The Solace Centre, Equinoxcare

58 Bowmans Close, West Ealing, London W13 9YT
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3 Reviews
  • The Solace Centre, Equinoxcare, London

Care Provided by The Solace Centre, Equinoxcare

  • Type of Service
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Mental Health Condition

Good to Know

  • Owner
  • Social Interest Group
  • Person in charge
  • Mirna Scholey + Catherine Bingham (Solace Manager + Senior Recovery Worker)
  • Admission Criteria
    • The Solace Centre is a referral service (no drop-in visits) for people with a mental health diagnosis in the Borough of Ealing. Referrals can be accepted by mental health practitioners, occupational therapists, social prescribers, and GPs via email after the completion of the referral form. Attendance at the Solace Centre may also be a part of your care plan. There are two types of referrals: a person on a section + not on a section. If a person being referred is currently on a section, we will require a risk assessment and the referrer to accompany the referred person on visits until agreed. We recommend and welcome a friend or professional to join new visitors to reduce any initial concerns. During an induction, we'll show the new visitor around The Solace Centre, discuss what the service offers, and go through the Code of Conduct. Afterwards, the new visitor is welcome to have a cup of tea/coffee or juice and meet our other members. Following induction, the new visitor is welcome to attend on an informal, ad hoc basis Monday – Friday, 3pm - 7pm. If you'd like to learn more about this service and induction, please email enquiries.solace@equinoxcare.org.uk or call between 3pm and 7pm at 0208 567 6189 as we are an out-of-hours service.
    • Ages 18+

Funding & Fees Guide for The Solace Centre, Equinoxcare

  • Prices
  • £20 a year annual membership fee


  • The Solace Centre, Equinoxcare is Ealing's daily out-of-hours mental health resource centre combating loneliness and isolation through social inclusion. A connecting hub with 68 members, based in West Ealing where people with mental health problems can meet in a relaxed, accepting environment to socialise, support one another and make new friends. It can help with respite, long-term self-management, resilience and sustainability.


    Our motto - chosen by our members, is: “Together accepting difference” - because Solace’s members and staff respect one another – with all our differences.


    Visitors are welcome to visit several times to explore The Solace Centre. New Solace members are voted in by existing Solace members (£20 per year).


Facilities

  • Activities
  • Gardens
  • Hobby / Activities Room
  • Lounge
  • Wheelchair Access
  • Visiting
  • Before visiting, please note this service is available via referral. This can be from a mental health professional, social prescriber, OT, mental health care workers or GP and can be part of a care plan.


    There are 2 types of referral: section and non-section.


    Please share the referral's hobbies and interests as well as mental health background to assist the team potentially connect the new visitor with current members and groups.


    Once the referral form is received this will be reviewed and the referral will be invited to an induction.


    During induction the referral will be shown around, learn about the service, have a chat and be given the opportunity to mingle and have a tea/coffee/juice.


    The Solace Centre welcome the referral brings a friend/family or professional to come along to the induction to help reduce any initial concerns.


    The Solace Centre is all ground floor based.


    Once inducted (and agreed to abide by the Code of Conduct) they welcome to return as a visitor on an informal basis Mon-Fri between 3-7pm.


    After the new visitor has attended regularly for a few weeks (to get to know the other members) the current Solace members "vote in" new members.


    Members are invited to group activities and participate/support in many areas towards the events and running of the service.


    Contacting The Solace Centre:


    Please bear in mind they are an out of hours service so the centre's phone/emails are only answered from 1pm onwards.


  • Parking
  • Limited car parking + disabled parking spaces available outside.


The Solace Centre, Equinoxcare Reviews (3)

Over all time The Solace Centre, Equinoxcare has 3 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I love coming to Solace. My friends are like my family, they are my family. I can come here in a good mood or bad mood and I can guarantee if I'm in a bad mood within five minutes of talking to someone, I feel better. By the time the place is closed, I am a different person from when I came in. The
support from the staff is always here and the support from my friends is great too. I recommend Solace to anyone. Come down and see for yourself.

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Overall Experience  Overall Experience 5.0 out of 5

I have been a member of Solace for over 15 years. I found Solace is a place to call a second home and if you come with problems, you end up going home happy with a smile on your face. I found Staff and fellow members are very friendly and easy to approach. It is also out of our service. Last 6 months,
I was very unwell and the amount of support and care I got from the staff and the members is remarkable. I will recommend Solace Centre to anyone in need of help.

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Overall Experience  Overall Experience 5.0 out of 5

This place helped me through a very difficult time and when covid-19 came along I was unable to access the service which was a big loss. However, I now have access to the Solace Centre's resources again and plan to use them wisely.

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