Whittle Hall

Littledale Road, Great Sankey, Warrington WA5 3DX
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9.2 48 Reviews
  • Whittle Hall, Warrington
Whittle Hall offers the feeling of home, warmth and care to residents needing general nursing or specialist dementia care. It does so in the context of surroundings which have the look and feel of a well-appointed five-star hotel.

It has 74 ensuite rooms and offers a wide range of activities and entertainment, as well as several lounges, a community library, hair and beauty salon and a beautiful garden area.

It was the first in the area to open a dementia plus suite which won 2 awards in May 2018 at the Design for Mental Health Awards and has been shortlisted for a further two awards at The National Care Home Awards at the end of June 2018.

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Care Provided by Whittle Hall

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Georgina Webb (Home Manager)
  • Admission Criteria
    • NHS, Local Authority & Private referrals
    • Ages 65+
  • Room Information
    • Single Rooms (74)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Whittle Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,346 – £1,581
    • Self-Funded Nursing Dementia Care £1,346 – £1,581
    • RESPITE Self-Funded Residential Dementia Care £1,380 – £1,581
  • (these prices are only a guideline, please contact Whittle Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is permitted at any time.


  • Parking

  • Free on site car parking


Whittle Hall Reviews (48)

Total of 48, showing 1-20
9.2

Whittle Hall has a Review Score of 9.2 (9.183) out of 10, based on 8 reviews in the last 2 years. Over all time Whittle Hall has 48 reviews.

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Review from Tony S (Husband of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved here from hospital in April 2024. She settled in immediately, she was in Ocean 2 unit for dementia plus care. The care and compassion shown to her was amazing. All the staff from senior management down knew her name and would speak to her when passing, happily allowing her to 'assist'
them in their duties. I was always informed about her health and any activities she had enjoyed. Sadly she died in December and during that period both of us received amazing care and compassion, making a very difficult time much easier. I would totally recommend this home to anyone needing residential care.

Reply from Alison Porter, Head of Admissions Customer Relations at Whittle Hall

Thank you for your wonderful review. The manager and team will be pleased that you have taken the time to write such a lovely review. Thank you also for recommending Whittle Hall it is a very beautiful home and as you have mentioned in your review with amazing and compassionate care from all the staff.


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Review from Trish L (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Whittle Hall for just over a week now he seems to be settling in well. As his dementia journey has progressed and after spending 13 months at a different nursing home he now needs dementia plus care.
I think all the staff at Whittle Hall are doing an amazing job everyone I
have met so far has been extraordinarily good at their job, staying calm and professional in difficult situations. They treat all of the residents with respect and dignity.
It really does have a home from home feel about it.
I will never be able to thank you all enough for everything you do.

Reply from Alison Porter, Head of Admissions Customer Relations at Whittle Hall

Thank you for your wonderful 5 star review. The Home manager will share your review with the staff thank you for taking the time to write a review


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Review from Kathryn B (Wife of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whittle Hall has provided the best care for my husband who can be difficult at times due to his condition. I know healthcare staffing is a difficult area but I do wish there was more consistency with this area. I feel the whole staff team gives their all.

Reply from Alison Porter, Head of Admissions Customer Relations at Whittle Hall

Thank you for your wonderful 5-star review, the team at Whittle Hall will be delighted. Thank you for recognising that the whole team gave it their all.


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Review from Moira A (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been at Whittle Hall for a year now. Although he and I struggled with him being in a dementia-plus unit, time has helped us to get to know how everything works and getting to know the staff and see how he is cared for gives me confidence to know that he is able to be kept safe. He has
good interaction with staff, and I am happy that this company is always looking to improve the care, activities and liaison with family.

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Review from Lesley W (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was lucky enough to live at Whittle Hall for just over 3 years. Even though the home is owned by a company you wouldn't know it as it feels family run, loving, caring, staff who all feel like a big family. They made the whole family welcome, not just my dad. Dad recently passed away and we will
never forget the love, support, and advice we got. So glad he passed at Whittle Hall.

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Review from Carolyn D (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot praise the staff of Whittle Hall enough, our Dad was on Ocean 1 for 18 months and we could sleep at night knowing he was so well cared for. The last week of Dads life was spent at the home and the staff went above and beyond. The care they gave Dad at this difficult time was exceptional from
checking in on us every hour to making sure Dad was clean shaven, change of clothes twice a day and washing even though he was in and out of consciousness. They treated him with the respect he deserved.
Thank you feels like it would never be enough.

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Review from John M (Husband of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management of Whittle Hall Care Home go above and beyond in all aspects of caring for my wife, especially the carers on the sunshine unit who have the hardest of jobs dealing with the many varieties of Alzheimers and Dementia. I don’t know how they do it day in and day out but I can’t
express in words how much my daughter and I really appreciate what they do. I would be lost if it wasn’t for them they are all angels. A few weeks ago my wife had to be rushed to hospital with suspected sepsis and if it wasn’t for their care and prompt action we might have lost her. Thank you Whittle Hall.

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Review from L T (Daughter-in-law of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whittle Hall made a very difficult journey much easier for our family. From regular contact pre-residing there to the very end. Activities are engaging and stimulating for residents. The staff are exceptional, they go above and beyond because they genuinely care. They embrace you all as part of their
Whittle Hall family. The home prides itself on knowledge, passion and compassion without them our family member wouldn't have had the quality of life he did.

Reply from Alison Porter, Head of Admissions Customer Relations at Whittle Hall

Thank you for your lovely five-star review.
The staff will be delighted that you have recognised that they go above and beyond and genuinely care about the residents and the passion they have.
Thank you again.


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Review from W P (Wife of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to the Sunshine Unit at Whittle Hall in April 2022 after being discharged from the hospital due to several illnesses. He then needed 24-hour care. I can honestly say that his carers have worked wonders to get him back on his feet. Nothing is too much trouble for them. They are
kind and compassionate and go the extra mile to give dignity to the residents in such a difficult situation. It is a credit to all the staff, from cleaners, activity staff, laundry staff, catering staff, and especially the carers who work incredibly hard. The manager is always available if you have any concerns. As well as caring for the residents, the staff always ensure that the families of the residents are supported at all times.

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Review from S B (Wife of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can sleep at night knowing my husband is getting the best care possible. The staff are very friendly and caring.
I have also been supported by all the staff in this extremely difficult time.

Reply from Alison Porter, Head of Admissions Customer Relations at Whittle Hall

Thank you for your wonderful review.
The staff at Whittle Hall will be delighted and pleased that you feel at ease knowing that your husband is being well cared for and supported by all the staff.


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Review from Kate K (Granddaughter of Resident) published on 10 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, reassuring that gran is happy and well cared for.
She has a better social life than when she lived on her own.

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Review from D W (Daughter of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow - where to start with Whittle Hall. My dad is in the dementia plus unit and he has settled so well already. Whittle Hall provides 5-star treatment, if not more. Every member of staff is friendly and very welcoming, makes you feel relaxed and that secure feeling that my dad is being well cared for
and looked after. Management is out of this world and makes you feel like one big family and supported. I can't thank Whittle Hall enough already. Very clean, treated with dignity, always updated on him and a very secure home. Well done and thank you.

Reply from Alison Porter, Head of Business Customer Relations at Whittle Hall

Thank you for your 5-star review.
We are so pleased you are happy with the care your dad is receiving and that you feel he is well cared for and treated with dignity. We take great pride in keeping Whittle Hall clean.
Thank you again, the staff will be delighted that you have recognised the hard work that they do.


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Review from Margaret G (Friend of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found all the staff at Whittle Hall from housekeeping, reception and management to the team on the unit to be dedicated, caring and supportive to us during the Covid restrictions. They made every effort to ensure that we were able to maintain contact with our friend and in effect became her
family. We cannot thank them enough.

Reply from Alison Porter, Head of Admissions & Customer Relations at Whittle Hall

Thank you for your 5-star review.
It is very rewarding when all the staff are recognised for the hard work they do, they will be delighted with your kind words.


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Review from Carol B (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a massive thank you to the manager and all the staff on Orchard Unit. My beloved Mum passed away on 30.5.22 after having lived at Whittle Hall for over three years. During that time the love, care and support she received have been incredible. Obviously, when the pandemic came it was
heartbreaking not being able to visit her but I knew that Mum was being cared for and protected as if she were a family member. She has always been treated with dignity and respect and any concerns which have arisen have been dealt with in a calm, professional manner. Initially, it was hard for the family to recognise that Mum needed to live in a care home, but as she struggled with her early dementia it became imperative. The early days were tough; Mum packed up her belongings every day but gradually she settled. I will be forever indebted to Whittle Hall for ensuring that the last years of Mum's life were spent happily at a place where she has been truly loved and valued. Thank you, Whittle Hall!

Reply from Alison Porter, Head of Admissions &Customer Relations at Whittle Hall

Dear Carol,
Thank you very much for taking the time to review. Your thoughts and feelings will be passed onto the entire team and it will mean the world to them to read how you feel about the love, care and support your mum received during her three-year stay at Whittle Hall.


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Review from David M (Son of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When our mother died in April 2020, it became clear that Dad's dementia meant he was too confused to live on his own. Because of Covid, no homes were taking new residents. It was the most stressful time of our lives and Dad had to be sectioned to a mental unit that was not ideal. As soon as possible,
Whittle Hall took Dad in and it has been a Godsend. Our worries have gone. He is well cared for, he is safe, well-fed and in the best possible place. I can't recommend Whittle Hall highly enough. Brilliant staff and brilliant management.

Reply from Alison Porter, Head of Admissions & Customer Relations at Whittle Hall

Thank you for your 5-star review.
The staff will be delighted that you are happy with the care your dad is receiving and you feel that he is safe and feel he is in the best place.
Thank you for recommending Whittle Hall.


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Review from Carol M (Daughter of Resident) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Whittle Hall is always friendly and clean. My mum is very well cared for. I trust the staff at Whittle Hall completely. There is always plenty of activities for Mum to join in. My brothers feel the same.

Reply from Alison Porter, Head of Admissions & Customer Relations at Whittle Hall

Thank you for your lovely review. The manager and staff will be pleased that you have recognised that Mum is well cared for and that Mum enjoys the activities that take place throughout the day.
Thank you again.


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Review from K R (Daughter of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This place is not a dementia specialist centre. Seems to be looking for an easy life. Seemed excellent at first but then gave up on my Dad very quickly. Terrible at keeping us informed. Had to chase for information. Gave different views - some saying no issue and others saying different. In the end,
they sent him back to the hospital without informing the family, the hospital told us.

Reply from Alison Porter, Head of Admissions & Customer Relations at Whittle Hall

Thank you for taking the time to review your recent experience of Whittle Hall. We are sorry to hear that our service did not match up to your expectations. As your review is not at all typical of the usual reviews we receive at Whittle Hall, nor indeed the kind of experience we want our residents and their families to have with us, could you please contact Alison Porter our Head of Admissions and Customer Relations on 07904 938187 at your earliest convenience to discuss in more detail.


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Review from Janet M (Daughter of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visited Dad, staff were friendly, polite and courteous. Dad was always well presented and smiling. He was happy, never agitated. When visiting, Covid procedures were well adhered to and easy to follow. Would recommend this care home highly.

Reply from Alison Porter, Head of Admissions & Customer Relations at Whittle Hall

Thank you for your 5-star review and highly recommending Whittle Hall.
The staff will be delighted with your review.


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Review from J T (Daughter of Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Whittle Hall since January 2021. From the moment she was admitted the caring staff went above and beyond to support Mum but also do everything possible to help our family adapt to this difficult time. As I live abroad I am constantly in communication with the wonderful team who are
always so kind, caring and professional. Even though they are so busy they are always happy to reassure us with updates and photos of Mum. When I come to the UK they are amazing and flexible even in the most difficult of times. Mum's room is always spotlessly clean and a welcoming private space for visits. Her clothes are always clean and she always looks cared for. The staff take the time to do her hair making her feel good. The food is of a good standard and Mum's weight is constantly checked. Mum's communication isn't great but the staff quickly began to understand what her likes and dislikes are. Every member of staff is so caring and treat Mum with dignity, understanding and respect.

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Review from Jill A (Daughter-in-law of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law sadly passed away in October. My husband and I are, however, confident we chose the best home in our locality. We appreciate the care industry experiences staffing issues and needs to use agency staff to some degree. Over the years though there have been many permanent members of the
team at Whittle Hall which is good for us as a family but even better for the residents. The manager instilled confidence from when she started at Whittle Hall that the home would be well-managed and the care given would be of a high standard. We would, and have, recommended Whittle Hall to other people.

Reply from Alison Porter, Head of Business & Customer Relations at Whittle Hall

Thank you for your review. The staff will be delighted with your review as you have said the staff at Whittle Hall have been there for many years and do an amazing job looking after the residents.
Thank you again for your lovely review.


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Current Review Score: 9.2 (9.183)

Overview of Review Score

The Review Score of 9.2 (9.183) out of 10 for Whittle Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.842 for Whittle Hall is calculated as follows: ( (82 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.341 Points relating to the number of positive Reviews for Whittle Hall is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 8 Positive Reviews ÷ 14.8 = 0.541

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

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Georgina Webb

Job Title: Home Manager

Joined: 2024

Georgina was a formerly Deputy Manager at another L&M Healthcare home before being recognised as a shining star and promoted to Home Manager at Whittle Hall.


Frequently Asked Questions about Whittle Hall

What types of Care is Whittle Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Whittle Hall provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Whittle Hall have?

There are 74 Single Rooms.

What are the Facilities & Services at Whittle Hall?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Whittle Hall to the centre of Warrington?

2.4 mile(s) as the crow flies, distance by road may be significantly further.