Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Woodlands Care Home has a Review Score of 9.7 (9.740) out of 10, based on 26 reviews in the last 2 years. Over all time Woodlands Care Home has 52 reviews.
Review from C H (Daughter of Resident) published on 7 February 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your kind review of Woodlands Care Home! We are so pleased that you found the transition to be smooth and bearable for your Mum. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands Care Home is a welcoming, lovely and clean environment and that your Mum receives the best of care to keep her clean and well-cared for. Kind regards
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Review from K E (Friend of Resident) published on 22 January 2025
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home! It's great to know that you are happy with the care that your friend receives and that the team are very welcoming and caring. Our team work very hard to ensure that they provide a lovely, spotlessly clean environment for their residents. The activities at Woodlands are fabulous and both the team and the residents love to create amazing displays to show off their work! Kind regards,
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Review from Mandy C (Daughter of Resident) published on 13 December 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely words about Woodlands Care Home! We are so pleased that your mum is happy and she will settle in no time. Woodlands Care Home is a lovely environment that the team work hard to keep nice and clean. They make sure that rooms as just as our residents like, with their own items from home. Our activities are excellent and there is something to suit everyone! We love seeing your mum's dog too and always enjoy giving him a good fuss! Kind regards.
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Review from Lynne C (Niece of Resident) published on 18 October 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home. We're so sorry that your Aunt's health has deteriorated but it's good to know that the staff at Woodlands have been so supportive and caring and they pride themselves on being approachable and supportive to families. We like to offer a fantastic range of activities and celebrations at Woodlands and we're glad that your Aunt is able to enjoy some of these. We enjoy having you visit and look forward to seeing you soon! Kind regards.
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Review from Carole M (Daughter of Resident) published on 21 August 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your kind review of Kingswood Manor Care Home! We have a wonderful team of staff at Kingswood Manor who work hard to provide the best care possible to all of their residents. It's lovely to hear that they always have time to talk to you and that you appreciate that. Our activities and trips at Kingswood Manor are excellent and they really do go that extra mile to ensure that they are special! Kind regards.
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Review from D G (Daughter of Resident) published on 31 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you so much for your kind words about Woodlands Care Home! We are pleased you find both the rooms and the residents clean and tidy. We have a great team at Woodlands Care Home and it's lovely to hear that you find them hardworking, welcoming and helpful. We love having you visit your mother and look forward to seeing you soon! Kind regards.
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Review from William P (Friend of Resident) assisted by family/friend published on 17 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home! It's great to know you are amazed with the care home. We're pleased that your friend has settled so well and is happy with their room and the food. Our team would be more than happy to welcome you in the future if you would like to stay! Kind regards, Clare.
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Review from Janet H (Sister-in-law of Resident) published on 16 July 2024
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Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home, we're so glad you feel it's a lovely home! Our team are wonderful and love what they do, and are always there to help you if you need anything. Kind regards.
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Review from P M (Daughter of Resident) published on 5 July 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for your great review and 5-star rating! It's wonderful to read that you feel at ease knowing your dad is being properly cared for. That's hugely impactful and will help other care seekers to have confidence in choosing Woodlands as their loved one's home. With best wishes.
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Review from Matt G (Grandson of Resident) published on 14 June 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a fantastic review. Thank you so much for taking the time to share your thoughts, with best wishes.
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Review from Paula P (Friend of Resident) published on 4 June 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you for your review. Woodlands has a huge garden which can be accessed through the patio doors in both downstairs lounges. Maybe ask the team to show you where. There are 3 Activity team members so I'm not sure why you feel that there aren't sufficient activities. I have spoken to the Home and let them know your concerns. Having said all that, it's great that you think it is the best! With best wishes, Managing Director.
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Review from Brendan D (Brother of Resident) published on 4 June 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for leaving such a wonderful review and for our five-star rating. It's lovely to read how well your sister has settled and that you feel she is well looked after. With best wishes, Managing Director.
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Review from M H (Wife of Resident) published on 16 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a thoughtful review. Thank you so much for taking the time to submit it. It sounds as though your husband is being well looked after. With best wishes, Managing Director.
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Review from Eleanor S (Daughter of Resident) published on 15 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a fantastic review and rating - thank you so much. I love that your dad rates the food as superb! It's really helpful for other care seekers to read about your experience. With best wishes, Managing Director.
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Review from Janet C (Friend of Resident) published on 15 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for taking the time to write a review and your 5 star review. With best wishes, Managing Director.
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Review from P K (Daughter of Resident) published on 15 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a wonderful review. Thank you so much for sharing your experience of Woodlands. It's great to read how well things are going. With best wishes.
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Review from Mark S (Son of Resident) published on 15 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for your review. It's worth chatting with the team to find out what other areas of the home are used to enjoy visits with relatives, away from the lounge/dining room, with best wishes.
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Review from C F (Daughter of Resident) published on 7 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thanks so much for taking the time to write a review. With best wishes.
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Review from A B (Son of Resident) published on 7 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you for taking the time to write a review. The cost of care and fee setting is a big conversation but I believe we provide value for money. It's good to read that your mum is happy and settled. With best wishes.
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Review from Carol P (Regular Volunteer) published on 7 May 2024
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Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a great review. Thank you so much for taking the time to share your thoughts. With best wishes.
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The Review Score of 9.7 (9.740) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.740 for Woodlands Care Home is calculated as follows: ( (233 Excellents x 5) + (63 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 304 Ratings = 4.74
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Mar 2023
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Job Title: Home Manager
Joined: 2022
Vicky is the Home Manager of Woodlands Care Home.