Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ
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9.7 52 Reviews
  • Woodlands Care Home, Bolton
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.

The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.

Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.

Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.

The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.

There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.

Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.

Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.

Care Provided by Woodlands Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Victoria Hutchinson (Registered Home Manager)
  • Admission Criteria
    • All admissions will have a pre-admission assessment
    • Ages 18+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Woodlands Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,177
    • RESPITE Self-Funded Residential Care from £1,177
    • RESPITE Self-Funded Residential Dementia Care from £1,177
  • Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


    Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.


  • (these prices are only a guideline, please contact Woodlands Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.


  • Parking
  • Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


Total of 52, showing 1-20
9.7

Woodlands Care Home has a Review Score of 9.7 (9.740) out of 10, based on 26 reviews in the last 2 years. Over all time Woodlands Care Home has 52 reviews.

Overall Experience

  • 44
  • 6
  • 1
  • 1
  • 0

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

The staff have made the whole transition into a care home situation so much more bearable. The time they give the family to listen and support is invaluable. Every member of the team - the maintenance, the cleaner, the management, the administrator, the front desk lady, and the caring team - each one
has been so lovely as well as professionally outstanding. It is a huge relief to know our mum is safe, clean and well-cared for. Thank you so much.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your kind review of Woodlands Care Home! We are so pleased that you found the transition to be smooth and bearable for your Mum. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands Care Home is a welcoming, lovely and clean environment and that your Mum receives the best of care to keep her clean and well-cared for. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

I have visited Woodlands a few times since my dear friend became a resident in September. Each time I visit I'm greeted by a friendly receptionist and welcomed by staff. Woodlands is spotlessly clean (smells fresh, not like other homes) and I know my friend is looked after by the very caring staff.
Lots of care is shown by beautiful displays in the halls and foyer and activities seen to be enjoyed by residents. Well done!

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home! It's great to know that you are happy with the care that your friend receives and that the team are very welcoming and caring. Our team work very hard to ensure that they provide a lovely, spotlessly clean environment for their residents. The activities at Woodlands are fabulous and both the team and the residents love to create amazing displays to show off their work! Kind regards,


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Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in Woodlands for two weeks so far due to her not being safe at home anymore. And wow what an amazing place. When you walk in, it smells lovely and you're welcomed with a big smile from the lady on the desk. All the staff seem happy and will chat with you about any concerns. They
have activities on most days, which my mum enjoys. The rooms are spacious with en-suites and we can take items from home, we took a lot of family pictures and they were soon put up on her walls. It's so good to see our mum happy again, we can also take her dog in to visit and he gets spoilt also. My mum is still settling at the moment but as a family, we are very happy with Woodlands and know we made a great choice.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely words about Woodlands Care Home! We are so pleased that your mum is happy and she will settle in no time. Woodlands Care Home is a lovely environment that the team work hard to keep nice and clean. They make sure that rooms as just as our residents like, with their own items from home. Our activities are excellent and there is something to suit everyone! We love seeing your mum's dog too and always enjoy giving him a good fuss! Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt's health has deteriorated and staff have been excellent in their support and considerate to all wishes including her family. The support and care have been very good in over 2 years my aunt has resided here. The staff are approachable and take on board our feelings. There are always activities
going on, and celebrations galore. The environment is bright and welcoming. I've been able to visit at any time and personalise her room. No complaints.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home. We're so sorry that your Aunt's health has deteriorated but it's good to know that the staff at Woodlands have been so supportive and caring and they pride themselves on being approachable and supportive to families. We like to offer a fantastic range of activities and celebrations at Woodlands and we're glad that your Aunt is able to enjoy some of these. We enjoy having you visit and look forward to seeing you soon! Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mother is happy, well cared for, well nourished and her medical needs catered for. The staff are lovely, and caring and can always find time to talk to the residents. One of the staff is solely responsible for organising activities and trips (e.g. on the anniversary of D-Day, all of the tables had
Union Jacks on them and they had a special meal). The staff always have time to talk to us.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your kind review of Kingswood Manor Care Home! We have a wonderful team of staff at Kingswood Manor who work hard to provide the best care possible to all of their residents. It's lovely to hear that they always have time to talk to you and that you appreciate that. Our activities and trips at Kingswood Manor are excellent and they really do go that extra mile to ensure that they are special! Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are hard working in what they do. The rooms are all clean and well-maintained. The residents are all clean and tidy. Woodlands is very welcoming, all staff are really helpful, nothing is too much trouble and it is a pleasure to visit my mother at Woodlands.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you so much for your kind words about Woodlands Care Home! We are pleased you find both the rooms and the residents clean and tidy. We have a great team at Woodlands Care Home and it's lovely to hear that you find them hardworking, welcoming and helpful. We love having you visit your mother and look forward to seeing you soon! Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend every week for the last three months. It's very clean and tidy. The food is excellent, the staff are very helpful and friendly. No smell of urine. You get your own room with an en-suite and a TV. My friend has settled in very well. I was amazed by the care home. I would
even stay here if I needed to. The staff here go above and beyond.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home! It's great to know you are amazed with the care home. We're pleased that your friend has settled so well and is happy with their room and the food. Our team would be more than happy to welcome you in the future if you would like to stay! Kind regards, Clare.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely home, and security is excellent but spacious areas. The bedroom is very clean and tidy. The team is all smiley, pleasant and happy to help.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home, we're so glad you feel it's a lovely home! Our team are wonderful and love what they do, and are always there to help you if you need anything. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident and has been here for a few months. He has a lovely, clean, tidy, comfortable bedroom. The day room/lounge is lovely and colourful, with nice, comfortable chairs. The staff are amazing, friendly, approachable and caring for my dad's every need. Great atmosphere. Residents are always
clean and tidy. The staff are always celebrating any special event, encouraging residents and visitors to join in. I feel at ease knowing my dad is being properly cared for.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you so much for your great review and 5-star rating! It's wonderful to read that you feel at ease knowing your dad is being properly cared for. That's hugely impactful and will help other care seekers to have confidence in choosing Woodlands as their loved one's home. With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My gran was always adamant would not go in a home; however, after respite here, she chose to stay, and ever since she has been happier. The location and activities, etc are fantastic, but the main plus is the staff. They are always bubbly and friendly and nothing is ever too much. Great work and thank
you.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

What a fantastic review. Thank you so much for taking the time to share your thoughts, with best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My friend has been in four care homes to date. By far this is the best one for care and environment. My only concern is now it is summer there is no outside space for the residents at their disposal. Also I have not really seen much activity to keep them motivated and awake, I know my friend used to
love watching singing and videos of the singers on the TV. Other than this it is the best.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you for your review. Woodlands has a huge garden which can be accessed through the patio doors in both downstairs lounges. Maybe ask the team to show you where. There are 3 Activity team members so I'm not sure why you feel that there aren't sufficient activities. I have spoken to the Home and let them know your concerns. Having said all that, it's great that you think it is the best! With best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

My eldest sister has very recently moved into the Woodlands. She is calm, content and well cared for. The staff are most attentive, kind and always available. Her bedroom is well-equipped and very welcoming. The care home is spotless. It feels very secure without it being oppressive. I feel sure my
sister will be well looked after. Already the team are working on increasing her mobility. A hairdresser each week is a pleasurable bonus for her.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you so much for leaving such a wonderful review and for our five-star rating. It's lovely to read how well your sister has settled and that you feel she is well looked after. With best wishes, Managing Director.


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Overall Experience  Overall Experience 4.0 out of 5

On entering the home, any staff you meet are always pleasant, all corridors are clutter-free and bedrooms clean and tidy. Odd jobs attended to quickly. I can only say the food is good, all meals enjoyed by my husband and there is a good variety. There are quite a few activities, plus an outing in April
my husband enjoyed. The care staff attend to their duties with a smile and take time to speak to residents. I admire their patience, they are altogether very efficient.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

What a thoughtful review. Thank you so much for taking the time to submit it. It sounds as though your husband is being well looked after. With best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff have been really great and supportive and nothing is too much trouble. They make the residents really feel like they are in their home environment. My dad rates the food as 'superb' and so that's a ten out of ten for him! Five stars, cannot fault anything.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

What a fantastic review and rating - thank you so much. I love that your dad rates the food as superb! It's really helpful for other care seekers to read about your experience. With best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming from reception to carers. Information given as requested, with consent from family. All carers met have been friendly and caring towards residents. Room clean and well-presented.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you so much for taking the time to write a review and your 5 star review. With best wishes, Managing Director.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has only recently moved into Woodlands Care Home. To put it quite simply, I cannot praise all the staff enough. It's a world away from her previous care home. Nothing is too much trouble if it's in the interests of Mum for that matter all our family. It is a beautiful home full of beautiful people.
I hope Mum will have many happy years with them.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

What a wonderful review. Thank you so much for sharing your experience of Woodlands. It's great to read how well things are going. With best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My relative has only been a resident for a few weeks, and first impressions are positive. It seems well-staffed, secure and clean. The lounge/dining area is not the best for visitors. The standard of care seems good and overall quite happy.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you so much for your review. It's worth chatting with the team to find out what other areas of the home are used to enjoy visits with relatives, away from the lounge/dining room, with best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

Treated with dignity. Friendly staff who are very helpful. Easy to talk to staff concerning health problems.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thanks so much for taking the time to write a review. With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since 2016 and is very happy with the settled environment, fortunately, none of the other residents are aggressive or agitated at the moment so it's a calm environment. The costs have risen well above the rate of inflation year after year.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

Thank you for taking the time to write a review. The cost of care and fee setting is a big conversation but I believe we provide value for money. It's good to read that your mum is happy and settled. With best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff. Very organised and residents all seem happy.

Reply from Honor Keatley, Managing Director at Woodlands Care Home

What a great review. Thank you so much for taking the time to share your thoughts. With best wishes.


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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Woodlands Care Home is calculated as follows: ( (233 Excellents x 5) + (63 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 304 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Vicky

Vicky Hutchinson

Job Title: Home Manager

Joined: 2022

Vicky is the Home Manager of Woodlands Care Home.


Frequently Asked Questions about Woodlands Care Home

What types of Care is Woodlands Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodlands Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Woodlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Care Home to the centre of Bolton?

4.5 mile(s) as the crow flies, distance by road may be significantly further.