Birdston Day Care

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
Submit a Review
9.9 60 Reviews
  • Birdston Day Care, Glasgow
Located at the foot of the picturesque Campsie Hills, Birdston Day Care Centre is a purpose built centre offering up to 35 people transport, companionship, meals and activities seven days a week, all year long.

Designed with the older person in mind the centre is on one level and is fully accessible to wheelchair users. As well as offering the highest standards of care, there's always something to do... tea dances, arts & crafts, day trips... the list is endless, but you can guarantee service users always thoroughly enjoy themselves.

The homely interior, outstanding catering services and friendly environment make it the perfect way to spend the day.

Opening Times: Mon to Fri, 08:30-17:30

Show Birdston Day Care on the Map

Care Provided by Birdston Day Care

  • Type of Service
  • Privately Owned
  • Care Offered
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Chiropody
  • Personal Care

Good to Know

  • Person in charge
  • Teresa Anderson (Manager)
  • Admission Criteria
    • Ages 18+

Facilities

  • Activities
  • Conservatory
  • Food Provided
  • Gardens
  • Hairdressing
  • Hobby / Activities Room
  • Lounge
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Sensory Room
  • Wheelchair Access

Birdston Day Care Reviews (60)

Total of 60, showing 1-20
9.9

Birdston Day Care has a Review Score of 9.9 (9.894) out of 10, based on 6 reviews in the last 2 years. Over all time Birdston Day Care has 60 reviews.

Overall Experience

  • 54
  • 5
  • 1
  • 0
  • 0

Date Published

60
0
1
6
54

Review from Trish S (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hi, I would just like to commend the staff on the excellent care and attention that they give to my mum whilst she visits Birdston Day Care. They are constantly thinking up activities and outings to keep the clients entertained and my mum always comes back happy and more alert when she has been to Birdston
Day Care. I have nothing but praise for the staff and the service who have cared for her for the past three years. Absolutely invaluable service! Thank you. Keep it up!

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for taking the time to review our service, it is very much appreciated. I will pass on your kind words to staff. It is good to hear that your mum is enjoying the variety of activities and outings on offer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Daughter of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Daycare for mum, they can’t do enough for her. Mum has dementia and since starting to go to Birdston on a Saturday, it’s given her a new lease on life, a reason to smile again and I personally feel as if I have my mum back again, can’t thank the team at Birdston enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R W (Daughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum always enjoys her days at Birdston. The staff are very caring and helpful. Mum comes home tired after participating in many of the activities organised by the staff. She is always happy and upbeat when she gets home.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your lovely review of our service. I will pass this on to the staff who appreciate the feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D T (Husband of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always welcome at Birdston.
The home is clean, bright and spacious, and day users are encouraged to mingle with the other users.
More day trips outside would be beneficial, especially for those who are wheelchair-bound.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your kind review of our service. I will discuss the trips with our senior staff to ensure your wife is included on our local trips as she is picked up from the daycare at home time.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ishbel M (Daughter-in-law of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law was at first apprehensive about going to daycare as she does not like trying new things but she quickly settled in. She now looks forward to her Saturdays at Birdston and phones me when she returns to tell me all about her day. She is always happy and stimulated when she returns. She looks
forward to her lunches and especially likes the entertainment - she loves music and to dance! She has made new friends and praises the staff constantly. A lovely day out for her!

Reply from Ian Marshall, Clinical Director at Birdston Day Care

Thank you for taking the time to leave a review of our day care facility and service. I am so pleased your Mum-in-law is enjoying her experience, especially as she has also met and made new friends. The staff will be delighted to read this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia B (Wife of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband celebrated his 80th Birthday in May and what a joyous day your staff laid on for him.
The entertainment, dancing and all-round fun was top notch, I was especially surprised there were drinks on offer.
It was really nice to see dancing to the music and everyone enjoying this party.
Many
thanks for a special memory.
You always make interesting and varied days.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your lovely review. Am glad you managed to come in and join in with the fun and see how much your husband enjoys attending the daycare.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila M (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent service staff friendly and helpful.
Staff always contact us if there are concerns regarding Mum.
Mum loves to go and looks forward to going every week. She always returns home happy and stimulated.
The transport is well organised and great assistance.
All in all we are very pleased
with the day centre service.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your kind review of our service. I will pass on your lovely comments to the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire A (Daughter of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always looks forward to her time at daycare. The staff go above and beyond what is expected. I am eternally grateful for their help and support in making mum's experience fun, safe and enjoyable. There is always a variety of activities and mum loves the entertainment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L P (Daughter of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Birdston Day Care has been an excellent service for my dad. Although Dad has dementia and is unable to tell us what he has done he is able to tell us he has had a great day.
The staff are excellent and provide support both emotionally and physically, they provide stimulating and fun activities that
vary each day with something to suit most people spending the day there.
We have had several lovely photos of Dad joining in which is so nice to see and we get feedback on how Dad's day has gone.
I would definitely recommend Birdston Day Care.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your lovely review of our service. We will pass on your comments to our dedicated team of staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen S (Wife of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband seems to enjoy himself but as he is a man of few words the Carers inform me of what activities he has partaken in and how he enjoys his food. The entertainment has been good. For example, the music and Highland Dancing. He does not remember where he has been but is very content when he returns

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Day Care) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum attends Birdston Day Care and has done it for a number of years. She absolutely loves her time here, meeting up with friends, playing games, listening to music and even getting her nails done. She loves the visitors that the staff bring in, singers, dancers and entertainers. The staff are all
friendly and welcoming and get to know their clients very well. The only gripe she ever has is that the food portions are a little small, but she likes her food. All in all it's been a very positive experience for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently started the daycare centre and she loves it, really looks forward to a Tuesday. They come and pick her up and also drop her home again, they have tea and toast in the morning and I must say she loves her lunch and the food does sound delicious. Mum likes meeting the other men and women
for a chat and they also have great activities during their time there, it's also great for dad too as it gives him a wee bit of a break for the day. All in all a great place, with great people, and the staff are fantastic well done Birdston daycare and thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Daughter of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents attend Birdstone twice a week, the difference in my parents in a short time has been significant. They love going and look forward to all the activities and lunch. Both have improved in fitness level as well as social level. It has been amazing for myself as when they attend I no longer
worry or call 2-3 times that day from work to check they are alright. Getting picked up by the bus and dropped home by the bus makes them feel very independent. I could not recommend this service enough the staff are amazing and the care and companionship they provide is absolutely excellent thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzanne M (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great daycare centre. My dad really enjoys it, and it has been good for him to meet other people. Staff are excellent, and it is great they keep in touch with me on a regular basis to let me know how he is getting on.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your kind review of our service. I will pass on your feedback to staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Day Care) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad enjoys getting out each Monday to Birdston to meet up with others of similar age and interests. He finds the staff to be very friendly and helpful especially on the bus each way. He enjoys the social side like their bingo sessions and singing and dancing.

Reply from Teresa Anderson, Day Care Manager at Birdston Day Care

Thank you for taking the time to review our service, it is much appreciated. We are happy your dad is enjoying his day on a Monday.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne S (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum thoroughly enjoys her visits to Birdstone. She looks forward to it all week. The staff are brilliant with her and she enjoys the different activities. They also know when the activity is not to her liking and facilitate her sitting out. The staff are great at keeping in touch with myself and
my brother.
The staff are fantastic at their job and are to be commended.
Great service overall.

Reply from Teresa Anderson, Day Care Manager at Birdston Day Care

Thank you for your lovely review of our service, it is much appreciated.
Many thanks


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda L (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum loves going to the day centre, it has given her a purpose again. She has met lots of new friends and old ones that she had lost touch with.
The staff are warm and friendly nothing is too much bother.
It gives us as a family peace of mind knowing she is safe on the two days that she attends.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for your lovely review of our service, we appreciate the feedback.
Many thanks


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon R (Daughter of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never thought that Mum would accept going to day care, but even after the first day there, it was obvious that mum felt comfortable and enjoyed her time at Birdston. Staff are so friendly and attentive and Mum always leaves with a smile on her face. I am grateful for this service and feel I am leaving
Mum in safe hands.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for the lovely review of our service, it is much appreciated.
Many thanks


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Evelyn A (Day Care) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at daycare have been so kind and supportive especially during the past few weeks when my husband died. I look forward to coming to Birdston for the wide range of activities, good food, fun and laughter. Every staff member makes me feel welcome and I enjoy meeting the other people and having
a good chat.

Reply from Teresa Anderson, Day care manager at Birdston Day Care

Thank you for taking the time to review our service when you are going through a difficult time. Anything we can do to support you, please just ask.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne D (Wife of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The bus driver and aide are always friendly and welcoming. Good at phoning with an estimated time of arrival. My husband is unable to tell me what happens when he is in daycare but I feel he must be happy as he often wants to ask everyone on the bus in for a coffee! He definitely enjoys the lunch and
coffee. Again on the return, the staff are friendly and helpful.

Reply from Teresa Anderson, Day Care Manager at Birdston Day Care

Thank you for your review. I will arrange for a feedback form to be put in place from this week.
Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Birdston Day Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Birdston Day Care is calculated as follows: ( (60 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 66 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Birdston Day Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Teresa

Teresa Anderson

Job Title: Day Care Manager

Joined: 2008

Teresa Anderson is a very experienced manager who has 30 years of experience working in Health and social care. Working with Glasgow City Council she was involved with setting up the pilot scheme for the tuck-in service providing later calls to vulnerable people. She has worked at Pacific Care, Birdston Daycare since 2008 as the supervisor and was promoted to the manager role in 2010.


Teresa is motivated to provide the highest quality of care for the service users who attend the centre. Services users can expect a safe, warm and comfortable environment with experienced staff who provide excellent care and an enjoyable experience.


No image found

Janet Grant

Job Title: Day Care Supervisor

Joined: 2014

Janet Grant is an experienced member of the care team. She has over twenty years experience beginning her career at Pacific Care as bank staff and soon after secured a full time position as a carer.


Over several years Janet's motivation and commitment to increase her knowledge and skills, whilst being supported by the company, successfully attained an SVQ 2 & 3, and most recently completing her SVQ4 and leader and management qualification.


Janet is also one of our dementia champions and feels that working in day care gives her a purpose, and is a very rewarding job. Janet often reflects how much of a pleasure it is looking after our service users in such a lovely environment, and knowing that she has given them her best to ensure they have a great day makes it so worthwhile.


Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birdston Day Care to verify any information. View our terms and conditions. Birdston Day Care has a Platinum Service – more info.