8.0

Kensington Day Centre has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Kensington Day Centre has 1 review.

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Review from C P (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience

Staff go the extra mile to keep the service users happy at Kensington Day Centre. Mum has been coming for six months and although initially reluctant really enjoys the activities and social interaction. There's always different stimulation and things happening. Thank you team you are so positive, kind

and caring. Mum is always warmly greeted. Food is excellent here with a 3-course lunch every weekday. Recommended.

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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Kensington Day Centre is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 5.000 for Kensington Day Centre is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

The 5 points relating to the number of Positive Reviews for Kensington Day Centre is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

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Kensington Day Centre

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