Birdston Day Care

100 Birdston Road, Milton of Campsie, Glasgow G66 8BY
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9.9 60 Reviews
  • Birdston Day Care, Glasgow
Located at the foot of the picturesque Campsie Hills, Birdston Day Care Centre is a purpose built centre offering up to 35 people transport, companionship, meals and activities seven days a week, all year long.

Designed with the older person in mind the centre is on one level and is fully accessible to wheelchair users. As well as offering the highest standards of care, there's always something to do... tea dances, arts & crafts, day trips... the list is endless, but you can guarantee service users always thoroughly enjoy themselves.

The homely interior, outstanding catering services and friendly environment make it the perfect way to spend the day.

Opening Times: Mon to Fri, 08:30-17:30

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Care Provided by Birdston Day Care

  • Type of Service
  • Privately Owned
  • Care Offered
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Chiropody
  • Personal Care

Good to Know

  • Person in charge
  • Teresa Anderson (Manager)
  • Admission Criteria
    • Ages 18+

Facilities

  • Activities
  • Conservatory
  • Food Provided
  • Gardens
  • Hairdressing
  • Hobby / Activities Room
  • Lounge
  • Minibus or other transport
  • Pet Friendly (or by arrangement)
  • Sensory Room
  • Wheelchair Access

Birdston Day Care Reviews (60)

Total of 60, showing 41-60
9.9

Birdston Day Care has a Review Score of 9.9 (9.894) out of 10, based on 6 reviews in the last 2 years. Over all time Birdston Day Care has 60 reviews.

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Review from Eileen L (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Birdston Day Care is the highlight of my mother's week. The service she receives and the kindness shown to her by all staff is what makes this centre stand out above all others.


All my mother's needs are catered for to the highest standard and the wide variety of events and activities ensure that

both mentally and physically, my Mother's wellbeing will continue to thrive in a happy and safe environment.

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Review from Angela S (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely happy with services at Birdston Day Care. Although mum can't really tell us herself what she'd done and how she is treated., she always goes happily, which I guess means she is happy there.
All the staff, both clerical and medical, are excellent and nothing is ever a problem to them.
They always take care of mum. I get regular updates on her care. I only wish the service was freely available to all those who live alone and need it.

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Review from Elizabeth B (Resident) assisted by family/friend published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy going to Birston Day Care. I go twice a week staff are so friendly helpful. I really enjoy the activities something different every time I go.
I can't thank the staff enough as they provide a wonderful service and feel so safe with them.

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Review from Scott H (Son of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ever since my mother started to attend 'Birdston Day Care' she has done nothing but praise the time she spends there. The quality of the service provided is excellent. From the staff to the facilities, the activities and catering are remarkable. I live in Fife and I am pleased that my mum has a great
time and the conversations I have after my mum has been to the centre is very interesting for me. We increased her days from 1/week to 3/week and I am so glad we did. I attended the recent Christmas lunch and I had a great time. Seeing first hand the care and attention everyone received was truly remarkable. Thanks.

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Review from A P (Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Company, food, people and staff I am very happy with all here.

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Review from Jonathan T (Regular Volunteer) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Birdston Day Care is an extremely enjoyable place to come to for care and support. Clients have the opportunity to mix with other people and there is plenty of daily activities they can take part in both in the morning and afternoon. Occasional day trips are organised from the day centre and clients
are accompanied by two or three carers depending on numbers. The centre also has two voluntary workers who assist the seniors and the other care staff with the different aspects of support offered to attend clients. The centre manager and two seniors are always on duty to help any concerns.

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Review from A W (Wife of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband loves going to daycare. He likes the meals and the company. He also likes the days out and it gives me time to do things on my own.

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Review from Heather (Friend of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend enjoys going to Birdston Day Care and always looks forward to the days she attends. She always wax’s lyrically when telling friends about it. She enjoys the quiz’s, bingo and outings especially.

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Review from S S (Granddaughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has recently started at Birdston and I cannot praise the staff and centre enough. It has been fabulous! The staff have made such an effort to settle my grandad and as a family have reassured us so much. I am delighted my grandad has a place here as he is already really enjoying it, especially
the food. We have already added on a second day. The playlist idea is great and makes settling so much easier, hearing familiar songs definitely boosts the moral.

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Review from George Max G (Daughter of Resident) published on 30 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad attends a few days per week and enjoys his time there. Staff are friendly and helpful and keep me up to date with how my dad has been with his eating, drinking and how he has interacted and enjoyed his day. This allows myself and my husband to have some me time with the knowledge that Dad is
safe and well looked after and that gives me complete reassurance.

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Review from Graham B (Son of Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has attended Birdston for a couple of years now. He enjoys going and always speaks warmly of his experience.
My dealings with the team at Birdston are always professional, helpful and friendly. I am confident that the care at Birdston has played an important part in my father being able
to continue living in his own home over this period.

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Review from Billie M (Wife of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have already recommended the centre to a friend. I appreciate the collect and drop off service and the friendly attitudes of the staff. My husband always enjoys his lunch but unfortunately isn't able to participate in many of the activities. However, he particularly enjoys days out and would appreciate
more of these.

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Review from Margaret M (Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always receive extremely good care and attention from all members of staff. The standards of hygiene are extremely high. There is a friendly and very welcoming atmosphere and the feeling that staff have a genuine interest in you. The lunches are very enjoyable and something I look forward to.

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Review from Jack R (Son of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This provider is very helpful and understanding. My mother has Parkinsons and Parkinsons Dementia. She likes going to this daycare centre two days a week as it is getting her out into an environment with other people so overall it's very important to us in giving more balance and social benefits to
my mums week and life. There are sometimes my mother can be very tired in the mornings due to her conditions and the centre has been understanding when I take my mother there a few hours later or if she is too tired sometimes which we appreciate a lot as it's accepting her individual circumstances which are potentially challenging. When she goes there it is giving her a better quality of life and I have found the people who work there to be very tolerant and understanding regarding my mum and very helpful. Therefore this is overall a very positive experience for my mum despite her conditions.

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Review from Carol D (Daughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Birdston Day Care for a number of reasons. The staff are very friendly and attentive to mum. The surroundings are very clean and safe for clients. You know when she is going there she is going to have fun be safe and happy and well fed and looked after.

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Review from John H (Son of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother thoroughly enjoys her days at Birdston Day Care. This is a lifeline to the outside world for her and without it, her life would be misery. I have found the staff at Birdston Day Care on all occasions to be very friendly and diligent in the discharge of their duties. The activities provided,
such as the day trips and the Christmas party are always well organised, and once again I can say my mother loves her time there. She has also made some good friends. Well done Birdston.

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Review from Margaret S (Wife of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used Birdston now for about 5 years. I have always been pleased with how my husband has been treated and cared for. It gives me great peace of mind to know that he is being well looked after.The staff are friendly and kind and I would like to think they are my friends too. There is a great manager
and it seems to be a good, happy place for everyone. Things are changing for my husband, but he is always treated with dignity and care. Thank you, everyone, for looking after him.

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Review from Annie B (Daughter of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old dad has been attending Birdston Day Care Centre now for about 18 months following the death of my mum. Dad looks forward to his day and always tells us of the activities whilst there, from communal games to visiting entertainers - the latter usually prompting a 'wee drink' from the bar.
He enjoys the quizzes especially and can always tell me what the content is. He enjoys the singalongs as he and mum were keen dancers and often listened to music together and he's embarrassed about how many times he's won the bingo! He thoroughly enjoys the lunch and cakes however his main complement is always for the staff, from the moment he is collected and helped on to the bus, till the moment he is delivered home and settled into his armchair - he feels that all of the staff are extremely caring and helpful - 'can't do enough for me'. His one-day visit to Birdston is the highlight of his week and a day when I don't worry about him sitting at home feeling lonely.

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Review from Linda M (Daughter of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother attends one day a week and it is a lifeline for both of us. My mother meets new friends and takes part in the activities provided, it keeps her mind sharp and she is picked up in the morning and returned home late afternoon. She looks forward to attending.
Whilst my mother is at the centre
it gives me the opportunity to have time to myself, meet friends or arrange appointments as required. I highly recommend Birdston Day Care and the staff are really friendly and professional.

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Review from E K (Son of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother feels very safe and happy during her four days at Birdston Day Care.
The staff have an excellent rapport, and understanding of my Mum's needs and capabilities.
A place where she always feels safe and always welcome.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Birdston Day Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Birdston Day Care is calculated as follows: ( (60 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 66 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Birdston Day Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Teresa

Teresa Anderson

Job Title: Day Care Manager

Joined: 2008

Teresa Anderson is a very experienced manager who has 30 years of experience working in Health and social care. Working with Glasgow City Council she was involved with setting up the pilot scheme for the tuck-in service providing later calls to vulnerable people. She has worked at Pacific Care, Birdston Daycare since 2008 as the supervisor and was promoted to the manager role in 2010.


Teresa is motivated to provide the highest quality of care for the service users who attend the centre. Services users can expect a safe, warm and comfortable environment with experienced staff who provide excellent care and an enjoyable experience.


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Janet Grant

Job Title: Day Care Supervisor

Joined: 2014

Janet Grant is an experienced member of the care team. She has over twenty years experience beginning her career at Pacific Care as bank staff and soon after secured a full time position as a carer.


Over several years Janet's motivation and commitment to increase her knowledge and skills, whilst being supported by the company, successfully attained an SVQ 2 & 3, and most recently completing her SVQ4 and leader and management qualification.


Janet is also one of our dementia champions and feels that working in day care gives her a purpose, and is a very rewarding job. Janet often reflects how much of a pleasure it is looking after our service users in such a lovely environment, and knowing that she has given them her best to ensure they have a great day makes it so worthwhile.


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