Ward Green Lodge

High Ridge, Ward Green, Worsbrough, Barnsley S70 5HL
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9.6 69 Reviews
  • Ward Green Lodge, Barnsley
Ward Green Lodge are the proud winners of the "Regional Care Home of the Year - North 2018" Caring Awards UK

Ward Green Lodge has a relaxing environment, highly-suited to those with care needs who can benefit from provision that is tailored to them as individuals.

Staff are well-trained and committed to quality, supporting a stimulating lifestyle alongside the care itself and enabling residents to feel like an active part of the community.

En-suite rooms add to the comfort and privacy of the home, while care workers are also skilled in the complications of dementia care.

Care Provided by Ward Green Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Ward Green Lodge Ltd
  • Person in charge
  • Wendy Waddington (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 1

Funding & Fees Guide for Ward Green Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,090 – £1,090
    • Self-Funded Residential Dementia Care £1,090 – £1,090
    • RESPITE Self-Funded Residential Care £1,090 – £1,090
    • RESPITE Self-Funded Residential Dementia Care £1,090 – £1,090
  • (these prices are only a guideline, please contact Ward Green Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visit anytime of the day, please refrain visiting at meal times, these hours are as follows:


    Breakfast - 08:30-09:30
    Lunch - 12:30-13:30
    Tea Time - 16:30-17:30


  • Parking
  • Parking for at least 20 cars


Total of 69, showing 1-20
9.6

Ward Green Lodge has a Review Score of 9.6 (9.627) out of 10, based on 17 reviews in the last 2 years. Over all time Ward Green Lodge has 69 reviews.

Overall Experience

  • 53
  • 13
  • 1
  • 2
  • 0

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Mum recently stayed at Ward Green lodge for a 2 week respite break. During this time every single member of staff showed unlimited kindness, patient, compassion and care. It was a very stressful period of time for my family, especially my Mum, but the staff did everything they could to make her
feel settled and comfortable. When elements of the care weren't quite suitable for my Mum's condition, they were quick to try other ideas and help as much as possible. I wouldn't hesitate in recommending Ward Green Lodge to others, and should the need ever arise again, I know that my Mum would be in safe hands. Thank you to everyone at Ward Green Lodge.

Reply from Wendy Waddington, Home Manager at Ward Green Lodge

Thank you for your kind words and for taking the time to share your experience. We are truly delighted to hear that your mother has received outstanding care and that you hold our home in such high regard. Our team is dedicated to providing the highest quality of care in a compassionate and respectful environment, and your feedback is a wonderful testament to their hard work and commitment. It means a great deal to us to know that we have made a positive difference to your mothers well-being. If there is anything we can do to further support you or your mother, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Ward Green Lodge enough. They have an excellent management team and the care staff on the dementia side are second to none. 4 carers in particular are exceptional and this care home is definitely a resident first home. They have lots of suitable activities but also respect residents
who like peace and quiet. The home is very clean, good food and warm. There are staff always on hand if a resident is feeling unwell to check they are ok and an excellent Matron who also checks in on residents.

Reply from Wendy Waddington, Home Manager at Ward Green Lodge

Thank you very much for taking the time to write a review and for your very kind words about the staff and the service provided by the home. I know the staff team will be delighted to hear your positive feedback, thank you!


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Overall Experience  Overall Experience 2.0 out of 5

I won't be taking my mother there again. After reading reviews I thought it might be okay. But when I went to pick her up, it seems they had not given her medications for her diabetes for 3 days because they messed up with them. They basically lost the medication tray I took them. I gave them 2 weeks
meds and they said I only gave them a week. I know what I gave them. They argued with me about them. In the end it turns out they found the meds on the day I picked her up. But she still hadn't had any for 3 days. I made it quite clear to them when I dropped her off, if there is any problems to ring me. But they didn't. Instead, she missed her meds for 3 days. No communication at all. Very irresponsible of them. If anything had happened, they would have been hell to pay. I will be putting a formal complaint in. And if they don't do anything about it I will take it further.

Reply from Lucy Crossley, Business and Compliance Manager at Ward Green Lodge

This matter is currently being investigated thoroughly by WGL management, as this has been raised as an official complaint with the home. This matter will be resolved and dealt with accordingly and privately at this time not via a public platform.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is like a big family and all the staff have been so friendly and helpful and always so welcoming whatever time of day I visit. The staff have been consistent and professional in dealing with Mum's dementia and her physical health issues. Mum has always been treated with respect and dignity.
It was a very difficult decision to place Mum in full-time care but I have no regrets whatsoever in choosing Ward Green Lodge to look after Mum and know that she is always well cared for and looked after. A big thank you to all the staff.

Reply from Lucy Crossley, Business and Compliance Manager at Ward Green Lodge

Thank you so much for such glowing feedback, we appreciate it immensely, We will always strive to provide the best care for all our residents, as you said she is part of our family too!


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Ward Green Lodge for over three years. The home is like a big family and all the staff have been so friendly and helpful and always so welcoming when we visited. The staff have been consistent throughout this time - we have seen the kind people who helped with Mum's conditions
of Parkinson's and Dementia as they progressed over time. Mum has always been treated with respect and dignity. During the last few days of her life, the love and care shown to Mum in her final hours was outstanding and the staff made a very difficult time a lot easier for the family. We have no regrets whatsoever in choosing Ward Green Lodge to look after Mum and know that she was always well cared for and loved.

Reply from Wendy Waddington, Home Manager at Ward Green Lodge

Thank you so much for such glowing feedback, we appreciate your words so much. Caring for your wonderful mum was a pleasure and a privilege.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came for two weeks respite. When she arrived she was frail and withdrawn. During her stay, my mum has joined in with the activities, has eaten regularly and become much more sociable. My mum has come out much healthier and happier. During her time in the home, she has laughed and said how happy
she is. She has come home today and already talking about going back.

Reply from Wendy Waddington, Home Manager at Ward Green Lodge

Thank you for the lovely feedback. The team at Ward Green Lodge always try to create a home where residents are honoured as individuals. Our mission is to provide the best quality of life and care for all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

The care team are amazing. Showed both a caring friendly and welcoming attitude towards my father. He made friends with both other residents and especially with staff.
The support offered to both my father in his daily needs was exceptional but also the support offered to myself was just as exceptional.
Nothing was too much from having time to have a chat with myself regarding any concerns or worries I may have. The staff also provided a high level of communication so I was fully aware of anything that had happened to my dad in the home from a visit from the Dr to a change in medication.

Reply from Wendy Waddington, Home Manager at Ward Green Lodge

Thank you for your lovely words. It is an absolute pleasure to be involved with your Dad's care. Thank you for your continued support of Ward Green Lodge.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Ward Green Lodge enough from the welcome you receive when first walking into the home and the care and love they showed my mum who sadly only stayed there for 6 days before her passing but the love and compassion shown to my mum and our family by the staff was truly amazing. They go
above and beyond and it’s not just a job to them it’s a passion. Anyone thinking of going into this home won’t be disappointed and you will get such peace of mind your relative will be cared for. Well done Ward Green Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant, excellent care. Food was excellent, lots of choice, very good. Can't praise enough, thank you. All carers are great, need medals. Would come again.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful and look after my husband very well.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was in the care of Ward Green Lodge from March 2015 to September 2023. During this time I feel that I feel that my mum received the best care possible. All the staff were kind and caring and my mum was happy to be there.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ward Green Lodge for five years. Throughout that period he has been treated with dignity and respect. I would have no hesitation in recommending this care home.

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Overall Experience  Overall Experience 5.0 out of 5

I moved into Ward Green Lodge because I was lonely at home. As my family all live away. It is the best thing I ever did. I have made lots of new friends. The food is amazing and the best bit I don't have to was up. The staff are wonderful, kind, caring and respectful. I will never be able to thank them
enough for giving me my life back.

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Overall Experience  Overall Experience 5.0 out of 5

Our mother couldn't manage at home and due to family commitments, we could not help. We looked at 6 other care homes, so glad we chose Ward Green Lodge. The staff are amazing, one member of staff in particular goes above and beyond always informing us of my mother's progress. Management has been there
to mop up my tears and offer lots of reassurance. Such an amazing place to live and has great activities.

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Overall Experience  Overall Experience 2.0 out of 5

Lack of communication between home and family. Some staff seemed uncaring and had bad attitudes, always seemed to be not enough staff, poor manager. Would not recommend this home if it was the last home standing.

Reply from Lucy Crossley, Business and Compliance Manager at Ward Green Lodge

In response to your review, we would like to address your concerns,
1) Lack of communication between home and family - you were contacted at every turn, to the point you stopped answering calls from the home.
2) Some staff seemed uncaring and had bad attitudes - our staff are dedicated and polite, but some staff were advised by outside agencies, to limit their interactions with you and other members of the family due to them being shouted at, belittled and lied about by yourself and others.
3) There always seemed to be not enough staff - there are ample staff on duty to meet all the needs of our residents.
4) Poor manager - our management team works endlessly and tirelessly to ensure that Ward Green Lodge offers the best possible care to all the residents in our care.
5) Would not recommend this home if it was the last home standing - unfortunately, the other 64 relatives, loved ones and residents would disagree with this comment.


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Overall Experience  Overall Experience 5.0 out of 5

After considering about placing our mother in a care home, we were so put at ease by the lovely caring staff that make the home. We were met by the managers who immediately put us at ease, we knew straight away. We had made the right decision. Mum is happy, she is now eating and mingling with other
service users. Lots of food choices.

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Overall Experience  Overall Experience 5.0 out of 5

Moving Mum from the care setting she already had was hard. She had received excellent care in a community hospital setting (but this was no longer appropriate). But from the moment she moved into Ward Green Lodge, she loved it. Mum has a lovely room, the food is very good, it's very clean and most of
all the staff treat Mum with dignity, care and a sense of humour. It's more than a care home, it's a home. They care for their residents and they are there for their family.

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Overall Experience  Overall Experience 5.0 out of 5

My auntie enjoyed 3 happy years in Ward Green Lodge. The care she received was loving, caring and respectful. The entertainment provided kept her stimulated and happy. She enjoyed 3 happy and memorable Birthdays including her 100th in March 2022.
The home kept us updated with any changes to my auntie's
medication and well-being. The manager team and all staff were friendly and approachable, professional we could chat with them at any time. My auntie passed away on 28/12/22.

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Overall Experience  Overall Experience 5.0 out of 5

My wife's auntie was in Ward Green Lodge for three years and always received exceptional care from everyone concerned. She was always treated with love and respect by the care staff and I know she appreciated everything that was done for her. She died in December 2022 at the care home and once again
the care staff were brilliant.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy and safe. Very good food and care.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Ward Green Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Ward Green Lodge is calculated as follows: ( (171 Excellents x 5) + (9 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (10 Very Poors x 1) ) ÷ 201 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ward Green Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Darryl

Darryl Britto

Job Title: Managing Director

Joined: 2014

Dr Darryl Britto is the Managing Director of Britto Healthcare. He entered the care sector and has had a long career within healthcare seeing synergies between his experiences and the ability to deliver high-quality social care within a state-of-the-art facility at Ward Green Lodge.


Britto Healthcare aims to deliver care tailored to the needs of the individual within a stimulating environment.


Wendy

Wendy Waddington

Job Title: Registered Manager

Joined: 2014

Wendy has worked in the care industry for over 34 years working primarily in the Barnsley area and gaining a reputation for high-quality care and approachability.


She has achieved her level 5 diploma in health and social care and was a National Finalist at the 2011 Great British Care Awards.


Wendy has recently gained her qualification in “Education and Training”, Staff development is key.


She is passionate about providing personalised care and has recruited a high-quality team to deliver this at Ward Green Lodge.


Lucy

Lucy Crossley

Job Title: Business & Compliance Manager

Joined: 2014

Lucy has worked in the care industry for over 22 years working primarily in the Barnsley area since she was 16


She has achieved her level 5 diploma in leadership for health and social care and was a National Finalist at the 2022 Great British Care Awards.


Lucy is dedicated to providing personalised care and has worked at Ward Green Lodge from the day that it opened


Frequently Asked Questions about Ward Green Lodge

What types of Care is Ward Green Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ward Green Lodge provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ward Green Lodge have?

There are 62 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ward Green Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ward Green Lodge to the centre of Barnsley?

1.2 mile(s) as the crow flies, distance by road may be significantly further.