of her care, quality of life, and her physical and mental health at this stage of her illness. Moving to Ty Cariad was the best decision we made as a family, and we thank them so much for all they do for my wife and my family; in particular three members of staff in particular who go above and beyond demonstrating a true quality of care service.

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Review from Stuart W (Son of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Ty Cariad from another local home whereby she’d resided for three months and basically been left in her room with little interaction leaving her in both a poor state of mental and physical health. Mum moved to Ty Cariad in late December and settled in straight away. The staff and facilities
are nothing but superb and this has allowed Mum to become as happy as expected and her physical needs have also been met. Moving to Ty Cariad was the best decision made by the family and we thank everyone there so much; especially one member of staff in particular.

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Review from B G (Husband of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my experience is good, I feel that maybe there could be more staff on duty.
The questions that I ask staff are answered to the best of their ability.
There are a lot worse homes out there, I do not know of any better homes than Ty Cariad Dementia Care Centre.
The reception is always polite
and helpful.

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Review from B L (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident for 3 and a half years and on the whole, I have been very pleased with the care given to Mum. She is well looked after and well fed, although due to Mum's condition, her diet is very much the same food daily, and I would like to see some variation in the menu for her.
The
staff are all welcoming and personable and make me feel very much at home when I am visiting. I would like less staff rotation, allowing the staff to stay in each house for longer. I feel that this would help with continuity of care for both the residents and their families.
The home is warm and clean and the laundry takes care of Mum's clothes well.
The administration and reception team are always pleasant and welcoming. They know me by name and my large family, including the dog!
I would like to thank Ty Cariad for all they do for Mum and my family.

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Review from Patricia F (Daughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to the home just over 2 weeks ago. I really like that the home has been purpose-built - the rooms are spacious and mum has plenty of space in the lovely garden and home to move around. All the staff I've come across are friendly and caring. Mum apparently enjoys the activities (with
the new Activities Co-ordinator) which I'm really pleased about. Mum can be very difficult at times but the staff don't make a big drama about it - thanks! So far, I am very pleased.

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Review from Rachel O (Granddaughter of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Awful management, certain members of staff and ‘nurses’. My grandmother had to be placed in Ty Cariad in September 2021 due to the family being unable to care for her following the loss of my daughter and my father within 2 months. She developed untreated sores all over which she never had in our care,
ulcers in her mouth and filthy teeth when we visited due to them not taking her false teeth out to clean. When we had our visit over Christmas one of the carers made us leave abruptly in the middle of feeding her even though we had been given extended time by the manager. He spoke to us awfully, if he speaks to families like that we hate to think how he speaks to the vulnerable who cannot stand up for themselves. We sent a complaint to the local council and they met us there for a meeting with the manager. They said they wouldn't have had worries seeing her but she had been cleaned up since they knew they were attending. The manager didn't attend the meeting. She sadly passed of covid after.

Reply from Jankee Patel, Estates Manager at Ty Cariad Dementia Care Centre

The team would like to pass on our sincere condolences to you and your family for your loss. We are deeply sorry to hear about your experience. Fairways Care was taken over on 8th April 22 and is now under new management. As a provider, we are highly experienced in providing elderly care and look forward to taking the homes into the next stage of their journey. There is a new home manager for the service who is keen and determined to ensure extremely high standards within the home are met. I assure you the care of our residents is our main priority and the home is in good hands.


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Review from Lynn H (Daughter of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first came to Ty Cariad she was not very happy and not at all affectionate, it was extremely difficult to communicate with her. She showed no interest, however, since coming to Ty Cariad, with the expert help of the carers, she is smiling, likes to be tactile and is so much happier. The
carers anticipate her needs and she connects with them. Beforehand, she had awful skin tissue problems and couldn't wear slippers but now she can. The staff are absolutely brilliant.

Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care Centre

Thank you for sharing your experience with us. We are delighted to know your mum is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards,
Rahi.


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Review from Dawn J (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am delighted with the care Dad gets from all the staff at Ty Cariad Dementia Care Centre. As a family, we wanted to look after Dad ourselves but this was sadly not meant to be. I'm even grateful for the care and support that is given to us as a family at a very difficult time. My only concern is activities.

Reply from Jankee Patel, Director at Ty Cariad Dementia Care Centre

Thank you for your kind words. Your feedback is very much appreciated and I have asked the home manager to be in touch with you regarding the activities programme and look forward to receiving any specific input/preferences your loved one has. I have also passed on your lovely review to the staff who will be very appreciative.


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Review from P V (Wife of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased, made me feel more relaxed that my husband has been looked after well. All staff friendly. Always looking out for all the residents. Has become a family unit for me too. Nice to have open visiting, can go anytime. Maybe could do more with interacting with residents, games or music etc.
Does have two people who are supposed to be there but never seen them.

Reply from Rahi Joshi, Head Office at Ty Cariad Dementia Care Centre

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your husband is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,
Rahi.


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Review from Karen E (Daughter of Resident) published on 8 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Cariad is a purpose built dementia care home.There is a beautiful garden area where residents and relatives can sit or wander safely. The rooms are spacious, comfortable and bright with lots of communal space and sitting areas. There is even an indoor bus stop.
The best thing about Ty Cariad, however,
is the person centred compassionate care given to each resident.

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Review from EW (Daughter of Resident) published on 28 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing. The care our parents received was simply wonderful. They were at all times treated with love, respect and dignity. I only wish that Ty Cariad was the 'norm' rather than the exception in EMI care.

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Current Review Score: 9.0 (9.038)

Overview of Review Score

The Review Score of 9.0 (9.038) out of 10 for Ty Cariad Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.438 for Ty Cariad Dementia Care Centre is calculated as follows: ( (76 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 105 Ratings = 4.438

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Ty Cariad Dementia Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 8 Positive Reviews ÷ 10 = 0.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Ty Cariad Dementia Care Centre

What types of Care is Ty Cariad Dementia Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ty Cariad Dementia Care Centre provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Ty Cariad Dementia Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at Ty Cariad Dementia Care Centre?

Own Furniture if required, Near Public Transport, Stairlift, Wheelchair Access & Phone Point in own room are some of the Facilities & Services.

How far is Ty Cariad Dementia Care Centre to the centre of Abergele?

0.8 mile(s) as the crow flies, distance by road may be significantly further.