Wollaton View Care Home

21 Lambourne Drive, Wollaton, Nottingham NG8 1GR
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6.4 2 Reviews
  • Wollaton View Care Home, Nottingham
Wollaton View is a modern residential care home for up to 46 residents. It provides residential, dementia, respite, short-term and rehabilitation care.

The home is based on a residential street in Wollaton, Nottingham, close to Wollaton Park and museums. There is a bus stop just around the corner and buses run into Nottingham city centre every eight minutes.

The home features 46 en-suite bedrooms, which residents are welcome to personalise with their own furniture and decorations. There is a large lounge, social dining area and a garden with raised beds for accessible gardening. An in-house hairdresser, as well as a chiropodist and manicurist, promote wellbeing.

An activities coordinator arranges activities, social events and day trips, while residents are supported and encouraged to pursue their favourite pastimes.

Meals are prepared on-site using fresh ingredients, and residents can choose to eat in the dining room or privately in their own room. Dietary requirements are catered for and snacks are available at all times.

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Care Provided by Wollaton View Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 46 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care

Good to Know

  • Owner
  • Wollaton View Ltd
  • Person in charge
  • Deborah Redshaw (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)

Facilities

Wollaton View Care Home Reviews (2)

6.4

Wollaton View Care Home has a Review Score of 6.4 (6.382) out of 10, based on 2 reviews in the last 2 years. Over all time Wollaton View Care Home has 2 reviews.

Overall Experience

  • 1
  • 0
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  • 1

Date Published

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Review from Nicola K (Daughter of Resident) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father was allocated a bed through City Care for supposed rehab from a hospital admission to enabling him to get home in being independent again. However what with a rushed failed discharge that lasted less than 24hours, loosing over 10% body weight, grade 2 pressure ulcers and having 6 falls in
less than 12weeks I would advocate that family members refuse the bed admission to this care home. Communication from City care was constantly poor, the family was labelled as being akward by the management when questions were asked on the care planning for our father. Emails were not answered regarding lost property and damaged clothing. His physical and mental well-being has certainly been affected, he is currently in a very different care home that epitomises safety, compassion and empathy however I feel the damage has been done.

Reply from Deborah Redshaw, Manager at Wollaton View Care Home

The gentleman was in a room very close to the staff, had a PIR sensor to alert staff to movement, we cannot stop falls just respond as soon as possible. City Care did not feel he required one to one care, there Team would have authorised if they felt this was required. The gentleman was encouraged to spend time in the dining room for meals and in the lounge for his safety,but he would request to return to his bedroom.The gentleman was receiving a fortified diet,but burning off calories as wandering and unsettled day and night.The Grade 2 sore was caused by shearing not pressure.When the discharge failed we agreed to take him back even though he returned after our cut off time for admissions.We the care home provided the care plan once Power of Attorney was received. We cannot provide without permission.Lost item discussed with Son, did not return with the gentleman after his discharge home.The clothing was discussed, the staff said it was ripped by the gentleman self-removing the shirt


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Review from S B (Respite Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the highest respect for the care I received. There aren't enough words for me to express my gratitude for the kindness and friendship I encountered during my brief stay.

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Cleanliness

Treated with Dignity

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Current Review Score: 6.4 (6.382)

Overview of Review Score

The Review Score of 6.4 (6.382) out of 10 for Wollaton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.273 for Wollaton View Care Home is calculated as follows: ( (12 Excellents x 5) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 22 Ratings = 3.273

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.109 Points relating to the number of positive Reviews for Wollaton View Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 1 Positive Reviews ÷ 9.2 = 0.109

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Wollaton View Care Home

What types of Care is Wollaton View Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wollaton View Care Home have?

There are 46 Single Rooms.

How far is Wollaton View Care Home to the centre of Nottingham?

2.6 mile(s) as the crow flies, distance by road may be significantly further.