The home is of a very high standard with great facilities. We have found the staff extremely kind
Caroline W (Daughter of Resident)
I can put my hand on my heart and say this is the best home I have ever come across.
J H (Niece of Resident)
Nothing was too much trouble. This newly purpose-built home is special. Spacious and light
S R (Sister of Resident)
Car parking is available onsite
Yarnley House Care Home has a Review Score of 9.0 (9.017) out of 10, based on 6 reviews in the last 2 years. Over all time Yarnley House Care Home has 6 reviews.
Review from John H (Son of Resident) published on 28 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Helen Mullins, Home Manager at Yarnley House Care Home
Thank you for your very lovely review. The staff work really hard to ensure the care is delivered to the highest standard.
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Review from Tom H (Son of Resident) published on 24 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from J H (Niece of Resident) published on 17 December 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tracey Aldin, Home Manager at Yarnley House Care Home
It is great to hear that you have had such a positive experience. We pride ourselves on delivery the highest standards of care and lovely to hear that you feel we are the best. Thank you.
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Review from Carol T (Friend of Resident) published on 29 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tracey Aldin, Home Manager at Yarnley House Care Home
I am very pleased to hear that you are impressed with Yarnley House. We value your feedback. Thank you.
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Review from Caroline W (Daughter of Resident) published on 8 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Tracey Aldin, Home Manager at Yarnley House Care Home
I am so pleased to hear that you find our staff supportive. We always put our residents and their families at the forefront of everything we do.
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Review from S R (Sister of Resident) published on 7 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tracey Aldin, Home Manager at Yarnley House Care Home
Thank you for this review. I am pleased to hear that we were able to make the transition easy for you. We are always happy to help.
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The Review Score of 9.0 (9.017) out of 10 for Yarnley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Yarnley House Care Home is calculated as follows: ( (70 Excellents x 5) ) ÷ 70 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.017 Points relating to the number of positive Reviews for Yarnley House Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 6 Positive Reviews ÷ 14.4 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
We invite you to visit our stunning and thoughtfully designed luxury care home. Feel free to drop by for a coffee and a friendly chat, or contact us to schedule a visit for more information about our services we offer. We look forward to welcoming you.
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Job Title: Home Manager
Joined: 2024
Tracey joins Yarnley House as the home Manager and brings a wealth of experience with her. Having qualified as a nurse in Bournemouth Hospital she worked in many health care settings most recently as The Elderly Care Matron at Southampton General Hospital.
Tracey has worked in social care for the past 10 years as a Home Manager and Regional Director. Tracey’s passion is for all Residents to receive an outstanding level of care and she works very closely with her team to ensure the Resident is at the heart of everything.
Job Title: Deputy Manager
Joined: 2024
Tracey joins the team as Deputy Manager and brings a wealth of experience. A qualified nurse with who started with the NHS and has previously worked as a Ward Sister in a rehabilitation ward for the elderly and more recently working as a Senior Nurse in a nursing home.
Tracey is dedicated to ensuring that Yarnley House provides a happy and safe home where residents thrive and where the highest standards of care are upheld.
Job Title: Administrator
Karen has joined Yarnley House as our business administrator. Karen brings a wealth of experience from various administration roles. Prides herself on bringing high standards to the role and ensuring residents and relatives have the best experience they can. Karen is always happy to help anyone with their enquiries.
Job Title: Receptionist
Joined: 2024
Angela has many years of experience working in the care sector in both clinical and administration roles. Angela is looking forward to meeting you and welcoming you to Yarnley House.
Job Title: Activities Lead
At Yarnley House, Kim’s passion lies in tailoring activities to each resident’s unique needs and interests. Her diverse background ensures a program that supports both enjoyment and personal growth.
With a background spanning law, teaching, and therapy, Kim brings a wealth of experience to Yarnley House.
Her goal is to create a smooth transition into care by working closely with residents and staff to develop a fulfilling, personalised activities program.
Job Title: Head Chef
Joined: 2024
Daniel joins the team as our Head Chef and brings a wealth of experience having been a chef for the last 35 years and having worked with such great as Raymond Blanc and John Wood, and in such places as the historic QE2 and Le Petit Blanc.
Daniel brings a real passion and respect to the ingredients he is cooking with, and this reflects in every dish he prepares.
Daniel, will be working closely with our residents to ensure that all of their favourites are served as well as the opportunity to try new tastes whilst ensuring a great dining experience.
Job Title: Unit Lead
Reena joins us with a wealth of knowledge and experience. She has worked as a Deputy Manager previously and is very passionate about providing high-quality care to our residents.
Job Title: Registered Nurse
Marian has joined us at Yarnley House as a Night Nurse. Marian is very passionate about our residents living a fulfilled and happy life. He brings his experience from previous roles to enhance care at our luxury care home.
Job Title: Care Assistant
Kirsty has worked in care for over 15 years and is very passionate about dementia care. Kirsty is our Dementia Champion and you will often find her singing and dancing around the home.
Job Title: Care Assistant
Helen finds being a carer both rewarding and a privilege. Helen’s kind and caring nature shines through every day and we are lucky to have her on the team.
Job Title: Head Housekeeper
Joined: 2024
Claire brings a wealth of experience to the role and strives to deliver the highest standards of cleanliness to the home. Claire is dedicated to making our home safe and our residents happy.
Job Title: Maintenance Manager
Joined: 2024
Guy has worked for the last 25 years in maintenance and property management. He brings a wealth of knowledge and is committed to delivering a high-quality service for our residents.
