The Mills Meadow Club

Fore Street, Framlingham, Woodbridge IP13 9DF
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10 28 Reviews
  • The Mills Meadow Club, Woodbridge
Mills Meadow Wellbeing Centre, in Framlington, has an ideal interior for relaxing and enjoyable day care. Local carers in needs of respite can put their trust in an experienced and professional group of carers, trained to protect well-being and security.

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Care Provided by The Mills Meadow Club

  • Type of Service
  • Privately Owned
  • Care Offered
  • Older Person Care

Good to Know

  • Person in charge
  • Pauline Mortimer (Manager)
  • Admission Criteria
    • Ages 50+

Facilities

  • Activities
  • Food Provided
  • Hobby / Activities Room
  • Wheelchair Access

The Mills Meadow Club Reviews (28)

Total of 28, showing 1-20
10

The Mills Meadow Club has a Review Score of 10 (9.964) out of 10, based on 13 reviews in the last 2 years. Over all time The Mills Meadow Club has 28 reviews.

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Review from Yvonne H (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum had become very lonely since her neighbour died. Mills Meadow was recommended to us. Mum absolutely loves it. Her favourite days are when she attends. The staff are so kind, caring and understanding of those who need care and friendship. Variety of activities for everyone, visits and outings!
I cannot fault the service given.

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Review from Diana S (Wife of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband suffers from dementia and has been going once a week and recently twice a week. He loves it and really looks forward to going. He thoroughly enjoys the activities and says lunch is first class. He certainly enjoys the company and I would have no hesitation in recommending The Mills Meadow
Club.

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Review from S B (Wife of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The daycare service my husband receives is excellent. He loves his time at daycare. The activities they do. He is very happy going and on returning home. The staff are kind, caring and supportive with his difficulties. Highly recommended.

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Review from P W (Partner of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attending The Mills Meadow Day Club has been a transformation for my partner who has moderate Alzheimer's. This has become the highlight of her week, starts talking about it the day before and returns home with more confidence and a much more positive persona. The staff at the club are all marvellous
being cheerful and very helpful and somehow transfer this spirit into my partner. She loves coming to the club which is having a bigger impact on her well-being than the pills that are prescribed for her.

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Review from S B (Wife of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been attending The Mill Meadow Day Centre for a number of months. From the very first visit, the staff have made us extremely welcome and have put my husband at ease.

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Review from Trudy S (Wife of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been very happy coming to the Day Club twice a week he enjoys the company and even joins in the activities. He loves the meals and even sits at the table with the other club users which is something he refuses to do at home, he has a table in front of his sofa. The day club manager and
staff are wonderful they encourage him to go to do activities and craft work. He has something to look forward to each week and also has things to tell his family. He likes the pictures they take.

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Review from D W (Wife of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very experienced staff. Totally dedicated service providers, amazing activities that are focused on individual needs and abilities. Clean light environment. Lovely garden area. Wonderful food. Services users are happy. I cannot fault this service.

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Review from M H (Wife of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, supportive, flexible and friendly. High quality of care.

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Review from N H (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Going to The Mills Meadow Club has put a smile on Mum's face. She feels cared for, safe and secure whilst having fun and games and lots of chat with both staff and residents. Thank you!

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Review from Anne D (Wife of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has has logopenic Alzheimer's and aphasia, which has robbed him of intelligible speech, though he still wants to talk to people. He is also very anxious when away from me. The staff at The Mills Meadow Club have been so good at communicating with him, identifying his interests, and providing
a warm and reassuring environment. I really value having a few hours to myself whilst my husband is in good hands.

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Review from John G (Resident) assisted by family/friend published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been going to The Mills Meadow Club for a few weeks now and find the staff to be really helpful and make my day very productive and full of fun and laughter. They are always smiling and nothing is too much trouble for them. We have an excellent three-course meal and many teas and coffees, as
well as biscuits and cakes which are really delicious. It gives me a chance to meet others who have similar problems to me. It also gives my wife the opportunity to visit family and friends which, for her, is a lifeline and very helpful for her as well. I will certainly continue going.

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Review from S T (Relative of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of The Mills Meadow Club. The staff are very professional and so kind to everyone. I feel happy leaving my dear husband at The Mills Meadow Club, knowing he is being looked after so well and I have a few hours to myself.

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Review from F W (Wife of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have worked hard to make the person happy so that he is always keen to go on Thursdays. This is a great help to me as his full-time carer. Thank you very much for giving me a chance to please myself for a change.

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Review from Paul B (Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been going to the centre for over a year and the staff and managers are excellent. The care is so lovely and they are very good.

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Review from G A (Wife of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say but excellent, especially the manager and her staff, so helpful, friendly and caring.

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Review from Jean R (Private Carer of Resident) published on 27 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the day centre were kind, caring and understanding. As a social worker of over 35 years, I have seen every type of professionalism and I must say the Manager is outstanding and helps to provide a happy and relaxed atmosphere. The person that I took to the centre has dementia and high anxiety.
She was also reluctant to attend, however, after much understanding she now has a happy time and said she hadn't laughed so much in years.

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Review from Timothy R (Son of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been attending the day centre for about a year now and it has had such a positive effect on her life. She is so happy to go and she enjoys the care and attention she gets, as well as the multitude of activities which she always thoroughly enjoys. The staff are all positive and so helpful.
Mum takes time to trust people but she loves all of the staff who treat her with respect and love. The manager is excellent. She always takes a phone call and never hurries the conversation regarding my mum. The whole team are a credit to the centre and we, as a family, could not be happier with them all.

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Review from Peggy H (Wife of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Mills Meadow Wellbeing Centre a very happy place.

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Review from G J W B (Husband of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team, under the management, do an excellent enthusiastic job under trying conditions. I can only thank them sincerely.

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Review from Victoria P (Daughter of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her wonderful team provide a fun, caring, warm environment for all the day care users. They do different things all the time and my mother never wants to leave.
I often deliver an angry, confused or sad person to them and yet she always returns happy and smiling. She gets welcomed like
a loved relative and cared for exactly as I would want.
The manager and her team are lovely, warm people and could not do anything more to make it better. Worth every penny.

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for The Mills Meadow Club is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for The Mills Meadow Club is calculated as follows: ( (136 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 140 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for The Mills Meadow Club is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (87)

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Meet the Team (1)

Pauline

Pauline Mortimer

Job Title: Day Club Manager

It was the highlight of my career to be named manager of the Mills Meadow Club and I’m determined to make it a happy, inviting place for local older people to meet. We treat everyone as an individual and take the time to finding out what they like to do and organise enjoyable activities to suit everyone.


Our day club is a great way for older people living independently to get together and enjoy meaningful activities for as long as they wish. At the Mills Meadow Club we’re all about making people smile, supporting them to have fun, and ensuring that they always go home having had a fulfilling day.


Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mills Meadow Club to verify any information. View our terms and conditions. The Mills Meadow Club has a Platinum Service – more info.