Woodland Manor Care Home

Micholls Avenue, Chalfont St Peter, Gerrards Cross SL9 0EB
Submit a Review
9.8 119 Reviews
  • Woodland Manor Care Home, Gerrards Cross
Woodland Manor is situated in the charming village of Chalfont St Peter, set in beautifully landscaped gardens where residents can enjoy plenty of outdoor space. Providing expert residential, dementia, nursing and respite care 24 hours a day, the home supports individuals with wide-ranging needs.

There is an excellent choice of activities to keep mind and body active courtesy of a dedicated activities and wellbeing team, and a minibus ensures residents can enjoy regular trips and outings.

Every resident has a spacious private bedroom with ensuite wet room, and there are plenty of communal areas for residents and their relatives to enjoy, including a variety of lounges and dining rooms, a private dining room for special occasions, a hair salon and nail bar, an activities room, a café and even a cinema.

Show Woodland Manor Care Home on the Map

Care Provided by Woodland Manor Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cristian Grosav (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Woodland Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Those care needs

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking available on site.


Woodland Manor Care Home Reviews (119)

Total of 119, showing 81-100
9.8

Woodland Manor Care Home has a Review Score of 9.8 (9.763) out of 10, based on 39 reviews in the last 2 years. Over all time Woodland Manor Care Home has 119 reviews.

Overall Experience

  • 99
  • 19
  • 0
  • 1
  • 0

Date Published

119
14
21
39
80

Review from B L (Wife of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son and I are very happy about my husband's respite care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melanie P (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely kind and treat my mother with the utmost respect. They are clearly very experienced and confident when working with mature dementia residents.
Communication with Woodlands has been excellent, the management are proactive at keeping the family involved and informed. As a family,
we are very pleased with the care and consideration given to my mother.
Woodlands is new, clean and fresh with excellent facilities and activities. It would be nicer if the beds were 3/4 size rather than single.
On the first visit, there was no one on reception - for security, we would rather have seen the desk manned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth H (Wife of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Woodland Manor for over two years until he passed away in July 2018. While they did have staffing problems due to the lack of public transport locally, I found the care to be of the highest standard. With a new manager in place, I feel the home will see even more improvement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia (Friend of Resident) published on 25 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tranquil care home, ideal for my dear friends requirements, staff attentive.
Lovely facilities, which also caters for visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matt L (Son of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was extremely well looked after in his time at Woodland Manor. Staff were polite and attentive at all times and also made visitors very welcome. Perhaps a system to take residents for mini-walks (15 mins) outside daily could be considered? Thank you for taking such good care of Dad

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from TJT (Friend of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

To adhere to your Review Policy Content Standards all I will say is read the latest CQC report published April 24th 2018, it's a very true, clear picture of Woodland Manor Care Home. The only thing it doesn't tell you is the anguish some residents and their relatives are going through as Porthaven Care
Homes impose massive fee increases upon their residents. Some of whom have been forced to leave the place they thought was to be their home and others struggle as they fight to keep themselves or their loved one in a familiar environment.
There are some helpful, competent staff at Woodlands but with a permanent manager very rarely at Woodlands and Porthaven's management failing to be accountable this is now a very unhappy care home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with Woodland Manor, where my Mother has been well looked after in a warm and welcoming community. She has been given friendship and understanding by patient carers, and the nursing care team have always been excellent too. Wonderful garden/coffee bar to spend time in/see visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian P (Husband of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife who suffers from Lewy Body Dementia has now been a resident of Woodland Manor Care Home for almost a year. In my opinion, the staff continue to be kind and attentive and truly caring in every respect. I am conscious that a recent CQC review of Woodland Manor has been far from satisfactory, but
I have to say that I have never found any of their adverse comments applicable to my wife's situation. Her overall treatment has always been such that I would never hesitate to recommend this Care Home to anyone requiring residential care and attention.

Reply from Hannah Markland, Home Manager at Woodland Manor Care Home

Thank you so much for sharing your personal experience of our home - my fantastic team will be grateful to receive your praise. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia M T (Respite Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the care and consideration that I have received during my respite stay after a foot operation. The cuisine has been excellent and the staff are so kind and willing to go the extra mile. I was so pleased over Easter that church services were included. I loved the cinema and
activities.
The cleanliness was exceptional and much appreciated. I feel stronger and more positive. Thank you to all concerned.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley L (Daughter of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what I observed, both the accommodation and care were just what my mother required for respite after her operation.
Our only concern was my mother contracted a chest infection while being cared for and was very poorly. She was given antibiotics, however, she said she was not seen by a doctor but
a nurse. This chest infection persisted and has required stronger antibiotics and has still not cleared up.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan N (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment mum walked into Woodland Manor for her initial visit, she has experienced nothing but dignity, thoughtfulness and efficiency. Having been in residence for 4 months, she has become more animated, mobile and content.
Every aspect of her care is exceptional, admin, food, personal care,
entertainment, housekeeping - nothing is too much trouble and she is very happy and therefore so are we. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P S (Respite Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodland Manor has been wonderful for me. It has got me to my feet after a fall and a period in hospital and has encouraged me in every way.
The care and patience of this often very hard-pushed staff is incredible.
For cleanliness, my bathroom has been kept spotless but my room has not received much
attention!
It is the kindness and attention which will remain with me always.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue L (Daughter of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of the staff are consistently polite, cheerful and welcoming at all times. My father would have liked the meals to be served at a higher temperature and reported that they were better towards the end of his stay. He also found that he was not warm enough in his bedroom. He felt like he was
"among friends" during his stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola K (Daughter of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of customer care at Woodland Manor has been excellent. From the first meeting at the home with the client services manager and then the assessment for my dad (at home) with the deputy home manager, through to meeting the carers working on the Buckingham wing, the level of care and advice has
been superb.
My mother, brother and I are very grateful that the team have worked so hard to settle our dad into the home. He has settled very quickly - much quicker than we would have imagined. This is to the credit of the team.
It has been a very sad and difficult time for us as a family but the advice and guidance we have received has really helped us all adjust.
The level of attention that dad has received from everyone has been so heartening to see. The carers really take on dads personality and they have tailored the day to dad's needs and interests. Dad is happy with the home. He keeps telling us how friendly and helpful the staff are - he looks happy and tells us how much he enjoys the food, people and singing activities.
We would highly recommend Woodland Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Brother of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my sister, who was suffering from cancer, received whilst at Woodland's Manor, vastly exceeded my expectations and could not be faulted.
She was treated as an individual with great dignity. The staff showed great professionalism at all times.
The nature of my sister's illness
prevented her leaving her room. However, the facilities appeared excellent and the welcome/concern extended to myself and family was greatly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V J (Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I do think that there is not enough time given between meals from lunch at 1pm to supper at 5pm. I would recommend that the time should be altered to 7pm from 5pm, when it would be easier to cope with having another meal and not eating too early.

Reply from Leigh Reid, Home Manager at Woodland Manor Care Home

Thanks for taking the time to review our home and for rating the service excellent. I take on board your comments about meal times but would point out that these are the main dining times only. In addition to this, for those who prefer not to eat in the restaurant, we have a lighter bites menu available throughout the day and a 24-hour snack menu. Thank you again for your kind feedback. Warm regards, Leigh


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M R (Son of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment, however, they need to vastly improve their activities schedule for residents. Overall, very happy with Woodland Manor for mum.

Reply from Leigh Reid, Home Manager at Woodland Manor Care Home

Thank you for taking the time to share your experience of Woodland Manor. Porthavens' award-winning leisure and wellness programme can now be fully effected having successfully recruited a full-time coordinator. Please do attend our regular relatives meetings in order to share your thoughts and ideas on how further enhancements can be made or alternatively, just call by my office. Best wishes, Leigh


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodland Manor provided several weeks of respite for my elderly mother, following some falls and a hospital admission which left her very unwell. The staff are very caring and friendly, and the nursing care good.
Mum's health and strength improved greatly, thanks to the staff and to the excellent
food. She enjoyed the activities provided and found the garden delightful. For the family, our anxieties about our mother have been taken away, and we can see she is happy.

Reply from Heather Hadizad, Home Manager (Interim) at Woodland Manor Care Home

Thank you for your comments and for taking the time to share your experience of Woodland Manor. Kind regards, Heather


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ivan D (Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class in every way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum needed to go into care. She arrived at Woodland Manor after not settling in a previous home. From the very first day, the warmth of the welcome from both staff and other patients relatives helped her to start to settle and trust. On day one the staff managed to earn her trust and the frightened
look on her face started and disappeared and a calm look took over and she responded to the staff. For me being the main carer I also started to settle and sleep better for the first time in a month. I know my mum was in good hands with staff that really cared and most important understand what was happening to her. Thank you Woodland Manor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Woodland Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Woodland Manor Care Home is calculated as follows: ( (364 Excellents x 5) + (83 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 460 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodland Manor Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Oct 2020

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Cristian

Cristian Grozav

Job Title: Home Manager

Joined: 2022

Hello, my name is Cristian Grozav, and I am the Home Manager here at Woodland Manor.


I am a highly motivated and compassionate individual with over 9 years of experience in the healthcare sector. I have dedicated my career to enhancing the quality of life of residents in my care and ensuring the smooth operation of the care facilities I manage. My expertise lies in managing day-to-day operations, leading a diverse team and implementing best practices to provide exceptional care and support for our residents and their loved ones.


In 2014 I began working as a healthcare assistant whilst waiting for my nursing registration, and I advanced through various roles within the company, demonstrating consistent dedication and acquiring new skills at each level.


By utilising my own experience, qualifications and personal dedication, I aim to ensure that every resident living at Woodland Manor receives the highest standard of care and enjoys living in a safe, supportive and enriching environment.


Carmen

Carmen Cianciaruso

Job Title: Client Services Manager

Joined: 2022

Hello, my name is Carmen, and I am the Client Services Manager here at Woodland Manor.


I was born and raised in Rome but have lived in the UK for over 20 years. I am adept at adapting to different situations, people and cultures due to my experiences working and living abroad and in multicultural environments.


I am a highly enthusiastic person who promotes a person-centred approach, starting from a family's initial visit. Teamwork is also very important to me as it reflects a collaborative and supportive approach to achieving a common goal, which is contributing to the overall well-being of our residents.